LeapFroggr Inc. is a technology company that operates SeriousMD & NowServing. Together, SeriousMD & NowServing is a healthcare platform, whose sole mission is to "improve healthcare through technology."

Our company culture revolves around excellence, family and community, cooperation and sharing.

LeapFroggr Inc.

We are on a mission to transform healthcare in the Philippines. We believe in innovation and excellence, and we're looking for passionate individuals to join our team. As a Junior Product Support Specialist, you will play a crucial role in ensuring unparalleled customer satisfaction and service excellence.

Key Responsibilities:

Customer Service Immersion

<ul>
	<li>Immerse yourself in the customer service role to better understand the product and customer needs.</li>
	<li>Provide exceptional customer support to gain firsthand insights into user experiences and challenges.</li>
	<li>Use your customer service experience to inform product improvements and innovations.</li>
</ul>

Product Development and Lifecycle Management

<ul>
	<li>Support aspects of the product lifecycle from ideation to launch and post-launch optimization.</li>
	<li>Implement best practices for product development, including agile methodologies, user-centered design, and data-driven decision-making.</li>
	<li>Ensure the timely delivery of high-quality products that meet user expectations and business objectives.</li>
</ul>

User Experience and Design

<ul>
	<li>Champion the user experience, ensuring our products are intuitive, engaging, and delightful to use.</li>
	<li>Collaborate with design and UX teams to create user-centered designs that solve real problems and drive engagement.</li>
</ul>

Data-Driven Decision Making

<ul>
	<li>Utilize analytics and user feedback to inform product decisions and prioritize features.</li>
	<li>Assist in establishing and tracking key performance indicators (KPIs) to measure product success and identify areas for improvement.</li>
</ul>

Market and Competitive Analysis

<ul>
	<li>Conduct market and competitive analysis to stay ahead of industry trends and competitor offerings.</li>
	<li>Identify and act on opportunities to differentiate our products and capture market share.</li>
</ul>

Product Support Specialist

You will play a pivotal role in our journey to transform healthcare in the Philippines. Your primary mission will be to ensure unparalleled customer satisfaction and service excellence. This is not just about managing products; it's about leading innovation in a sector that impacts everyone's lives. You will work closely with cross-functional teams to envision, develop, and execute strategies that push the boundaries of what's possible in healthcare technology. 

 

Product Vision and Strategy

<ul>
	<li>Contribute to and help articulate a compelling product vision and strategy that aligns seamlessly with the company's overarching goals.</li>
	<li>Identify market opportunities and consumer needs to guide product development.</li>
	<li>Assist in driving the product roadmap, ensuring it aligns with business objectives and market demands.</li>
</ul>

Cross-Functional Collaboration

<ul>
	<li>Work closely with cross-functional teams, including engineering, design, marketing, and sales, to ensure smooth product development and launch.</li>
	<li>Facilitate effective communication and collaboration among team members to achieve product goals.</li>
</ul>

Product Development and Lifecycle Management

<ul>
	<li>Oversee aspects of the product lifecycle from ideation to launch and post-launch optimization.</li>
	<li>Implement best practices for product development, including agile methodologies, user-centered design, and data-driven decision-making.</li>
	<li>Ensure the timely delivery of high-quality products that meet user expectations and business objectives.</li>
</ul>

User Experience and Design

<ul>
	<li>Champion the user experience, ensuring our products are intuitive, engaging, and delightful to use.</li>
	<li>Collaborate with design and UX teams to create user-centered designs that solve real problems and drive engagement.</li>
</ul>

Data-Driven Decision Making

<ul>
	<li>Utilize analytics and user feedback to inform product decisions and prioritize features.</li>
	<li>Establish and track key performance indicators (KPIs) to measure product success and identify areas for improvement.</li>
</ul>

Market and Competitive Analysis

<ul>
	<li>Conduct thorough market and competitive analysis to stay ahead of industry trends and competitor offerings.</li>
	<li>Identify and act on opportunities to differentiate our products and capture market share.</li>
</ul>

Stakeholder Communication

<ul>
	<li>Effectively communicate product vision, strategy, and progress to internal and external stakeholders.</li>
	<li>Serve as a point of contact for product-related inquiries from senior leadership, investors, and key partners.</li>
</ul>

Associate Product Manager

August 99 is a company of startups with 25 years experience and expertise in the world of tech and digital. We help other businesses succeed through the use of cutting-edge technology and innovative strategy. We also offer a suite of web-based digital products for clients world-wide: full web design, internet marketing, content creation, and app development.

