Our Cyberbacker team will work round the clock providing 24/7 services to small, mid, and large sized businesses and busy professionals and entrepreneurs, helping to complete time-intensive tasks such as appointment setter, marketing sales staff, researcher and document creation which in turn helps you to concentrate on the important part of your business.

Cyberbacker

Are you confused about finding the right company?

Cyberbacker offers a variety of job opportunities in various fields and business departments that could be a perfect fit for your skills and qualifications. It is the leading provider of world-class administrative support services from anyone in the world to anyone in the world. Cyberbacker allows you to work from home, free from traffic and spend more time with your family. No dress code required!

Responsibilities: (Part Time or Full Time)

<ul>
	<li>Transcription</li>
	<li>Preparing paperwork</li>
	<li>Scheduling of consultation with clients</li>
	<li>Preparing and emailing weekly reports</li>
	<li>Updating virtual files</li>
	<li>Build ongoing task list</li>
	<li>Oversee administrative tasks</li>
	<li>Admin tasks</li>
</ul>

Cyberbacker: Remote Assistant

Hire Manila is a recruitment agency with 25 years of combined experience helping businesses find, hire, and onboard the right people fast. We specialize in matching opportunities with quality talent across accounting, design, human resources, information technology, and software engineering. 

Beyond traditional recruitment, we're also experts in remote work solutions and offshore team building. Whether you need end-to-end recruitment services, help assembling a fully remote team, or an Employer of Record (EOR), we've got you covered. At Hire Manila, we believe the right hire can transform a company—and we're committed to finding talent that fits not just your job requirements but your company culture too.

Hire Manila is part of Venture Studio 12 (VS12). Learn more about VS12 and its global companies and brands at vs12.com.


Hire Manila

The Digital Strategist is primarily responsible for ensuring that clients who have purchased Agent Image X, Agent Pro, Property Pro, Semi-Custom, and Access websites receive best-in-class websites and customer service.

They also:

<ul>
	<li>Assist our clients through the website production process until their website is launched.</li>
	<li>Act as the bridge between our clients and the development team.</li>
	<li>Ensure the project remains within scope.</li>
	<li>Report the progress of projects to clients on a regular basis.</li>
	<li>Try to keep the project timeline within the approved schedule.</li>
	<li>Proactively make suggestions to clients on how to improve their online presence through industry best practices.</li>
</ul>

Responsibilities include:

<ul>
	<li>Manage the website projects in production.</li>
	<li>Must maintain excellent customer relationship.</li>
	<li>Assist in tracking web project issues and drive their resolution.</li>
	<li>Create project status reports and deliver status updates to clients and manager.</li>
	<li>Determine what our clients’ goals are and provide expert advice on how clients can achieve these goals.</li>
	<li>Is responsible in ensuring that our clients are provided the services that they need in order to achieve their business goals.</li>
	<li>Provide support on internal and client projects.</li>
	<li>Coordinate with our Los Angeles office by phone &amp; email.</li>
	<li>Anticipate errors in the projects prior to clients calling customer support or sales.</li>
	<li>Successful launch of projects with little to no tweaks from Quality Assurance.</li>
	<li>Be Proactive in reviewing the websites for possible issues and revisions.</li>
	<li>Establish smooth communication between clients and our development team, enabling different departments to work effectively and meet/surpass clients' expectations.</li>
	<li>Should not have more than 1 Valid escalation or escalation that lead to cancellation for the last trimester.</li>
	<li>Is able to zero out non-contacts every end of the week.</li>
	<li>Undergo and pass Advanced IDX training.</li>
</ul>

Digital Strategist | Remote

B4B Solutions Inc. is operating under the Clear Admin People brand, an outsourcing company based in Makati City. We offer remote admin services to business owners (dentists, labour hire operators, accounting firm, etc) in any states/territories in Australia. 

We call ourselves admin people because we put people first. We are invested in having a positive impact on everyone’s lives. 

Our management team is dedicated to empowering you to grow personally and professionally to be the very best you can be for years to come in an environment where the best idea wins, no matter where it comes from.

