UTAK POS is a proudly Filipino fintech startup and one of the leading cloud-based POS systems in the Philippines.

Built in Manila, we support over 8,000 MSMEs nationwide, helping cafés, restaurants, retailers, service businesses, franchises, and neighborhood stores run their daily operations more efficiently. Our system enables business owners to manage sales, inventory, staff attendance, and online orders through simple, reliable software that continues to evolve with their needs.

We build and continuously improve our system with a clear purpose: to help local businesses grow and operate better. Everything we do focuses on solving real problems and making merchants’ work easier.

LIFE AT UTAK
UTAK is a place for people who want to build meaningful software and see the real-world impact of their work.

Our culture is friendly, collaborative, and entrepreneurial. We value people who take ownership, think critically, and care about what they’re building. You’ll work with passionate teammates who are committed to doing good work and continuously improving.

We work mostly remote, with clear goals and strong collaboration. Team members are trusted with real responsibility early and supported through hands-on experience, learning opportunities, and a fast-moving team environment.

If you’re looking for a role where your work matters, your growth is supported, and your contributions are visible, UTAK is the right place for you!

UTAK POS

Help shape the team that drives our growth. As a Senior Human Resources Associate, you’ll play a key role in hiring, supporting, and engaging our people, from leading day-to-day recruitment to contributing to employee experience and HR initiatives. You’ll work closely with the Head of HR to keep operations running smoothly, improve processes, and ensure our team stays aligned, supported, and high-performing. If you’re organized, people-oriented, and excited to build both systems and culture, this role puts you at the center of it all!

<ul>
	<li>Support the Head of HR in formulating and implementing strategic HR initiatives aligned with company goals</li>
	<li>Assist in monitoring and supporting the achievement of team KPIs to help maintain high performance standards</li>
	<li>Contribute to data-driven HR activities, including recruitment, employee relations, benefits administration, and compliance tracking</li>
	<li>Take the lead on day-to-day recruitment efforts—job posting, sourcing, screening, interviewing, and coordinating final selection with relevant teams</li>
	<li>Build and maintain a strong candidate pipeline to meet evolving hiring needs</li>
	<li>Stay updated on recruitment trends and recommend improvements to enhance hiring efficiency and candidate experience</li>
	<li>Support employee relations by addressing concerns and grievances professionally and confidentially</li>
	<li>Help promote a positive workplace culture by organizing and coordinating employee engagement initiatives, such as team-building events and coworking days</li>
	<li>Assist in the communication and enforcement of HR policies and protocols, ensuring alignment with labor laws and internal standards</li>
	<li>Monitor attendance records and timekeeping systems, flagging inconsistencies and supporting resolution</li>
	<li>Provide administrative support for compensation, benefits, and performance evaluation processes</li>
	<li>Help develop programs that support employee engagement, growth, and retention, while tracking progress and impact</li>
	<li>Conduct new hire orientations and assist with onboarding to ensure a smooth and welcoming integration into the team</li>
	<li>Maintain confidentiality and organization of HR-related documents, records, and employee files</li>
</ul>

Senior Human Resources Associate

LeapFroggr Inc. is a technology company that operates SeriousMD & NowServing. Together, SeriousMD & NowServing is a healthcare platform, whose sole mission is to "improve healthcare through technology."

Our company culture revolves around excellence, family and community, cooperation and sharing.

LeapFroggr Inc.

Join our team as an HR Generalist and play a key role in supporting our people operations and creating a positive employee experience.

<ul>
	<li>Provide clerical and administrative support to Human Resources executives</li>
	<li>Compile and update employee records (digital and physical) to ensure accuracy and compliance</li>
	<li>Address employee inquiries regarding HR policies, rules, and regulations</li>
	<li>Assist in payroll preparation by providing relevant data such as absences, tardiness, and leaves</li>
	<li>Handle complaints and grievance procedures in a timely and professional manner</li>
	<li>Coordinate communication with candidates and schedule interviews</li>
	<li>Conduct initial orientation for newly hired employees</li>
	<li>Source and interview potential candidates to support recruitment efforts</li>
</ul>

Human Resource (HR) Generalist

Since 2009, MCS Philippines has been providing support for website and business operations. Our office is conveniently located in the Makati Central Business District. 
 
