Started in 2013, we are the first agency in the Philippines to provide sales and marketing outsourcing solutions through a fully-staffed, ready to dock sales and marketing organization. In less than 5 years, we have serviced some of the biggest brands in the country, such as adidas Philippines, Globe Telecom, Datu Puti, San Remo Pasta, Bridgestone, Meralco, and many more!

Check out more at:
https://www.youtube.com/watch?v=TzmRH_T4Tvs&t=7s

Blue Spark Solutions, Inc.

Do

•Translate business requirements to usable Excel dashboards and visualizations

•Design and execute efficient ETL process and data model that will allow for easy integration of builds like additional calculations and visualization

•Design charts and tools that will enable richer insight

•Create topline analysis on assigned workstreams

Display

•Intellectual horsepower

•Structured &amp; logical thinking (simplifying the complex)

•Strong project management skills

•Creative thinking

•Effective communication

•Proactiveness

•Good storytelling

Deliver

•On-time delivery of dashboards, reports, analysis

•100% accuracy on key category context reports / outputs

Be a model of our three core values: Excellence, Integrity, and Malasakit

Data Analyst

About Ylopo

Ylopo, LLC is a rapidly growing marketing and technology company providing internet marketing services and proprietary lead generation and engagement software to successful real estate agents across the country. We are seeking an outgoing, tech savvy individual to join our growing team.

Why work for Ylopo?

At Ylopo we offer team members:

A full time, permanent work from home set up

A commitment to personal development
guidance and support at a high level through interfacing with our Executive Team to prioritize goals as a company,

Excellent leadership and mentoring for our entry-level to senior staff, and recognition of outstanding efforts,

Team building events, team lunches/ happy hours, and other company wide events

A supportive, caring environment dedicated to continuous learning and growth.
With over a decade of experience in the real estate industry Howard is now back alongside Juefeng Ge, former head of digital marketing for TigerLead and now co-founder and Chief Marketing Officer of Ylopo, to leverage the latest and most effective technological advancements in the field to help Ylopo’s clients generate more business and better promote their team, brand, and listings.

Ylopo LLC

We are seeking a Performance Analyst to join our team and provide critical support through data analysis and performance tracking. This role focuses on developing and refining KPIs, analyzing metrics, and generating actionable insights to guide decision-making. The ideal candidate is detail-oriented, proficient in SQL, and passionate about working with data to drive performance improvements.

 

Key Responsibilities:

<ul>
	<li>Write, optimize, and troubleshoot SQL queries to extract and manipulate data for performance analysis.</li>
	<li>Develop and refine KPIs and metrics to track business and operational performance.</li>
	<li>Analyze trends and provide actionable recommendations to improve outcomes.</li>
	<li>Collaborate with stakeholders to identify data needs and design performance reporting tools.</li>
	<li>Generate and maintain regular performance reports and dashboards using tools like Google Sheets or Tableau.</li>
	<li>Ensure data accuracy and consistency by identifying and resolving data integrity issues.</li>
	<li>Contribute to process improvements by identifying inefficiencies and proposing data-driven solutions.</li>
</ul>

Performance Data Analyst

Lately, everything needs analytics, and LENA is a Philippine start-up that provides just that. We provide personalized end-to-end data solutions to both leaders of industries and to SMEs that are looking for an edge -- whether that is in data collection, data storage, data analytics, AI, data science or data strategy! Our objective goes beyond delivering solutions, but to enable clients to appreciate, learn, and integrate data-driven techniques and analytics for their organizations.
As part of our goal to enable transformation through data, we are looking for future leaders who are looking to improve themselves, and are excited to shape individuals, organizations, and even societies. As a LENA employee, you will be both an analytical and creative engineer who is able to grasp user needs, work together to create impactful solutions, and communicate business outcomes.

LENA is the trade name of Twelve Baskets Analytics, Inc.

--- COMPANY VALUES ---
PASSION FOR LEARNING AND INNOVATION
We appreciate the fact that everyone knows something others do not and no one knows everything they need to know. We learn from ourselves and one another. We practice an attitude of teaching and learning to grow as a team.
We value the journey of finding new and better ways of doing things. We continuously develop works of quality and innovate better practices.

WE AS A TEAM
We promote smart ideas and good collaboration working as a team. We understand and accept the value of feedback, listening, and following. We manage and lead our work in a manner that benefits everyone. We initiate and participate in developing ourselves, our work, our customers, and our workplace.