We also place great emphasis on characteristics rather than qualifications. We have established a recruitment framework called 6-Tool players to ensure we work with excellent people.

A 6-tool player possesses these six characteristics: Adult, Professional, Smart, Empathetic, Competitive, and has an insatiable Thirst for Learning.

B4B Solutions Inc.

Are you ready to play a vital role in supporting Australia’s agricultural workforce? Clear Admin People is on the hunt for smart, newly graduates aiming to become Payroll Officers. The ideal candidate must be highly skilled in using MS Excel &amp; thrives in a dynamic environment that shares a strong passion for precision.

 
Role and Opportunity

As a Payroll Officer, you will "work from home" to support our client’s payroll team by delivering flawless payroll and timesheet processing in a timely manner for their various clients in the agriculture industry. Backed with more than 30 years of experience in the industry, our client is committed to providing the farmers with greater labour certainty and increased efficiency. They demand excellence and so do we.

Purpose

As a "remote" Payroll Officer, you will:

<ul>
	<li>Process timesheets and payments to staff and clients within the business’s temporary workforce with absolute precision.</li>
	<li>Take full responsibility for the timely preparation of salaries and payments – no mistakes, no excuses.</li>
	<li>Proactively show initiative but never lose sight of the overall business objective.</li>
	<li>As a Payroll Officer, your daily tasks may include:</li>
	<li>Prepare weekly payroll with unyielding accuracy, on time, and in strict compliance with the relevant industrial instrument.</li>
	<li>Ensure all timesheets, payroll changes, records, and other essential documents are submitted before the payroll run deadline – no exceptions.</li>
	<li>Enter data with exacting accuracy for the continuous maintenance of payroll data within the system, including processing new starters or updating existing employee records.</li>
	<li>Deliver electronic pay slips promptly to temporary and casual employees without delay.</li>
	<li>Keep electronic filing systems meticulously organized for secure data retention.</li>
	<li>Address payroll inquiries with impeccable customer service, providing accurate and timely responses verbally or in writing as required.</li>
	<li>Reconcile and report on financial data related to payroll with rigorous attention to detail.</li>
	<li>Request and manage payroll for special and late runs without fail.</li>
	<li>Assists with the admin tasks to ensure updated records and requested reports are completed on time.</li>
	<li>Perform other tasks as required by the client or management.</li>
</ul>

This test unit measures the ability to identify patterns and inconsistencies in visual representations of data

With the vast information employees need to process and retain every day, attention to detail becomes a critical skill to have because of the efficiency it gives. Also, because thorough employees have more initiative to understand the cause and not just the effect, they do less of the unnecessary rework and produce more complete output. This test measures ability to identify patterns and inconsistencies in visual representations of data.

Attention to Detail

Everyday business communication and other important transactions are completed efficiently with office computer applications, email, and the internet. Computers in the workplace have reduced cost and time in processing tasks. Hiring employees with working knowledge of computers is the current standard. This test assesses basic knowledge of computer operations, hardware and web proxies.

Everyday communication and other important business transactions are done more efficiently with office applications, email, and the internet. Undeniably, computers in the workplace have reduced cost and time in the completion of tasks. Hiring employees with a working knowledge of computers now has become a standard. This test helps gauge knowledge in computer operations, hardware and web proxies. 

Target Candiates: IT Staff, Technical Support Staff, BPO agents

Target Industries: BPO, all industries that have IT unit

General Computer Knowledge

This test unit measures the ability to understand and follow a set of detailed written instructions and then select and implement the correct course of action

Hiring employees that can accurately follow written steps and processes ensures two things--consistent output and employee safety. Variations due to not following instructions can cost a business a lot of money.This test unit measures the ability to understand and follow a set of detailed written instructions and then select and implement the correct course of action.

Following Instructions (Written)

Payroll Officers | Remote Work

LeapFroggr Inc. is a technology company that operates SeriousMD & NowServing. Together, SeriousMD & NowServing is a healthcare platform, whose sole mission is to "improve healthcare through technology."

