We do AI for your business, so you don't have to.

Stop wasting time learning to prompt, chasing new tools, or counting tokens. With decades of experience building mission-critical software, we deliver custom-built systems that scale your business.

Small team based in Melbourne, Australia. 

UpScale Solutions Pty Ltd

This is a combined role, approximately 70% Quality Assurance and 30% Executive Assistant and business administration support. The QA work focuses on manual, user-level testing of custom software systems we build for our clients — working through real user flows, validating against business requirements, finding edge cases, and documenting issues clearly for our development team. The EA work supports our CEO and the day-to-day running of the business, including calendar, inbox, and client correspondence.

Day-to-day responsibilities include:

<ul>
	<li>Test client software projects manually against documented business requirements</li>
	<li>Identify functional, UX, and regression issues across web-based applications</li>
	<li>Write clear, reproducible bug reports and GitHub issue cards</li>
	<li>Collaborate with developers to clarify requirements and verify fixes</li>
	<li>Contribute to test plans for new features and releases</li>
	<li>Manage the CEO's calendar, inbox, and meeting coordination</li>
	<li>Draft and handle client-facing administrative correspondence on behalf of the CEO</li>
	<li>Support internal business operations, documentation, and scheduling</li>
</ul>

Quality Assurance Analyst & Executive Assistant

Hutility Integrated Systems is a Canada-based technology solutions provider specializing in utility management, smart infrastructure, and digital transformation services. The company delivers innovative software and system integrations that help organizations optimize operations, improve efficiency, and make data-driven decisions. With a focus on reliability, scalability, and modern technologies, Hutility supports clients across various industries by providing tailored solutions in areas such as energy management, automation, and IT infrastructure.

Hutility

We're looking for someone who's naturally curious about how systems, processes, and numbers work. 

If you've ever looked at a transaction and wondered, "Did that actually post correctly?" or followed a workflow end-to-end just to make sure every step behaved the way it should, you'll probably enjoy this role. 

We're not building consumer apps where success is measured by clicks and page views. We're working with business systems that support accounting, billing, operations, and day-to-day workflows. 

Your job is to make sure the system behaves the way the business expects it to—even when things get complicated. 

This isn't just about checking whether a button works. 

It's about understanding how a process should work, validating outcomes, and catching issues before they impact the business. 

What you'll be doing 

<ul>
	<li>Testing enhancements, fixes, and new functionality across ERP software and related business systems </li>
	<li>Following business workflows end-to-end to make sure transactions, data, and processes behave correctly </li>
	<li>Working closely with consultants and subject matter experts to understand what the expected outcome should be </li>
	<li>Validating accounting, billing, operational, and ERP-related processes </li>
	<li>Finding, documenting, and clearly communicating issues so they can be resolved efficiently </li>
	<li>Writing test cases that reflect real-world business scenarios, not just system requirements </li>
	<li>Verifying reports, calculations, integrations, and data accuracy </li>
	<li>Helping improve testing processes, documentation, and overall system quality </li>
	<li>Exploring ways to make testing more efficient through automation and AI-assisted tools where appropriate </li>
	<li>Supporting user acceptance testing and release validation activities </li>
</ul>

You'll be a great fit if you...

<ul>
	<li>Have experience testing ERP, accounting, finance, billing, inventory, payroll, or other business systems </li>
	<li>Understand how business processes translate into system workflows </li>
	<li>Have experience creating test cases, executing test plans, and documenting defects </li>
	<li>Are comfortable validating calculations, reports, financial data, and business rules </li>
	<li>Can work closely with consultants, subject matter experts, and business stakeholders to understand expected outcomes </li>
	<li>Have strong analytical and problem-solving skills </li>
	<li>Pay attention to details that can impact business operations, reporting, or financial accuracy </li>
	<li>Are comfortable working in complex systems with interconnected processes </li>
</ul>