ENGINEERING AND ENTREPRENEURSHIP
We believe that our work must create value for our customers and ourselves. We approach each day with the initiative to solve business problems smartly and to automate as much as we can.

LENA - Lately, Everything Needs Analytics

We are looking for bright and talented Data Scientists to join our dynamic team here at LENA.

As a Data Scientist, you are responsible for managing data-related development pipelines. You will design and develop data science projects, review data-related code, and research on data packages.

Specifically, you may be tasked to perform the following:

<ul>
	<li>Designing data solutions with clients;</li>
	<li>Researching and understanding packages and technologies related to data science;</li>
	<li>Developing data solutions for internal or client use; and</li>
	<li>Managing data solutions development and improvement.</li>
</ul>

 

As part of a new team, you will help lay the culture and technical foundation for the team. You will enjoy growth opportunities working alongside a team that encourages intellectual excitement and a startup working environment. You will have the opportunity to bring your skills to the next level and acquire new ones along the way.

Data Scientist

Be a part of a "not so corporate" organization that is continuing to embark on an exciting journey.

Squadzip, our SaaS platform, has been launched to our enterprise clients and has received praise for its fresh and unique approach to addressing real felt pains of sales, operations, and service organizations, as well as its simplicity in adoption and implementation. 

Squadzip is the first co-investment of Kickstart Ventures and Plug and Play Tech Center in the Philippines. In only a few years since we opened office, Squadzip has found itself as an invaluable tool for businesses in multiple industries and locations. Today, Squadzip has positioned itself to be the "Digital Extension of the Office",  where teams can stay on top of their work and be productive from anywhere.

This is a place where you will be challenged to be creative and innovative on a daily basis. The future of digitalization is bright and sunny and we are looking for the bold few to help us shape it.

Squadzip (Digital Space Explorer, Inc.)

We are looking for individuals who can evangelize the idea that productive work can be done from anywhere! Right now businesses are spending billions on larger than necessary workspaces. The pandemic has forced businesses to consider work-from-home arrangements, but businesses are struggling to see this as a sustainable and productive way to move forward.

Squadzip is the Digital Extension of the Office, a platform that serves as a central reporting hub for all types of customer interactions, face-to-face interactions, video calls, voice calls, messaging, and more. We are looking for a few, energetic, driven individuals to help us spread this movement across the world.

Squadzip's Product Management team are considered the keepers of our product. Product Management Associates play a critical role in the organization. Among these responsibilities are the following:

<ul>
	<li>Ownership of customer support and product quality testing functions.</li>
	<li>Ideating new product ideas and strategies.</li>
	<li>Researching new technologies, market trends</li>
	<li>Provide customer support to Squadzip customers and enterprises on trial.</li>
	<li>Provide support to Customer Success, Business Development and Marketing as a product expert both in the office and in the field.</li>
	<li>Gather data from customers and existing prospective customers to validate product roadmap, ideas, and assumptions.</li>
	<li>Working with development team to manage development timelines</li>
	<li>Building content to support external customers</li>
</ul>

Product Management Associate

The RISE mission is to accelerate internet in the Philippines—we do this by focusing on the overall customer experience as well as the actual internet service we provide to business clients. Transparency and openness are guiding principles of our customer experience.

Headquartered in Cebu City and with an office in Makati City, various teams across our group work to improve our services and technologies. If you apply and are successful you will be working with people who are fast acting and proactive while being encouraged to develop your proficiency and leadership.

You will be rated on your ideas and execution, which should ensure your career is as rewarding as what you put in. Benefits include full HMO after 6 months. 1 dependent after 1 year, 80% of a 2nd dependent after another year. Regularization review at 3 and 6 months.

Responsible Internet Sustainability Effort Inc. | RISE

<ul>
	<li>Observe, analyze, and design IT solutions to information needs in our business</li>
	<li>Design information and data models, and develop implementation plans which includes configuration, integration, security, and maintenance</li>
	<li>Manage design, development, and testing of new information and data processing applications with the engineering staff</li>
	<li>Coordinate with systems engineer to develop security policies on the use of of information, data, and applications</li>
	<li>Manage roll-out of applications and data implementations</li>
	<li>Manage application and data maintenance, upgrades, and enhancement programs</li>
	<li>Investigate, diagnose, and resolve issues on our applications as reported by staff in the company</li>
	<li>Develop user guides and knowledge base of applications in use and of data implementations</li>
	<li>Develop and perform training activities on the use of applications and data implementations</li>
	<li>Participate and contribute in the design and management of the entire IT system</li>
</ul>

Systems Analyst

At BCI Central, a proud member of Hubexo, we help the world build better. As global leaders in delivering essential data-driven insights, our unrivalled technology solutions enable our customers to sell more, improve efficiency, and build sustainably. Our flagship product, BCI LeadManager, empowers professionals in the construction industry to find, track, and close project leads effectively.