Teamwork is a virtue that we strongly instill, and we consider each employee an integral part of the company. Our teams work and communicate harmoniously in a dynamic environment. 
 
We strive to exercise social awareness through various people-oriented activities like providing scholarships, volunteering in social work, and donating to charities. We are also focused in giving our employees a competitive salary and flexible healthcare benefits, which undeniably help improve their well-being and lifestyle. 
 
Be part of MCS Philippines, and join our roster of highly skilled and competent employees.

MCS Philippines

The HR Associate is responsible for supporting recruitment activities and related processes within the HR office

Key Responsibilities:

Recruitment:

<ul>
	<li>Manage timely posting of job ads through external media and company website.</li>
	<li>Screen job applications and conduct entrance examinations.</li>
	<li>Schedule job interviews and conduct reference checks on candidates.</li>
	<li>Conduct HR orientations and facilitate office tours for new hires.</li>
	<li>Prepare initial job offers, subject to Management approval.</li>
</ul>

HR Associate

Hadley Designs is a vibrant, creative female-owned business dedicated to enriching everyday life and special moments through beautifully crafted stationery. Founded by Becca Hadley, who expertly balances design work with raising four children, the company has flourished for over a decade. With a heartfelt focus on education and organization, Hadley Designs offers a wide range of lovely educational posters, school supplies, homework trackers, and behavioral tools designed to support children’s learning and development in engaging ways.

Serving more than 2,000,000 happy customers and boasting over 100,000 five-star reviews, Hadley Designs combines creativity and practicality across a diverse portfolio of over 1,500 meticulously designed products. Their bestsellers include calendars, planners, educational posters, chore charts, and certificates of achievement - all crafted to bring joy, motivation, and organization to families and educators alike.


Hadley Designs

Ready to Empower a Growing Team and Shape Our Future?

At Hadley Designs, we believe that learning should be enjoyable, engaging, and screen-free. Millions of parents and teachers trust our beautifully designed, developmentally aligned educational tools to help children grow and thrive. As a fast-growing and family-founded brand we are on a mission to make learning meaningful for families around the world.

We are seeking a Director of People Operations to join our team and build the systems that will drive our next phase of growth. If you are passionate about creating scalable people systems, empowering teams, and cultivating a culture that supports both personal and professional growth, this role offers a unique opportunity to make a significant impact.

Role Overview

As the Director of People Operations, you will be responsible for leading the development of people systems and strategies that enable Hadley Designs to scale and grow. In this role, you will partner with leadership to create the talent systems required to attract, develop, and retain a high-performing workforce. Your focus will be on building scalable, high-performance systems that align with the company’s growth objectives and help foster a positive organizational culture.

This position offers a unique opportunity to shape how we build and nurture our team, enabling both the company and our people to succeed. You will play an integral role in supporting our mission by ensuring that Hadley Designs has the right talent and organizational structure to achieve long-term success.

Key Responsibilities

<ul>
	<li>People Systems Leadership: Design and implement systems for attracting, engaging, onboarding, and retaining talent, aligned with the company’s growth objectives.</li>
	<li>Organizational Design and Capacity Planning: Collaborate with leadership to ensure that the organizational structure and workforce planning meet the evolving needs of the business.</li>
	<li>Performance and Development Frameworks: Establish performance expectations, evaluation frameworks, and development pathways that drive accountability and growth across the organization.</li>
	<li>Talent Experience and Retention: Build a consistent and professional experience for talent that reinforces employee engagement, satisfaction, and retention.</li>
	<li>Workforce Insights and Reporting: Provide insights and data-driven recommendations to leadership to guide decision-making and improve workforce effectiveness.</li>
	<li>External Partnerships: Partner with external service providers to enhance and support people operations as necessary</li>
</ul>