Bonus points if you've done this before 

<ul>
	<li>Tested ERP platforms such as SAP, Oracle, NetSuite, Microsoft Dynamics, Acumatica, or similar business systems </li>
	<li>Worked with accounting, finance, procurement, inventory, payroll, or billing workflows </li>
	<li>Have web app testing experience (Cypress, Playwright, Postman, or similar) </li>
	<li>Participated in ERP implementations, upgrades, or system migrations </li>
	<li>Used SQL or reporting tools to validate data </li>
	<li>Proactively identifies opportunities to improve product functionality, user experience, workflows, or overall system efficiency. </li>
</ul>

What success looks like 

<ul>
	<li>Business processes work the way they're supposed to </li>
	<li>Issues are identified before users encounter them </li>
	<li>Defects are documented clearly and resolved efficiently </li>
	<li>System changes don't create unexpected downstream problems </li>
	<li>Stakeholders trust the quality of releases because critical workflows have been thoroughly validated </li>
	<li>Testing becomes smarter, more efficient, and more scalable over time </li>
	<li>The team has confidence that what's being released will support the business—not disrupt it </li>
</ul>

QA Analyst for ERP System

Amare Group is a builder of consumer brands designed for the Philippine market.

We focus on creating products that solve real problems and work as intended in real conditions. Every brand we build is grounded in clarity, discipline, and respect for the customer.

We don’t rely on hype or shortcuts. We rely on execution, accountability, and consistency. 

Amare Group Inc.

How We Work

The Influencer Team exists to produce ad assets that drive business performance. We view every creator as a hypothesis, every collaboration as a source of data, and every campaign as a learning opportunity. Success is measured not by the number of creators who post, but by how many assets are tested, scaled, and converted into profitable ad spend.

You will think in systems and make strategic decisions using four key inputs: pipeline data, ad performance data, audience insights, and business priorities. You'll balance tradeoffs such as volume vs. trust, retainers vs. new creator acquisition, and national reach vs. regional representation.

We are looking for someone who approaches influencer marketing as an experimentation and optimization system—not simply a content posting schedule.

Key Responsibilities

Pipeline Management

<ul>
	<li>Own the end-to-end influencer pipeline and ensure smooth execution across all campaign stages.</li>
	<li>Source creators through multiple channels including manual outreach, Meta Creator Marketplace, TikTok Affiliate, referrals, inbound leads, competitor research, Facebook groups, agency partnerships, employee referrals, and personal networks.</li>
	<li>Evaluate creators based on audience fit, content quality, ad readiness, regional alignment, and campaign objectives.</li>
	<li>Negotiate rates, deliverables, usage rights, and campaign scope within budget.</li>
	<li>Coordinate product shipments with Operations and ensure timely movement through all pipeline stages.</li>
	<li>Review and approve content while maintaining quality standards and revision limits.</li>
	<li>Deliver ad-ready assets and complete creator information to the media buying team.</li>
	<li>Manage creator retainers by selecting, onboarding, evaluating, and renewing high-performing partners.</li>
	<li>Handle partnership issues, escalations, and creator-related concerns while protecting team productivity.</li>
	<li>Support PR and media partnership initiatives that strengthen brand credibility and trust.</li>
</ul>

Strategy &amp; Experimentation

<ul>
	<li>Develop and execute a creator strategy that maximizes the likelihood of generating profitable ad assets.</li>
	<li>Build monthly creator strategies based on performance data, audience insights, campaign priorities, and pipeline health.</li>
	<li>Test different creator tiers, messaging angles, content formats, visual styles, emotional hooks, and offer structures.</li>
	<li>Translate customer feedback and community insights into actionable creator briefs.</li>
	<li>Identify recurring customer questions, objections, and purchase barriers, then integrate solutions into campaign content.</li>
	<li>Document experiment results and incorporate learnings into future strategies.</li>
	<li>Monitor speed-to-post metrics and proactively resolve delays in content production.</li>
</ul>