Going beyond startups, we also believe in empowering individuals to excel in their chosen careers. August 99 fosters an exciting collaborative working environment that encourages our people to go beyond their job descriptions and achieve more. It’s all a part of our core values: dare something worthy, find your awesome, and earn your beef!

August 99 is part of Venture Studio 12 (VS12). Learn more about VS12 and its global companies and brands at vs12.com.

August 99, Inc

The Quality Assurance or QA Intern is helps the team in ensuring that products such as websites, themes, and plugins conform to standards by executing test plans. The process involves creation of proper documentation, cross-browser checks, and making sure that the final product adheres to client requirements. They also need to be familiar with basic HTML and CSS.

Responsibilities include:

<ul>
	<li>Conduct manual and automated testing procedures on websites.</li>
	<li>Test internal tools such as Wordpress plugins and themes.</li>
	<li>Perform diagnostics and provide developers the steps to replicate bugs.</li>
	<li>Provide documentation and project history by submitting site issues to Salesforce and Gitlab.</li>
	<li>Perform minor adjustments and maintenance such as inputting DNS records and upgrading Wordpress plugins.</li>
	<li>Timely complete assigned projects and meet required daily output assigned by the QA team lead or Senior QA.</li>
	<li>Coordinate with and provide updates to the team about deliverables.</li>
	<li>Work on special projects assigned by the QA team lead if needed.</li>
</ul>

Quality Assurance (QA) Intern

About Ylopo

Ylopo, LLC is a rapidly growing marketing and technology company providing internet marketing services and proprietary lead generation and engagement software to successful real estate agents across the country. We are seeking an outgoing, tech savvy individual to join our growing team.

Why work for Ylopo?

At Ylopo we offer team members:

A full time, permanent work from home set up

A commitment to personal development
guidance and support at a high level through interfacing with our Executive Team to prioritize goals as a company,

Excellent leadership and mentoring for our entry-level to senior staff, and recognition of outstanding efforts,

Team building events, team lunches/ happy hours, and other company wide events

A supportive, caring environment dedicated to continuous learning and growth.
With over a decade of experience in the real estate industry Howard is now back alongside Juefeng Ge, former head of digital marketing for TigerLead and now co-founder and Chief Marketing Officer of Ylopo, to leverage the latest and most effective technological advancements in the field to help Ylopo’s clients generate more business and better promote their team, brand, and listings.

Ylopo LLC

What is AI Voice? 

AI Voice is an exciting AI product that calls leads for Ylopo clients!

The AI Voice Support Specialist plays a crucial role in managing AI Voice submissions, interacting with clients to gather information, configuring AI Voice setups, and providing live product support. 

The responsibilities include both administrative tasks, such as updating trackers and Salesforce tags, and technical duties, like implementing AI Voice and configuring Strypes and CRM settings for clients. 

Effective communication skills, including Zoom, calls, texts, and email, are essential for client interaction. 

The AI Voice Support Specialist acts as a subject matter expert, guiding clients through the AI Voice implementation process and supporting them throughout their lifecycle. Collaboration with internal departments, including billing, sales, product support, and client success management, is a key aspect of the role.

