We’re a full-service agency that specialises in marketing that’s backed by data science. What separates us from other companies is our continuous process of measurement, analysis, and tuning that makes sure our clients' brands not only look awesome, but that the campaigns we do live up to their expectations.

We’re anything but a set-it-and-forget-it agency. From consultation to concept to campaign, our main objective is to make our clients happy and accelerate their online success.

Spiralytics, Inc

We are looking for a Technical Writer to create SEO-optimized blog articles for Philippine-based consumer and business audiences. The role involves conducting keyword and topic research, writing clear and engaging technical content, and ensuring all articles follow client guidelines and SEO best practices.

The Technical Writer will be responsible for proofreading, revising content based on feedback, adding official sources and internal links, and submitting high-quality, original content within deadlines. The Technical Writer should have strong research and writing skills, attention to detail, and the ability to simplify complex technical topics. The expected output is approximately 10 blogs per month.

Key Responsibilities

<ul>
	<li>Primary + secondary keywords for each blog will be shared ahead of time, for which thorough topic research is to be done based on the target locale and demographic. (In this case, PHaudiences – both consumers and businesses)</li>
	<li>Create SEO-optimized blog articles and adhere to the client’s content guidelines. The unit required will be shared.</li>
	<li>To make changes/edits to both outline and content as required. Thoroughly proofread the article before handing it over.</li>
	<li>To add official sources and a screenshot of sources with date + time, URL (full page screenshot) within the draft.</li>
	<li>To add internal links as appropriate.</li>
	<li>No AI content to be copy pasted and shared as the draft.</li>
	<li>To strictly adhere to deadlines. Current output is 10 blogs per month.</li>
</ul>

Workflow process:

<ul>
	<li>Client will provide a brief with a fixed deadline (approx. 1 to 2 weeks from the date brief is provided). Within the brief, there will be keywords, intent, outline, unit (word count) and so on.</li>
	<li>The writer will get back with the 1st draft before the deadline.</li>
	<li>Client will go through the revision and provide feedback. Agency writer will make revisions based on feedback given, if any.</li>
	<li>Content is considered completed after the final revision</li>
</ul>

Working Condition:

<ul>
	<li>Work Arrangement: Freelance / Project-Based</li>
	<li>Setup: Remote</li>
</ul>

Technical Writer

Since 2009, MCS Philippines has been providing support for website and business operations. Our office is conveniently located in the Makati Central Business District. 
 
Teamwork is a virtue that we strongly instill, and we consider each employee an integral part of the company. Our teams work and communicate harmoniously in a dynamic environment. 
 
We strive to exercise social awareness through various people-oriented activities like providing scholarships, volunteering in social work, and donating to charities. We are also focused in giving our employees a competitive salary and flexible healthcare benefits, which undeniably help improve their well-being and lifestyle. 
 
Be part of MCS Philippines, and join our roster of highly skilled and competent employees.

MCS Philippines

Complex systems don’t scare you. They energize you.

As our Lab Coach Integration Manager, you won’t just manage workflows — you’ll bring harmony to moving parts that impact real lives. You’ll feel the pride of transforming fragmented processes into one seamless, reliable experience. Every order placed. Every sample processed. Every result delivered with clarity. Because of you.

You’ll be the bridge between vision and execution — the steady voice that translates big ideas into clear action. You’ll create calm where there was confusion. Alignment where there was friction.

Purpose: Own end-to-end lab-to-coach integrations, translating business and operational needs into clear technical execution.

Key Responsibilities

<ul>
	<li>Analyze and document business, lab, and operational requirements.</li>
	<li>Translate requirements into clear, actionable technical specifications.</li>
	<li>Serve as intermediary between product owners, lab operations, vendors, and the app development team.</li>
	<li>Evaluate scope, feasibility, and developer estimates objectively.</li>
	<li>Improve integration quality as new lab tests are introduced regularly.</li>
	<li>Coordinate with external vendors for requirement clarification and user testing.</li>
	<li>Maintain neutrality and systems-level oversight across integrations.</li>
</ul>

Lab Coach Integration Manager

NCS Philippines, in partnership with Globe and part of the NCS Group, a leading Asia-Pacific technology services firm and subsidiary of the Singtel Group, is a workplace where people and innovation come together to create meaningful impact. 

Employees at NCS Philippines work on a wide range of projects across digital, data, cloud, platforms, and cybersecurity, supporting enterprises and government agencies in solving real-world challenges. With access to NCS’ regional network of over 15,000 professionals across 55 specialisations, teams gain valuable exposure to global best practices while contributing to local impact. 

The company fosters a culture rooted in collaboration, continuous learning, and growth. Employees are empowered to expand their capabilities, explore emerging technologies, and build solutions that go beyond technical delivery – creating tangible value for clients and communities. 
Through strong partnerships, a diverse talent base, and opportunities for regional collaboration, NCS Philippines enables their people to grow their careers while being part of something bigger: advancing communities through technology and shaping the future of digital innovation.