Team Leadership

<ul>
	<li>Lead and develop the Influencer Specialist team while maintaining high operational standards.</li>
	<li>Conduct weekly team reviews covering creator acquisition, content output, bottlenecks, and upcoming priorities.</li>
	<li>Set monthly creator mix targets aligned with campaign goals, regions, and language requirements.</li>
	<li>Coach team members on outreach, negotiations, content review, and stakeholder management.</li>
	<li>Ensure compliance with service-level standards for content submissions, revisions, and campaign execution.</li>
	<li>Foster accountability, continuous improvement, and performance-driven decision making.</li>
</ul>

Analytics &amp; Cross-Functional Collaboration

<ul>
	<li>Use performance data to drive decisions and improve campaign outcomes.</li>
	<li>Analyze creator performance using metrics such as CPA, ROAS, content quality, engagement, and conversion results.</li>
</ul>

Influencer Marketing Manager

Expedock is a tech-enabled workforce augmentation platform leveraging top 1% offshore talent and cutting-edge technology to help businesses scale efficiently.

Expedock

Key Responsibilities

<ul>
	<li>Quoting against network inquiries: Prepare, send out, and gather feedback against inquiries arriving from our network partners.
	<ul>
		<li>Basis of quotation: mainly CW and specially designated excel files, both LCL and FCL, mainly DAP destination quotations that could be set up from readily available ratelists, and communicated in written form in English.</li>
	</ul>
	</li>
	<li>Rate Card Creation: Build comprehensive rate cards in Excel based on specific client requests, focusing on various origin and destination port pairs.</li>
	<li>Margin Application: Accurately apply designated profit margins and pricing instructions provided by the Rate Card Manager to base rates.</li>
	<li>System Administration: Enter, update, and manage rate card data within the CargoWise TMS (Transportation Management System) and designated excel sheet</li>
	<li>Customer Communication: Serve as the primary point of contact for clients regarding rate card inquiries. Answer questions related to freight validity, shipping line details, and port-to-port routing. This is to be negotiated internally still, communication especially with Hungarial local clients might face language barriers.</li>
	<li>Internal Coordination: Collaborate seamlessly with the internal Sales and Operations teams.</li>
	<li>Quote Modification: Process client feedback (e.g., requests for rate reductions or route modifications), coordinate internally for approval, and update rate cards accordingly. See same as with customer communication.</li>
	<li>Operational Handover: Once a rate card receives a "green light" from the client, accurately transition the order to the Operational team for shipment execution.</li>
</ul>

Sales Support Specialist for Airfreight and Seafreight

Since 2009, MCS Philippines has been providing support for website and business operations. Our office is conveniently located in the Makati Central Business District. 
 
Teamwork is a virtue that we strongly instill, and we consider each employee an integral part of the company. Our teams work and communicate harmoniously in a dynamic environment. 
 
We strive to exercise social awareness through various people-oriented activities like providing scholarships, volunteering in social work, and donating to charities. We are also focused in giving our employees a competitive salary and flexible healthcare benefits, which undeniably help improve their well-being and lifestyle. 
 
Be part of MCS Philippines, and join our roster of highly skilled and competent employees.

MCS Philippines

Complex systems don’t scare you. They energize you.

As our Lab Coach Integration Manager, you won’t just manage workflows — you’ll bring harmony to moving parts that impact real lives. You’ll feel the pride of transforming fragmented processes into one seamless, reliable experience. Every order placed. Every sample processed. Every result delivered with clarity. Because of you.

You’ll be the bridge between vision and execution — the steady voice that translates big ideas into clear action. You’ll create calm where there was confusion. Alignment where there was friction.

Purpose: Own end-to-end lab-to-coach integrations, translating business and operational needs into clear technical execution.