 

Responsibilities:

<ul>
	<li>Support clients on AI Voice accurately and timely</li>
	<li>Configure AI Voice on client’s behalf</li>
	<li>Communicate with clients via zoom video, text, call, and/or email as needed to ensure a positive experience</li>
	<li>Serve as Subject Matter Expert for AI Voice product</li>
	<li>Meet all KPIs, including setup time and AI Voice accounts sent live</li>
	<li>Maintain satisfactory standards of training and undertake such training and development as reasonably required by the company</li>
	<li>The AI Voice Support Specialist acts as a subject matter expert, guiding clients through the AI Voice implementation process and supporting them throughout their lifecycle, including having retention conversations when needed.</li>
</ul>

AI Voice Support Specialist

At Pearl Talent, we’re more than just connectors—we’re dedicated partners in your professional growth. We carefully match ambitious, talented individuals with innovative companies that prioritize long-term development and success. In this role, you’ll be working with a cutting-edge company in the health-tech sector, a forward-thinking organization that is revolutionizing proactive health through AI-powered technology and personalized consumer goods. By joining through Pearl, you’re not just stepping into a job—you’re opening the door to a world of opportunities for career growth and making a lasting impact. We ensure the role is a perfect fit for you, setting you on a path to thrive and excel in your career.

Pearl Talent

Role Overview

We’re seeking a Senior Accountant who thrives in fast-paced environments and loves building systems from the ground up. This is a hands-on role for someone who is not only technically sharp but also enjoys automating workflows, optimizing month-end close, and being a key partner in financial decision-making. You’ll report directly to the CFO and play a critical role in maintaining accurate financials, tax compliance, and operational efficiency.

Key Responsibilities

Accounting Operations

Own end-to-end accounts payable, vendor setup, and compliance with 1099 guidelines

Manage employee expense reports, payroll entries, and bonus/commission accruals

Support payroll processing and track tax-related filings (state and federal)

Month-End Close &amp; Reporting

Lead reconciliations for prepaid expenses, fixed assets, and general accruals

Prepare accurate journal entries and manage balance sheet reconciliations

Drive month-end and year-end close processes in coordination with finance leadership

Compliance &amp; Process Optimization

Assist in external audits and ensure compliance with tax regulations (1099s, sales tax, corporate tax)

Continuously identify opportunities to automate and streamline accounting workflows

Maintain and enforce internal controls aligned with US GAAP and ASC 606

Senior Accountant

UTAK POS (www.utak.ph) is one of Asia's leading Cloud POS + Inventory Management Fintech Start-ups, helping business owners manage their real-time sales, inventory, employee attendance, and much more, and all you need is a tablet and subscription! We even provide a FREE e-commerce platform, so they can take your business online and get your own website to start accepting orders and payments!

We're also an award-winning, proudly Filipino Fintech Start-up built from scratch in Manila to support MSMEs (Micro, Small, and Medium Enterprises) with affordable technology solutions like cloud-based POS (point of- ale) inventory, time attendance, and e-commerce software on an iPad/Tablet or phone. Our social mission and advocacy is to help local businesses grow, so they can create more jobs, which reduces poverty and supports the local economy.

We serve thousands of clients across the Philippines in industries as diverse as cafes, restaurants, food kiosks, franchises, milk tea stores, retail, services, pharmacies, spas, groceries, and sari-sari stores.

Our work culture is friendly, fun, entrepreneurial, and humble. We believe in continually training, rewarding, encouraging, and supporting every member of our team to realize their full potential and become the best version of themselves. If that sounds like a company you would be interested in working at, do come and join us!

UTAK POS

<ul>
	<li>Develop and execute data-driven marketing strategies for high-quality lead generation</li>
	<li>Understand business owner perspectives to craft compelling messages</li>
	<li>Ideate and create engaging monthly social media content, videos, and persuasive copies to maintain a strong online presence across platforms</li>
	<li>Implement SEO best practices to enhance online visibility</li>
	<li>Identify and target relevant audiences to optimize lead generation</li>
	<li>Build and expand page audiences and followers</li>
	<li>Optimize marketing budgets for cost-effective lead acquisition</li>
	<li>Plan and organize initiatives to boost brand awareness and conversions</li>
	<li>Track, analyze, and manage advertising campaigns and their results across various platforms</li>
	<li>Utilize metrics and data to monitor and adjust marketing strategies for maximum lead generation</li>
	<li>Conduct market research and stay informed about competitor positioning</li>
	<li>Oversee booth design and event-related tasks for expos and events</li>
	<li>Create and design various company materials such as decks, banners, infographics, brochures, flyers, etc.</li>
	<li>Assist in documenting team events and expos 
	 </li>
</ul>

Marketing Associate

Company Description

Agent Image is a premier, privately held Web Design and Internet Marketing solutions company focusing on products and services for real estate professionals throughout the world.