NCS Philippines Inc. 

About the role 
NCS Philippines is seeking a highly skilled Solutions Engineer (Cloud) professional to join our dynamic team. As a Solutions Engineer consultant, you will play a crucial role in driving the success of our network, cloud, and software testing solutions. This is a full-time position based in Taguig City, Metro Manila, offering the opportunity to work with cutting-edge technologies and collaborate with a talented group of professionals.

<ul>
	<li>Conduct technical presentations and demonstrations to potential clients, showcasing the capabilities of our network, cloud, and testing solutions</li>
	<li>Collaborate with sales teams to understand client requirements and translate them into tailored technical solutions</li>
	<li>Provide expert guidance and support to clients throughout the pre-sales process, ensuring their needs are fully addressed</li>
	<li>Actively participate in the development of solution proposals, including the creation of technical architectures and specifications</li>
	<li>Stay up-to-date with the latest industry trends, technologies, and best practices in network, cloud, and software testing</li>
	<li>Assist in the delivery of proof-of-concept demonstrations and pilot projects</li>
	<li>Contribute to the continuous improvement of our pre-sales processes and tools</li>
</ul>

Selling

Cloud Solutions Engineer

About the role 
NCS Philippines is seeking a highly skilled Technical Pre Sales (Network/Cloud/Testing) professional to join our dynamic team. As a Technical Pre Sales consultant, you will play a crucial role in driving the success of our network, cloud, and software testing solutions. This is a full-time position based in Taguig City, Metro Manila, offering the opportunity to work with cutting-edge technologies and collaborate with a talented group of professionals.

<ul>
	<li>Conduct technical presentations and demonstrations to potential clients, showcasing the capabilities of our network, cloud, and testing solutions</li>
	<li>Collaborate with sales teams to understand client requirements and translate them into tailored technical solutions</li>
	<li>Provide expert guidance and support to clients throughout the pre-sales process, ensuring their needs are fully addressed</li>
	<li>Actively participate in the development of solution proposals, including the creation of technical architectures and specifications</li>
	<li>Stay up-to-date with the latest industry trends, technologies, and best practices in network, cloud, and software testing</li>
	<li>Assist in the delivery of proof-of-concept demonstrations and pilot projects</li>
	<li>Contribute to the continuous improvement of our pre-sales processes and tools</li>
</ul>

Technical Pre Sales

Hutility Integrated Systems is a Canada-based technology solutions provider specializing in utility management, smart infrastructure, and digital transformation services. The company delivers innovative software and system integrations that help organizations optimize operations, improve efficiency, and make data-driven decisions. With a focus on reliability, scalability, and modern technologies, Hutility supports clients across various industries by providing tailored solutions in areas such as energy management, automation, and IT infrastructure.

Hutility

We're looking for someone who's naturally curious about how systems, processes, and numbers work. 

If you've ever looked at a transaction and wondered, "Did that actually post correctly?" or followed a workflow end-to-end just to make sure every step behaved the way it should, you'll probably enjoy this role. 

We're not building consumer apps where success is measured by clicks and page views. We're working with business systems that support accounting, billing, operations, and day-to-day workflows. 

Your job is to make sure the system behaves the way the business expects it to—even when things get complicated. 

This isn't just about checking whether a button works. 

It's about understanding how a process should work, validating outcomes, and catching issues before they impact the business. 

What you'll be doing 

<ul>
	<li>Testing enhancements, fixes, and new functionality across ERP software and related business systems </li>
	<li>Following business workflows end-to-end to make sure transactions, data, and processes behave correctly </li>
	<li>Working closely with consultants and subject matter experts to understand what the expected outcome should be </li>
	<li>Validating accounting, billing, operational, and ERP-related processes </li>
	<li>Finding, documenting, and clearly communicating issues so they can be resolved efficiently </li>
	<li>Writing test cases that reflect real-world business scenarios, not just system requirements </li>
	<li>Verifying reports, calculations, integrations, and data accuracy </li>
	<li>Helping improve testing processes, documentation, and overall system quality </li>
	<li>Exploring ways to make testing more efficient through automation and AI-assisted tools where appropriate </li>
	<li>Supporting user acceptance testing and release validation activities </li>
</ul>

You'll be a great fit if you...

