Hadley Designs is a vibrant, creative female-owned business dedicated to enriching everyday life and special moments through beautifully crafted stationery. Founded by Becca Hadley, who expertly balances design work with raising four children, the company has flourished for over a decade. With a heartfelt focus on education and organization, Hadley Designs offers a wide range of lovely educational posters, school supplies, homework trackers, and behavioral tools designed to support children’s learning and development in engaging ways.

Serving more than 2,000,000 happy customers and boasting over 100,000 five-star reviews, Hadley Designs combines creativity and practicality across a diverse portfolio of over 1,500 meticulously designed products. Their bestsellers include calendars, planners, educational posters, chore charts, and certificates of achievement - all crafted to bring joy, motivation, and organization to families and educators alike.


Hadley Designs

Ready to Empower a Growing Team and Shape Our Future?

At Hadley Designs, we believe that learning should be enjoyable, engaging, and screen-free. Millions of parents and teachers trust our beautifully designed, developmentally aligned educational tools to help children grow and thrive. As a fast-growing and family-founded brand we are on a mission to make learning meaningful for families around the world.

We are seeking a Director of People Operations to join our team and build the systems that will drive our next phase of growth. If you are passionate about creating scalable people systems, empowering teams, and cultivating a culture that supports both personal and professional growth, this role offers a unique opportunity to make a significant impact.

Role Overview

As the Director of People Operations, you will be responsible for leading the development of people systems and strategies that enable Hadley Designs to scale and grow. In this role, you will partner with leadership to create the talent systems required to attract, develop, and retain a high-performing workforce. Your focus will be on building scalable, high-performance systems that align with the company’s growth objectives and help foster a positive organizational culture.

This position offers a unique opportunity to shape how we build and nurture our team, enabling both the company and our people to succeed. You will play an integral role in supporting our mission by ensuring that Hadley Designs has the right talent and organizational structure to achieve long-term success.

Key Responsibilities

<ul>
	<li>People Systems Leadership: Design and implement systems for attracting, engaging, onboarding, and retaining talent, aligned with the company’s growth objectives.</li>
	<li>Organizational Design and Capacity Planning: Collaborate with leadership to ensure that the organizational structure and workforce planning meet the evolving needs of the business.</li>
	<li>Performance and Development Frameworks: Establish performance expectations, evaluation frameworks, and development pathways that drive accountability and growth across the organization.</li>
	<li>Talent Experience and Retention: Build a consistent and professional experience for talent that reinforces employee engagement, satisfaction, and retention.</li>
	<li>Workforce Insights and Reporting: Provide insights and data-driven recommendations to leadership to guide decision-making and improve workforce effectiveness.</li>
	<li>External Partnerships: Partner with external service providers to enhance and support people operations as necessary</li>
</ul>

How Success Is Measured

<ul>
	<li>Successful implementation of people systems that directly support the business’s ability to scale.</li>
	<li>Strong employee retention rates, with high performance and engagement.</li>
	<li>Improved leadership confidence in people systems, talent readiness, and organizational alignment.</li>
	<li>Predictable, scalable people operations that contribute to the company’s growth and success.</li>
</ul>

Benefits

Why You’ll Love Working Here

<ul>
	<li>Impact: Your work will directly impact how families experience learning through the Hadley Designs brand.</li>
	<li>Culture: Join a passionate, mission-driven team that values trust, creativity, and collaboration.</li>
	<li>Flexibility: Enjoy the freedom of a remote role with flexible working hours.</li>
</ul>

Benefits:

 

<ul>
	<li>Remote-first work environment</li>
	<li>Paid time off and holidays</li>
	<li>Access to learning resources and professional development</li>
	<li>Regular interaction with leadership, including the CEO and CMO</li>
</ul>

Director of People Operations

UTAK POS is a proudly Filipino fintech startup and one of the leading cloud-based POS systems in the Philippines.

Built in Manila, we support over 8,000 MSMEs nationwide, helping cafés, restaurants, retailers, service businesses, franchises, and neighborhood stores run their daily operations more efficiently. Our system enables business owners to manage sales, inventory, staff attendance, and online orders through simple, reliable software that continues to evolve with their needs.

We build and continuously improve our system with a clear purpose: to help local businesses grow and operate better. Everything we do focuses on solving real problems and making merchants’ work easier.

LIFE AT UTAK
UTAK is a place for people who want to build meaningful software and see the real-world impact of their work.

Our culture is friendly, collaborative, and entrepreneurial. We value people who take ownership, think critically, and care about what they’re building. You’ll work with passionate teammates who are committed to doing good work and continuously improving.