BCI Central (Philippines), Inc.

Benefits:

<ul>
	<li>Paid training</li>
	<li>HMO coverage upon regularization</li>
	<li>Life &amp; Accident Insurance coverage upon regularization</li>
	<li>Vacation Leave, Sick Leave, Birthday Leave &amp; Anniversary Leave</li>
</ul>

The role will be ever evolving with day to day duties including:

<ul>
	<li>Drawing site boundaries for UK &amp; ROI planning data</li>
	<li>Maintaining geospatial data</li>
	<li>Maintaining and creating polygons</li>
	<li>Extracting and collating data from polygon layers</li>
	<li>Extracting data/content from multiple databases / sources</li>
	<li>Manipulating data/producing reports and dashboards to help team members make better informed decisions</li>
	<li>Collating and Analysing statistical information</li>
	<li>Defining and analysing trends to aid key strategic decisions</li>
	<li>Providing ad hoc analysis for research projects directly to clients</li>
	<li>Checking and providing feedback on your colleagues work</li>
	<li>Supporting Economists, Researchers and any other areas of the business who may require data</li>
</ul>

GIS Analyst

CODE CLAN is a leading software development team providing innovative solutions for talent development and acquisition. By leveraging advanced analytics and machine learning technology, we enhance recruitment processes, identify top talent, and boost employee engagement. With a proven track record in delivering software services and specialized consulting, CODE CLAN helps businesses build strong, diverse teams and stay ahead in competitive markets.

CODE CLAN

We are currently recruiting for a leading international company based in Australia, looking for a Technical Business Analyst to join their team. This company operates in the digital education and development sector and manages large-scale global projects. This position offers a fantastic opportunity for experienced professionals seeking new challenges and career growth.

Job Description:

In this role, you will be responsible for gathering and documenting detailed requirements from stakeholders. You will assist in translating business needs into technical specifications for development teams, and also play a key role in defining acceptance criteria and conducting User Acceptance Testing (UAT).

Key Responsibilities:

<ul>
	<li>Gather and document detailed requirements from various stakeholders.</li>
	<li>Translate business needs into technical specifications for development teams.</li>
	<li>Collaborate with technical teams to define and establish acceptance criteria.</li>
	<li>Conduct User Acceptance Testing (UAT) to ensure the product meets business requirements.</li>
	<li>Work closely with cross-functional teams (developers, project managers, and QA teams) to ensure requirements are implemented correctly.</li>
	<li>Analyze business processes and identify opportunities for process improvement.</li>
	<li>Create accurate reports and project documentation to facilitate communication between teams and stakeholders.</li>
	<li>Assist in setting project priorities and timelines.</li>
</ul>

Working Conditions:

This position is fully remote, and you can work from anywhere. However, working hours must align with Australian working hours.

If you believe your skills and experience align with this position, we eagerly await your resume!

Document management system software

Business Analysis

JIRA

Business Development

Scrum

Process Improvement

Technical Skills

Technical Business Analyst

We are looking for bright and talented Power BI/Data Visualization Engineers to join our dynamic team here at LENA.

As a Power BI/Data Visualization Engineer, you are responsible for building and supporting Power BI reports for our clients as a standalone solution or part of a larger project.

Specifically, you will perform the following:

<ul>
	<li>Designing and working with data engineers for appropriate data formats to be used in Power BI;</li>
	<li>Working with data analysts to drive the delivery of data insights utilizing Power BI;</li>
	<li>Implementing data pipelines within the Power BI ecosystem; and</li>
	<li>Creating reports, conducting presentations to internal and client stakeholders, and developing telemetry tools for automated monitoring.</li>
</ul>

As part of a new team, you will help lay the culture and technical foundation for the team. You will enjoy growth opportunities working alongside a team that encourages intellectual excitement and a startup working environment. You will have the opportunity to bring your skills to the next level and acquire new ones along the way.