<ul>
	<li>Have experience testing ERP, accounting, finance, billing, inventory, payroll, or other business systems </li>
	<li>Understand how business processes translate into system workflows </li>
	<li>Have experience creating test cases, executing test plans, and documenting defects </li>
	<li>Are comfortable validating calculations, reports, financial data, and business rules </li>
	<li>Can work closely with consultants, subject matter experts, and business stakeholders to understand expected outcomes </li>
	<li>Have strong analytical and problem-solving skills </li>
	<li>Pay attention to details that can impact business operations, reporting, or financial accuracy </li>
	<li>Are comfortable working in complex systems with interconnected processes </li>
</ul>

Bonus points if you've done this before 

<ul>
	<li>Tested ERP platforms such as SAP, Oracle, NetSuite, Microsoft Dynamics, Acumatica, or similar business systems </li>
	<li>Worked with accounting, finance, procurement, inventory, payroll, or billing workflows </li>
	<li>Have web app testing experience (Cypress, Playwright, Postman, or similar) </li>
	<li>Participated in ERP implementations, upgrades, or system migrations </li>
	<li>Used SQL or reporting tools to validate data </li>
	<li>Proactively identifies opportunities to improve product functionality, user experience, workflows, or overall system efficiency. </li>
</ul>

What success looks like 

<ul>
	<li>Business processes work the way they're supposed to </li>
	<li>Issues are identified before users encounter them </li>
	<li>Defects are documented clearly and resolved efficiently </li>
	<li>System changes don't create unexpected downstream problems </li>
	<li>Stakeholders trust the quality of releases because critical workflows have been thoroughly validated </li>
	<li>Testing becomes smarter, more efficient, and more scalable over time </li>
	<li>The team has confidence that what's being released will support the business—not disrupt it </li>
</ul>

QA Analyst for ERP System

Hire Manila is a recruitment agency with 25 years of combined experience helping businesses find, hire, and onboard the right people fast. We specialize in matching opportunities with quality talent across accounting, design, human resources, information technology, and software engineering. 

Beyond traditional recruitment, we're also experts in remote work solutions and offshore team building. Whether you need end-to-end recruitment services, help assembling a fully remote team, or an Employer of Record (EOR), we've got you covered. At Hire Manila, we believe the right hire can transform a company—and we're committed to finding talent that fits not just your job requirements but your company culture too.

Hire Manila is part of Venture Studio 12 (VS12). Learn more about VS12 and its global companies and brands at vs12.com.


Hire Manila

We are looking for an iOS developer responsible for the development and maintenance of applications aimed at a range of iOS devices including mobile phones and tablet computers. Your primary focus will be the development of iOS applications and their integration with back-end services. You will be working alongside other engineers and developers working on different layers of the infrastructure. Therefore, a commitment to collaborative problem solving, sophisticated design, and the creation of quality products are essential.

Job Responsibilities:

Design and build applications for the iOS platform

Ensure the performance, quality, and responsiveness of applications

Collaborate with a team to define, design, and ship new features

Identify and correct bottlenecks and fix bugs

Help maintain code quality, organization, and automatization

Integration of user-facing elements developed by front-end developers with server-side logic

Writing reusable, testable, and efficient code

Design and implementation of low-latency, high-availability, and performant applications

Able to attend all Team Meetings and facilitate if necessary

iOS Developer

B4B Solutions Inc. is operating under the Clear Admin People brand, an outsourcing company based in Makati City. We offer remote admin services to business owners (dentists, labour hire operators, accounting firm, etc) in any states/territories in Australia. 

We call ourselves admin people because we put people first. We are invested in having a positive impact on everyone’s lives. 

Our management team is dedicated to empowering you to grow personally and professionally to be the very best you can be for years to come in an environment where the best idea wins, no matter where it comes from.

We also place great emphasis on characteristics rather than qualifications. We have established a recruitment framework called 6-Tool players to ensure we work with excellent people.

A 6-tool player possesses these six characteristics: Adult, Professional, Smart, Empathetic, Competitive, and has an insatiable Thirst for Learning.

B4B Solutions Inc.

Clear is looking for a Recruiter to work with our client, an Australia-based company offering occupational health services, in a remote work setup. 

 Your daily tasks may include:

<ul style="list-style-type: circle;">
	<li>Write, post, and manage job advertisements for nursing, allied health, and clinic administration roles across relevant job advertising platforms, ensuring listings are accurate, tailored to each role type, and actively driving quality applications</li>
	<li>Monitor and action incoming applications daily, acknowledging all candidates promptly and moving qualified applicants through to the next stage in accordance with the client's procedures</li>
	<li>Conduct proactive database searches to identify suitable candidates from existing records and match them against current role requirements for both recurring and newly opened positions</li>
	<li>Float strong and available candidates to the consulting team and hiring managers ahead of demand, particularly for high-turnover clinic roles where pipeline continuity is critical</li>
	<li>Stay current on market trends, competitor activity, candidate pay rates, and supply conditions in the occupational health and allied health talent markets, and communicate relevant updates to the team</li>
	<li>Conduct initial telephone screenings of applicants to assess clinical qualifications, availability, and suitability for specific clinic roles</li>
	<li>Provide the shortlisted candidate resumes and a brief summary from the telephone screening to HR and the hiring manager to determine which candidate to schedule an interview with</li>
	<li>Schedule and facilitate virtual interviews alongside HR and hiring manager, taking notes and ensuring the experience is professional, welcoming, and reflective of the client’s values as an employer</li>
	<li>Prepare a concise candidate summary following each interview, capturing key details like availability and role fit, to be sent to HR and the hiring manager after the interview</li>
	<li style="list-style-type: none;"> </li>
	<li>Conduct 2 thorough reference checks to verify candidates' professional conduct, clinical competence, and work history, and document all findings. Raise any red flags with HR and advise once completed.</li>
	<li>Liaise with HR and hiring manager to confirm what clinic location the successful candidate will undertake their 2 weeks of training at.</li>
	<li>Coordinate the collection and verification of pre-employment requirements valid to the specific role, including AHPRA registrations, ESSA accreditation, working with children checks, first aid, and relevant degree qualifications.</li>
	<li>Advise the successful candidate of the offer of employment via telephone.</li>
	<li>Onboard successful candidate into Employment Hero (client HRIS) by creating their employee profile and distributing their employment contract via the HR system.</li>
	<li>Send offer of employment and welcome email to the candidate.</li>
	<li>Onboard candidate into the client’s IT system in a timely manner.</li>
	<li>Advise payroll of the new employee, their details, and commencement date</li>
	<li>Maintain and update the recruitment spreadsheet of all active roles on a weekly basis, so the team always has a current and accurate view of wht stage of recruitment, each role is at.</li>
	<li>Manage the active pool of casual staff by tracking their availability, location preferences, and any changes in circumstances.</li>
	<li>Handle overflow calls and messages from candidates and internal stakeholders, responding professionally and escalating any complex queries to the appropriate team member.</li>
	<li>Contribute to identifying and implementing improvements to the recruitment, onboarding, and candidate management process that increases speed, accuracy, and quality of placements.</li>
</ul>

This test unit measures the ability to identify patterns and inconsistencies in visual representations of data

With the vast information employees need to process and retain every day, attention to detail becomes a critical skill to have because of the efficiency it gives. Also, because thorough employees have more initiative to understand the cause and not just the effect, they do less of the unnecessary rework and produce more complete output. This test measures ability to identify patterns and inconsistencies in visual representations of data.

Attention to Detail

Everyday business communication and other important transactions are completed efficiently with office computer applications, email, and the internet. Computers in the workplace have reduced cost and time in processing tasks. Hiring employees with working knowledge of computers is the current standard. This test assesses basic knowledge of computer operations, hardware and web proxies.

Everyday communication and other important business transactions are done more efficiently with office applications, email, and the internet. Undeniably, computers in the workplace have reduced cost and time in the completion of tasks. Hiring employees with a working knowledge of computers now has become a standard. This test helps gauge knowledge in computer operations, hardware and web proxies. 

Target Candiates: IT Staff, Technical Support Staff, BPO agents

Target Industries: BPO, all industries that have IT unit

General Computer Knowledge

This test unit measures the ability to understand and follow a set of detailed written instructions and then select and implement the correct course of action

Hiring employees that can accurately follow written steps and processes ensures two things--consistent output and employee safety. Variations due to not following instructions can cost a business a lot of money.This test unit measures the ability to understand and follow a set of detailed written instructions and then select and implement the correct course of action.

Following Instructions (Written)

This measures ability to grasp and comprehend fully and completely explicit and implicit information of written communication.

Reading Comprehension

Recruiter | Australian Account

Cast (Buri Technologies) is an e-learning startup that focuses on helping companies transition into e-learning using our content creation service and proprietary learning management system.

Content Creation - Our company assists learning organizations in the creation and design of e-learning content. Once the organization turns over the technical material, we handle both instructional design and the actual production of the e-learning content. We work with the technical expert to create a high quality online course.

Cast LMS - We provide a personalized learning management system that helps companies make easy to use asynchronous e-learning delivery possible on iOS, Android, and Web

Learn more about Cast here: https://castlms.com/


Cast LMS (Buri Technologies Inc.)

Cast LMS (Buri Technologies, Inc.) is an e-learning development startup that focuses on helping companies transition into e-learning using our content creation service and proprietary learning management system.

Our team is one of the few development houses in the country that have won educational technology awards abroad. We are looking for individuals who seek challenge and aspire to change the Philippine e-learning landscape by helping organizations build their training materials for the future.

We are a completely remote company but we have an office in Quezon City.

Purpose:

<ul>
	<li>To help the company fulfill its animation and content production requirements.</li>
</ul>

Areas of Responsibility:

1. Create:

Produce motion graphics videos and digital assets needed to fulfill the e-learning content creation requirements of the company:

<ul>
	<li>Storyboards</li>
	<li>Vector assets ready for animation</li>
	<li>Animated videos</li>
</ul>

2. Develop:

Brainstorm art styles and animation pegs for the company’s various e-learning projects. Take part in the art direction and quality assurance of the team’s creative output.

