LeapFroggr Inc. is a technology company that operates SeriousMD & NowServing. Together, SeriousMD & NowServing is a healthcare platform, whose sole mission is to "improve healthcare through technology."

Our company culture revolves around excellence, family and community, cooperation and sharing.

LeapFroggr Inc.

We are on a mission to transform healthcare in the Philippines. We believe in innovation and excellence, and we're looking for passionate individuals to join our team. As a Junior Product Support Specialist, you will play a crucial role in ensuring unparalleled customer satisfaction and service excellence.

Key Responsibilities:

Customer Service Immersion

<ul>
	<li>Immerse yourself in the customer service role to better understand the product and customer needs.</li>
	<li>Provide exceptional customer support to gain firsthand insights into user experiences and challenges.</li>
	<li>Use your customer service experience to inform product improvements and innovations.</li>
</ul>

Product Development and Lifecycle Management

<ul>
	<li>Support aspects of the product lifecycle from ideation to launch and post-launch optimization.</li>
	<li>Implement best practices for product development, including agile methodologies, user-centered design, and data-driven decision-making.</li>
	<li>Ensure the timely delivery of high-quality products that meet user expectations and business objectives.</li>
</ul>

User Experience and Design

<ul>
	<li>Champion the user experience, ensuring our products are intuitive, engaging, and delightful to use.</li>
	<li>Collaborate with design and UX teams to create user-centered designs that solve real problems and drive engagement.</li>
</ul>

Data-Driven Decision Making

<ul>
	<li>Utilize analytics and user feedback to inform product decisions and prioritize features.</li>
	<li>Assist in establishing and tracking key performance indicators (KPIs) to measure product success and identify areas for improvement.</li>
</ul>

Market and Competitive Analysis

<ul>
	<li>Conduct market and competitive analysis to stay ahead of industry trends and competitor offerings.</li>
	<li>Identify and act on opportunities to differentiate our products and capture market share.</li>
</ul>

Product Support Specialist

You will play a pivotal role in our journey to transform healthcare in the Philippines. Your primary mission will be to ensure unparalleled customer satisfaction and service excellence. This is not just about managing products; it's about leading innovation in a sector that impacts everyone's lives. You will work closely with cross-functional teams to envision, develop, and execute strategies that push the boundaries of what's possible in healthcare technology. 

 

Product Vision and Strategy

<ul>
	<li>Contribute to and help articulate a compelling product vision and strategy that aligns seamlessly with the company's overarching goals.</li>
	<li>Identify market opportunities and consumer needs to guide product development.</li>
	<li>Assist in driving the product roadmap, ensuring it aligns with business objectives and market demands.</li>
</ul>

Cross-Functional Collaboration

<ul>
	<li>Work closely with cross-functional teams, including engineering, design, marketing, and sales, to ensure smooth product development and launch.</li>
	<li>Facilitate effective communication and collaboration among team members to achieve product goals.</li>
</ul>

Product Development and Lifecycle Management

<ul>
	<li>Oversee aspects of the product lifecycle from ideation to launch and post-launch optimization.</li>
	<li>Implement best practices for product development, including agile methodologies, user-centered design, and data-driven decision-making.</li>
	<li>Ensure the timely delivery of high-quality products that meet user expectations and business objectives.</li>
</ul>

User Experience and Design

<ul>
	<li>Champion the user experience, ensuring our products are intuitive, engaging, and delightful to use.</li>
	<li>Collaborate with design and UX teams to create user-centered designs that solve real problems and drive engagement.</li>
</ul>

Data-Driven Decision Making

<ul>
	<li>Utilize analytics and user feedback to inform product decisions and prioritize features.</li>
	<li>Establish and track key performance indicators (KPIs) to measure product success and identify areas for improvement.</li>
</ul>

Market and Competitive Analysis

<ul>
	<li>Conduct thorough market and competitive analysis to stay ahead of industry trends and competitor offerings.</li>
	<li>Identify and act on opportunities to differentiate our products and capture market share.</li>
</ul>

Stakeholder Communication

<ul>
	<li>Effectively communicate product vision, strategy, and progress to internal and external stakeholders.</li>
	<li>Serve as a point of contact for product-related inquiries from senior leadership, investors, and key partners.</li>
</ul>

Associate Product Manager

About Ylopo

Ylopo, LLC is a rapidly growing marketing and technology company providing internet marketing services and proprietary lead generation and engagement software to successful real estate agents across the country. We are seeking an outgoing, tech savvy individual to join our growing team.

