Zeno Business Solutions is a talent management partner specializing in Employer of Record (EOR) services for US-based clients. We handle HR, payroll, training, and tech challenges, enabling our clients to focus on their core operations. As an Assigned Employee (AE) with Zeno, you'll gain invaluable experience working on diverse projects in a global landscape, directly managing day-to-day operations for clients. We are committed to professional excellence, unwavering reliability, a client-first focus, integrity, and empowering both our clients and employees. We offer competitive compensation, comprehensive benefits, and opportunities for professional growth and development within a supportive and professional remote work environment. 

Zeno Business Solutions Corp

<h2>Job Summary</h2>

We are seeking an experienced Tax Preparer with signing authority to join our growing team. The ideal candidate is detail-oriented, solution-focused, highly knowledgeable in U.S. tax laws, and an excellent communicator with the ability to simplify complex tax concepts for clients. Strong English communication skills and an accent that closely aligns with a standard American accent are important for ensuring seamless client interactions.

<h3>Key Responsibilities</h3>

<ul>
	<li>Prepare and review individual, partnership, corporate, and other tax returns with accuracy and compliance.</li>
	<li>Sign off on completed returns in accordance with IRS regulations.</li>
	<li>Communicate effectively with clients to gather information, explain tax matters, and answer questions in a professional and client-friendly manner.</li>
	<li>Conduct tax research and stay current on federal, state, and local tax law changes.</li>
	<li>Collaborate with internal team members to ensure high-quality client service.</li>
	<li>Identify opportunities for tax planning and advisory support.</li>
</ul>

US Tax Preparer

LeapFroggr Inc. is a technology company that operates SeriousMD & NowServing. Together, SeriousMD & NowServing is a healthcare platform, whose sole mission is to "improve healthcare through technology."

Our company culture revolves around excellence, family and community, cooperation and sharing.

LeapFroggr Inc.

You will play a pivotal role in our journey to transform healthcare in the Philippines. Your primary mission will be to ensure unparalleled customer satisfaction and service excellence. This is not just about managing products; it's about leading innovation in a sector that impacts everyone's lives. You will work closely with cross-functional teams to envision, develop, and execute strategies that push the boundaries of what's possible in healthcare technology. 

 

Product Vision and Strategy

<ul>
	<li>Contribute to and help articulate a compelling product vision and strategy that aligns seamlessly with the company's overarching goals.</li>
	<li>Identify market opportunities and consumer needs to guide product development.</li>
	<li>Assist in driving the product roadmap, ensuring it aligns with business objectives and market demands.</li>
</ul>

Cross-Functional Collaboration

<ul>
	<li>Work closely with cross-functional teams, including engineering, design, marketing, and sales, to ensure smooth product development and launch.</li>
	<li>Facilitate effective communication and collaboration among team members to achieve product goals.</li>
</ul>

Product Development and Lifecycle Management

<ul>
	<li>Oversee aspects of the product lifecycle from ideation to launch and post-launch optimization.</li>
	<li>Implement best practices for product development, including agile methodologies, user-centered design, and data-driven decision-making.</li>
	<li>Ensure the timely delivery of high-quality products that meet user expectations and business objectives.</li>
</ul>

User Experience and Design

<ul>
	<li>Champion the user experience, ensuring our products are intuitive, engaging, and delightful to use.</li>
	<li>Collaborate with design and UX teams to create user-centered designs that solve real problems and drive engagement.</li>
</ul>

Data-Driven Decision Making

<ul>
	<li>Utilize analytics and user feedback to inform product decisions and prioritize features.</li>
	<li>Establish and track key performance indicators (KPIs) to measure product success and identify areas for improvement.</li>
</ul>

Market and Competitive Analysis

<ul>
	<li>Conduct thorough market and competitive analysis to stay ahead of industry trends and competitor offerings.</li>
	<li>Identify and act on opportunities to differentiate our products and capture market share.</li>
</ul>

Stakeholder Communication

<ul>
	<li>Effectively communicate product vision, strategy, and progress to internal and external stakeholders.</li>
	<li>Serve as a point of contact for product-related inquiries from senior leadership, investors, and key partners.</li>
</ul>

Associate Product Manager

Overview:

Expanding healthcare blog is seeking a driven, well-written, personable SEO Outreach Specialist to drive SEO results. The ideal candidate is passionate about digital marketing, has 2+ years of experience, is a strong writer and communicator, and is eager to learn about SEO and content marketing. 