3. Learn:

Work alongside a team of experienced artists and animators. Expand your skillset and become more familiar with the animation production pipeline, from storyboard to video.

Adobe Illustrator

adobe after effects

Animator for eLearning | 2D Motion Graphics | Work From Home

Cast LMS (Buri Technologies, Inc.) is an e-learning development startup that focuses on helping companies transition into e-learning using our content creation service and proprietary learning management system.

Our team is one of the few development houses in the country that have won educational technology awards abroad. We are looking for individuals who seek challenge and aspire to change the Philippine e-learning landscape by helping organizations build their training materials for the future.

We are a completely remote company but we have an office in Quezon City.

Purpose:

<ul>
	<li>To help the company fulfill its animation and content production requirements.</li>
</ul>

Areas of Responsibility:

1. Create:

Produce graphic design output and various vector / illustrated assets needed to fulfill the e-learning content creation requirements of the company:

<ul>
	<li>Storyboards</li>
	<li>Vector assets for animated videos</li>
	<li>e-Books and Infographics for online courses</li>
	<li>Other graphic design tasks</li>
</ul>

2. Develop:

<ul>
	<li>Brainstorm art styles and animation pegs for the company’s various e-learning courses. Take part in the art direction and quality assurance of the team’s creative output.</li>
</ul>

3. Learn:

<ul>
	<li>Work alongside a team of experienced artists and animators. Expand your skillset and become more familiar with the animation production pipeline, from storyboard to video.</li>
</ul>

Adobe Photoshop

Graphic Design

Adobe InDesign

Graphic Artist | Work from Home

Amare Group is a builder of consumer brands designed for the Philippine market.

We focus on creating products that solve real problems and work as intended in real conditions. Every brand we build is grounded in clarity, discipline, and respect for the customer.

We don’t rely on hype or shortcuts. We rely on execution, accountability, and consistency. 

Amare Group Inc.

How We Work

The Influencer Team exists to produce ad assets that drive business performance. We view every creator as a hypothesis, every collaboration as a source of data, and every campaign as a learning opportunity. Success is measured not by the number of creators who post, but by how many assets are tested, scaled, and converted into profitable ad spend.

You will think in systems and make strategic decisions using four key inputs: pipeline data, ad performance data, audience insights, and business priorities. You'll balance tradeoffs such as volume vs. trust, retainers vs. new creator acquisition, and national reach vs. regional representation.

We are looking for someone who approaches influencer marketing as an experimentation and optimization system—not simply a content posting schedule.

Key Responsibilities

Pipeline Management

<ul>
	<li>Own the end-to-end influencer pipeline and ensure smooth execution across all campaign stages.</li>
	<li>Source creators through multiple channels including manual outreach, Meta Creator Marketplace, TikTok Affiliate, referrals, inbound leads, competitor research, Facebook groups, agency partnerships, employee referrals, and personal networks.</li>
	<li>Evaluate creators based on audience fit, content quality, ad readiness, regional alignment, and campaign objectives.</li>
	<li>Negotiate rates, deliverables, usage rights, and campaign scope within budget.</li>
	<li>Coordinate product shipments with Operations and ensure timely movement through all pipeline stages.</li>
	<li>Review and approve content while maintaining quality standards and revision limits.</li>
	<li>Deliver ad-ready assets and complete creator information to the media buying team.</li>
	<li>Manage creator retainers by selecting, onboarding, evaluating, and renewing high-performing partners.</li>
	<li>Handle partnership issues, escalations, and creator-related concerns while protecting team productivity.</li>
	<li>Support PR and media partnership initiatives that strengthen brand credibility and trust.</li>
</ul>

Strategy &amp; Experimentation

<ul>
	<li>Develop and execute a creator strategy that maximizes the likelihood of generating profitable ad assets.</li>
	<li>Build monthly creator strategies based on performance data, audience insights, campaign priorities, and pipeline health.</li>
	<li>Test different creator tiers, messaging angles, content formats, visual styles, emotional hooks, and offer structures.</li>
	<li>Translate customer feedback and community insights into actionable creator briefs.</li>
	<li>Identify recurring customer questions, objections, and purchase barriers, then integrate solutions into campaign content.</li>
	<li>Document experiment results and incorporate learnings into future strategies.</li>
	<li>Monitor speed-to-post metrics and proactively resolve delays in content production.</li>
</ul>