We work mostly remote, with clear goals and strong collaboration. Team members are trusted with real responsibility early and supported through hands-on experience, learning opportunities, and a fast-moving team environment.

If you’re looking for a role where your work matters, your growth is supported, and your contributions are visible, UTAK is the right place for you!

UTAK POS

Do you enjoy talking to people, spotting opportunities, and turning simple conversations into real business wins? Are you someone who likes keeping things organized while helping a team perform at their best?

As Head of Leads Management, you’ll lead the team that turns interest into real sales opportunities. From the first message to booking a demo, you’ll make sure every lead is handled quickly, thoughtfully, and effectively, all while building the systems that help us scale how we support and convert MSMEs!

<ul>
	<li>Team Leadership: You’ll lead and manage the leads team, making sure everyone is aligned, supported, and consistently hitting their targets.</li>
	<li>Lead Ownership: You’ll oversee the full lead journey, from first inquiry to qualified demo booking, ensuring no opportunity slips through the cracks.</li>
	<li>First Point of Contact: You’ll ensure incoming leads are responded to quickly via chat and routed or handled properly.</li>
	<li>Lead Qualification: You’ll guide conversations, ask the right questions, and identify which leads are a strong fit for the sales team.</li>
	<li>Demo Conversion: You’ll encourage and secure demo bookings by clearly communicating value and next steps.</li>
	<li>Follow-Ups &amp; Nurturing: You’ll keep leads engaged through calls, chats, and messages to ensure they show up and stay interested.</li>
	<li>Team Coordination: You’ll manage schedules, demo bookings, and internal coordination to keep operations running smoothly.</li>
	<li>Process Improvement: You’ll build and refine systems that make lead handling faster, smarter, and more effective.</li>
	<li>Data &amp; Tracking: You’ll maintain clean and accurate records of leads, conversations, and performance metrics.</li>
	<li>Sales Alignment: You’ll act as the bridge between leads and the sales team to ensure smooth handoffs and strong collaboration.</li>
</ul>

Head of Leads Management

omnie is an operations and support partner that helps businesses run more efficiently through specialized service divisions. Through omnieCSR and omnieAccounting, we provide organizations with the customer support and financial infrastructure needed to grow with confidence.

At omnieCSR, we deliver outsourced customer support powered by a blend of AI technology and highly trained human agents. Our teams handle voice, SMS, email, live chat, social media, and messaging platforms, helping companies resolve issues quickly while creating positive experiences for their customers.

Through omnieAccounting, we provide reliable accounting and financial support that helps businesses stay organized, compliant, and informed. Our services give companies clearer visibility into their financial performance so they can make smarter operational and growth decisions.

By combining customer experience operations with financial support, omnie allows companies across a wide range of industries to streamline essential business functions while focusing on what matters most: building great products, serving their customers, and growing their business.

omnie

Role Description

The People Coordinator is the heart of our employee experience. You will own the full employee lifecycle — from recruitment and onboarding through to offboarding — while nurturing the culture, engagement, and development that makes our studio a great place to work. You bring both strong HR operational foundations and a genuine passion for people.

Core Functions

Recruitment, Onboarding &amp; Offboarding

<ul>
	<li>Coordinate end-to-end recruitment logistics: post roles, manage candidate communications, and schedule interviews.</li>
	<li>Support hiring managers to deliver a consistent, values-aligned candidate experience.</li>
	<li>Manage onboarding processes including checklists, system access, equipment coordination, and orientation support.</li>
	<li>Execute offboarding steps including documentation, access removal, and exit coordination.</li>
</ul>

Human Resouce Administration &amp; Compliance

<ul>
	<li>Maintain accurate employee records and HR systems (BambooHR).</li>
	<li>Administer benefits enrolments and changes in coordination with providers.</li>
	<li>Prepare HR documentation and ensure compliance with employment standards and internal policies.</li>
	<li>Monitor adherence to BC employment standards and regulatory requirements.</li>
</ul>

Performance, Learning &amp; Development

<ul>
	<li>Support performance review cycles: ensure managers schedule reviews, track completion, and maintain related documentation.</li>
	<li>Coordinate professional development and learning opportunities for employees.</li>
	<li>Maintain performance and training records.</li>
</ul>

Culture, Engagement &amp; Internal Communications

<ul>
	<li>Support culture-building initiatives, recognition programs, and internal communications.</li>
	<li>Plan and coordinate team events, celebrations, and engagement activities aligned with our values.</li>
	<li>Draft internal communications highlighting milestones and employee stories.</li>
	<li>Gather informal feedback to help strengthen an inclusive, connected workplace.</li>
</ul>

Schedule

<ul>
	<li>The role has an average of about 5-10 hours per week (approximately)</li>
	<li>This role is on a flexible working schedule with no fixed schedule</li>
</ul>

People Coordinator (FBY)

ThinkBIT is an award-winning software development outsourcing company based in the Philippines operating since 2014 servicing local and multinational clients in both the public and private sectors.