How Success Is Measured

<ul>
	<li>Successful implementation of people systems that directly support the business’s ability to scale.</li>
	<li>Strong employee retention rates, with high performance and engagement.</li>
	<li>Improved leadership confidence in people systems, talent readiness, and organizational alignment.</li>
	<li>Predictable, scalable people operations that contribute to the company’s growth and success.</li>
</ul>

Benefits

Why You’ll Love Working Here

<ul>
	<li>Impact: Your work will directly impact how families experience learning through the Hadley Designs brand.</li>
	<li>Culture: Join a passionate, mission-driven team that values trust, creativity, and collaboration.</li>
	<li>Flexibility: Enjoy the freedom of a remote role with flexible working hours.</li>
</ul>

Benefits:

 

<ul>
	<li>Remote-first work environment</li>
	<li>Paid time off and holidays</li>
	<li>Access to learning resources and professional development</li>
	<li>Regular interaction with leadership, including the CEO and CMO</li>
</ul>

Director of People Operations

Do you love connecting people with opportunities? Are you energized by fast-paced environments where no two days are the same?

We're looking for a Technical Recruiter to help us grow our product, IT, cloud, security, network, and data science teams. You'll be the bridge between talented professionals and exciting career opportunities at LeapFroggr—sourcing, screening, and guiding candidates through the hiring process.

This is a fully remote role with flexible hours, competitive pay, and real opportunities to grow into senior recruiting or HR leadership positions.

Job Responsibilities

1. Build and execute recruiting strategies to meet hiring goals 
2. Screen resumes and applications to identify top candidates for technical roles 
3. Source candidates through job boards, LinkedIn, networking events, and referrals 
4. Conduct initial interviews to assess qualifications, culture fit, and salary expectations 
5. Coordinate with hiring managers to schedule interviews and gather feedback 
6. Analyze hiring metrics and report on recruitment pipeline progress 
7. Guide candidates through the offer process, including negotiations and onboarding 
8. Maintain accurate records in our applicant tracking system (ATS)

Why Join Us?

- 100% remote work setup 
- Health insurance + paid leave from day one 
- Clear career path into senior HR roles 
- Work alongside a passionate team building products that matter

Technical Recruiter

omnie is an operations and support partner that helps businesses run more efficiently through specialized service divisions. Through omnieCSR and omnieAccounting, we provide organizations with the customer support and financial infrastructure needed to grow with confidence.

At omnieCSR, we deliver outsourced customer support powered by a blend of AI technology and highly trained human agents. Our teams handle voice, SMS, email, live chat, social media, and messaging platforms, helping companies resolve issues quickly while creating positive experiences for their customers.

Through omnieAccounting, we provide reliable accounting and financial support that helps businesses stay organized, compliant, and informed. Our services give companies clearer visibility into their financial performance so they can make smarter operational and growth decisions.

By combining customer experience operations with financial support, omnie allows companies across a wide range of industries to streamline essential business functions while focusing on what matters most: building great products, serving their customers, and growing their business.

omnie

Role Description

The People Coordinator is the heart of our employee experience. You will own the full employee lifecycle — from recruitment and onboarding through to offboarding — while nurturing the culture, engagement, and development that makes our studio a great place to work. You bring both strong HR operational foundations and a genuine passion for people.

Core Functions

Recruitment, Onboarding &amp; Offboarding

<ul>
	<li>Coordinate end-to-end recruitment logistics: post roles, manage candidate communications, and schedule interviews.</li>
	<li>Support hiring managers to deliver a consistent, values-aligned candidate experience.</li>
	<li>Manage onboarding processes including checklists, system access, equipment coordination, and orientation support.</li>
	<li>Execute offboarding steps including documentation, access removal, and exit coordination.</li>
</ul>

Human Resouce Administration &amp; Compliance

<ul>
	<li>Maintain accurate employee records and HR systems (BambooHR).</li>
	<li>Administer benefits enrolments and changes in coordination with providers.</li>
	<li>Prepare HR documentation and ensure compliance with employment standards and internal policies.</li>
	<li>Monitor adherence to BC employment standards and regulatory requirements.</li>
</ul>