Power BI | Data Visualization Engineer

M2.0 Communications specializes in business, technology and lifestyle communication, with emphasis on public relations, stakeholder management and digital communication. We focus on public relations, social media marketing and media analytics, and pride ourselves as experts in earned media communication.

Starting with one employee in 2003, M2.0 now has a total of around 50 full-time staﬀers composed of a dozen manager/director level employees and more than 40 specialists. During this time, the company came to work with dozens of national and international brands including Intel, Dell, Carrier, Bank of the Philippine Islands. Currently, we work with brands including UNICEF, Philips, OPPO, Del Monte, Bayo and the Government of the Philippines.

M2.0's diﬀerentiation lies in the robust support oﬀered by its diﬀerent service units, as well as its knowledge and experience in stakeholder management, technology and business PR. The agency also oﬀers a unique media monitoring service that is currently one of the most responsive and comprehensive in the Philippines today.

M2.0 Communications Inc.

Media Meter is a technology company that tracks mentions across thousands of media channels including newspapers, magazines, radio, TV, blogs, and social media. For us, it’s all about helping organizations understand what is happening in their world so that they can build more effective communications strategies. We do this by revealing conversations about issues and brands in the media, and extracting insights from these conversations so that organizations can build strategies around them.

Media Meter

Media Meter is a technology company that tracks mentions across thousands of media channels including newspapers, magazines, radio, TV, blogs, and social media. For us, it’s all about helping organizations understand what is happening in their world so that they can build more effective communications strategies. We do this by revealing conversations about issues and brands in the media, extracting insights from these conversations so that organizations can build strategies around them.

Key Role

Prepare reports, analysis of available data and interpret client reports both qualitatively and quantitatively. He/She will be responsible for creating reports that maybe classified under the following terms. Basic data to which is the most frequent and easier to prepare and analyze. Extensive data report to which includes massive data and longer duration of content and data analytics is heavy. Last is the analysis report where one requires reading and analyzing each content of clips and coming up with a summary or recommendation based on the data gathered. To do this, the Report Analyst will have to work directly with the Operations Manager and the Assistant Operations Manager to ensure that reports are accurate and delivered in a timely manner and with a level of quality that ensures client satisfaction with every report submitted. The Media Analyst, in cooperation with the Operations Manager, is also responsible for establishing work processes that maximize the time and efficiency of creation of reports and thus ensure pro-activity in achieving company and client objectives.

 

Key Responsibilities

<ul>
	<li>To interpret and understand gathered and available data both qualitatively and quantitatively</li>
	<li>Create reports and presentations providing clear analytics story based on assigned clients and can accomplish reports based on scheduled deadlines.</li>
	<li>To present to clients accomplished media data report and can communicate the gathered data with clear understanding of the content data.</li>
	<li>Create and manage report deliverables against detailed scope of work with clear communication of applicable insight and data.</li>
	<li>Responsible for managing media data and other research work for completion of reports and presentations.</li>
	<li>Coordinate across different functioning business units for proper interpretations and development of reports.</li>
	<li>Identify, analyze, and interpret trends or patterns in complex data sets</li>
	<li>Proactively cooperate in joint company strategic account planning process that develops mutual performance objectives, financial targets, and critical milestones.</li>
	<li>Updating of data information in the company website.</li>
	<li>Use statistical methods to analyze data and generate useful business reports</li>
	<li>Must be up to date with current news and social media noise, trends and other current events</li>
</ul>

Media Analyst | MMI

Aux is a B2B virtual recruitment platform that pairs support staff with business leaders around the world. We take the best talent from the Philippines and, through our rigorous screening process, match them with our network of CEOs, promising startups, and established brands such as 818 Tequila, Operam, Parrot HQ, K5 Global, etc.


We seek a detail-oriented Investment Reconciliation Analyst to support our client’s accounting and financial operations. In this role, you will be responsible for ensuring the accuracy of financial data related to investment accounts and positions. Your role will involve performing detailed reconciliations, reviewing financial statements, and contributing to the overall efficiency of our financial processes.

The ideal candidate is highly organized, has a strong understanding of reconciliation processes, and can precisely manage routine accounting tasks.

 

Estimated Salary: The salary for this position has not been finalized yet. Please indicate your expected salary based on your experience in the application form, and we will consider it in our discussions.