We service a wide variety of industries and clients, from food manufacturing and processing, telecommunications, marketing, and health and medical care in varied regional markets such as Europe, the Americas, and the Asia-Pacific.

We adhere to global standards and have been certified ISO 27001:2022 compliant. We have also helped our clientele get HIPAA and SOC2 compliance.

ThinkBIT offers fully end-to-end custom software development services geared towards corporate entities.

1. DevOps Services (AWS, GCP, Azure)
2. Mobile Application Development
3. Web Application Development
4. Project Management
5. Game / Gamification Development
6. Quality Assurance

ThinkBIT Solutions

The Head of Business Development will be responsible for driving the company’s revenue growth through strategic sales initiatives, client acquisition, and long-term partnership development. This role focuses on expanding the company’s software development services into new and existing markets while leading a high-performing business development team.

1. Business Development &amp; Strategy

<ul>
	<li>Develop and implement business development strategies aligned with company goals and revenue targets</li>
	<li>Identify, evaluate, and pursue new business opportunities to drive growth and market expansion</li>
	<li>Stay ahead of industry trends, competitive landscape, and emerging opportunities in the software development sector</li>
	<li>Conduct market research and analysis to inform strategic decision-making</li>
</ul>

2. Sales Leadership &amp; Revenue Growth

<ul>
	<li>Own and manage sales quotas and ensure consistent achievement of revenue targets</li>
	<li>Oversee the full sales cycle from lead generation to closing high-value deals</li>
	<li>Track, analyze, and report key performance metrics such as revenue growth, customer acquisition cost (CAC), and retention rates</li>
	<li>Optimize sales processes to improve conversion rates and overall efficiency</li>
</ul>

3. Client &amp; Partner Relationship Management

<ul>
	<li>Build and maintain strong relationships with prospective and existing clients, partners, and stakeholders</li>
	<li>Lead negotiations for contracts, pricing, and partnership agreements</li>
	<li>Ensure high levels of client satisfaction and long-term account growth</li>
	<li>Represent the company as a trusted advisor in client engagements</li>
</ul>

4. Team Leadership &amp; Management

<ul>
	<li>Lead, mentor, and manage the business development and sales team</li>
	<li>Set clear performance goals and ensure accountability across the team</li>
	<li>Foster a high-performance, results-driven culture</li>
	<li>Provide coaching and professional development opportunities for team members</li>
</ul>

5. Cross-Functional Collaboration

<ul>
	<li>Work closely with marketing, product, and delivery teams to align business development efforts with company capabilities</li>
	<li>Ensure smooth coordination between sales commitments and project delivery</li>
	<li>Contribute to pricing strategies, service offerings, and go-to-market planning</li>
</ul>

6. Brand &amp; Market Presence

<ul>
	<li>Strengthen the company’s brand positioning in the software development market</li>
	<li>Represent the organization at industry events, conferences, and networking opportunities</li>
	<li>Build a strong professional network to support long-term business growth</li>
</ul>

Head of Business Development Work From Home

LeapFroggr Inc. is a technology company that operates SeriousMD & NowServing. Together, SeriousMD & NowServing is a healthcare platform, whose sole mission is to "improve healthcare through technology."

Our company culture revolves around excellence, family and community, cooperation and sharing.

LeapFroggr Inc.

This is a full-time hybrid role for a Provider Relations Supervisor based in Mandaluyong. The Provider Relations Head will be responsible for managing and overseeing the daily activities of the Provider Relations team, developing relationships with healthcare providers, resolving provider issues, and ensuring compliance with company's policies and procedures. Work from home is acceptable.

Provider Relations Head

Also known as: Shopify Operations Manager | Ecommerce Operations Lead | Customer Experience Operations Manager

This role is the backbone of our direct-to-consumer experience. You will own the performance, accuracy, and clarity of our Shopify store from end to end.

Your mission is simple and powerful. Ensure every customer fully understands what they are buying and when they will receive it before they complete their purchase.