Performance, Learning &amp; Development

<ul>
	<li>Support performance review cycles: ensure managers schedule reviews, track completion, and maintain related documentation.</li>
	<li>Coordinate professional development and learning opportunities for employees.</li>
	<li>Maintain performance and training records.</li>
</ul>

Culture, Engagement &amp; Internal Communications

<ul>
	<li>Support culture-building initiatives, recognition programs, and internal communications.</li>
	<li>Plan and coordinate team events, celebrations, and engagement activities aligned with our values.</li>
	<li>Draft internal communications highlighting milestones and employee stories.</li>
	<li>Gather informal feedback to help strengthen an inclusive, connected workplace.</li>
</ul>

Schedule

<ul>
	<li>The role has an average of about 5-10 hours per week (approximately)</li>
	<li>This role is on a flexible working schedule with no fixed schedule</li>
</ul>

People Coordinator (FBY)

Secure your future with My Mountain Mover! 🚀 Be part of a company that puts YOU first—where work-life balance, fulfillment, and growth thrive. 💙🧡 500+ client 5⭐ reviews, 1.5k+ Movers strong. Apply now: careers.mymountainmover.com

My Mountain Mover Inc.

The Corporate Recruitment Lead is responsible for managing the day-to-day recruitment operations at My Mountain Mover (MMM). This role focuses on executing recruitment strategies, ensuring efficient candidate sourcing, screening, and selection, and maintaining strong relationships with hiring managers to meet the organization’s staffing needs.

Key Responsibilities:

Sourcing and Screening:

<ul>
	<li>Manage sourcing channels and use tools like LinkedIn Recruiter and Salesforce to identify potential candidates.</li>
	<li>Screen resumes, evaluate Predictive Index profiles, and conduct initial interviews to assess candidate fit.</li>
</ul>

Interview Process Coordination:

<ul>
	<li>Schedule and conduct the initial interview with candidates and provide interview feedback.</li>
	<li>Coordinate subsequent interview stages, including endorsements to hiring managers and final interviews with executive leadership.</li>
</ul>

Systems and Background Checks:

<ul>
	<li>Coordinate with R&amp;S Compliance Specialist and IT to conduct systems and background checks.</li>
	<li>Ensure compliance with MMM’s internal standards and regulatory requirements.</li>
</ul>

Stakeholder Communication:

<ul>
	<li>Regularly update stakeholders, including hiring managers and executives, on recruitment status and candidate progress.</li>
	<li>Provide timely feedback to candidates at each stage of the recruitment process.</li>
</ul>

Tracking and Reporting:

<ul>
	<li>Maintain accurate records of candidate profiles, interview outcomes, and hiring decisions within the recruitment tracking system.</li>
	<li>Utilize the Sourcing &amp; Endorsement Tracker and Salesforce to manage productivity and progress.</li>
</ul>

Corporate Recruitment Lead

Game8 Global Inc. is a newly established company, and hiring started in October 2020. The company aims to provide sufficient and trustworthy information to all game enthusiasts worldwide. We offer walkthroughs for various games as a service by disseminating helpful articles, both updated and newly developed games, on one of Japan's top game guides and walkthrough sites, Game8 Inc.

As Game8 Global Inc. is relatively new, we are still looking for avid gamers with content writing and/or video editing experience. We are highly interested in having unique, extremely motivated, and passionate individuals join the team. 

With a regularization rate of 85%, there's a high chance for promotion to higher positions depending on your work performance. 

If you have a fascination with games, are ecstatic about meeting people with a young and fresh vibe, eager to learn, and would like to be a part of our growing team, please send us your CV or apply here, and we'll be more than happy to welcome you!

Game8 Global Inc.