Team Leadership

<ul>
	<li>Lead and develop the Influencer Specialist team while maintaining high operational standards.</li>
	<li>Conduct weekly team reviews covering creator acquisition, content output, bottlenecks, and upcoming priorities.</li>
	<li>Set monthly creator mix targets aligned with campaign goals, regions, and language requirements.</li>
	<li>Coach team members on outreach, negotiations, content review, and stakeholder management.</li>
	<li>Ensure compliance with service-level standards for content submissions, revisions, and campaign execution.</li>
	<li>Foster accountability, continuous improvement, and performance-driven decision making.</li>
</ul>

Analytics &amp; Cross-Functional Collaboration

<ul>
	<li>Use performance data to drive decisions and improve campaign outcomes.</li>
	<li>Analyze creator performance using metrics such as CPA, ROAS, content quality, engagement, and conversion results.</li>
</ul>

Brand Management

Digital Marketing

Social Media Management

Communication Skills

Advertising

Decision-Making

Influencer Marketing Manager

Leaf is a tech company that provides end-to-end performance marketing services for ambitious eCommerce businesses.
Unlike traditional marketing agencies, Leaf is an eCommerce performance marketing specialist that combines years of data-driven marketing expertise with proprietary marketing technology. This enables us to make smarter decisions in order to deliver profitable sales growth for our clients.


Leaf.fm

Role Overview

At Leaf, the Graphic Designer plays a key role within the Creative team, delivering high-performing ad creatives and supporting internal brand initiatives.

This role is split across two main areas:

Creative Services (Client work) – designing high-converting ad creatives

Internal Projects – supporting marketing, brand, and company initiatives

You will act as a Creative Lead for a portfolio of clients, owning the end-to-end creative process—from research and ideation to execution and client presentation.

Key Responsibilities

1. Creative Services (Client Work)

Lead the creative execution for assigned client accounts

Translate campaign briefs into high-converting ad creatives

Conduct research &amp; analysis:

Review performance data (e.g. Meta Ads Manager, internal reports)

Perform competitor analysis to identify opportunities

Develop creative concepts aligned with campaign objectives

Design assets using:

Figma (primary tool)

Adobe Suite (for asset preparation, motion, and video editing)

Present concepts and final creatives to:

Internal Creative team

Performance Marketing team

Clients (acting as main creative point of contact)

Manage feedback cycles and ensure timely delivery

Deliver final, approved assets ready for campaign launch

Maintain and update:

Client documentation (“Client Cards”)

Creative testing insights and learnings

Track time spent across projects

Collaborate closely with Performance Marketing to analyse results and identify opportunities

2. Internal Creative &amp; Marketing Projects

Support internal teams (Marketing, Operations, etc.) with:

Website design

Social content

Slide decks &amp; presentations

Video and podcast editing

Blog and brand assets

Contribute to:

Company OKRs

Process improvements

Internal branding and visual identity

Collaborate with internal stakeholders and follow defined project workflows

3. Collaboration &amp; Communication

Work as much as possible in UK hours to be aligned with clients and team members

Manage tasks via tools like Notion, Slack, and email

Maintain clear and proactive communication with:

Creative Director

Performance Marketing team

Client

Behaviours &amp; Values

People First

Put yourself in the shoes of clients, colleagues, and stakeholders

Deliver work on time to avoid impacting team performance

Collaborate effectively in a global remote environment

Be mindful of others’ time—keep communication clear and efficient

Tech-Centric

Leverage tools and automation to improve efficiency

Use data and insights to inform creative decisions

Work with marketing platforms (e.g. Meta Ads, Google Analytics) to improve output quality

Ownership &amp; Accountability (Heroic)

Take responsibility for your work and outcomes

Provide constructive feedback and challenge ideas when needed

Be proactive in improving creative performance and results

Invent. Simplify. Be Curious

Maintain a test-and-learn mindset

Continuously explore new tools, trends, and techniques

Suggest improvements to:

Creative processes

Tools and workflows

Team performance and culture

 

🧾 Reporting Line

Reports to: Creative Director

Remote Graphic Designer Creative Services

omnie is an operations and support partner that helps businesses run more efficiently through specialized service divisions. Through omnieCSR and omnieAccounting, we provide organizations with the customer support and financial infrastructure needed to grow with confidence.

At omnieCSR, we deliver outsourced customer support powered by a blend of AI technology and highly trained human agents. Our teams handle voice, SMS, email, live chat, social media, and messaging platforms, helping companies resolve issues quickly while creating positive experiences for their customers.

Through omnieAccounting, we provide reliable accounting and financial support that helps businesses stay organized, compliant, and informed. Our services give companies clearer visibility into their financial performance so they can make smarter operational and growth decisions.

By combining customer experience operations with financial support, omnie allows companies across a wide range of industries to streamline essential business functions while focusing on what matters most: building great products, serving their customers, and growing their business.

omnie

Description

We are seeking a highly motivated and experienced Customer Service Representative to join our team. As a Customer Service Representative, you will play a crucial role in ensuring customer satisfaction and fostering positive relationships with our valued clients. In this role, you will be responsible for providing exceptional customer service support while leveraging your expertise in Shopify, ecommerce, logistics, and process improvement.