Key Responsibilities

<ul>
	<li>Analyze and document business, lab, and operational requirements.</li>
	<li>Translate requirements into clear, actionable technical specifications.</li>
	<li>Serve as intermediary between product owners, lab operations, vendors, and the app development team.</li>
	<li>Evaluate scope, feasibility, and developer estimates objectively.</li>
	<li>Improve integration quality as new lab tests are introduced regularly.</li>
	<li>Coordinate with external vendors for requirement clarification and user testing.</li>
	<li>Maintain neutrality and systems-level oversight across integrations.</li>
</ul>

Lab Coach Integration Manager

Hire Manila is a recruitment agency with 25 years of combined experience helping businesses find, hire, and onboard the right people fast. We specialize in matching opportunities with quality talent across accounting, design, human resources, information technology, and software engineering. 

Beyond traditional recruitment, we're also experts in remote work solutions and offshore team building. Whether you need end-to-end recruitment services, help assembling a fully remote team, or an Employer of Record (EOR), we've got you covered. At Hire Manila, we believe the right hire can transform a company—and we're committed to finding talent that fits not just your job requirements but your company culture too.

Hire Manila is part of Venture Studio 12 (VS12). Learn more about VS12 and its global companies and brands at vs12.com.


Hire Manila

We are looking for an iOS developer responsible for the development and maintenance of applications aimed at a range of iOS devices including mobile phones and tablet computers. Your primary focus will be the development of iOS applications and their integration with back-end services. You will be working alongside other engineers and developers working on different layers of the infrastructure. Therefore, a commitment to collaborative problem solving, sophisticated design, and the creation of quality products are essential.

Job Responsibilities:

Design and build applications for the iOS platform

Ensure the performance, quality, and responsiveness of applications

Collaborate with a team to define, design, and ship new features

Identify and correct bottlenecks and fix bugs

Help maintain code quality, organization, and automatization

Integration of user-facing elements developed by front-end developers with server-side logic

Writing reusable, testable, and efficient code

Design and implementation of low-latency, high-availability, and performant applications

Able to attend all Team Meetings and facilitate if necessary

iOS Developer

NCS Philippines, in partnership with Globe and part of the NCS Group, a leading Asia-Pacific technology services firm and subsidiary of the Singtel Group, is a workplace where people and innovation come together to create meaningful impact. 

Employees at NCS Philippines work on a wide range of projects across digital, data, cloud, platforms, and cybersecurity, supporting enterprises and government agencies in solving real-world challenges. With access to NCS’ regional network of over 15,000 professionals across 55 specialisations, teams gain valuable exposure to global best practices while contributing to local impact. 

The company fosters a culture rooted in collaboration, continuous learning, and growth. Employees are empowered to expand their capabilities, explore emerging technologies, and build solutions that go beyond technical delivery – creating tangible value for clients and communities. 
Through strong partnerships, a diverse talent base, and opportunities for regional collaboration, NCS Philippines enables their people to grow their careers while being part of something bigger: advancing communities through technology and shaping the future of digital innovation.



NCS Philippines Inc. 

About the role 
NCS Philippines is seeking a highly skilled Solutions Engineer (Cloud) professional to join our dynamic team. As a Solutions Engineer consultant, you will play a crucial role in driving the success of our network, cloud, and software testing solutions. This is a full-time position based in Taguig City, Metro Manila, offering the opportunity to work with cutting-edge technologies and collaborate with a talented group of professionals.

<ul>
	<li>Conduct technical presentations and demonstrations to potential clients, showcasing the capabilities of our network, cloud, and testing solutions</li>
	<li>Collaborate with sales teams to understand client requirements and translate them into tailored technical solutions</li>
	<li>Provide expert guidance and support to clients throughout the pre-sales process, ensuring their needs are fully addressed</li>
	<li>Actively participate in the development of solution proposals, including the creation of technical architectures and specifications</li>
	<li>Stay up-to-date with the latest industry trends, technologies, and best practices in network, cloud, and software testing</li>
	<li>Assist in the delivery of proof-of-concept demonstrations and pilot projects</li>
	<li>Contribute to the continuous improvement of our pre-sales processes and tools</li>
</ul>

Selling

Cloud Solutions Engineer

About the role 
NCS Philippines is seeking a highly skilled Technical Pre Sales (Network/Cloud/Testing) professional to join our dynamic team. As a Technical Pre Sales consultant, you will play a crucial role in driving the success of our network, cloud, and software testing solutions. This is a full-time position based in Taguig City, Metro Manila, offering the opportunity to work with cutting-edge technologies and collaborate with a talented group of professionals.