Our company culture revolves around excellence, family and community, cooperation and sharing.

LeapFroggr Inc.

Do you love connecting people with opportunities? Are you energized by fast-paced environments where no two days are the same?

We're looking for a Technical Recruiter to help us grow our product, IT, cloud, security, network, and data science teams. You'll be the bridge between talented professionals and exciting career opportunities at LeapFroggr—sourcing, screening, and guiding candidates through the hiring process.

This is a fully remote role with flexible hours, competitive pay, and real opportunities to grow into senior recruiting or HR leadership positions.

Job Responsibilities

1. Build and execute recruiting strategies to meet hiring goals 
2. Screen resumes and applications to identify top candidates for technical roles 
3. Source candidates through job boards, LinkedIn, networking events, and referrals 
4. Conduct initial interviews to assess qualifications, culture fit, and salary expectations 
5. Coordinate with hiring managers to schedule interviews and gather feedback 
6. Analyze hiring metrics and report on recruitment pipeline progress 
7. Guide candidates through the offer process, including negotiations and onboarding 
8. Maintain accurate records in our applicant tracking system (ATS)

Why Join Us?

- 100% remote work setup 
- Health insurance + paid leave from day one 
- Clear career path into senior HR roles 
- Work alongside a passionate team building products that matter

Technical Recruiter

SUpost is an online marketplace for university students.  We launched over a decade ago and we are the largest used site for marketplace transactions within our supported universities.  We believe that trust is at the heart of efficient and positive e-commerce experiences. Services provided on our platform include buying and selling goods, finding housing, finding tutors and even making new friends through on-campus activities.

SUpost

I am the founder of a Silicon Valley–based online marketplace that helps students and organizations connect within elite universities (similar to OLX, but university-specific). Our platform is already successful and profitable and currently serves top universities.

 

We are now expanding internationally and are looking for a Remote Operations Manager to work directly with me in running and growing the business.

 

This role is ideal for an early-career professional who wants real responsibility, mentorship, and exposure to how a startup is built and scaled.

<h1>What You’ll Do</h1>

<ul>
	<li>Help coordinate daily operations of a remote team</li>
	<li>Support sales and customer outreach processes (training provided)</li>
	<li>Communicate professionally with customers and partners</li>
	<li>Assist with onboarding and client support</li>
	<li>Help document workflows, systems, and best practices</li>
	<li>Identify inefficiencies and suggest process improvements</li>
	<li>Work closely with the founder on execution and growth initiatives</li>
</ul>

<h1>Tools We Use</h1>

<ul>
	<li>Google Sheets &amp; Docs</li>
	<li>Dropbox Paper</li>
	<li>Telegram</li>
	<li>Video calls (Zoom / Google Meet)</li>
</ul>

<h1>Benefits &amp; Growth Opportunities</h1>

<ul>
	<li>Direct mentorship from the founder
	<ul>
		<li>Stanford University graduate (PhD, MS, BS)</li>
		<li>Hands-on coaching and learning</li>
	</ul>
	</li>
	<li>Clear path to growth into:
	<ul>
		<li>Senior Operations</li>
		<li>Team Lead</li>
		<li>Business or Strategy roles</li>
	</ul>
	</li>
	<li>Fully remote — work from home</li>
	<li>Flexible and supportive startup environment</li>
	<li>Join a lean, international team building something meaningful</li>
	<li>Learn real startup operations, not just admin tasks</li>
	<li>
	<h1>Who This Role Is Perfect For</h1>
	</li>
	<li>A motivated early-career professional</li>
	<li>Someone who wants ownership, not just tasks</li>
	<li>A future leader who wants to grow with a startup</li>
	<li>Candidates interested in operations, HR, business, or startups</li>
	<li>Ateneo and top-university graduates who want global exposure</li>
</ul>

<h1>Location</h1>

<ul>
	<li>📍 Philippines</li>
	<li>✔ Fully remote (work from home)</li>
	<li>✔ Open to candidates willing to relocate in the future</li>
</ul>