Responsibilities:

<ul>
	<li>Utilize expert knowledge of Shopify and ecommerce platforms to assist customers with their online shopping experience, order placement, and product inquiries.</li>
	<li>Handle customer inquiries and concerns through various channels, including phone calls, live chat, emails.</li>
	<li>Provide accurate, timely information to customers regarding order status, shipping, delivery, returns, and refunds.</li>
	<li>Collaborate with internal teams to ensure efficient and seamless order processing and delivery.</li>
	<li>Troubleshoot and resolve customer issues effectively, always demonstrating empathy and professionalism.</li>
	<li>Identify opportunities for process improvements and work closely with the management team to implement changes that enhance the overall customer experience.</li>
	<li>Maintain detailed records of customer interactions, inquiries, and resolutions in our CRM system.</li>
	<li>Build and maintain strong relationships with clients, understanding their unique needs and providing personalized support and recommendations.</li>
	<li>Stay up to date with product knowledge, industry trends, and best practices in ecommerce and customer service.</li>
	<li>Collaborate with cross-functional teams to address customer feedback and communicate suggestions for product enhancements or service improvements.</li>
</ul>

Requirements:

<ul>
	<li>Proven experience (2+ years) as a Customer Service Representative or similar role, in an E-commerce or online retail environment.</li>
	<li>In-depth knowledge of Shopify and other ecommerce platforms, including order management, inventory control, and payment processing.</li>
	<li>Strong understanding of logistics and supply chain management, with the ability to track shipments and resolve delivery issues.</li>
	<li>Exceptional communication skills, both written and verbal, with a friendly and professional demeanor.</li>
	<li>Excellent problem-solving and decision-making abilities, with a focus on finding practical and efficient solutions.</li>
	<li>Ability to handle multiple tasks simultaneously and prioritize workload effectively.</li>
	<li>Proficiency in using CRM systems and other customer service tools.</li>
	<li>Ability to work independently and as part of a team, with a positive attitude and willingness to learn and adapt.</li>
	<li>Strong attention to detail and organizational skills, ensuring accurate and timely follow-up with customers.</li>
	<li>Experience in process improvement and the ability to identify areas for operational efficiency.</li>
</ul>

Education and Experience:

<ul>
	<li>High school diploma or equivalent required; additional education or certification in customer service or related fields is a plus.</li>
</ul>

How to Apply:

<ul>
	<li>Please attach a resume when submitting your applicattion.</li>
	<li>Note that we will not review submissions without a resume.</li>
</ul>

Customer Service Representative

KPS Alarms started in 1990 with humble roots, Kirk (President) had a big dream to protect and enhance lives while growing KPS Alarms into one Californias largest Fire, Security, and Technology service providers. Adding on to the growth... In 2011, KPS Fire Sprinklers was launched. Since then, our founder and CEO has helped shape our results-driven culture for both companies, leading KPS Alarm to CEPro 100's #5 by volume on the top 100 list of national integrators.  This dream of protecting and enhancing lives continues with our dedicated team of professionals.  Together, they make it happen for thousands of valued customers. 

T

KPS Alarms, Inc

KPS Alarms is seeking a professional and dependable contractor for the position of Remote Customer Service Representative to join our team. The ideal candidate will have excellent phone communication skills, strong de-escalation abilities, accurate typing skills, and the ability to effectively multitask in a fast-paced environment. This position plays a key role in supporting customers, resolving concerns, and maintaining a high level of customer satisfaction.

 

<ul>
	<li>Answer inbound customer calls professionally and efficiently</li>
	<li>Provide exceptional customer service while maintaining a positive attitude</li>
	<li>De-escalate customer concerns and resolve issues calmly and effectively</li>
	<li>Accurately document customer interactions and account activity</li>
	<li>Manage multiple systems and tasks simultaneously while on active calls</li>
	<li>Communicate clearly with customers regarding services, scheduling, and account information</li>
	<li>Maintain confidentiality and professionalism at all times</li>
	<li>Follow company procedures and customer service standards</li>
	<li>Collaborate with team members and management to improve customer experienc</li>
</ul>

This measures the ability to grasp and comprehend fully and completely, explicit and implicit information of spoken communication/information.

Listening Comprehension

This test unit measures the ability to type text presented on the computer screen with a minimum speed and accuracy

Unless the objective is to just transfer information to a new format or medium, information needs to get recorded in a timely and accurate manner so that the idea/thought does not get lost. And because most jobs require some amount of computer work, hiring an employee with keyboarding skills makes work more efficient. This test measures the ability to type text with minimum speed and accuracy.

Typing Speed and Accuracy

Remote Customer Service Representative

Company Description

Agent Image is a premier, privately held Web Design and Internet Marketing solutions company focusing on products and services for real estate professionals throughout the world.