Responsibilities:

<ol>
	<li>Create, and execute outreach via email, LinkedIN, and Facebook to generate link building and guest post opportunities</li>
	<li>Work with writing team, create outlines, edit drafts and build relationships with website publishers to get articles approved and published</li>
	<li>Format online content and posts to maximize SEO traffic</li>
	<li>Update and record link activity and interact with clients</li>
</ol>

SEO Outreach Specialist

We are fast growing US based healthcare BPO supporting medical groups, dental groups, diagnostic laboratories, urgent care centers and other ancillary health care providers. Join us now and become one of our leaders as we continue to grow.

Vision:
To improve healthcare delivery by placing the needs of both providers and patients at the forefront and delivering exceptional customer service

Mission:
To provide world class customer service, that drives efficiency and progress within the healthcare system, by working together in a culture of continuous improvement and innovation

Values:
Transparency
Honesty
Accountability
Trust
Responsibility
Efficiency
Adaptability
Innovation
Respect

Vector Outsourcing Solutions Phils., Inc.

<ul>
	<li>Organize workflow and ensure that team members understand their duties or delegated tasks.</li>
	<li>Monitor employee productivity and provide constructive feedback and coaching.</li>
	<li>Receive complaints and resolve problems from clients.</li>
	<li>Ensure adherence to legal company policies and coordinate with HR if proper disciplinary actions are needed.</li>
	<li>Organizes and oversees the schedules and work of the team/s.</li>
	<li>Conducts performance evaluations that are timely and constructive, monitor trackers and quota reports.</li>
	<li>Assure timely submission of claims.</li>
	<li>Formulate and execute strategies to mitigate claim denials.</li>
	<li>Learn and implement specialty, state, carrier specific billing requirements. 
	 </li>
</ul>

Medical Billing Supervisor | Pooling

Kalibrr Remote is Kalibrr Technology Ventures Inc tech-based service that provides Small and Medium Enterprise businesses based outside the Philippines with access to the best offshore Filipino talent at the quickest possible time.

Backed by almost 10 years of matching the right talents with the right companies, Kalibrr provides both jobseeker and recruiter with the security, tools and expertise to be successful through a Remote work engagement.   

As a country, we have solidified our image as the “BPO capital of the world,” Now, Kalibrr Remote will make the Philippines the “Remote Workforce Capital of the World.”

Kalibrr Remote

DrChrono is an all-in-one electronic health records (EHR) and practice management (PM) solution enabling the medical practice of the future. 

DrChrono

<ul>
	<li>Configure forms based on input and feedback from end-users or other Implementation Team members.</li>
	<li>Collaborate with the Implementation Team to understand client requirements and needs.</li>
	<li>Consistently meet deadlines while managing multiple ongoing tasks and shifting priorities.</li>
	<li>Assist the Customer Success team with Professional Service requests by configuring new forms or modifying existing ones.</li>
	<li>Accurately track time spent on tasks.</li>
	<li>Maintain high standards for quality in all deliverables.</li>
	<li>Comply with HIPAA requirements for handling patient data.</li>
</ul>

Implementation Specialist

Scribo Learning (formerly known as Literatu) is an edtech innovator developing and commercialising AI-powered education tools. Our flagship product Scribo Writing is an AI-powered feedback and grading platform aligned to teaching standards and levels across the world. Other AI-powered products loved by educators, learners and parents include: Scribo Micro, Scribo Vision, and Scribo Data. We are proud to have partnered with institutions across the world including the likes of British Council, United World College, Marshall Cavendish Education, and MOE Singapore.