Your Core Focus

<ul>
	<li>Take full ownership of Shopify store operations and customer experience</li>
	<li>Eliminate inconsistencies across the site, including broken links, outdated promotions, and conflicting messaging</li>
	<li>Standardize shipping, split shipment, and pre-order communication across all touchpoints</li>
	<li>Build and document SOPs for all operational workflows</li>
	<li>Implement systems and automations that reduce manual work and customer confusion</li>
</ul>

What You’ll Do

Customer Experience Management (Daily)

<ul>
	<li>Respond to customer inquiries via Shopify inbox and social channels</li>
	<li>Process refunds, reships, cancellations, and order updates</li>
	<li>Triage and resolve support tickets based on urgency</li>
	<li>Identify patterns in customer feedback and recommend improvements</li>
	<li>Ensure all communication is clear, accurate, and aligned with current messaging</li>
</ul>

Order Operations and Fulfillment (Daily)

<ul>
	<li>Monitor order flow across Shopify, Base, and Amazon MCF</li>
	<li>Resolve failed orders, inventory issues, and discrepancies</li>
	<li>Coordinate with fulfillment teams to ensure timely delivery</li>
	<li>Manage split shipments, pre-orders, and out-of-stock scenarios</li>
	<li>Track and resolve missing or delayed packages</li>
</ul>

Store Integrity and Accuracy (Weekly)

<ul>
	<li>Audit the website for broken links, incorrect pricing, and outdated promotions</li>
	<li>Ensure consistency across product pages, landing pages, and collections</li>
	<li>Validate all messaging related to shipping and pre-orders</li>
	<li>Support promotion setup and ensure backend accuracy</li>
</ul>

Systems, SOPs, and Automation (Weekly)

<ul>
	<li>Build and maintain SOPs for recurring workflows</li>
	<li>Identify inefficiencies and implement automation using tools like Shopify Flow</li>
	<li>Optimize customer service platforms such as Gorgias</li>
	<li>Improve post-purchase experience and operational workflows</li>
	<li>Support system cleanup and tool evaluation</li>
</ul>

Growth Operations and Reporting (Weekly)

<ul>
	<li>Deliver weekly Shopify performance reports</li>
	<li>Track key metrics such as CAC, LTV, and funnel performance</li>
	<li>Identify trends, anomalies, and risks early</li>
	<li>Ensure data accuracy for decision-making</li>
</ul>

Compliance and Risk Management (Weekly)

<ul>
	<li>Maintain compliance across ADA, privacy policies, and tracking regulations</li>
	<li>Review product pages and campaigns for compliance risks</li>
	<li>Ensure all required tools and disclosures are functioning properly</li>
	<li>Stay updated on platform policies and changes</li>
</ul>

AI and Automation Ownership (Ongoing)

<ul>
	<li>Identify repetitive tasks and convert them into automated workflows</li>
	<li>Use AI tools to improve efficiency in customer service and operations</li>
	<li>Build prompt libraries and scalable systems</li>
	<li>Continuously reduce manual workload while maintaining accuracy</li>
</ul>

How Success Is Measured

<ul>
	<li>Reduction in support ticket rate per 1000 orders</li>
	<li>Reduction in reshipment rate per 1000 orders</li>
	<li>Zero compliance issues</li>
	<li>At least one new AI automation implemented per week</li>
	<li>Zero reported issues with broken links, incorrect promotions, or inaccurate information</li>
</ul>

Shopify DTC Operations Manager

Property Cartel is a UK-based media and property company founded by Yusuf Sheikh. We operate a portfolio of 42 short-term rental units across London and Leeds and are scaling aggressively toward 150+ units. Alongside our property operations, we run a fast-growing education and investor acquisition business that has helped students generate over £35,000 per month in property income.

We have over 130,000 followers across our social media channels and content sits at the centre of everything we do. We are not a traditional property company - we are a media company that operates within property, and we treat our content operation with the same seriousness as our portfolio.
We are a lean, remote-first team that moves fast and holds a high standard. 

Every person on the team owns their function fully. We hire for reliability, initiative, and attention to detail - and we invest in people who take their work seriously.
This is a business that is scaling quickly. The right people will grow with it.

Property Cartel LTD

We are a UK-based media and property business, and we are in the process of building a serious media company. We currently have over 130,000 followers across our social media channels and we are growing aggressively.

The business spans property operations, investor acquisition, and education, and our content sits at the centre of all of it.

We are a fast-moving team that values reliability, initiative, and attention to detail. This is a long-term opportunity for someone who wants to grow with a business that is scaling quickly.

THE ROLE

We are looking for a reliable and detail-oriented Operations and Media Assistant to support the day-to-day running of the business on a part-time basis.

This is a fully remote role starting at 15 to 20 hours per week, with the potential to increase hours and pay significantly for the right person. 
 