Agent Image’s organizational culture is considered one of its keys to success and can be described as open, fast paced, casual and accountable (we expect all team members to perform at a high level). 

 
Job Description: 
 
Agent Image’s VIP Web Consultant is responsible for providing support to any Agent Image VIP clients and/or potential VIP clients through various channels such as phone call, email and/or slack. A VIP Web Consultant is also responsible for handling VIP clients that purchase AgentPro, Semi-Custom, ImagineStudio and True Custom website products.

 
A VIP Web Consultant should be able to handle customer inquiries and requests in a timely manner, identify the problems and offer solutions and recommendations that will improve clients’ websites. Additionally, a VIP Web Consultant must possess great interpersonal communication skills to better convey client requests to Agent Image’s production team. 
 
 
Job Responsibilities:

<ul>
	<li>Assist our clients through the website production process until their website is launched.</li>
	<li>Act as the bridge between our clients and the production team.</li>
	<li>Ensure the project remains within scope.</li>
	<li>Report the progress of projects to clients on a regular basis.</li>
	<li>Try to keep the project timeline within the approved schedule.</li>
	<li>Proactively make suggestions to clients on how to improve their online presence through industry best practices.</li>
	<li>Design the Homepage, Inner Pages, and Custom Requests in collaboration with the client</li>
	<li>Come up with not just aesthetically pleasing designs, but also designs that are functional and user friendly</li>
	<li>Must maintain excellent customer relationships.</li>
	<li>Assist in tracking web project issues and drive their resolution.</li>
	<li>Create project status reports and deliver status updates to clients and managers.</li>
	<li>Coordinate with our Los Angeles office by phone &amp; email.</li>
	<li>Anticipate errors in the projects prior to clients calling customer support or sales.</li>
	<li>Successful launch of projects with little to no tweaks from Quality Assurance.</li>
	<li>Be proactive in reviewing the websites for possible issues and revisions.</li>
	<li>Constantly answer phone calls to support Agent Image VIP clients and provide quality customer service and web consultations.</li>
	<li>Properly document customer’s request and issue related to any company product and services through different channels such as phone call, email and chat.</li>
	<li>Can identify issues, needs and requirements of customers and record it via case on company’s internal management system and handle it in a timely manner.</li>
	<li>Ability to utilize any internal and external resources to provide resolution and/or suggestions to enhance a client's website.</li>
	<li>Setting client’s expectations for turnaround time of services provided.</li>
	<li>Report or escalate issues to the production team and efficiently follow up on tasks to meet deadlines ensuring completion of due dates and cases.</li>
	<li>Establishes and maintains rapport with existing and potential clients to effectively promote product solutions based on client needs and budget.</li>
	<li>Must be well-organized, self-directed and able to multitask, understanding the importance of detailed professional-quality work.</li>
	<li>Meet the team metrics set by the Management</li>
	<li>Can adapt to sudden changes implemented by management.</li>
	<li>Share any information on how to handle unfamiliar or difficult customer concerns for the team’s efficient performance.</li>
	<li>Customer service driven.</li>
	<li>Understands and follows company processes and policies. 
	 </li>
</ul>

VIP Web Consultant | Customer Service | Remote

The Project Manager's primary responsibility is to be the main point of contact for our clients who have purchased our AgentPro, Semi-Custom, ImagineStudio and True Custom website products.