<h1>Before Clicking the apply button, kindly read the company's hiring process indicated below:</h1>

<ol>
	<li>Once you click the apply button, an auto message from our team will be sent to you indicating the hiring process and the link to assessment files which you need to submit in order for your application to proceed.</li>
	<li>Kindly ensure that the answered assessments are submitted within two (2) days after applying.</li>
	<li>HR will do initial review of the assessments including the details on your resume. Please ensure to check your Kalibrr messages daily for faster processing of application.</li>
	<li>HR will will communicate with you for the updates regarding your assessments.</li>
	<li>If you pass the initial assessment, HR will coordinate the available schedules and conduct an initial intervview.</li>
	<li>If you pass the initial interview, your assessments will be forwarded to Game8 Global Inc.'s client for further review.</li>
	<li>If you pass the second review, HR will schedule a final interview with you and the client.</li>
	<li>HR will communicate with you the results. If you passed the final interview, HR team will proceed with our onboarding process.</li>
</ol>

 

Job Description:

<ul>
	<li>The technical writer plays the game and writes a walkthrough guide.</li>
	<li>Edits articles and images required for the articles</li>
	<li>Designs, publishes, and maintains numerous forms of technical documentation for internal and external use.</li>
	<li>External documentation includes player instructions, troubleshooting tips, and open-source developer manuals.</li>
	<li>As systems are modified, the writer also updates documentation to consistently reflect new information.</li>
</ul>

Game Walkthrough Writer | Remote, Full time

1. Company Overview
Nova Virtual Solutions and Nova Tech is a modern virtual assistant company that blends human expertise with in-house web development. We provide high-quality administrative, creative, and operational support to businesses and professionals worldwide. Our built-in technology assistant, that uses cutting edge technology to shape the user interfaces and experiences of our software products.  This includes Nova Care’s EVV system and various web and mobile applications developed by Nova and it's affiliated organizations gives enhanced productivity by automating routine tasks, improving workflow efficiency, and ensuring fast, accurate support to our clients.

2. Mission Statement

Our mission is to empower individuals and businesses by delivering reliable, efficient, and tech-enhanced virtual assistance that simplifies operations and supports growth.

3. Vision Statement

We aim to become a global leader in hybrid virtual support, where human intelligence and advanced automation work together to create seamless productivity experiences.

4. Services Offered

Administrative Support: Email management, scheduling, data entry, document preparation.
Customer Support: Responding to inquiries, ticket management, customer follow-up.
Business Operations: Project coordination, CRM upkeep, reporting.
Social Media Assistance: Basic content scheduling, marketing campaigns, engagement tracking and research.
AI-Enhanced Automation: Chat assistance, automated reminders, workflow optimization powered by application affiliated to Nova Tech.

5. Our Technology Assistant: NovaTech AI

NovaTech AI is an integrated virtual technology assistant designed to streamline tasks, automate repetitive processes, and deliver quick insights. It works alongside our human assistants to:
Automate scheduling and reminders
Provide real-time research and information
Generate reports and summaries
Increase accuracy and reduce turnaround time
Support clients 24/7

6. Target Clients

Our services are tailored for:

Clients who with to optimize their productivity by using Virtual Assistant's services such as:

Awareness of the specific protocols and policies, with healthcare experience
Provide clear directions for the policies and procedures to the clients, by providing a tailored contact number for each entity.
Email responses and coordination, minutes of the meeting and daily activity reminders.
Tracking and reminders for any deadlines and nearing due tasks.
Knowledge about marketing and platforms niche (Indeed, Meta, LinkedIn, Instagram) 
Tech skills to keep track of time and compliances, providing assistance in filling out forms, etc.
HIPAA compliant Virtual Assistants


Nova Virtual Solutions

Scope of Work

The Contractor is engaged as a Marketing Specialist to assist the Company’s clients with marketing and communications tasks. The Contractor’s duties shall include, but are not limited to:

● Creating, scheduling, and managing content for the client’s marketing channels (such as social media posts, email newsletters, and blogs).

● Assisting in developing marketing materials and campaigns, including coordinating basic graphic design or copywriting tasks as needed.

● Conducting market research and compiling data on customer demographics, competitor activities, and market trends to inform marketing strategies.

● Communicating with the client’s team and, when required, with customers or partners in clear and fluent English (with a neutral accent) to support marketing initiatives.

● Monitoring the performance of marketing campaigns and suggesting improvements based on analytics or feedback.