Why work for Ylopo?

At Ylopo we offer team members:

A full time, permanent work from home set up

A commitment to personal development
guidance and support at a high level through interfacing with our Executive Team to prioritize goals as a company,

Excellent leadership and mentoring for our entry-level to senior staff, and recognition of outstanding efforts,

Team building events, team lunches/ happy hours, and other company wide events

A supportive, caring environment dedicated to continuous learning and growth.
With over a decade of experience in the real estate industry Howard is now back alongside Juefeng Ge, former head of digital marketing for TigerLead and now co-founder and Chief Marketing Officer of Ylopo, to leverage the latest and most effective technological advancements in the field to help Ylopo’s clients generate more business and better promote their team, brand, and listings.

Ylopo LLC

Ylopo is looking for a Product Support Representative to join our Manila team to work alongside our US operations group. 

Goal: The primary goals of a product support specialist are to master the product and services of the company, to provide technical assistance by addressing inquiries and resolving complaints, to provide a higher level of customer support and to ensure customer satisfaction.

The primary responsibility of this role is to provide client support, troubleshooting help and guidance/training to clients and address questions and concerns on the use of our tools and systems. The Product Support Specialist will communicate with clients via phone, email and chat.

Responsibilities:

<ul>
	<li>Identify, investigate, and resolve client problems and handle technical support cases through phone, chat and email submissions.</li>
	<li>Respond (via phone/email/chat) to all clients in a timely manner to provide a high level of customer support.</li>
	<li>Maintain client confidence by keeping their information confidential.</li>
	<li>Field support calls, chat, email, and/or other communication from clients with inquiries about our systems and products.</li>
	<li>Consult with users to determine steps and procedures taken to identify and resolve the problem.</li>
	<li>Apply knowledge of computer software, hardware, and procedures to solve problems.</li>
	<li>Collaborate with other teams/departments (Client Success, Billing, Implementations, Branded Sites, Marketing, Tech Teams) to research and resolve problems.</li>
	<li>Maintain knowledge of technology innovations and trends.</li>
	<li>Performs other related duties as assigned.</li>
	<li>Develop great client relationships to keep clients excited about joining Ylopo</li>
	<li>Speak confidently and professionally with clients.</li>
	<li>Serve as subject matter expert for the Ylopo process.</li>
	<li>Learn the ins and outs of Ylopo products.</li>
</ul>

Tier1 Product Support Specialist

At BCI Central, a proud member of Hubexo, we help the world build better. As global leaders in delivering essential data-driven insights, our unrivalled technology solutions enable our customers to sell more, improve efficiency, and build sustainably. Our flagship product, BCI LeadManager, empowers professionals in the construction industry to find, track, and close project leads effectively.

BCI Central (Philippines), Inc.

About Us: At BCI Central, a proud member of Hubexo, we help the world build better. As global leaders in delivering essential data-driven insights, our unrivalled technology solutions enable our customers to sell more, improve efficiency, and build sustainably. In this role, you will be assigned to NBS, our UK-based sister company, which supports the construction industry with smart specification platforms and consultancy services.

Benefits:

<ul>
	<li>Paid training</li>
	<li>HMO coverage upon regularization</li>
	<li>Life &amp; Accident Insurance coverage upon regularization</li>
	<li>Vacation Leave, Sick Leave, Birthday Leave &amp; Anniversary Leave</li>
</ul>

Daily Authoring Responsibilities:

<ul>
	<li>Write product descriptions, upload images and define simple information against a product.</li>
	<li>Authoring new products from technical literature and manufacturer documentation in line with the Uniclass clause structure and NBS authoring standards.</li>
	<li>Create a detailed specification for building products.</li>
	<li>Author Product data in line with the Style guide.</li>
	<li>Interpreting manufacturers comments and applying them to the specification.</li>
	<li>Classify products to uniclass and the common arrangement of works (CAWS).</li>
	<li>Peer-review work by other technical authors as required.</li>
	<li>Upload supporting documentation onto the platform such as Technical literature, certifications, BIM objects and case studies.</li>
</ul>

Construction Product Specification Writer | UK

What is AI Voice? 

AI Voice is an exciting AI product that calls leads for Ylopo clients!

The AI Voice Support Specialist plays a crucial role in managing AI Voice submissions, interacting with clients to gather information, configuring AI Voice setups, and providing live product support. 