<h1>Salary</h1>

<ul>
	<li>💬 Discussed during interview</li>
	<li>(Base pay + performance-based incentives)</li>
</ul>

<h1>Perks &amp; Benefits</h1>

<ul>
	<li>Flexitime</li>
	<li>Work from home</li>
	<li>Mentorship &amp; career development</li>
</ul>

Operations Manager, Fully Remote, Training Provided

Job Summary

 

The Technical SEO Engineer is responsible for improving the technical aspects of our digital properties to maximize search engine visibility and performance. This role involves auditing, optimizing, and implementing technical SEO best practices across our websites and platforms to drive organic traffic and conversion growth.

Key Responsibilities

Technical Audits &amp; Strategy: Conduct comprehensive technical SEO audits, identify critical issues (e.g., crawl errors, indexation problems, site speed), and develop actionable strategies for remediation.

Implementation &amp; Optimization: Work directly with engineering and development teams to implement technical SEO improvements, including schema markup, structured data, canonical tags, hreflang, and XML sitemaps.

Performance Monitoring: Monitor and analyze key SEO performance metrics using tools like Google Search Console, Google Analytics, and third-party SEO platforms to track progress and identify new opportunities.

Site Health: Ensure optimal site performance, including site speed (Core Web Vitals), mobile responsiveness, and overall site architecture for efficient crawling and indexing.

Process &amp; Documentation: Create and maintain clear documentation for technical SEO guidelines, best practices, and standard operating procedures for development and content teams.

Technical SEO Engineer

The Website Project Manager is primarily responsible for ensuring that clients who have purchased Agent Image X, Agent Pro, Property Pro, Semi-Custom, and Access websites receive best-in-class websites and customer service.

They also:

<ul>
	<li>Assist our clients through the website production process until their website is launched.</li>
	<li>Act as the bridge between our clients and the development team.</li>
	<li>Ensure the project remains within scope.</li>
	<li>Report the progress of projects to clients on a regular basis.</li>
	<li>Try to keep the project timeline within the approved schedule.</li>
	<li>Proactively make suggestions to clients on how to improve their online presence through industry best practices.</li>
</ul>

Responsibilities include:

<ul>
	<li>Manage the website projects in production.</li>
	<li>Must maintain excellent customer relationship.</li>
	<li>Assist in tracking web project issues and drive their resolution.</li>
	<li>Create project status reports and deliver status updates to clients and manager.</li>
	<li>Determine what our clients’ goals are and provide expert advice on how clients can achieve these goals.</li>
	<li>Is responsible in ensuring that our clients are provided the services that they need in order to achieve their business goals.</li>
	<li>Provide support on internal and client projects.</li>
	<li>Coordinate with our Los Angeles office by phone &amp; email.</li>
	<li>Anticipate errors in the projects prior to clients calling customer support or sales.</li>
	<li>Successful launch of projects with little to no tweaks from Quality Assurance.</li>
	<li>Be Proactive in reviewing the websites for possible issues and revisions.</li>
	<li>Establish smooth communication between clients and our development team, enabling different departments to work effectively and meet/surpass clients' expectations.</li>
	<li>Should not have more than 1 Valid escalation or escalation that lead to cancellation for the last trimester.</li>
	<li>Is able to zero out non-contacts every end of the week.</li>
	<li>Undergo and pass Advanced IDX training.</li>
</ul>

Website Project Manager | Client Facing | Remote

Company Description

Agent Image is a premier, privately held Web Design and Internet Marketing solutions company focusing on products and services for real estate professionals throughout the world.

Agent Image’s organizational culture is considered one of its keys to success and can be described as open, fast paced, casual and accountable (we expect all team members to perform at a high level). 

 
Job Description: 
 
Agent Image’s VIP Web Consultant is responsible for providing support to any Agent Image VIP clients and/or potential VIP clients through various channels such as phone call, email and/or slack. A VIP Web Consultant is also responsible for handling VIP clients that purchase AgentPro, Semi-Custom, ImagineStudio and True Custom website products.