They also:

<ul>
	<li>Assist our clients through the website production process until their website is launched.</li>
	<li>Act as the bridge between our clients and the development team.</li>
	<li>Ensure the project remains within scope.</li>
	<li>Report the progress of projects to clients on a regular basis.</li>
	<li>Try to keep the project timeline within the approved schedule.</li>
	<li>Proactively make suggestions to clients on how to improve their online presence through industry best practices.</li>
</ul>

Responsibilities include:

<ul>
	<li>Manage the website projects in production.</li>
	<li>Must maintain excellent customer relationship.</li>
	<li>Assist in tracking web project issues and drive their resolution.</li>
	<li>Create project status reports and deliver status updates to clients and manager.</li>
	<li>Determine what our clients’ goals are and provide expert advice on how clients can achieve these goals.</li>
	<li>Is responsible in ensuring that our clients are provided the services that they need in order to achieve their business goals.</li>
	<li>Provide support on internal and client projects.</li>
	<li>Coordinate with our Los Angeles office by phone &amp; email.</li>
	<li>Anticipate errors in the projects prior to clients calling customer support or sales.</li>
	<li>Successful launch of projects with little to no tweaks from Quality Assurance.</li>
	<li>Be Proactive in reviewing the websites for possible issues and revisions.</li>
	<li>Establish smooth communication between clients and our development team, enabling different departments to work effectively and meet/surpass clients' expectations.</li>
	<li>Should not have more than 1 Valid escalation or escalation that lead to cancellation for the last trimester.</li>
	<li>Is able to zero out non-contacts every end of the week.</li>
	<li>Undergo and pass Advanced IDX training.</li>
</ul>

Project Manager | Remote

<ul>
	<li>Assist our clients in their project’s production process.</li>
	<li>Act as the bridge between our clients and the production team.</li>
	<li>Ensure the project remains within scope.</li>
	<li>Try to keep the project timelines within the approved schedule.</li>
	<li>Continuously add value to our clients through top tier-customer service and developing “best-in-class” products/services with our product development team .</li>
	<li>Work with team members to develop creative solutions for clients and their website.</li>
	<li>Create an environment cultivating a high-level of customer service, excellence and performance for the team</li>
	<li>Report department performance on a weekly basis: important issues, what went well and what could be improved</li>
	<li>Stay up to date with industry best practices</li>
	<li>Regularly coordinate with the client and production teams regarding any new/updated processes or products</li>
	<li>Give feedback to the management team to improve products, services and customer experience.</li>
	<li>Maintain an objective approach on keeping clients happy and coming back for more work</li>
</ul>

Website Project Coordinator | Remote

Kalibrr Remote is Kalibrr Technology Ventures Inc tech-based service that provides Small and Medium Enterprise businesses based outside the Philippines with access to the best offshore Filipino talent at the quickest possible time.

Backed by almost 10 years of matching the right talents with the right companies, Kalibrr provides both jobseeker and recruiter with the security, tools and expertise to be successful through a Remote work engagement.   

As a country, we have solidified our image as the “BPO capital of the world,” Now, Kalibrr Remote will make the Philippines the “Remote Workforce Capital of the World.”

Kalibrr Remote

DrChrono is an all-in-one electronic health records (EHR) and practice management (PM) solution enabling the medical practice of the future. 

DrChrono

Join our team as a Healthcare Customer Service &amp; Support Associate, where you'll play a key role in supporting medical professionals and patients by providing timely, accurate, and compassionate service.

<ul>
	<li>Handle high-volume inbound phone calls, chats, and tickets from healthcare clients, ensuring inquiries are resolved efficiently and in alignment with company OKRs.</li>
	<li>Triage and prioritize cases based on urgency, severity, and impact—especially those involving patient care workflows and clinical data.</li>
	<li>Deliver basic technical and software support for healthcare users on the DrChrono web and iOS platforms, and Partner information.</li>
	<li>Act as both a support representative and product consultant for our healthcare clients, offering clear guidance and education on our clinical and practice management solutions.</li>
	<li>Proactively identify recurring healthcare-related issues and escalate unresolved or high-impact cases to ensure patient safety and client satisfaction.</li>
	<li>Use internal tools to track customer concerns and collaborate with Sales, Support, and Engineering for seamless case resolution.</li>
	<li>Represent the voice of healthcare professionals and patients relaying product feedback and service insights to internal teams.</li>
	<li>Collaborate with the Account Management team to maintain strong customer relationships and a full understanding of client accounts and workflows.</li>
	<li>Maintain a high level of empathy and customer care, especially when assisting clients dealing with sensitive patient information or time-critical healthcare tasks.</li>
	<li>Contribute to the knowledge base and help identify trends in medical practice support needs; suggest new content for help articles and training.</li>
	<li>Work to exceed team KPIs and personal performance goals, ensuring top-tier customer satisfaction in a healthcare setting.</li>
</ul>