The responsibilities include both administrative tasks, such as updating trackers and Salesforce tags, and technical duties, like implementing AI Voice and configuring Strypes and CRM settings for clients. 

Effective communication skills, including Zoom, calls, texts, and email, are essential for client interaction. 

The AI Voice Support Specialist acts as a subject matter expert, guiding clients through the AI Voice implementation process and supporting them throughout their lifecycle. Collaboration with internal departments, including billing, sales, product support, and client success management, is a key aspect of the role.

 

Responsibilities:

<ul>
	<li>Support clients on AI Voice accurately and timely</li>
	<li>Configure AI Voice on client’s behalf</li>
	<li>Communicate with clients via zoom video, text, call, and/or email as needed to ensure a positive experience</li>
	<li>Serve as Subject Matter Expert for AI Voice product</li>
	<li>Meet all KPIs, including setup time and AI Voice accounts sent live</li>
	<li>Maintain satisfactory standards of training and undertake such training and development as reasonably required by the company</li>
	<li>The AI Voice Support Specialist acts as a subject matter expert, guiding clients through the AI Voice implementation process and supporting them throughout their lifecycle, including having retention conversations when needed.</li>
</ul>

AI Voice Support Specialist

WAGMI Solutions is a technology and business process outsourcing company with operations in the Philippines, servicing clients in the United States.

Our mission at WAGMI is to help find solutions for our clients so that we are all gonna make it.

Our vision is to build the premier technology and customer focused customer operation in the Philippines.

WAGMI Solutions

<ul>
	<li>Fluent written and verbal English</li>
	<li>At least 2 years of experience in product catalog or database management role</li>
	<li>Intermediate to advanced Excel knowledge. Must be efficient and fluent with vlookups, hlookups, sumifs, countifs, textjoin, findtext, split text, filtering, left/mid/right, and concatenate functions. Ideally, skilled and experienced at using Excel formulas to clean up and standardize data. All about data manipulation</li>
	<li>Attention to detail: the role requires significant amounts of accurate data entry</li>
	<li>Experience with furniture catalogs is a significant plus</li>
</ul>

This test unit measures the ability to identify patterns and inconsistencies in visual representations of data

With the vast information employees need to process and retain every day, attention to detail becomes a critical skill to have because of the efficiency it gives. Also, because thorough employees have more initiative to understand the cause and not just the effect, they do less of the unnecessary rework and produce more complete output. This test measures ability to identify patterns and inconsistencies in visual representations of data.

Attention to Detail

This test unit measures the familiarity of the test taker with the Windows Operating System, its screens and other Windows-specific function

Windows is one of the most widely used operating yesterday. Understanding how it is installed and used helps maintain computer efficiency and to solve basic operating problems. An employee with working knowledge of the Windows OS, will be efficient operator and problem solver. This test measures knowledge on Windows OS and its functions.

Windows Knowledge

This test unit measures the ability to type text presented on the computer screen with a minimum speed and accuracy

Unless the objective is to just transfer information to a new format or medium, information needs to get recorded in a timely and accurate manner so that the idea/thought does not get lost. And because most jobs require some amount of computer work, hiring an employee with keyboarding skills makes work more efficient. This test measures the ability to type text with minimum speed and accuracy.

Typing Speed and Accuracy

Catalog Specialist

August 99 is a company of startups with 25 years experience and expertise in the world of tech and digital. We help other businesses succeed through the use of cutting-edge technology and innovative strategy. We also offer a suite of web-based digital products for clients world-wide: full web design, internet marketing, content creation, and app development.

Going beyond startups, we also believe in empowering individuals to excel in their chosen careers. August 99 fosters an exciting collaborative working environment that encourages our people to go beyond their job descriptions and achieve more. It’s all a part of our core values: dare something worthy, find your awesome, and earn your beef!

August 99 is part of Venture Studio 12 (VS12). Learn more about VS12 and its global companies and brands at vs12.com.

August 99, Inc

The Account Manager is responsible for overseeing high-tier marketing products, with a strong focus on client retention and maintaining effective marketing strategies. They are expected to stay informed on the latest digital trends, collaborate closely with the team to innovate campaign ideas, and implement initiatives that drive client engagement and generate leads. Additionally, the Account Manager will handle VIP clients directly, serving as a key member of the VIP team to ensure premium service and high client satisfaction.