 
A VIP Web Consultant should be able to handle customer inquiries and requests in a timely manner, identify the problems and offer solutions and recommendations that will improve clients’ websites. Additionally, a VIP Web Consultant must possess great interpersonal communication skills to better convey client requests to Agent Image’s production team. 
 
 
Job Responsibilities:

<ul>
	<li>Assist our clients through the website production process until their website is launched.</li>
	<li>Act as the bridge between our clients and the production team.</li>
	<li>Ensure the project remains within scope.</li>
	<li>Report the progress of projects to clients on a regular basis.</li>
	<li>Try to keep the project timeline within the approved schedule.</li>
	<li>Proactively make suggestions to clients on how to improve their online presence through industry best practices.</li>
	<li>Design the Homepage, Inner Pages, and Custom Requests in collaboration with the client</li>
	<li>Come up with not just aesthetically pleasing designs, but also designs that are functional and user friendly</li>
	<li>Must maintain excellent customer relationships.</li>
	<li>Assist in tracking web project issues and drive their resolution.</li>
	<li>Create project status reports and deliver status updates to clients and managers.</li>
	<li>Coordinate with our Los Angeles office by phone &amp; email.</li>
	<li>Anticipate errors in the projects prior to clients calling customer support or sales.</li>
	<li>Successful launch of projects with little to no tweaks from Quality Assurance.</li>
	<li>Be proactive in reviewing the websites for possible issues and revisions.</li>
	<li>Constantly answer phone calls to support Agent Image VIP clients and provide quality customer service and web consultations.</li>
	<li>Properly document customer’s request and issue related to any company product and services through different channels such as phone call, email and chat.</li>
	<li>Can identify issues, needs and requirements of customers and record it via case on company’s internal management system and handle it in a timely manner.</li>
	<li>Ability to utilize any internal and external resources to provide resolution and/or suggestions to enhance a client's website.</li>
	<li>Setting client’s expectations for turnaround time of services provided.</li>
	<li>Report or escalate issues to the production team and efficiently follow up on tasks to meet deadlines ensuring completion of due dates and cases.</li>
	<li>Establishes and maintains rapport with existing and potential clients to effectively promote product solutions based on client needs and budget.</li>
	<li>Must be well-organized, self-directed and able to multitask, understanding the importance of detailed professional-quality work.</li>
	<li>Meet the team metrics set by the Management</li>
	<li>Can adapt to sudden changes implemented by management.</li>
	<li>Share any information on how to handle unfamiliar or difficult customer concerns for the team’s efficient performance.</li>
	<li>Customer service driven.</li>
	<li>Understands and follows company processes and policies. 
	 </li>
</ul>

VIP Web Consultant | Customer Service | Remote

Responsibilities

<ul>
	<li>Manage A/P, A/R, reconciliations, journal entries, and month-end close;</li>
	<li>Oversee team activities and ensure quality delivery;</li>
	<li>Prepare financial statements and reports;</li>
	<li>Use platforms like AppFolio, Yardi Voyager, QuickBooks, Xero, FreshBooks, Zoho Books;</li>
	<li>Collaborate with US-based clients and ensure GAAP compliance;</li>
	<li>Support audits and financial analysis;</li>
	<li>Flexible hours to align with US time zones;</li>
</ul>

Benefits

<ul>
	<li>Competitive salary with incentives;</li>
	<li>Remote work flexibility;</li>
	<li>Leadership growth opportunities;</li>
	<li>Exposure to international clients;</li>
</ul>

Remote Bookkeeper Team Lead CPA or Equivalent

51Talk Online Education Group (NYSE American: COE) is a global online education platform with core expertise in English education, with the mission to make quality education accessible and affordable. 

The Company's online and mobile education platforms enable students to take live interactive English lessons on demand, as well as connects its students with highly qualified teachers using a shared economy approach, and employs student and teacher feedback and data analytics to deliver a personalized learning experience to its students.