 

Key Responsibilities

<ul>
	<li>Perform daily, weekly, and monthly reconciliations of financial positions and investment accounts.</li>
	<li>Review and process financial statements, ensuring accuracy and compliance with company policies.</li>
	<li>Track and resolve discrepancies in investment data, maintaining accurate records.</li>
	<li>Assist in the preparation of financial reports and analysis for internal and external stakeholders.</li>
	<li>Support the accounting team in routine tasks, including data entry, report generation, and administrative duties.</li>
	<li>Collaborate with other departments to streamline financial operations and enhance data integrity.</li>
	<li>Ensure compliance with regulatory standards and company policies in all financial activities.</li>
</ul>

Investment Reconciliation Analyst | Work From Home

Remedy is a dermatology technology company focused on treating acne, which is one of the most common skin conditions worldwide. Remedy seeks to be the trusted innovative acne solution.

Founded by tried and tested professionals in dermatology and tech, we are grounded in experience, expertise and continued innovation in the marriage of both fields.

We pride ourselves in developing reasonably priced high quality dermatological solutions, because we believe that everyone deserves long- lasting confidence in themselves.

Remedy Skintech, Inc.

Remedy is looking for a creative, hardworking, and organized individual to join our team! The Strategy Intern will work directly with our Strategy Manager in maintaining and developing solutions for Remedy and its sister company.

You'll be making impactful and valuable decisions when it comes to our business' product and sales strategies, campaign designs, product development, and launches.

This role is completely remote/work-from-home.

Key Responsibilities:

<ul>
	<li>Conduct market and product research and analyze competitors</li>
	<li>Support our Strategy Manager in creating business and pricing strategies as well as evaluate the company’s developing products</li>
	<li>Providing regular progress reports and updates on key insights</li>
	<li>Collaborate with the sales and marketing teams</li>
	<li>Analyze and report significant data and trends</li>
</ul>

Strategy Intern

ITVT has been concentrating since 2001, with more than 180 employees, on the implementation of innovative branch solutions for the industrial and energy sectors. With professional advice, reliable project implementation and the subsequent 24/7 support according to ITIL standards, we create sustainable customer satisfaction. As a DIN ISO 9001 , DIN ISO 14001 and DIN ISO 27001 certified company and Microsoft Alpha Partner from the very beginning, we know what is important. In particular, the data security of our customers is very important to us. For this reason, ITVT operates several high-security data centers in Germany for its customers. The Federal Data Protection Act therefore applies.

ITVT Philippines Inc.

Area of Responsibility:

<ul>
	<li>Responsible for the design and development of Python based applications.</li>
	<li>Responsible for coding, unit testing and creating supporting documentation for Python based development.</li>
	<li>May be tasked with additional development tasks such as: developing data migration procedures to create data load structures with PostgreSQL or Azure Data Lake.</li>
	<li>Provides support and expertise on development technologies and environments.</li>
	<li>Tests modifications for validity of results, accuracy, reliability, and conformance to established standards.</li>
	<li>Participates in system and acceptance testing.</li>
	<li>Provides work estimates that permit prioritization and assignments to be made.</li>
	<li>Has awareness of the prescribed methodologies and standards. Understands how the development and related testing activities fit into the overall application lifecycle management.</li>
</ul>

Typical Activities

<ul>
	<li>Enhancements of the product to meet the needs of the customer based on the specifications from the Application Consultants.</li>
	<li>Document code in accordance to documentation standards and best practices.</li>
	<li>Functional and unit testing</li>
	<li>Data migration development and testing.</li>
	<li>Clear pending issues.</li>
	<li>Review/validate high-level estimates given within the Solution Backlog.</li>
	<li>Attend the Sprint &amp; SCRUM Meetings.</li>
	<li>Lead development efforts within the Sprint cycle across Custom Coding, Integration and Interfaces, and Data migration streams</li>
</ul>

Intermediate Python Developer

UTAK POS (www.utak.ph) is one of Asia's leading Cloud POS + Inventory Management Fintech Start-ups, helping business owners manage their real-time sales, inventory, employee attendance, and much more, and all you need is a tablet and subscription! We even provide a FREE e-commerce platform, so they can take your business online and get your own website to start accepting orders and payments!

We're also an award-winning, proudly Filipino Fintech Start-up built from scratch in Manila to support MSMEs (Micro, Small, and Medium Enterprises) with affordable technology solutions like cloud-based POS (point of- ale) inventory, time attendance, and e-commerce software on an iPad/Tablet or phone. Our social mission and advocacy is to help local businesses grow, so they can create more jobs, which reduces poverty and supports the local economy.