Scribo Holdings Pte. Ltd.

About Scribo Learning:

We are an edtech innovator developing and commercialising AI-powered education tools. Our flagship product Scribo is an AI-powered feedback and grading tool for essays, which is accurate and aligned to local and international pedagogies. Scribo has demonstrated measurable success, with case studies showing improved writing proficiency among learners and significant time savings for teachers. We are proud to have partnered with institutions across the world including the likes of British Council, United World College, Marshall Cavendish Education, and MOE Singapore.

 

About the role:

Scribo is looking for a dedicated and experienced Customer Success Executive/Associate. This role is ideal for ex-educators who have a passion for implementing edtech tools in schools and institutions. You will be the cornerstone of our customer relationships, ensuring a smooth and highly effective onboarding experience. The position requires a proactive approach to customer success, fostering deep relationships to support retention and growth.

This role collaborates closely with our New Zealand customers and therefore follows New Zealand business hours (NZT). Candidates should be comfortable working during these hours.

 

Key responsibilities:

1. Onboarding &amp; training

<ul>
	<li>Guide schools and teachers through implementation and onboarding workflows</li>
	<li>Deliver product training sessions (live and recorded) tailored to varying levels of tech proficiency</li>
	<li>Help educators align Scribo with curriculum goals and classroom practice</li>
	<li>Respond to live chat support systems to help customers in need</li>
	<li>Manage support tickets and work with partners and the technical team to resolve any issues as soon as possible</li>
	<li>Support our distribution partners with onboarding and training of new and existing features</li>
</ul>

2. Customer relationship management

<ul>
	<li>Build and maintain trusted relationships with school leaders, teachers, and administrators</li>
	<li>Serve as the voice of the customer, surfacing feedback to product and support teams</li>
	<li>Conduct regular check-ins and strategy calls to support retention and expansion</li>
</ul>

3. Product adoption &amp; usage

<ul>
	<li>Monitor engagement metrics and usage data to identify at-risk accounts or opportunities for deeper usage</li>
	<li>Proactively suggest features, updates, and workflows that align with user goals</li>
	<li>Support school success with writing analytics, classroom impact stories, and usage insights</li>
</ul>

4. Scaling success

<ul>
	<li>Create self-help resources (guides, videos, templates) to empower teachers</li>
	<li>Support professional development programs and webinars for educators</li>
	<li>Partner with marketing to share success stories and testimonials</li>
	<li>Manage our Scribo Connect Community platform with constant updates to topical use cases</li>
</ul>

<ul>
</ul>

 

Why join Scribo?

<ul>
	<li>Be part of a mission-driven team helping students and teachers around the world</li>
	<li>Work with cutting-edge AI built for teachers, with teachers</li>
	<li>Flexible work arrangements and collaborative culture</li>
	<li>Opportunities for professional growth within a fast-paced edtech company</li>
	<li>See real classroom impact from your efforts</li>
</ul>

Customer Success Officer

Secure your future with My Mountain Mover! 🚀 Be part of a company that puts YOU first—where work-life balance, fulfillment, and growth thrive. 💙🧡 500+ client 5⭐ reviews, 1.5k+ Movers strong. Apply now: careers.mymountainmover.com

My Mountain Mover Inc.

Content &amp; Curriculum Support (30%)

Support development of micro-modules covering payer updates, claim denials, secondary insurance workflows, and code-specific pitfalls

Recommend updates based on industry trends, learner performance, and clinic needs

Evaluation &amp; Performance Assessment (20%)

Conduct Skills Evaluation Interviews (SEIs) to assess accuracy, billing judgment, and system familiarity

Track learner progress via Salesforce, TalentLMS, and billing-specific checklists

Lead recovery training sessions for cancelled VAs re-entering the system, based on gaps in skills or billing quality

Deliver structured feedback and escalate retraining needs as required

Instruction &amp; Training Delivery (20%)

Teach core medical billing workflows including insurance eligibility verification, CPT/ICD code usage, claim submission, EOB/ERA review, and denial management.