 

Requirements:

<ul>
	<li>Remote independent contractor (must provide own equipment, internet, and work setup).</li>
	<li>Familiarity with Medicaid or healthcare compliance regulations.</li>
	<li>Ability to work independently with minimal supervision, a working web camera for meetings and huddles.</li>
	<li>Strong English communication skills (written and verbal).</li>
	<li>Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and Google Workspace (Docs, Sheets, Drive, Gmail).</li>
	<li>Strong organizational skills and exceptional attention to detail.</li>
	<li>Document management experience (scanning, indexing, organizing).</li>
	<li>Previous experience in healthcare auditing, compliance, or administration preferred.</li>
	<li>Familiarity with home care industry regulations is a plus.</li>
	<li>Ability to manage sensitive data with confidentiality and professionalism.</li>
	<li>Probationary Period</li>
	<li>Initial 90-day probationary period for skills, efficiency, and compliance evaluation.</li>
	<li>Successful completion may lead to a long-term contract or full-time role.</li>
	<li>Must have a Windows laptop.</li>
</ul>

Medical Industry Knowledge

Relationship Management

Attention to Detail

Critical Thinking

Monitoring and Evaluation

Outbound Calls Virtual Assistant

ThinkBIT is an award-winning software development outsourcing company based in the Philippines operating since 2014 servicing local and multinational clients in both the public and private sectors.

We service a wide variety of industries and clients, from food manufacturing and processing, telecommunications, marketing, and health and medical care in varied regional markets such as Europe, the Americas, and the Asia-Pacific.

We adhere to global standards and have been certified ISO 27001:2022 compliant. We have also helped our clientele get HIPAA and SOC2 compliance.

ThinkBIT offers fully end-to-end custom software development services geared towards corporate entities.

1. DevOps Services (AWS, GCP, Azure)
2. Mobile Application Development
3. Web Application Development
4. Project Management
5. Game / Gamification Development
6. Quality Assurance

ThinkBIT Solutions

<ul>
	<li>Delivers defined project outcomes on time, within budget and with a high level of quality</li>
	<li>Aligns project with overall program policies, roadmap, constraints and plans. Prioritizes tasks and resolves issues/conflicts</li>
	<li>Governs and resolves risks and issues that impact project delivery across different content disciplines (SW development, SW Testing, Infrastructure)</li>
	<li>Responsible for the overall project communication plan and manages relationships with project stakeholders</li>
	<li>Maintain &amp; improve the standard approach for Agile Projects </li>
	<li>Coordinate and manage expectations of the client</li>
	<li>Manage resources and team to be able to deliver to client expectations</li>
	<li>Attend client meetings and briefs.</li>
</ul>

Project Manager Work From Home

Adarna House is a conversation that began in 1980, when it was founded to respond to the need of Filipino children to develop their minds through enjoyable learning opportunities and memorable literary experiences. Today, this conversation includes a multitude of treasured partners who share our enthusiasm for children, our commitment to education, and our passion for reading. 

The best Filipino writers, illustrators, and researchers help us create products that feature Filipino values, culture, history, and experiences. Readability and systems experts are invaluable to the development of our materials and programs that aim to improve reading skills in Filipino. A new generation of readers, beyond the Philippines, have also pushed us towards engaging with them on a different platform through Buribooks.

Our literacy programs are born of our relationships with the public and private sectors. We continue to strengthen these alliances with the help of our primary allies—The Raya School, which offers progressive education from preschool to high school, and the Adarna Group Foundation, Inc. (AGFI), which focuses on local government-based early literacy programs. 

Through our programs and products, we are happy to continue the conversation with our most valued partners, the Filipino children. It is their curiosity that keeps us motivated, their creativity that we wish to equal, and their potential for greatness that we will always strive to serve. It is they who keep us committed to our duty: to create good playmates, classmates, and friends not only for children, but also for art, literature, and country.


Adarna House, Inc.

The Content Writer will be responsible for developing Filipino learning materials for the elementary level, in collaboration with other writers, editors, and subject-matter specialists. The engagement will be project-based and intermittent over a nine (9)-month period from July 2026 to March 2027, subject to adjustments based on project requirements and timelines.