Responsibilities 
● Develop and execute digital marketing strategies to achieve client objectives, including brand awareness, traffic growth, and conversion rate improvement. 
● Collaborate with cross-functional teams to align digital marketing initiatives with client goals and marketing campaigns. 
● Conduct in-depth research on market trends, consumer behavior, and competitor strategies to uncover growth opportunities and areas for optimization. 
● Leverage digital marketing channels, including SEO, SEM, email marketing, social media, and content marketing, to maximize client reach and engagement. 
● Monitor and analyze key performance indicators (KPIs) to evaluate the effectiveness of marketing efforts, providing data-driven recommendations for optimization. 
● Stay current with advancements in digital marketing tools, technologies, and best practices to ensure up-to-date, effective client strategies. 
● Manage high-tier digital marketing clients, with a particular focus on VIP cases, ensuring exceptional service and results. 
● Adhere to project management processes and policies, including client communication protocols and efficient navigation within Salesforce.

Sales and Marketing Knowledge

Project Management

Digital Marketing

Customer Service

Search Engine Optimization (SEO)

Communication Skills

Account Manager | Digital Marketing | Night Shift

<ul>
	<li>Full Stack Developers are responsible for building and maintaining custom websites and applications across a variety of platforms.</li>
	<li>They’re able to assess project needs and craft flexible user interfaces to be utilized by clients, end users and internal staff.</li>
	<li>They are passionate about developing solutions to achieve specific business needs and are involved in all aspects of online marketing, including, but not limited to, landing page design, website development, email marketing, search engine optimization, and analytics.</li>
</ul>

Full Stack Developer

We are seeking an experienced Digital Marketing Head to lead our internet marketing division and manage all aspects of our SEO, PPC, and social media products and services. The ideal candidate will have deep knowledge of the US real estate market, outstanding technical SEO expertise, and proven leadership experience. This role requires a strategic thinker who can drive measurable results while managing a multi-disciplinary team.

This position reports directly to the Chief Technology Officer and Operations Director for Technology.

 

What you'll do:

SEO Leadership and Expertise (Primary Focus)

<ul>
	<li>Develop and implement comprehensive SEO strategies tailored to real estate professionals</li>
	<li>Lead technical SEO initiatives including site audits, optimization, and performance improvements</li>
	<li>Stay current with SEO algorithm updates and industry best practices</li>
	<li>Train and mentor team members on SEO techniques and methodologies</li>
	<li>Ensure all client SEO strategies align with real estate business objectives and performance metrics</li>
	<li>Oversee link-building and off-page optimization campaigns</li>
</ul>

Digital Marketing Strategy

<ul>
	<li>Develop integrated digital marketing strategies encompassing SEO, PPC, and social media</li>
	<li>Analyze market trends specific to real estate to identify growth opportunities</li>
	<li>Monitor campaign performance and make data-driven decisions to optimize results</li>
	<li>Create "best-in-class" products and services with the product development team</li>
	<li>Source, vet, and manage digital marketing partners and vendors</li>
</ul>

Team Leadership &amp; Operations

<ul>
	<li>Lead, mentor, and manage the digital marketing team to ensure high performance</li>
	<li>Establish processes and workflows to improve efficiency and quality</li>
	<li>Conduct regular performance reviews and provide coaching to team members</li>
	<li>Forecast staffing needs based on revenue projections and workload</li>
	<li>Deliver monthly performance reports to the board and management team</li>
	<li>Achieve department KPIs including customer satisfaction, client retention, and profitability</li>
</ul>

Client Management

<ul>
	<li>Manage VIP and escalated real estate clients, ensuring white-glove service</li>
	<li>Support the sales team with technical expertise on high-value prospect calls</li>
	<li>Develop long-term client relationships to maximize retention</li>
	<li>Minimize escalations, refunds, and cancellations</li>
	<li>Work with teams to develop creative, real estate-specific solutions for client content strategies</li>
</ul>

Cross-Functional Collaboration

<ul>
	<li>Collaborate with web development, sales, and client services teams</li>
	<li>Work with product development to solve technical challenges</li>
	<li>Coordinate interdepartmental concerns and process improvements</li>
	<li>Provide feedback to management on product and service improvements</li>
</ul>

Digital Marketing Head

Company Description

Agent Image is a premier, privately held Web Design and Internet Marketing solutions company focusing on products and services for real estate professionals throughout the world.

Agent Image’s organizational culture is considered one of its keys to success and can be described as open, fast paced, casual and accountable (we expect all team members to perform at a high level). 