Lead live and recorded training sessions focused on payer logic, billing sequencing, documentation (e.g., medical necessity), and audit-readiness.

Facilitate mock billing scenarios (case studies) to strengthen learner understanding of payer rules, code matching (CPT/ICD), and effective submission strategies

Learner Support &amp; Technical Guidance (15%)

Respond to learner questions on CPT codes, billing sequences, payer protocols, and documentation

Offer practical advice on tone and accuracy in billing notes and patient-facing communication

Identify common misunderstandings and coordinate content updates with the SME Lead

Compliance &amp; Documentation (15%)

Reinforce HIPAA compliance and billing documentation standards across all content and training simulations

Teach accurate claim documentation, patient ledger handling, and coordination between billing and front office notes

Medical Billing Training Coordinator

Hire Manila is a recruitment agency with 25 years of combined experience helping businesses find, hire, and onboard the right people fast. We specialize in matching opportunities with quality talent across accounting, design, human resources, information technology, and software engineering. 

Beyond traditional recruitment, we're also experts in remote work solutions and offshore team building. Whether you need end-to-end recruitment services, help assembling a fully remote team, or an Employer of Record (EOR), we've got you covered. At Hire Manila, we believe the right hire can transform a company—and we're committed to finding talent that fits not just your job requirements but your company culture too.

Hire Manila is part of Venture Studio 12 (VS12). Learn more about VS12 and its global companies and brands at vs12.com.


Hire Manila

The digital marketing landscape is evolving at lightning speed, requiring adaptability and a forward-thinking approach. At VS12, we're all about collaboration, creativity, and achieving goals that make a noticeable difference. We're a team of passionate people who love what we do. Here, you'll get to learn from the best, grow your skills, and make a real impact. We've been delivering amazing customer experiences for 26 years, and we're always looking for like-minded professionals who want to hone their expertise. 
 
We’re currently seeking a highly motivated and results-oriented Senior Designer who thrives on the creative design process in the world of brand marketing.

 

Our biggest division, Agent Image, is a premier, privately held Web Design and Internet Marketing solutions company focusing on products and services for real estate professionals throughout the world. They are at the forefront of real estate digital marketing and are propelling towards a future that would take branding to the next level. 

What you’ll do:

 

As a Senior Designer for the Agent Image Brand Marketing Team, you are expected to:

Focus on projects including but not limited to brand assets, company websites, landing pages, print advertising, sales presentations, event collateral, email marketing campaigns, and social media creatives — ensuring that all designs produced are of top quality and meet Agent Image Design Standards.

Work independently and collaboratively with the Brand Marketing team for creative and innovative ideas that will promote our brands and the overall reception and experience of our clients.

Excellent proficiency in Adobe Creative Suite/Cloud software and know a great deal of the tools that the software provides, to create, edit, and compose your design concepts/comps.

Have good background knowledge of digital marketing, website structure, and visual hierarchy, keeping in mind how your designs can be translated into full, working, viewable media

Know a great deal of photo editing and manipulation techniques in Figma, Adobe Photoshop, and Lightroom

Expertise in branding, logo creation, design systems, and development of themes/templates

Be able to articulate concepts and projects internally through brainstorming, alignment and presentation meetings

Keep abreast of the latest trends, tips, and tricks in design, marketing and AI-assisted technology

Be collaborative with your co-designers and to share resources that may benefit the team as a whole

Perform QA duties when necessary

Senior Designer

Aux is a B2B virtual recruitment platform that pairs support staff with business leaders around the world. We take the best talent from the Philippines and, through our rigorous screening process, match them with our network of CEOs, promising startups, and established brands such as 818 Tequila, Operam, Parrot HQ, K5 Global, etc.