Agent Image’s organizational culture is considered one of its keys to success and can be described as open, fast paced, casual and accountable (we expect all team members to perform at a high level).

 
Job Description: 
 
Agent Image’s VIP Web Consultant is responsible for providing support to any Agent Image VIP clients and/or potential VIP clients through various channels such as phone call, email and/or slack. A VIP Web Consultant is also responsible for handling VIP clients that purchase AgentPro, Semi-Custom, ImagineStudio and True Custom website products.

 
A VIP Web Consultant should be able to handle customer inquiries and requests in a timely manner, identify the problems and offer solutions and recommendations that will improve clients’ websites. Additionally, a VIP Web Consultant must possess great interpersonal communication skills to better convey client requests to Agent Image’s production team. 
 
 
Job Responsibilities:

<ul>
	<li>Assist our clients through the website production process until their website is launched.</li>
	<li>Act as the bridge between our clients and the production team.</li>
	<li>Ensure the project remains within scope.</li>
	<li>Report the progress of projects to clients on a regular basis.</li>
	<li>Try to keep the project timeline within the approved schedule.</li>
	<li>Proactively make suggestions to clients on how to improve their online presence through industry best practices.</li>
	<li>Must maintain excellent customer relationships.</li>
	<li>Assist in tracking web project issues and drive their resolution.</li>
	<li>Create project status reports and deliver status updates to clients and managers.</li>
	<li>Coordinate with our Los Angeles office by phone &amp; email.</li>
	<li>Anticipate errors in the projects prior to clients calling customer support or sales.</li>
	<li>Successful launch of projects with little to no tweaks from Quality Assurance.</li>
	<li>Be proactive in reviewing the websites for possible issues and revisions.</li>
	<li>Constantly answer phone calls to support Agent Image VIP clients and provide quality customer service and web consultations.</li>
	<li>Properly document customer’s request and issue related to any company product and services through different channels such as phone call, email and chat.</li>
	<li>Can identify issues, needs and requirements of customers and record it via case on company’s internal management system and handle it in a timely manner.</li>
	<li>Ability to utilize any internal and external resources to provide resolution and/or suggestions to enhance a client's website.</li>
	<li>Setting client’s expectations for turnaround time of services provided.</li>
	<li>Report or escalate issues to the production team and efficiently follow up on tasks to meet deadlines ensuring completion of due dates and cases.</li>
	<li>Establishes and maintains rapport with existing and potential clients to effectively promote product solutions based on client needs and budget.</li>
	<li>Must be well-organized, self-directed and able to multitask, understanding the importance of detailed professional-quality work.</li>
	<li>Meet the team metrics set by the Management</li>
	<li>Can adapt to sudden changes implemented by management.</li>
	<li>Share any information on how to handle unfamiliar or difficult customer concerns for the team’s efficient performance.</li>
	<li>Customer service driven.</li>
	<li>Understands and follows company processes and policies.</li>
</ul>

Persuasion and Negotiation

Project Management

Stakeholder Management

Customer Service

Problem Solving

Critical Thinking

VIP Web Consultant | Customer Service | Remote

LeapFroggr Inc. is a technology company that operates SeriousMD & NowServing. Together, SeriousMD & NowServing is a healthcare platform, whose sole mission is to "improve healthcare through technology."

Our company culture revolves around excellence, family and community, cooperation and sharing.

LeapFroggr Inc.

About Us

SeriousMD is a HealthTech startup that operates the largest practice management application in the Philippines accompanied by NowServing, a platform connecting Doctors and Patients as well as providing healthcare services to Filipinos everywhere. Together, SeriousMD &amp; NowServing is an end-to-end healthcare platform and our sole mission is to improve healthcare through technology. Our team culture revolves around excellence, a sense of family, cooperation, and sharing.

About the Role

As a Senior Architect, you will be working as part of our Product Team in designing software solutions for our healthcare products.

<ul>
	<li>Design software solutions to integrate systems from 3rd party vendors and various stakeholders</li>
	<li>Able to effectively communicate design solutions to stakeholders the team</li>
	<li>Work with a cross-functional team to deliver the best consumer experience possible</li>
	<li>Lead a team of developers from backend to frontend systems</li>
	<li>Responsible in leading the team in locating and directing resolutions for critical issues related to hardware and software system</li>
	<li>Experienced in working with monolithic and microservices architectures</li>
	<li>Experienced with working SQL Databases with MSSQL Server as a plus</li>
	<li>Familiarity with NoSQL databases using MongoDB and LevelDB is a plus</li>
	<li>Familiarity with Nodejs, Typescript, C#, ASP.NET and ASP.NET Core is a plus</li>
	<li>Familiarity with VueJS and ReactNative is a plus</li>
</ul>

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