<ul>
	<li>Conduct technical presentations and demonstrations to potential clients, showcasing the capabilities of our network, cloud, and testing solutions</li>
	<li>Collaborate with sales teams to understand client requirements and translate them into tailored technical solutions</li>
	<li>Provide expert guidance and support to clients throughout the pre-sales process, ensuring their needs are fully addressed</li>
	<li>Actively participate in the development of solution proposals, including the creation of technical architectures and specifications</li>
	<li>Stay up-to-date with the latest industry trends, technologies, and best practices in network, cloud, and software testing</li>
	<li>Assist in the delivery of proof-of-concept demonstrations and pilot projects</li>
	<li>Contribute to the continuous improvement of our pre-sales processes and tools</li>
</ul>

Technical Pre Sales

Cast (Buri Technologies) is an e-learning startup that focuses on helping companies transition into e-learning using our content creation service and proprietary learning management system.

Content Creation - Our company assists learning organizations in the creation and design of e-learning content. Once the organization turns over the technical material, we handle both instructional design and the actual production of the e-learning content. We work with the technical expert to create a high quality online course.

Cast LMS - We provide a personalized learning management system that helps companies make easy to use asynchronous e-learning delivery possible on iOS, Android, and Web

Learn more about Cast here: https://castlms.com/


Cast LMS (Buri Technologies Inc.)

Cast LMS (Buri Technologies, Inc.) is an e-learning development startup that focuses on helping companies transition into e-learning using our content creation service and proprietary learning management system.

Our team is one of the few development houses in the country that have won educational technology awards abroad. We are looking for individuals who seek challenge and aspire to change the Philippine e-learning landscape by helping organizations build their training materials for the future.

We are a completely remote company but we have an office in Quezon City.

Purpose:

<ul>
	<li>To help the company fulfill its animation and content production requirements.</li>
</ul>

Areas of Responsibility:

1. Create:

Produce motion graphics videos and digital assets needed to fulfill the e-learning content creation requirements of the company:

<ul>
	<li>Storyboards</li>
	<li>Vector assets ready for animation</li>
	<li>Animated videos</li>
</ul>

2. Develop:

Brainstorm art styles and animation pegs for the company’s various e-learning projects. Take part in the art direction and quality assurance of the team’s creative output.

3. Learn:

Work alongside a team of experienced artists and animators. Expand your skillset and become more familiar with the animation production pipeline, from storyboard to video.

Adobe Illustrator

adobe after effects

Animator for eLearning | 2D Motion Graphics | Work From Home

Cast LMS (Buri Technologies, Inc.) is an e-learning development startup that focuses on helping companies transition into e-learning using our content creation service and proprietary learning management system.

Our team is one of the few development houses in the country that have won educational technology awards abroad. We are looking for individuals who seek challenge and aspire to change the Philippine e-learning landscape by helping organizations build their training materials for the future.

We are a completely remote company but we have an office in Quezon City.