We are seeking a highly organized and proactive Executive Assistant to provide seamless, high-level support to a senior executive during a planned leave period. This role will ensure continuity, efficiency, and organization across daily operations, allowing the executive to focus on key priorities.

The ideal candidate thrives in a fast-paced environment, is highly detail-oriented, and is comfortable managing both professional and occasional personal tasks with discretion and professionalism.

 

Estimated Salary: The salary for this position has not been finalized yet. Please indicate your expected salary based on your experience in the application form, and we will consider it in our discussions.

 

Key Responsibilities:

Calendar &amp; Schedule Management

<ul>
	<li>Manage and protect the executive’s calendar, prioritizing key commitments</li>
	<li>Coordinate business and personal appointments to create flow and reduce conflicts</li>
	<li>Send reminders and background context ahead of introductory meetings</li>
	<li>Proactively manage scheduling changes and adjust priorities as needed</li>
	<li>Provide building access instructions when guests are visiting the office</li>
	<li>Book and coordinate reservations for breakfast, lunch, or dinner meetings, including calendar invitations with location and parking details</li>
</ul>

Travel Management

<ul>
	<li>Book flights, hotels, and ground transportation for business and occasional personal travel</li>
	<li>Create organized and easy-to-follow travel itineraries, as well as inputting details into Outlook Calendar</li>
	<li>Anticipate potential travel disruptions and proactively manage changes</li>
</ul>

Operations &amp; Administrative Support

<ul>
	<li>Track and organize documents, reports, and internal information in OneDrive, Excel, and Notion</li>
	<li>Maintain light accounting support including expense tracking, receipt management, and simple reconciliations</li>
	<li>Assist with additional administrative or operational tasks as needed</li>
</ul>

Executive Assistant | Work From Home

The digital marketing landscape is evolving at lightning speed, requiring adaptability and a forward-thinking approach. We're all about collaboration, creativity, and achieving goals that make a noticeable difference. We're a team of passionate people who love what we do. Here, you'll get to learn from the best, grow your skills, and make a real impact. We've been delivering amazing customer experiences for 26 years, and we're always looking for like-minded professionals who want to hone their expertise. 
 
We’re currently seeking a highly motivated and results-oriented Creative Director who thrives on the creative design process in the world of brand marketing.

Responsibilities:

Provides art direction for various design and marketing projects needed for the company’s brands, spanning from web content, email, social media, print marketing, event marketing and more. 

Responsible for translating the overall company business objectives into a usable, visual solutions. Design leading digital experiences, create compelling concepts and see that vision through to reality.

Creation of brand guidelines and upholding visual standards consistent to the brand’s overall objectives. Responsible for articulating and defending conceptual and directional choices, as needed.

Clearly communicates project objectives to designers, copywriters and developers in order to produce deliverables that meet marketing goals

Keeps a streamlined design process from initial design conceptualization, revisions and handoffs between departments. 

Works directly with stakeholders (Vice President for Marketing and Chief Operations Officer) in defining brand identity and brand voice, and presenting marketing deliverables with consistent quality across all channels and platforms.

Assist the Creative Director to manage the overall scope, resources and priorities for multiple and simultaneous internal branding projects.

Coordinates with managers an stakeholders for design presentations or strategy meetings via email, chat and online meetings (in-person meetings only on an as needed basis).

 

Special Requirements:

A love of cutting edge design, marketing strategies and digital trends. Innovative mindset and a passion for effective brand communication and all things digital marketing. Keeps up with constantly changing trends and technicalities of new media (video marketing, social media trends, Artificial Intelligence-assisted processes, etc.)

Is up-to-date and very familiar with all of the brand’s products and services, and is able to provide design support and consultation for sales and marketing teams.

Strong understanding of digital marketing principles, including Search Engine Optimization, content marketing, video marketing, online reputation building, etc. Understands the principles of information architecture, the flow of information and how effective the user finds it. 

Excels at managing timelines as well as handling multiple projects at a time. Commits to project completion and effective collaboration. 