What you'll be doing:

Managing and updating our CRM (we use Close) to ensure contact records, lead statuses, and pipeline data are always accurate and up to date

Supporting general social media management across YouTube and Instagram, including scheduling, publishing, and community engagement tasks

Tracking content performance stats across platforms and compiling regular reports so the team has a clear view of what is working

Conducting research and data entry tasks as directed, including sourcing contacts, compiling information, and organising data into structured formats

Supporting general operations and admin tasks across the business, including document management, follow-ups, and ad hoc requests

 
What we're looking for:

Strong written English and clear communication skills

Experience supporting a media brand, content creator, or online business

Familiarity with social media platforms, content scheduling tools, and basic performance tracking and reporting

Familiarity with CRM platforms, ideally Close, or a strong ability to learn new tools quickly

High attention to detail and a proven track record of reliable, accurate work

Able to work independently and manage your own time without constant supervision

Previous experience working with a UK or US-based employer is a strong advantage

Hours: 15 to 20 hours per week

Schedule: Flexible, with availability required during UK business hours for communication

Operations and Media Assistant

Aux is a B2B virtual recruitment platform that pairs support staff with business leaders around the world. We take the best talent from the Philippines and, through our rigorous screening process, match them with our network of CEOs, promising startups, and established brands such as 818 Tequila, Operam, Parrot HQ, K5 Global, etc.


We are seeking a highly organized Operations Assistant to provide high-level administrative and operational support to a fast-growing, strategic, and execution-focused business. This role will help streamline daily operations, manage priorities, and ensure smooth communication with internal and external stakeholders.

The ideal candidate is proactive, detail-oriented, and comfortable managing multiple responsibilities across scheduling, communication, operations, and light finance.

 

Estimated Salary: The salary for this position has not been finalized yet. Please indicate your expected salary based on your experience in the application form, and we will consider it in our discussions.

 

Key Responsibilities:

Executive Support

<ul>
	<li>Manage and organize the executive inbox, prioritizing emails and drafting responses when appropriate</li>
	<li>Maintain and coordinate calendar scheduling, meetings, and appointments</li>
	<li>Prepare meeting agendas, track action items, and follow up on deliverables</li>
	<li>Assist with prioritization and task management for key initiatives</li>
	<li>Organize files, documents, and shared drives for easy access and collaboration</li>
</ul>

Operations &amp; Coordination

<ul>
	<li>Coordinate communication with internal teams and external partners</li>
	<li>Assist with project tracking and operational follow-ups</li>
	<li>Maintain organized documentation and operational processes</li>
	<li>Support workflow management across ongoing projects</li>
	<li>Own monthly data collection from brand contacts, including first-pass follow-ups on missing files (ongoing responsibility in collaboration with leadership)</li>
</ul>

Finance &amp; Administrative Support

<ul>
	<li>Assist with monthly invoicing and billing</li>
	<li>Maintain basic QuickBooks records</li>
	<li>Manage the commissions process end-to-end: pull monthly reporting, match invoices, issue commissions, track payments, and reconcile records</li>
	<li>Support documentation for client billing and reporting</li>
</ul>

Sales &amp; Outreach Support

<ul>
	<li>Provide telesales support, including outreach to prospects</li>
	<li>Assist with CRM updates and tracking sales activity</li>
	<li>Support lead generation and follow-up communications</li>
</ul>

Operations Assistant | Work From Home

Thumbtack is the one app you need to take care of and improve your home — from personalized guidance to AI tools and a best-in-class hiring experience. Every day in every county of the U.S., people turn to Thumbtack to complete urgent repairs, seasonal maintenance, and bigger improvements. We help homeowners know projects to do, when to do them, and who to hire from our growing community of 300,000 local service businesses. If making an impact inspires you, join us. Imagine what we’ll build together.

Thumbtack Philippines

Thumbtack helps millions of people confidently care for their homes.

Thumbtack is the one app you need to take care of and improve your home — from personalized guidance to AI tools and a best-in-class hiring experience. Every day in every county of the U.S., people turn to Thumbtack to complete urgent repairs, seasonal maintenance and bigger improvements. We help homeowners know which projects to do, when to do them and who to hire from our growing community of 300,000 local service businesses. If making an impact inspires you, join us. Imagine what we’ll build together.

About the Commercial Operations Performance Team

The Commercial Operations Performance team serves as the operational and shared services hub for our Commercial Operations teams. It is the backbone that enables the realization of our operational goals, orchestrating a seamless environment through rigorous oversight of data tools, day-to-day reporting, strategic project support, and long-term data and reporting strategy.

As a cornerstone of our operations, the Commercial Operations Performance team plays a pivotal role in enhancing efficiency and enabling us to serve our Customers and Pros optimally.