Purpose:

<ul>
	<li>To help the company fulfill its animation and content production requirements.</li>
</ul>

Areas of Responsibility:

1. Create:

Produce graphic design output and various vector / illustrated assets needed to fulfill the e-learning content creation requirements of the company:

<ul>
	<li>Storyboards</li>
	<li>Vector assets for animated videos</li>
	<li>e-Books and Infographics for online courses</li>
	<li>Other graphic design tasks</li>
</ul>

2. Develop:

<ul>
	<li>Brainstorm art styles and animation pegs for the company’s various e-learning courses. Take part in the art direction and quality assurance of the team’s creative output.</li>
</ul>

3. Learn:

<ul>
	<li>Work alongside a team of experienced artists and animators. Expand your skillset and become more familiar with the animation production pipeline, from storyboard to video.</li>
</ul>

Adobe Photoshop

Graphic Design

Adobe InDesign

Graphic Artist | Work from Home

Peroptyx is a provider of location-based machine learning (ML) training data and model evaluation solutions to leading global consumer technology brands.

Customers benefit from unique data security and identity innovations which minimise bias and errors in ML training data and model evaluation solutions delivered from 26 countries.

The Peroptyx platform integrates personalized authentication, onboarding, use-case education, performance analytics and compensation experiences for its global community of domain expert data analysts - who ensure Peroptyx always delivers higher quality training data and feedback to accelerate ML model performance improvement.

Peroptyx Data Annotation and Model Evaluation solutions are designed for Product and Data Science leaders who place high fidelity, location-based training data at the heart of their AI.

Peroptyx Limited

For thousands of years, maps have provided humans with the knowledge they need to make decisions. As a Maps Evaluator, you will have the opportunity to provide ground truth for your town, city or country.

At Peroptyx, we are looking for Data Analysts who will review mapping data for digital mapping applications. Your research capabilities will validate and ensure that the navigation of certain routes are accurate and safe.

As part of this role, you will verify that business names and opening hours are correct. You will check that the distance from a starting point to an end destination is listed accurately, resulting in better user experiences.

With this job you can plan your days around this highly flexible working schedule, work weekends or late evenings, all from the comfort of your own office. The flexibility of our roles minimizes the impact on your daily routine. So, whether you are a student looking to earn as you learn, a retiree looking for a new challenge, a part-time/full time professional or a work from home parent, Peroptyx has the right role for you!

Benefits:

<ul>
	<li>Work up to 20 hours per week.</li>
	<li>Earn a competitive rate of pay.</li>
	<li>Develop your research skills.</li>
	<li>Avoid the long commute.</li>
	<li>Work from the comfort of your home office.</li>
	<li>Enjoy the flexibility of setting your own working hours!</li>
</ul>

Apply Online Today!

This is a freelance, independent contractor position.

Data Analyst

B4B Solutions Inc. is operating under the Clear Admin People brand, an outsourcing company based in Makati City. We offer remote admin services to business owners (dentists, labour hire operators, accounting firm, etc) in any states/territories in Australia. 

We call ourselves admin people because we put people first. We are invested in having a positive impact on everyone’s lives. 

Our management team is dedicated to empowering you to grow personally and professionally to be the very best you can be for years to come in an environment where the best idea wins, no matter where it comes from.

We also place great emphasis on characteristics rather than qualifications. We have established a recruitment framework called 6-Tool players to ensure we work with excellent people.

A 6-tool player possesses these six characteristics: Adult, Professional, Smart, Empathetic, Competitive, and has an insatiable Thirst for Learning.

B4B Solutions Inc.

Clear is looking for a Data Processor to work with our client, a UK-based start-up building a data-driven platform.

Role and Opportunity 

Your new role is to support the capture, processing, and structuring of reputation-related data across the client’s platform. While elements of the platform will be automated over time, the early stages require human-led data collection, validation, tagging, and preparation.

As part of the client’s “Data Collective,” you will focus on executing defined workflows to ensure data entering the platform is accurate, complete, and consistently structured. This role plays an important part in supporting the quality of downstream advisory and intelligence outputs.