 
Job Description: 
 
Agent Image’s VIP Web Consultant is responsible for providing support to any Agent Image VIP clients and/or potential VIP clients through various channels such as phone call, email and/or slack. A VIP Web Consultant is also responsible for handling VIP clients that purchase AgentPro, Semi-Custom, ImagineStudio and True Custom website products.

 
A VIP Web Consultant should be able to handle customer inquiries and requests in a timely manner, identify the problems and offer solutions and recommendations that will improve clients’ websites. Additionally, a VIP Web Consultant must possess great interpersonal communication skills to better convey client requests to Agent Image’s production team. 
 
 
Job Responsibilities:

<ul>
	<li>Assist our clients through the website production process until their website is launched.</li>
	<li>Act as the bridge between our clients and the production team.</li>
	<li>Ensure the project remains within scope.</li>
	<li>Report the progress of projects to clients on a regular basis.</li>
	<li>Try to keep the project timeline within the approved schedule.</li>
	<li>Proactively make suggestions to clients on how to improve their online presence through industry best practices.</li>
	<li>Design the Homepage, Inner Pages, and Custom Requests in collaboration with the client</li>
	<li>Come up with not just aesthetically pleasing designs, but also designs that are functional and user friendly</li>
	<li>Must maintain excellent customer relationships.</li>
	<li>Assist in tracking web project issues and drive their resolution.</li>
	<li>Create project status reports and deliver status updates to clients and managers.</li>
	<li>Coordinate with our Los Angeles office by phone &amp; email.</li>
	<li>Anticipate errors in the projects prior to clients calling customer support or sales.</li>
	<li>Successful launch of projects with little to no tweaks from Quality Assurance.</li>
	<li>Be proactive in reviewing the websites for possible issues and revisions.</li>
	<li>Constantly answer phone calls to support Agent Image VIP clients and provide quality customer service and web consultations.</li>
	<li>Properly document customer’s request and issue related to any company product and services through different channels such as phone call, email and chat.</li>
	<li>Can identify issues, needs and requirements of customers and record it via case on company’s internal management system and handle it in a timely manner.</li>
	<li>Ability to utilize any internal and external resources to provide resolution and/or suggestions to enhance a client's website.</li>
	<li>Setting client’s expectations for turnaround time of services provided.</li>
	<li>Report or escalate issues to the production team and efficiently follow up on tasks to meet deadlines ensuring completion of due dates and cases.</li>
	<li>Establishes and maintains rapport with existing and potential clients to effectively promote product solutions based on client needs and budget.</li>
	<li>Must be well-organized, self-directed and able to multitask, understanding the importance of detailed professional-quality work.</li>
	<li>Meet the team metrics set by the Management</li>
	<li>Can adapt to sudden changes implemented by management.</li>
	<li>Share any information on how to handle unfamiliar or difficult customer concerns for the team’s efficient performance.</li>
	<li>Customer service driven.</li>
	<li>Understands and follows company processes and policies. 
	 </li>
</ul>

VIP Web Consultant | Customer Service | Remote

The Project Manager's primary responsibility is to be the main point of contact for our clients who have purchased our AgentPro, Semi-Custom, ImagineStudio and True Custom website products.

They also:

<ul>
	<li>Assist our clients through the website production process until their website is launched.</li>
	<li>Act as the bridge between our clients and the development team.</li>
	<li>Ensure the project remains within scope.</li>
	<li>Report the progress of projects to clients on a regular basis.</li>
	<li>Try to keep the project timeline within the approved schedule.</li>
	<li>Proactively make suggestions to clients on how to improve their online presence through industry best practices.</li>
</ul>

Responsibilities include:

<ul>
	<li>Manage the website projects in production.</li>
	<li>Must maintain excellent customer relationship.</li>
	<li>Assist in tracking web project issues and drive their resolution.</li>
	<li>Create project status reports and deliver status updates to clients and manager.</li>
	<li>Determine what our clients’ goals are and provide expert advice on how clients can achieve these goals.</li>
	<li>Is responsible in ensuring that our clients are provided the services that they need in order to achieve their business goals.</li>
	<li>Provide support on internal and client projects.</li>
	<li>Coordinate with our Los Angeles office by phone &amp; email.</li>
	<li>Anticipate errors in the projects prior to clients calling customer support or sales.</li>
	<li>Successful launch of projects with little to no tweaks from Quality Assurance.</li>
	<li>Be Proactive in reviewing the websites for possible issues and revisions.</li>
	<li>Establish smooth communication between clients and our development team, enabling different departments to work effectively and meet/surpass clients' expectations.</li>
	<li>Should not have more than 1 Valid escalation or escalation that lead to cancellation for the last trimester.</li>
	<li>Is able to zero out non-contacts every end of the week.</li>
	<li>Undergo and pass Advanced IDX training.</li>
</ul>