Must be able to work independently and with initiative

Creative, energetic, out-of-the-box thinker with extreme attention to detail

Creative Director

The Website Project Manager is primarily responsible for ensuring that clients who have purchased Agent Image X, Agent Pro, Property Pro, Semi-Custom, and Access websites receive best-in-class websites and customer service.

They also:

<ul>
	<li>Assist our clients through the website production process until their website is launched.</li>
	<li>Act as the bridge between our clients and the development team.</li>
	<li>Ensure the project remains within scope.</li>
	<li>Report the progress of projects to clients on a regular basis.</li>
	<li>Try to keep the project timeline within the approved schedule.</li>
	<li>Proactively make suggestions to clients on how to improve their online presence through industry best practices.</li>
</ul>

Responsibilities include:

<ul>
	<li>Manage the website projects in production.</li>
	<li>Must maintain excellent customer relationship.</li>
	<li>Assist in tracking web project issues and drive their resolution.</li>
	<li>Create project status reports and deliver status updates to clients and manager.</li>
	<li>Determine what our clients’ goals are and provide expert advice on how clients can achieve these goals.</li>
	<li>Is responsible in ensuring that our clients are provided the services that they need in order to achieve their business goals.</li>
	<li>Provide support on internal and client projects.</li>
	<li>Coordinate with our Los Angeles office by phone &amp; email.</li>
	<li>Anticipate errors in the projects prior to clients calling customer support or sales.</li>
	<li>Successful launch of projects with little to no tweaks from Quality Assurance.</li>
	<li>Be Proactive in reviewing the websites for possible issues and revisions.</li>
	<li>Establish smooth communication between clients and our development team, enabling different departments to work effectively and meet/surpass clients' expectations.</li>
	<li>Should not have more than 1 Valid escalation or escalation that lead to cancellation for the last trimester.</li>
	<li>Is able to zero out non-contacts every end of the week.</li>
	<li>Undergo and pass Advanced IDX training.</li>
</ul>

Website Project Manager | Client Facing | Remote

As a Full Stack Developer (Contractor), you'll take ownership of projects from conception to completion. You’ll collaborate with cross-functional teams to build robust, scalable solutions, playing a key role in online marketing initiatives like landing page design, SEO, email marketing, and analytics. Your expertise will help shape the future of our digital products, making an impact for clients, end-users, and our internal teams.

<ul>
	<li>Responsibilities:

	<ul>
		<li>Build and maintain custom websites and applications using React and Node.js</li>
		<li>Attend and actively participate in all team meetings—facilitating when needed</li>
		<li>Create dynamic, responsive user interfaces that adapt to business needs</li>
		<li>Work closely with the team to develop, test, and optimize solutions</li>
		<li>Collaborate across teams to enhance online marketing efforts, from SEO to analytics</li>
		<li>Must be willing to work remotely</li>
	</ul>
	</li>
</ul>

Full Stack Developer

The Customer Operations Specialist (Grocery) is responsible for end-to-end execution of customer order management for key national accounts including Kehe and UNFI.

This role ensures accurate and timely processing of purchase orders, proactive communication on order risks (cuts, delays, push-outs), and best-in-class service levels across all retail partners.

This role sits at the center of Operations, Supply Chain, and Sales, ensuring our client delivers against retailer expectations while protecting fill rate, compliance, and customer relationships.

 

Estimated Salary: The salary for this position has not been finalized yet. Please indicate your expected salary based on your experience in the application form, and we will consider it in our discussions.