We serve thousands of clients across the Philippines in industries as diverse as cafes, restaurants, food kiosks, franchises, milk tea stores, retail, services, pharmacies, spas, groceries, and sari-sari stores.

Our work culture is friendly, fun, entrepreneurial, and humble. We believe in continually training, rewarding, encouraging, and supporting every member of our team to realize their full potential and become the best version of themselves. If that sounds like a company you would be interested in working at, do come and join us!

UTAK POS

<ul>
	<li>Take on a leadership role by formulating and executing strategic plans in line with company objectives</li>
	<li>Set and ensure the reach of relevant team KPIs to help maintain excellent performance</li>
	<li>Develop and execute data-driven strategies for high-quality lead generation and qualification</li>
	<li>Provide live chat support for leads inquiring about the product</li>
	<li>Engage with leads to gather necessary information and qualify them as sales prospects</li>
	<li>Persuade qualified leads to book and schedule demo sessions with the sales team</li>
	<li>Efficiently manage and coordinate internal team schedules, meetings, and demo sessions</li>
	<li>Conduct follow-ups through calls, chats, and text messages to nurture leads and ensure they attend scheduled demos</li>
	<li>Act as a liaison between leads and the sales team, ensuring seamless communication</li>
	<li>Maintain accurate records of lead information, schedules, chat and call progress, and other relevant data using trackers and databases</li>
</ul>

Lead Development Specialist

August 99 is a company of startups with 25 years experience and expertise in the world of tech and digital. We help other businesses succeed through the use of cutting-edge technology and innovative strategy. We also offer a suite of web-based digital products for clients world-wide: full web design, internet marketing, content creation, and app development.

Going beyond startups, we also believe in empowering individuals to excel in their chosen careers. August 99 fosters an exciting collaborative working environment that encourages our people to go beyond their job descriptions and achieve more. It’s all a part of our core values: dare something worthy, find your awesome, and earn your beef!

August 99 is part of Venture Studio 12 (VS12). Learn more about VS12 and its global companies and brands at vs12.com.

August 99, Inc

The Junior Accountant is primarily responsible for maintaining and recording day-to-day financial transactions under Loft, which include, but not limited to, A/P, A/R, payroll and tax compliance.

The Junior Accountant will work closely with the General Accountant and Accounting Supervisor. S/he should also be able to effectively coordinate with the Loft Sales Team and August 99 Money Matters Team. S/he must also ensure that all transactions are properly documented and address all discrepancies and concerns as they arise.

 

Responsibilities

<ul>
	<li>Record day to day transactions for sales and purchases</li>
	<li>Prepares payroll register and statutory schedules with minimal number of employees</li>
	<li>Analyze reports generated from the accounting system</li>
	<li>Conduct month-end and year-end close process</li>
	<li>Deliver excellent customer service to Loft clients and team by addressing questions professionally and promptly</li>
	<li>Work on special projects such as process improvements, data analysis/compilation, presentations, report building, etc.</li>
	<li>Other duties that may be assigned by the Finance Manager and Loft Division Head</li>
</ul>

Junior Accountant

<ul>
	<li>Take on a leadership role by formulating and executing strategic plans in line with company objectives</li>
	<li>Set and ensure the reach of relevant team KPIs to help maintain excellent performance </li>
	<li>Develop and execute data-driven strategies for high-quality after sales support</li>
	<li>Provide live chat support and troubleshooting to clients in group chats, SMS, emails, etc.</li>
	<li>Address inquiries, concerns, and tech issues related to the POS system, hardware, and more</li>
	<li>Prioritize both speed and quality of responses while aiming for effective resolutions</li>
	<li>Handle phone calls when necessary to ensure comprehensive client support</li>
	<li>Act as a liaison between clients and our internal teams, effectively conveying client needs</li>
	<li>Collaborate with cross-functional teams to address and resolve client concerns</li>
	<li>Continuously improve template messages for efficiency and consistency</li>
	<li>Help create one-page guides, tutorial videos, and other materials to address common inquiries and enhance client self-service options</li>
	<li>Utilize client feedback to suggest improvements to our products and services</li>
	<li>Update trackers to maintain accurate records of client interactions, resolutions, as well as KPIs</li>
	<li>Disseminate product updates and important information in client group chats</li>
	<li>Assist in onboarding potential new accounts referred by existing clients or related contacts</li>
	<li>Identify upselling opportunities and contribute to customer expansion efforts</li>
</ul>

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