Project Manager | Remote

The Digital Strategist is primarily responsible for handling clients that purchase AgentPro, Semi-Custom, ImagineStudio, and True Custom website products. 

Job Responsibilities: 

<ul>
	<li>Assist our clients through the website production process until their website is launched.</li>
	<li>Act as the bridge between our clients and the production team.</li>
	<li>Ensure the project remains within scope.</li>
	<li>Report the progress of projects to clients on a regular basis.</li>
	<li>Keep the project timeline within the approved schedule.</li>
	<li>Assist in tracking web project issues and drive their resolution. </li>
	<li>Create project status reports and deliver status updates to clients and managers. </li>
	<li>Proactively make suggestions to clients on how to improve their online presence through industry best practices.</li>
	<li>Come up with not just aesthetically pleasing designs, but also designs that are functional and user friendly</li>
	<li>Keep up to date with current design trends – primarily in web design, but also in other fields as well </li>
	<li>Must maintain excellent customer relationship.</li>
	<li>Determine what our clients’ goals are and provide expert advice on how clients can achieve these goals.</li>
	<li>Coordinate with our Los Angeles office by phone &amp; email.</li>
	<li>Anticipate errors in the projects prior to clients calling customer support or sales.</li>
	<li>Successful launch of projects with little to no tweaks from Quality Assurance.</li>
	<li>Be Proactive in reviewing the websites for possible issues and revisions.</li>
	<li>Establish smooth communication between clients and our development team, enabling different departments to work effectively and meet/surpass clients' expectations.</li>
	<li>Must undergo and pass Advanced IDX training. </li>
</ul>

Organizing and Planning

Time Management

Account Management

Web Design

Decision-Making

Digital Strategist | Remote

<ul>
	<li>Assist our clients in their project’s production process.</li>
	<li>Act as the bridge between our clients and the production team.</li>
	<li>Ensure the project remains within scope.</li>
	<li>Try to keep the project timelines within the approved schedule.</li>
	<li>Continuously add value to our clients through top tier-customer service and developing “best-in-class” products/services with our product development team .</li>
	<li>Work with team members to develop creative solutions for clients and their website.</li>
	<li>Create an environment cultivating a high-level of customer service, excellence and performance for the team</li>
	<li>Report department performance on a weekly basis: important issues, what went well and what could be improved</li>
	<li>Stay up to date with industry best practices</li>
	<li>Regularly coordinate with the client and production teams regarding any new/updated processes or products</li>
	<li>Give feedback to the management team to improve products, services and customer experience.</li>
	<li>Maintain an objective approach on keeping clients happy and coming back for more work</li>
</ul>

Business Correspondence

Relationship Management

Critical Thinking

Leadership skills

Website Project Coordinator | Remote

UTAK POS (www.utak.ph) is one of Asia's leading Cloud POS + Inventory Management Fintech Start-ups, helping business owners manage their real-time sales, inventory, employee attendance, and much more, and all you need is a tablet and subscription! We even provide a FREE e-commerce platform, so they can take your business online and get your own website to start accepting orders and payments!

We're also an award-winning, proudly Filipino Fintech Start-up built from scratch in Manila to support MSMEs (Micro, Small, and Medium Enterprises) with affordable technology solutions like cloud-based POS (point of- ale) inventory, time attendance, and e-commerce software on an iPad/Tablet or phone. Our social mission and advocacy is to help local businesses grow, so they can create more jobs, which reduces poverty and supports the local economy.

We serve thousands of clients across the Philippines in industries as diverse as cafes, restaurants, food kiosks, franchises, milk tea stores, retail, services, pharmacies, spas, groceries, and sari-sari stores.

Our work culture is friendly, fun, entrepreneurial, and humble. We believe in continually training, rewarding, encouraging, and supporting every member of our team to realize their full potential and become the best version of themselves. If that sounds like a company you would be interested in working at, do come and join us!