About the role

The Commercial Operations Performance team is looking for a Commercial Operations Analyst to enhance processes, standards, and methodologies across our Commercial Operations teams. This role is critical in improving consistency, efficiency, and overall value to the organization while driving operational excellence.

Operating within a highly cross-functional environment, this role requires strong analytical, project management, and operational problem-solving skills. Reporting directly to the Head of Commercial Operations Performance, you will partner closely with Sales and Service Operations teams, as well as cross-functional stakeholders, to develop and maintain performance ETLs, dashboards, compensation attainment reporting, and scalable processes. Your insights will help optimize the pro and customer funnels and drive continuous improvement across the department.

What you'll do

<ul>
	<li>Build and maintain source-of-truth performance dashboards that provide Sales, Service, and Lead Generation leaders clear visibility into funnel, productivity, and quality metrics.</li>
	<li>Partner with Commercial Operations, Analytics, and cross-functional stakeholders to define and refine core operational KPIs, automating recurring reporting wherever possible.</li>
	<li>Develop and maintain ETLs, dashboards, and compensation attainment reporting to ensure accurate, reliable performance tracking.</li>
	<li>Analyze pro and customer funnel behavior to identify process gaps, inefficiencies, and opportunities to improve conversion, quality, and overall experience.</li>
	<li>Translate analytical findings into clear, actionable recommendations that inform roadmap planning and day-to-day operational decisions.</li>
	<li>Scope, prioritize, and drive analytical and reporting projects to completion while managing multiple stakeholder requests.</li>
</ul>

Commercial Operations Analyst [Data Analyst, SQL]

The Customer Operations Specialist (Mass) is responsible for end-to-end execution of customer order management for key national accounts, including Target and Walmart.

This role ensures accurate and timely processing of purchase orders, proactive communication on order risks (cuts, delays, push-outs), and best-in-class service levels across all retail partners.

This role sits at the center of Operations, Supply Chain, and Sales, ensuring our client delivers against retailer expectations while protecting fill rate, compliance, and customer relationships.

 

Estimated Salary: The salary for this position has not been finalized yet. Please indicate your expected salary based on your experience in the application form, and we will consider it in our discussions.

 

Key Responsibilities:

Purchase Order Management

<ul>
	<li>Own the full lifecycle of retail purchase orders from receipt through fulfillment</li>
	<li>Review, validate, and enter POs into internal systems (EDI/manual)</li>
	<li>Confirm order quantities, pricing, ship windows, and routing requirements</li>
	<li>Ensure alignment with inventory availability and production schedules</li>
</ul>

Order Risk &amp; Exception Management

<ul>
	<li>Proactively identify risks to fill rate, including inventory shortages or production delays</li>
	<li>Communicate cuts, delays, and push-outs to customers in a timely and professional manner</li>
	<li>Partner with Supply Chain and Planning to mitigate risks and improve outcomes</li>
	<li>Track and manage all open order issues through resolution</li>
</ul>

Customer Communication

<ul>
	<li>Serve as primary point of contact for assigned Mass accounts (Target, Walmart)</li>
	<li>Respond to all customer inquiries within defined SLA (same-day response expected)</li>
	<li>Maintain clear, concise, and professional communication at all times</li>
	<li>Provide proactive updates on order status, delays, and issue resolution</li>
</ul>

Execution &amp; Compliance

<ul>
	<li>Ensure all orders meet retailer compliance requirements (routing, labeling, ASN accuracy)</li>
	<li>Monitor and reduce chargebacks tied to execution errors</li>
	<li>Maintain accurate records of order status, changes, and communications</li>
	<li>Support continuous improvement of customer service processes and reporting</li>
</ul>

Customer Service

Customer Operations Specialist: Mass | Work From Home

The Customer Operations Specialist (Grocery) is responsible for end-to-end execution of customer order management for key national accounts including Kehe and UNFI.

This role ensures accurate and timely processing of purchase orders, proactive communication on order risks (cuts, delays, push-outs), and best-in-class service levels across all retail partners.

This role sits at the center of Operations, Supply Chain, and Sales, ensuring our client delivers against retailer expectations while protecting fill rate, compliance, and customer relationships.

 

Estimated Salary: The salary for this position has not been finalized yet. Please indicate your expected salary based on your experience in the application form, and we will consider it in our discussions.