51Talk

Company Overview

51Talk Online Education Group (NYSE American: COE) is a global online education platform with core expertise in English education. The Company's mission is to make quality education accessible and affordable. 

The Company's online and mobile education platforms enable students to take live interactive English lessons on demand. The Company connects its students with highly qualified teachers using a shared economy approach, and employs student and teacher feedback and data analytics to deliver a personalized learning experience to its students.

Role Description

<ul>
	<li>Conduct one-on-one English lessons using the 51Talk platform</li>
	<li>Deliver engaging and structured lessons based on provided materials</li>
	<li>Maintain a professional and conducive online teaching environment</li>
	<li>Follow lesson guidelines and complete sessions on scheduled time</li>
	<li>Build positive learning experiences for global students</li>
</ul>

Remote ESL Teaching Opportunity Part Time with Experience

As a Cyberbacker, you will:

<ul>
	<li>Transcription: Capturing key points during live or recorded calls.</li>
	<li>Call Preparation: Organizing daily call lists and agendas to ensure seamless client interactions.</li>
	<li>Schedule Coordination: Managing meeting schedules, including adjustments, cancellations, and time zone considerations.</li>
	<li>Report Management: Compiling insightful reports on key metrics and performance indicators.</li>
	<li>Virtual File Management: Keeping virtual files organized and accessible.</li>
	<li>Administrative Support: Managing email correspondence, calendar appointments, and other operational tasks efficiently.</li>
</ul>

Why Join Cyberbacker?

Benefits That Care for You:

<ul>
	<li>Medical Assistance Program: Includes dental, vision, maternity, burial assistance, and dependent coverage for tenured Cyberbackers.</li>
	<li>Gift &amp; Rewards Program: Celebrate milestones like birthdays, work anniversaries, and personal achievements with thoughtful gifts.</li>
	<li>Life Insurance for tenured Cyberbackers</li>
	<li>Career Growth Opportunities:</li>
	<li>Promotions to headbacker or leadership roles with leadership training, domestic and international travel, and speaking opportunities.</li>
	<li>Over 100 exclusive complimentary classes monthly, conducted by experienced team members.</li>
	<li>Counter Work-Life Balance:</li>
	<li>Paid time off (PTO) credits, paid holidays, and permanent work-from-home setup.</li>
	<li>Foodpanda discounts and exciting contests with prizes.</li>
	<li>Financial Security:</li>
	<li>Profit Share Program: lets you earn a share of the company’s success. After five years, it becomes a retirement plan, providing monthly payments even after you leave—a lasting reward for your commitment.</li>
	<li>Cybercapital: Loans for home or car purchases at competitive rates.</li>
	<li>Community Rewards and Recognition:</li>
	<li>Access to a supportive community on multiple channels.</li>
	<li>Exclusive invite to in-person events</li>
	<li>Travel opportunities for top performers, weekly meetings with company leadership, and a virtual year-end party.</li>
	<li>Job Security &amp; Training:</li>
	<li>Assurance of service fees for completed work, even if clients default.</li>
	<li>Paid training and access to the Transition Hub for Cyberbackers needing temporary workspaces.</li>
</ul>

.

Let’s Build Relationships That Last!

Take the first step toward a fulfilling career with Cyberbacker. Join a team that values you and empowers you to thrive. Apply now!

Remote Assistant: Permanent Work from Home Set Up

About Us 
Company Confidential is a fast-growing, dynamic firm providing top-tier managed business services to clients worldwide. We’re passionate about building scalable systems, delivering exceptional service, and growing together as a team.

 

Position Overview 
We are seeking a Digital Marketing Operations Specialist (HubSpot Expert) with 5+ years of experience to build marketing systems, execute high-impact campaigns, and support scalable marketing operations for both internal teams and clients.

You will serve as a go-to expert for HubSpot and marketing operations, driving automation, analytics, content development workflows, and cross-functional process optimization with both strategic and hands-on contributions.