UTAK POS

<ul>
	<li>Take on a leadership role by formulating and executing strategic plans in line with company objectives</li>
	<li>Set and ensure the reach of relevant team KPIs to help maintain excellent performance</li>
	<li>Develop and execute data-driven marketing strategies for high-quality lead generation</li>
	<li>Understand business owner perspectives to craft compelling messages</li>
	<li>Ideate and create engaging monthly social media content, videos, and persuasive copies to maintain a strong online presence across platforms</li>
	<li>Implement SEO best practices to enhance online visibility</li>
	<li>Identify and target relevant audiences to optimize lead generation</li>
	<li>Build and expand page audiences and followers</li>
	<li>Optimize marketing budgets for cost-effective lead acquisition</li>
	<li>Plan and organize initiatives to boost brand awareness and conversions</li>
	<li>Track, analyze, and manage advertising campaigns and their results across various platforms</li>
	<li>Utilize metrics and data to monitor and adjust marketing strategies for maximum lead generation</li>
	<li>Conduct market research and stay informed about competitor positioning</li>
	<li>Oversee booth design and event-related tasks for expos and events</li>
	<li>Create and design various company materials such as decks, banners, infographics, brochures, flyers, etc.</li>
	<li>Assist in documenting team events and expos</li>
</ul>

Senior Marketing Associate

Kalibrr Remote is Kalibrr Technology Ventures Inc tech-based service that provides Small and Medium Enterprise businesses based outside the Philippines with access to the best offshore Filipino talent at the quickest possible time.

Backed by almost 10 years of matching the right talents with the right companies, Kalibrr provides both jobseeker and recruiter with the security, tools and expertise to be successful through a Remote work engagement.   

As a country, we have solidified our image as the “BPO capital of the world,” Now, Kalibrr Remote will make the Philippines the “Remote Workforce Capital of the World.”

Kalibrr Remote

DrChrono is an all-in-one electronic health records (EHR) and practice management (PM) solution enabling the medical practice of the future. 

DrChrono

DrChrono is the place for talented, driven sales professionals who are passionate about the future of healthcare and building a rewarding career in sales. Our mission is to build a technology platform that enables medical practices of all sizes to make care more informed, more personalized, more interactive, and more adaptable. Our platform has been used by thousands of physicians who in turn have provided care to millions of patients.

Here’s where you come in.

We are looking for an RCM Service Manager to join our Revenue Cycle Management (RCM) team, and focus on DrChrono’s Revenue Cycle Management customers. This person will oversee the day-to-day billing and collections operations teams. He/she will be the main point of contact for assigned clients and will be responsible for all communication to the client regarding practice performance, issue resolution, and anything else related to the medical billing process.

The RCM Service Manager will work with the operations team to ensure billing and collection activities are timely and accurate, and will create and review monthly reports to analyze outcomes, performance, and identify trends. He/she will ensure HIPAA privacy and security regulations are being followed.

Responsibilities

<ul>
	<li>The Service Manager has the overall responsibility for the performance of the clinic revenue cycle KPIs (e.g. days in accounts receivable, first-pass payment resolution, best practice office workflow which results in timely signed visits), subject matter expertise, and Client satisfaction ratings are the primary measures of success</li>
	<li>Establishing and maintaining system parameters that support timely submission of claims to payers resulting in payment maximization that is both efficient and effective</li>
	<li>Managing Client accounts receivable, including analyzing by category and by payer and offering strategic solutions to reduce time in aging</li>
	<li>Directing the AR team on follow up work to determine unpaid claim status and taking appropriate actions to ensure prompt payment</li>
	<li>SME in revenue cycle management, which includes monthly and quarterly reporting to client, identifying issues affecting performance, and recommending actions to drive success</li>
	<li>Deliver exceptional customer service by resolving patient escalations timely</li>
	<li>Collaborate with other departments on software functions, workflows and best practices to assist clients and help develop and suggest new reporting tools needed to analyze a client account.</li>
	<li>Build out and document practice and company-specific protocols and processes.</li>
	<li>Provide information pertaining to billing, coding, managed care networks, insurance carriers and reimbursement to the Executive team or clients as needed.</li>
	<li>Attend relevant seminars to remain abreast of current issues regarding revenue cycle management, Medicare compliance and HIPAA.</li>
	<li>Assist clients with transactional changes to their accounts - provider adds, plan changes, reduction of fees, churn.</li>
</ul>

Kalibrr Job Search