 

Key Responsibilities:

Purchase Order Management

<ul>
	<li>Own the full lifecycle of retail purchase orders from receipt through fulfillment</li>
	<li>Review, validate, and enter POs into internal systems (EDI/manual)</li>
	<li>Confirm order quantities, pricing, ship windows, and routing requirements</li>
	<li>Ensure alignment with inventory availability and production schedules</li>
</ul>

Order Risk &amp; Exception Management

<ul>
	<li>Proactively identify risks to fill rate, including inventory shortages or production delays</li>
	<li>Communicate cuts, delays, and push-outs to customers in a timely and professional manner</li>
	<li>Partner with Supply Chain and Planning to mitigate risks and improve outcomes</li>
	<li>Track and manage all open order issues through resolution</li>
</ul>

Customer Communication

<ul>
	<li>Serve as primary point of contact for assigned Mass accounts (Target, Walmart)</li>
	<li>Respond to all customer inquiries within defined SLA (same-day response expected)</li>
	<li>Maintain clear, concise, and professional communication at all times</li>
	<li>Provide proactive updates on order status, delays, and issue resolution</li>
</ul>

Execution &amp; Compliance

<ul>
	<li>Ensure all orders meet retailer compliance requirements (routing, labeling, ASN accuracy)</li>
	<li>Monitor and reduce chargebacks tied to execution errors</li>
	<li>Maintain accurate records of order status, changes, and communications</li>
	<li>Support continuous improvement of customer service processes and reporting</li>
</ul>

Customer Operations Specialist: Grocery | Work From Home

Cast (Buri Technologies) is an e-learning startup that focuses on helping companies transition into e-learning using our content creation service and proprietary learning management system.

Content Creation - Our company assists learning organizations in the creation and design of e-learning content. Once the organization turns over the technical material, we handle both instructional design and the actual production of the e-learning content. We work with the technical expert to create a high quality online course.

Cast LMS - We provide a personalized learning management system that helps companies make easy to use asynchronous e-learning delivery possible on iOS, Android, and Web

Learn more about Cast here: https://castlms.com/


Cast LMS (Buri Technologies Inc.)

Cast LMS (Buri Technologies, Inc.) is an e-learning development startup that focuses on helping companies transition into e-learning using our content creation service and proprietary learning management system.

Our team is one of the few development houses in the country that have won educational technology awards abroad. We are looking for individuals who seek challenges and aspire to change the Philippine e-learning landscape by helping organizations build their training materials for the future and build software products that can help educators all over the country. We seek a highly organized and detail-oriented Operations Assistant to join our team. In this role, you will provide crucial support to both our operations and programming team, ensuring efficient daily operations.

We are a completely remote company but we have an office in Quezon City.

 

Responsibilities:

<ul>
	<li>Conducts training for customers/clients/internal team in using the product, Cast LMS</li>
	<li>Assists in fulfilling the client's requirements</li>
	<li>Creates support articles and documentation to improve the client's experience</li>
	<li>Assists in testing new features and e-learning courses</li>
	<li>Provides insights for further improvement of product and services based on client experience</li>
	<li>Contributes to a positive and productive team environment.</li>
	<li>Performs other duties as assigned by the supervisor.</li>
</ul>

Learning Management System LMS

Articulate (E-Learning Software)

Email Support

Chat Support

Writing

Technical Support

Communication Skills

Operations and Customer Support Assistant | Work from Home

The Customer Operations Specialist (Specialty &amp; Alternative Channels) is responsible for end-to-end execution of customer order management for specialty, convenience, and foodservice accounts (e.g., Coremark, Nassau, Starbucks, and other convenience channels).

This role ensures accurate and timely processing of purchase orders, proactive communication on order risks (cuts, delays, push-outs), and best-in-class service levels across all retail partners.

This role sits at the center of Operations, Supply Chain, and Sales, ensuring our client delivers against retailer expectations while protecting fill rate, compliance, and customer relationships.

 

Estimated Salary: The salary for this position has not been finalized yet. Please indicate your expected salary based on your experience in the application form, and we will consider it in our discussions.

 

Key Responsibilities:

Purchase Order Management

<ul>
	<li>Own the full lifecycle of retail purchase orders from receipt through fulfillment</li>
	<li>Review, validate, and enter POs into internal systems (EDI/manual)</li>
	<li>Confirm order quantities, pricing, ship windows, and routing requirements</li>
	<li>Ensure alignment with inventory availability and production schedules</li>
</ul>

Order Risk &amp; Exception Management

<ul>
	<li>Proactively identify risks to fill rate, including inventory shortages or production delays</li>
	<li>Communicate cuts, delays, and push-outs to customers in a timely and professional manner</li>
	<li>Partner with Supply Chain and Planning to mitigate risks and improve outcomes</li>
	<li>Track and manage all open order issues through resolution</li>
</ul>