The ideal candidate is a proactive selfstarter with a collaborative mindset and a strong desire to contribute to a positive, highperformance culture.

 

Position Overview

<ul>
	<li>Own the configuration, optimization, and governance of HubSpot (workflows, automation, lists/segments, forms, CRM settings, tracking, dashboards, reporting).</li>
	<li>Maintain and improve the MarTech stack; ensure system reliability, data cleanliness, documentation, and scalability.</li>
	<li>Build, launch, and optimize multi-channel digital campaigns across social, search, and email.</li>
	<li>Develop cost-efficient, high-ROI marketing engines for internal teams and external clients.</li>
	<li>Create playbooks, QA processes, SLAs, and workflow standards to improve operational efficiency.</li>
	<li>Gather, analyze, and report on KPIs (UTMs, attribution, funnel metrics, conversion rates).</li>
	<li>Present insights and optimization recommendations to leadership and client stakeholders.</li>
	<li>Coordinate briefs, assets, calendars, and deliverables with cross-functional teams.</li>
	<li>Mentor junior contributors and support a collaborative, high-performance culture with a path toward supervisory/player-coach responsibilities.</li>
</ul>

 

How to Apply 
Submit your resume, a brief cover letter, and any relevant certifications or work samples.

Digital Marketing

Remote Digital Marketing Operations Specialist II and HubSpot Expert

Since 2009, MCS Philippines has been providing support for website and business operations. Our office is conveniently located in the Makati Central Business District. 
 
Teamwork is a virtue that we strongly instill, and we consider each employee an integral part of the company. Our teams work and communicate harmoniously in a dynamic environment. 
 
We strive to exercise social awareness through various people-oriented activities like providing scholarships, volunteering in social work, and donating to charities. We are also focused in giving our employees a competitive salary and flexible healthcare benefits, which undeniably help improve their well-being and lifestyle. 
 
Be part of MCS Philippines, and join our roster of highly skilled and competent employees.

MCS Philippines

We are seeking an experienced Scentific and Technical Designer / AI Graphic Designer to join our Creative Department, specializing in the creation of medical, scientific, and technical graphics for books and publications. This role is ideal for designers with a strong professional background who can translate complex information into clear, accurate, and publication-ready visuals.

 

<h3>Job Purpose</h3>

The AI Graphic Designer is responsible for producing high-quality visual graphics, figures, and illustrations for patent applications, scientific publications, medical materials, and technical documentation.

The role requires strong expertise in AI-assisted image generation, prompting techniques, and advanced graphic design tools to efficiently create accurate and publication-ready visuals.

The designer will transform complex written content into clear, precise, and visually structured diagrams, patent figures, medical illustrations, and technical graphics while ensuring compliance with patent office standards, scientific accuracy, and brand guidelines.

 

<h3>Key Responsibilities</h3>

<h3>Technical, Medical &amp; Scientific Illustration</h3>

Create patent figures, technical diagrams, device schematics, exploded views, and process flows based on invention disclosures and written descriptions. Develop medical illustrations, biological diagrams, and scientific visuals for research publications and technical documentation, translating complex concepts into clear and structured visual graphics.

<h3>AI-Assisted Graphic Design &amp; Production</h3>

Utilize AI tools such as Midjourney, ChatGPT, Claude, and other emerging platforms to generate visual concepts and base imagery. Apply advanced prompting techniques and refine AI-generated visuals using Adobe Illustrator, Photoshop, and other design tools, converting them into clean vector graphics, patent-compliant line art, infographics, and technical diagrams for print and digital publications while maintaining branding and publication standards.

<h3>Collaboration &amp; Continuous Improvement</h3>

Work closely with writers, editors, and subject matter experts to ensure the accuracy and clarity of illustrations. Communicate effectively regarding project requirements, revisions, and deadlines while continuously exploring new AI tools and workflow improvements to enhance productivity, visual quality, and innovation.