Purpose

As a Data Processing Associate, you will:

<ul>
	<li>Support the accurate capture and processing of platform data</li>
	<li>Ensure data is complete, consistent, and correctly formatted</li>
	<li>Follow established workflows and quality standards to maintain data integrity</li>
</ul>

Your daily tasks may include:

<ul>
	<li>Pull data from designated sources such as news articles, reports, social media, and public information</li>
	<li>Extract relevant data points based on predefined criteria</li>
	<li>Clean, validate, and organise raw data into required formats</li>
	<li>Apply standard tagging and classification rules (e.g. sentiment, issue type, stakeholder group)</li>
	<li>Perform basic quality checks and flag inconsistencies or gaps</li>
	<li>Upload processed data into the client’s platform</li>
	<li>Track daily and weekly processing targets and follow process checklists</li>
	<li>Collaborate with team members during calibration and review cycles</li>
	<li>Contribute to team efforts and perform other data related tasks as requested by the client or assigned by management</li>
</ul>

This test unit measures the ability to identify patterns and inconsistencies in visual representations of data

With the vast information employees need to process and retain every day, attention to detail becomes a critical skill to have because of the efficiency it gives. Also, because thorough employees have more initiative to understand the cause and not just the effect, they do less of the unnecessary rework and produce more complete output. This test measures ability to identify patterns and inconsistencies in visual representations of data.

Attention to Detail

Everyday business communication and other important transactions are completed efficiently with office computer applications, email, and the internet. Computers in the workplace have reduced cost and time in processing tasks. Hiring employees with working knowledge of computers is the current standard. This test assesses basic knowledge of computer operations, hardware and web proxies.

Everyday communication and other important business transactions are done more efficiently with office applications, email, and the internet. Undeniably, computers in the workplace have reduced cost and time in the completion of tasks. Hiring employees with a working knowledge of computers now has become a standard. This test helps gauge knowledge in computer operations, hardware and web proxies. 

Target Candiates: IT Staff, Technical Support Staff, BPO agents

Target Industries: BPO, all industries that have IT unit

General Computer Knowledge

This test unit measures the ability to understand and follow a set of detailed written instructions and then select and implement the correct course of action

Hiring employees that can accurately follow written steps and processes ensures two things--consistent output and employee safety. Variations due to not following instructions can cost a business a lot of money.This test unit measures the ability to understand and follow a set of detailed written instructions and then select and implement the correct course of action.

Following Instructions (Written)

Evaluating and identifying important and relevant information in different formats such as charts, tables, survey results, narratives and other reports are higher order skills that are critical in making decisions and developing solutions.

Data Interpretation

This measures ability to grasp and comprehend fully and completely explicit and implicit information of written communication.

Reading Comprehension

Data Processor

LeapFroggr Inc. is a technology company that operates SeriousMD & NowServing. Together, SeriousMD & NowServing is a healthcare platform, whose sole mission is to "improve healthcare through technology."

Our company culture revolves around excellence, family and community, cooperation and sharing.

LeapFroggr Inc.

We are on a mission to transform healthcare in the Philippines. We believe in innovation and excellence, and we're looking for passionate individuals to join our team. As a Junior Product Support Specialist, you will play a crucial role in ensuring unparalleled customer satisfaction and service excellence.

Key Responsibilities:

Customer Service Immersion

<ul>
	<li>Immerse yourself in the customer service role to better understand the product and customer needs.</li>
	<li>Provide exceptional customer support to gain firsthand insights into user experiences and challenges.</li>
	<li>Use your customer service experience to inform product improvements and innovations.</li>
</ul>

Product Development and Lifecycle Management

<ul>
	<li>Support aspects of the product lifecycle from ideation to launch and post-launch optimization.</li>
	<li>Implement best practices for product development, including agile methodologies, user-centered design, and data-driven decision-making.</li>
	<li>Ensure the timely delivery of high-quality products that meet user expectations and business objectives.</li>
</ul>

User Experience and Design

<ul>
	<li>Champion the user experience, ensuring our products are intuitive, engaging, and delightful to use.</li>
	<li>Collaborate with design and UX teams to create user-centered designs that solve real problems and drive engagement.</li>
</ul>