Customer Communication

<ul>
	<li>Serve as primary point of contact for assigned Mass accounts (Target, Walmart)</li>
	<li>Respond to all customer inquiries within defined SLA (same-day response expected)</li>
	<li>Maintain clear, concise, and professional communication at all times</li>
	<li>Provide proactive updates on order status, delays, and issue resolution</li>
</ul>

Execution &amp; Compliance

<ul>
	<li>Ensure all orders meet retailer compliance requirements (routing, labeling, ASN accuracy)</li>
	<li>Monitor and reduce chargebacks tied to execution errors</li>
	<li>Maintain accurate records of order status, changes, and communications</li>
	<li>Support continuous improvement of customer service processes and reporting</li>
</ul>

Customer Operations Specialist: Specialty & Alternative Channels | Work From Home

About Us 
Company Confidential is a fast-growing, dynamic firm providing top-tier managed business services to clients worldwide. We’re passionate about building scalable systems, delivering exceptional service, and growing together as a team.

 

Position Overview 
We are seeking a Digital Marketing Operations Specialist (HubSpot Expert) with 5+ years of experience to build marketing systems, execute high-impact campaigns, and support scalable marketing operations for both internal teams and clients.

You will serve as a go-to expert for HubSpot and marketing operations, driving automation, analytics, content development workflows, and cross-functional process optimization with both strategic and hands-on contributions.

The ideal candidate is a proactive selfstarter with a collaborative mindset and a strong desire to contribute to a positive, highperformance culture.

 

Position Overview

<ul>
	<li>Own the configuration, optimization, and governance of HubSpot (workflows, automation, lists/segments, forms, CRM settings, tracking, dashboards, reporting).</li>
	<li>Maintain and improve the MarTech stack; ensure system reliability, data cleanliness, documentation, and scalability.</li>
	<li>Build, launch, and optimize multi-channel digital campaigns across social, search, and email.</li>
	<li>Develop cost-efficient, high-ROI marketing engines for internal teams and external clients.</li>
	<li>Create playbooks, QA processes, SLAs, and workflow standards to improve operational efficiency.</li>
	<li>Gather, analyze, and report on KPIs (UTMs, attribution, funnel metrics, conversion rates).</li>
	<li>Present insights and optimization recommendations to leadership and client stakeholders.</li>
	<li>Coordinate briefs, assets, calendars, and deliverables with cross-functional teams.</li>
	<li>Mentor junior contributors and support a collaborative, high-performance culture with a path toward supervisory/player-coach responsibilities.</li>
</ul>

 

How to Apply 
Submit your resume, a brief cover letter, and any relevant certifications or work samples.

Digital Marketing

Remote Digital Marketing Operations Specialist II and HubSpot Expert

Help shape the team that drives our growth. As a Senior Human Resources Associate, you’ll play a key role in hiring, supporting, and engaging our people, from leading day-to-day recruitment to contributing to employee experience and HR initiatives. You’ll work closely with the Head of HR to keep operations running smoothly, improve processes, and ensure our team stays aligned, supported, and high-performing. If you’re organized, people-oriented, and excited to build both systems and culture, this role puts you at the center of it all!

<ul>
	<li>Support the Head of HR in formulating and implementing strategic HR initiatives aligned with company goals</li>
	<li>Assist in monitoring and supporting the achievement of team KPIs to help maintain high performance standards</li>
	<li>Contribute to data-driven HR activities, including recruitment, employee relations, benefits administration, and compliance tracking</li>
	<li>Take the lead on day-to-day recruitment efforts—job posting, sourcing, screening, interviewing, and coordinating final selection with relevant teams</li>
	<li>Build and maintain a strong candidate pipeline to meet evolving hiring needs</li>
	<li>Stay updated on recruitment trends and recommend improvements to enhance hiring efficiency and candidate experience</li>
	<li>Support employee relations by addressing concerns and grievances professionally and confidentially</li>
	<li>Help promote a positive workplace culture by organizing and coordinating employee engagement initiatives, such as team-building events and coworking days</li>
	<li>Assist in the communication and enforcement of HR policies and protocols, ensuring alignment with labor laws and internal standards</li>
	<li>Monitor attendance records and timekeeping systems, flagging inconsistencies and supporting resolution</li>
	<li>Provide administrative support for compensation, benefits, and performance evaluation processes</li>
	<li>Help develop programs that support employee engagement, growth, and retention, while tracking progress and impact</li>
	<li>Conduct new hire orientations and assist with onboarding to ensure a smooth and welcoming integration into the team</li>
	<li>Maintain confidentiality and organization of HR-related documents, records, and employee files</li>
</ul>

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