 

Key Responsibilities:

Purchase Order Management

<ul>
	<li>Own the full lifecycle of retail purchase orders from receipt through fulfillment</li>
	<li>Review, validate, and enter POs into internal systems (EDI/manual)</li>
	<li>Confirm order quantities, pricing, ship windows, and routing requirements</li>
	<li>Ensure alignment with inventory availability and production schedules</li>
</ul>

Order Risk &amp; Exception Management

<ul>
	<li>Proactively identify risks to fill rate, including inventory shortages or production delays</li>
	<li>Communicate cuts, delays, and push-outs to customers in a timely and professional manner</li>
	<li>Partner with Supply Chain and Planning to mitigate risks and improve outcomes</li>
	<li>Track and manage all open order issues through resolution</li>
</ul>

Customer Communication

<ul>
	<li>Serve as primary point of contact for assigned Mass accounts (Target, Walmart)</li>
	<li>Respond to all customer inquiries within defined SLA (same-day response expected)</li>
	<li>Maintain clear, concise, and professional communication at all times</li>
	<li>Provide proactive updates on order status, delays, and issue resolution</li>
</ul>

Execution &amp; Compliance

<ul>
	<li>Ensure all orders meet retailer compliance requirements (routing, labeling, ASN accuracy)</li>
	<li>Monitor and reduce chargebacks tied to execution errors</li>
	<li>Maintain accurate records of order status, changes, and communications</li>
	<li>Support continuous improvement of customer service processes and reporting</li>
</ul>

Customer Operations Specialist: Grocery | Work From Home

Company is a fast-growing, dynamic firm providing top-tier financial and operational support to clients across the globe. We specialize in delivering scalable solutions to both our internal teams and external clients, with a strong focus on innovation and integrity.

We are seeking a skilled Bookkeeper – AppFolio, Yardi Voyager Specialist with 2-3 years of relevant experience to join our remote team. The ideal candidate will have hands-on experience with AppFolio and Yardi Voyager, and a working knowledge of additional platforms such as QuickBooks and Harvest.

What We Offer

<ul>
	<li>Competitive monthly compensation: Php35,000-38,000/month</li>
	<li>Performance-based incentives and bonuses</li>
	<li>Flexible remote work environment</li>
	<li>Exposure to a variety of industries and international clients</li>
	<li>Supportive and collaborative team culture</li>
	<li>Long-term career development opportunities</li>
</ul>

How to Apply

Please submit your resume, a brief cover letter, and any relevant certifications or references. We look forward to learning how you can contribute to our growing team!

Bookkeeper for AppFolio and Yardi Voyager Specialist

The Digital Strategist is primarily responsible for ensuring that clients who have purchased Agent Image X, Agent Pro, Property Pro, Semi-Custom, and Access websites receive best-in-class websites and customer service.

They also:

<ul>
	<li>Assist our clients through the website production process until their website is launched.</li>
	<li>Act as the bridge between our clients and the development team.</li>
	<li>Ensure the project remains within scope.</li>
	<li>Report the progress of projects to clients on a regular basis.</li>
	<li>Try to keep the project timeline within the approved schedule.</li>
	<li>Proactively make suggestions to clients on how to improve their online presence through industry best practices.</li>
</ul>

Responsibilities include:

<ul>
	<li>Manage the website projects in production.</li>
	<li>Must maintain excellent customer relationship.</li>
	<li>Assist in tracking web project issues and drive their resolution.</li>
	<li>Create project status reports and deliver status updates to clients and manager.</li>
	<li>Determine what our clients’ goals are and provide expert advice on how clients can achieve these goals.</li>
	<li>Is responsible in ensuring that our clients are provided the services that they need in order to achieve their business goals.</li>
	<li>Provide support on internal and client projects.</li>
	<li>Coordinate with our Los Angeles office by phone &amp; email.</li>
	<li>Anticipate errors in the projects prior to clients calling customer support or sales.</li>
	<li>Successful launch of projects with little to no tweaks from Quality Assurance.</li>
	<li>Be Proactive in reviewing the websites for possible issues and revisions.</li>
	<li>Establish smooth communication between clients and our development team, enabling different departments to work effectively and meet/surpass clients' expectations.</li>
	<li>Should not have more than 1 Valid escalation or escalation that lead to cancellation for the last trimester.</li>
	<li>Is able to zero out non-contacts every end of the week.</li>
	<li>Undergo and pass Advanced IDX training.</li>
</ul>

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