Data-Driven Decision Making

<ul>
	<li>Utilize analytics and user feedback to inform product decisions and prioritize features.</li>
	<li>Assist in establishing and tracking key performance indicators (KPIs) to measure product success and identify areas for improvement.</li>
</ul>

Market and Competitive Analysis

<ul>
	<li>Conduct market and competitive analysis to stay ahead of industry trends and competitor offerings.</li>
	<li>Identify and act on opportunities to differentiate our products and capture market share.</li>
</ul>

Product Support Specialist

You will play a pivotal role in our journey to transform healthcare in the Philippines. Your primary mission will be to ensure unparalleled customer satisfaction and service excellence. This is not just about managing products; it's about leading innovation in a sector that impacts everyone's lives. You will work closely with cross-functional teams to envision, develop, and execute strategies that push the boundaries of what's possible in healthcare technology. 

 

Product Vision and Strategy

<ul>
	<li>Contribute to and help articulate a compelling product vision and strategy that aligns seamlessly with the company's overarching goals.</li>
	<li>Identify market opportunities and consumer needs to guide product development.</li>
	<li>Assist in driving the product roadmap, ensuring it aligns with business objectives and market demands.</li>
</ul>

Cross-Functional Collaboration

<ul>
	<li>Work closely with cross-functional teams, including engineering, design, marketing, and sales, to ensure smooth product development and launch.</li>
	<li>Facilitate effective communication and collaboration among team members to achieve product goals.</li>
</ul>

Product Development and Lifecycle Management

<ul>
	<li>Oversee aspects of the product lifecycle from ideation to launch and post-launch optimization.</li>
	<li>Implement best practices for product development, including agile methodologies, user-centered design, and data-driven decision-making.</li>
	<li>Ensure the timely delivery of high-quality products that meet user expectations and business objectives.</li>
</ul>

User Experience and Design

<ul>
	<li>Champion the user experience, ensuring our products are intuitive, engaging, and delightful to use.</li>
	<li>Collaborate with design and UX teams to create user-centered designs that solve real problems and drive engagement.</li>
</ul>

Data-Driven Decision Making

<ul>
	<li>Utilize analytics and user feedback to inform product decisions and prioritize features.</li>
	<li>Establish and track key performance indicators (KPIs) to measure product success and identify areas for improvement.</li>
</ul>

Market and Competitive Analysis

<ul>
	<li>Conduct thorough market and competitive analysis to stay ahead of industry trends and competitor offerings.</li>
	<li>Identify and act on opportunities to differentiate our products and capture market share.</li>
</ul>

Stakeholder Communication

<ul>
	<li>Effectively communicate product vision, strategy, and progress to internal and external stakeholders.</li>
	<li>Serve as a point of contact for product-related inquiries from senior leadership, investors, and key partners.</li>
</ul>

Associate Product Manager

PCWORX IT Solutions is a Managed IT Services provider in the Philippines, established in 2008. As a trusted technology partner, we are backed by a team of skilled industry professionals, committed to delivering IT services and solutions that empower businesses to excel by enhancing both internal and external operations. Our head office is located at 384-B E. Rodriguez Sr. Ave., Immaculate Concepcion, Quezon City.

PC Worx IT Solutions

<ul>
	<li>Developing and executing marketing strategies and sales plans to promote products effectively.</li>
	<li>Allocating and managing budgets for marketing campaigns and sales activities.</li>
	<li>Leading and guiding a team of sales and marketing professionals to achieve targets</li>
	<li>Conducting market research to identify customer needs, preferences, and competitors, and using this data to guide marketing decisions</li>
	<li>Acting as the face of the brand and ensuring that all sales and marketing eAorts align with the company's vision and branding.</li>
	<li>Negotiating with clients, distributors, or partners to secure deals or contracts.</li>
	<li>Setting performance goals, analyzing key performance indicators (KPIs), and taking corrective actions as needed.</li>
</ul>

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