Scientific & Technical Designer | AI Graphic Designer

QueueFortress provides managed IT Pods  specifically designed for growing MSPs. We deploy dedicated, high-performance pods from the Philippines—each led by a veteran Lead Associate—to handle Level 1 support and service desk noise.

QueueFortress Inc.

Who We Are

 

QueueFortress Inc. is a US-based Managed IT Services company headquartered in Northern Virginia. We operate fully managed internal helpdesk teams supporting business IT environments across the United States. Our model is built on three things: elite talent, SOC2 security, and a management layer that actually works.

 

We are hiring our first Technical Pod Lead — this is the most important hire we will make. You will be the technical backbone of our US operations team.

 

This Is NOT a Standard Support Role

 

You will not spend your days closing L1 tickets. Your job is to lead a pod of 3–4 associates, own the quality of their work, and be the single point of accountability within QueueFortress operations. You are the reason our service runs flawlessly.

 

What You'll Be Responsible For

 

• Managing a pod of 3–4 L1/L2 associates — daily oversight, coaching, and QA of their tickets

• Monitoring the ticket queue inside our company's PSA platform (ConnectWise Manage or Autotask) and ensuring SLAs are met

• Building and maintaining SOPs and runbooks tailored to each operational environment

• Handling all escalated L2/L3 tickets that your associates cannot resolve independently

• Participating in Quarterly operational reviews — written summaries and KPI reporting

• Managing VDI security protocols and ensuring all associates comply with SOC 2 requirements

• Onboarding new associates and managing their 30/60/90-day development

• Being the first point of contact for Priority 1 incidents — you own the incident response

 

What Sets You Apart (We're Actively Looking For This)

 

• You think in systems, not tasks — when something breaks, you fix the process, not just the ticket

• You coach your team instead of doing everything yourself

• You've built a knowledge base or runbook library from scratch

• You've managed operational relationships, not just a ticket queue

 

Compensation &amp; Benefits

 

• Above-market base salary ($1,800–$2,500/month USD based on experience)

• Quarterly retention bonus for pods maintaining 95%+ CSAT

• "95+ Club" monthly bonus for sustained team satisfaction scores

• Documentation bonus for high-impact SOPs adopted across the network

• After 12 months, all provided equipment becomes your personal property

• Direct relationship with US Founder — you are not a number here

• Clear growth path as QueueFortress scales: Senior Lead → Regional Lead → Operations Manager

IT Technical Pod Lead L3 | Senior IT Operations Manager | US Operations Team

Evo Tech Software Solutions Inc., is a highly motivated team of professionals based in Cebu, Philippines, committed to providing tailored services to Carbon6's suite of solutions. With expertise in Web Development, e-Commerce Management, Data Analytics, and Graphic Design, we offer globally competitive solutions that empower our clients' businesses to excel in today's market.  

Evo Tech Software Solutions, Inc.

About XP Strategy

XP Strategy is an Amazon Ads Verified Partner agency founded by Abe Chomali. Since 2016, we've helped hundreds of brands and sellers scale profitably on Amazon through data-driven advertising and strategic account management. Our team works across a wide range of categories and account sizes - from emerging brands to established multi-ASIN portfolios.

We believe that great results start with great communication and strong organization. Our culture emphasizes transparency, ownership, and collaboration - every team member plays a vital role in creating success for our clients.

Why Join XP Strategy

At XP Strategy, you’ll join a results-oriented, collaborative team that values clarity, accountability, and growth. You’ll work directly with clients who trust our expertise, while collaborating closely with experienced PPC specialists who deliver world-class results.

If you thrive on organization, communication, and helping clients win — we’d love to meet you.

The Role

The Client Success Manager (CSM) is the bridge between XP Strategy’s internal PPC team our clients. This role ensures that communication, expectations, and performance stay aligned across all active accounts. You’ll act as the client’s primary point of contact, translating goals and insights into clear tasks for the PPC team, tracking progress, and ensuring timely delivery of results.

This position is ideal for someone with solid Amazon PPC knowledge who enjoys building relationships, managing projects, and keeping teams organized and accountable.

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