Key Responsibilities

 
1. Planning and Content Development

<ul>
	<li>Participate in planning discussions related to the development of learning materials and supporting resources.</li>
	<li>Contribute to the establishment of editorial and language standards to ensure consistency across project outputs.</li>
</ul>

 
2. Manuscript Development and Content Management

<ul>
	<li>Develop assigned learning content based on provided instructional frameworks, pedagogical guidelines, and curriculum competencies.</li>
	<li>Revise and refine content based on editorial reviews and feedback to ensure quality, clarity, and alignment with educational objectives.</li>
</ul>

 
3. Editorial Coordination and Quality Assurance

<ul>
	<li>Work closely with editors, consultants, proofreaders, designers, and other collaborators to maintain the accuracy, consistency, and effectiveness of learning materials.</li>
	<li>Ensure that content is age-appropriate, culturally relevant, and pedagogically sound</li>
</ul>

 
4. Design and Production Coordination

<ul>
	<li>Coordinate with designers and illustrators to ensure that written and visual elements work cohesively and support learner engagement.</li>
</ul>

 
5. Curriculum Alignment

<ul>
	<li>Collaborate with other content developers to maintain consistency and alignment across related learning resources and teacher-support materials.</li>
</ul>

 
6. Production Support

<ul>
	<li>Assist, as needed, in the preparation and finalization of materials for print and/or digital release.</li>
</ul>

Content Writer

Key duties involve all aspects of ensuring customer satisfaction and service excellence:

<ul>
	<li>Delivering outstanding customer support by understanding and addressing customer needs.</li>
	<li>Responding to inquiries with comprehensive and precise information to assist users.</li>
	<li>Conducting in-person and online product demonstrations, as well as hosting webinars.</li>
	<li>Maintaining and updating help documentation and other internal resources.</li>
	<li>Executing various administrative tasks as directed by management.</li>
</ul>

Why Consider Joining Our Team?

<ul>
	<li>Benefit from hands-on experience and mentoring in your role.</li>
	<li>Seize opportunities for personal growth and leadership development.</li>
	<li>Thrive in an environment that encourages entrepreneurial thinking.</li>
	<li>Enjoy competitive compensation and a workplace with high employee satisfaction and retention.</li>
</ul>

Customer Experience Specialist

20,000 doctors. Millions of patients. A lean design team — soon to be more.

SeriousMD is the EMR platform Filipino doctors trust most. NowServing connects patients to providers across the country. Together, we're reshaping how healthcare works in the Philippines and design is at the center of it.

Our design team is intentionally small and senior. No bureaucracy, no design-by-committee. Your decisions ship and get tested by real users almost immediately.

We need a Design Lead to own design strategy and build this team intentionally.

 

About Us

Leapfroggr builds SeriousMD and NowServing — healthcare products used daily by 20,000+ doctors and millions of patients. Our design decisions directly impact how physicians manage patient records, how clinics run their schedules, and how patients find and book care.

This isn't abstract "healthcare technology." It's real workflows, real people, real consequences.

 

What You'll Actually Do

<ul>
	<li>Lead and grow the design team. Today that's one designer who knows our products deeply. Tomorrow it's the team you build.</li>
	<li>Own design strategy across SeriousMD (B2B EMR) and NowServing (patient marketplace).</li>
	<li>Stay hands-on — you'll still design, not just manage.</li>
	<li>Work directly with product and engineering to ship features weekly, not quarterly.</li>
	<li>Run user research with actual doctors and patients — not personas, real people.</li>
	<li>Build and maintain design systems that scale across web, iOS, and Android.</li>
</ul>

 

What We Offer

<ul>
	<li>Remote-friendly (distributed across the Philippines)</li>
	<li>Health insurance</li>
	<li>Flexible hours</li>
	<li>Paid leave (sick, vacation, maternity/paternity, bereavement)</li>
	<li>A team that values craft and impact over process and theater</li>
</ul>

 

How to Apply

Send your portfolio and a short note about why healthcare design interests you. Bonus points if you include one thing you'd change about SeriousMD or NowServing after looking at them.

Design Lead

The Project Coordinator will proactively break down complex, unclear projects into clear, actionable plans, anticipate next steps, and flag risks early. The role will drive implementation readiness by solving problems end-to-end, aligning resources, and developing practical workflows and documentation.

 

<ul>
	<li>AI-Enabled Project Planning &amp; Breakdown</li>
</ul>

Break down broad/ambiguous projects into structured implementation steps using AI tools (e.g., document analysis, requirements extraction, sequencing, dependency mapping).

 

<ul>
	<li>Proactive Execution Support (“Brain” Role)</li>
</ul>

Anticipate next questions and proactively recommend next steps; drive clarity without waiting for instructions.

 

<ul>
	<li>Risk Identification &amp; Issue Escalation</li>
</ul>

Identify blockers, risks, and feasibility constraints early; raise issues confidently with recommended solutions/alternatives.

 

<ul>
	<li>AI-Assisted Documentation &amp; Process Design</li>
</ul>

Use AI tools to generate documentation (SOPs, workflows, checklists) and produce diagrams (process maps, swim lanes, RACI).

 

<ul>
	<li>Feasibility Research &amp; Analysis</li>
</ul>

Validate project feasibility through AI-supported analysis (technical/operational viability, stakeholder/resource needs, constraints).

 

<ul>
	<li>Cross-Functional Coordination &amp; Stakeholder Mapping</li>
</ul>

Identify required roles/people needed for implementation, assign owners, and ensure alignment across teams (onshore/offshore/vendors).

 

<ul>
	<li>Continuous Improvement &amp; AI Workflow Innovation</li>
</ul>

Improve internal ways of working by introducing AI workflows/templates to speed up delivery and reduce manual work.

Project Coordinator

The Subject-Matter Expert / Development Editor will be responsible for overseeing the development and quality assurance of Filipino learning materials in collaboration with writers, editors, consultants, and other project contributors. The engagement will be project-based and intermittent over a one (1)-year period from July 2026 to June 2027, subject to adjustments based on project requirements and timelines.

 
Key Responsibilities

 
1. Planning and Content Framework Development

<ul>
	<li>Participate in discussions related to the overall pedagogical direction, instructional approach, and content development strategy for educational materials.</li>
	<li>Develop content frameworks, outlines, editorial guidelines, and sample prototypes for learning and teacher-support materials, as required.</li>
	<li>Contribute to the establishment of editorial and language standards to ensure consistency across project outputs.</li>
</ul>

 
2. Content Development Management

<ul>
	<li>Coordinate and oversee the development of assigned manuscripts and related learning resources, ensuring alignment with curriculum competencies and instructional objectives.</li>
	<li>Monitor content progress and support writers in maintaining consistency, clarity, and quality across materials.</li>
</ul>

 
3. Editorial and Quality Assurance

<ul>
	<li>Conduct developmental editing to improve content structure, organization, readability, and instructional effectiveness.</li>
	<li>Ensure that materials are age-appropriate, culturally relevant, and pedagogically sound</li>
	<li>Review and validate the accuracy and effectiveness of examples, exercises, assessments, and instructional components.</li>
	<li>Provide clear, constructive, and actionable feedback to writers and collaborators.</li>
	<li>Coordinate with editors, consultants, proofreaders, artists, and designers to maintain the overall quality and consistency of project outputs.</li>
</ul>

 
4. Design and Production Coordination

<ul>
	<li>Collaborate with designers and illustrators to ensure that written and visual elements are cohesive, accessible, and supportive of learner engagement.</li>
</ul>

 
5. Curriculum and Pedagogical Alignment

<ul>
	<li>Work closely with other content developers and support-material writers to ensure coherence, alignment, and consistency across related educational resources.</li>
	<li>Ensure that materials effectively support curriculum competencies </li>
</ul>

 
6. Production Support

<ul>
	<li>Assist, as needed, in the preparation and finalization of materials for print and/or digital release.</li>
</ul>

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