Customer Service and Support Associate [Healthcare Account]

<ul>
	<li>You will be working as part of our product team and will help prototype, ship, and iterate the designs for our products.</li>
	<li>Since we’re expanding our product lines, this also means we need you to be knowledgeable in designing for web, iOS and Android.</li>
	<li>You will also be expected to mark up web designs and slice assets for the developers.</li>
	<li>While you’re confident in your skills, you should also know that there’s a lot more to learn in the UX / UI field, so bring your teachable self.</li>
	<li>You need to be open to criticism, and you need to continuously improve in your UX / UI design practice.</li>
</ul>

User Experience Designer | UX

We are seeking a highly skilled and experienced Senior UX Designer to join our dynamic product team. In this role, you will be instrumental in prototyping, shipping, and iterating the designs for our products. As we expand our product lines, your expertise in designing for web, iOS, and Android platforms will be crucial. You will also collaborate closely with developers, marking up web designs and slicing assets to ensure seamless integration.

While we value your confidence in your skills, we also expect a continuous learning attitude. You should be open to constructive criticism and committed to ongoing improvement in your UX/UI design practices.

Key Responsibilities:

<ul>
	<li>Prototype, ship, and iterate design solutions for web, iOS, and Android platforms.</li>
	<li>Mark up web designs and slice assets for developers.</li>
	<li>Collaborate with cross-functional teams, including product managers and developers, to ensure design feasibility and excellence.</li>
	<li>Conduct user research and apply findings to inform and validate design decisions.</li>
	<li>Create wireframes, sitemaps, and prototypes to effectively communicate design ideas.</li>
	<li>Stay updated with industry trends and best practices to continually enhance our design processes.</li>
	<li>Present design concepts and solutions to stakeholders and incorporate feedback.</li>
</ul>

Senior UX Designer

Summary:

The Data Feed Coordinator is responsible for coordinating the various components of Ylopo’s IDX data feed integrations, including compliance, billing, and reporting. This team member will correspond with various members of MLS boards and may interact with clients and/or brokers on occasion. This role will be email and phone based. This role reports to Erin Druskbasky [MLS Operations Manager].

Team members well-suited to this role will have a track record of being client-focused and providing exceptional service, both internally and externally within an organization. Attention to detail and exceptional organizational skills are a must. This role requires excellent communication skills, both through email/tickets and over the phone. Candidates do not have to have prior experience working at real estate, software or marketing companies, but should be willing to learn the intricacies of the Ylopo product and the nuances and compliance requirements of the many MLS boards we partner with. Most importantly, we’re looking for candidates who are quick-thinking, detail-oriented, patient, positive, and thoughtful.

Responsibilities:

<ul>
	<li>Manage IDX paperwork and reporting for Ylopo clients to ensure compliance with MLS boards</li>
	<li>Maintain existing documentation and build new documentation (Google Sheets/Docs/Excel Spreadsheets) based on internal organization of MLS boards and their related IDX feeds</li>
	<li>Review and report IDX feed technical issues to MLS boards and vendor contacts</li>
	<li>Respond (via phone/email/text) to all client and/or MLS board requests in a timely manner (2 hour TAT) to provide a high level of customer support</li>
	<li>Speak confidently and professionally with MLS board representatives, clients, and brokers</li>
	<li>Complete special projects and outbound calls as needed</li>
	<li>Serve as subject matter expert for Ylopo MLS/IDX data feed process</li>
	<li>Learn the ins and outs of Ylopo product 
	 </li>
</ul>

 

Specific Tasks:

<ul>
	<li>Review the daily IDX feed support queue; respond to tickets or assign tickets to appropriate team member for response</li>
	<li>Own IDX paperwork for various processes (e.g. brokerage change, domain name change, new IDX feed requests, license transfers)</li>
	<li>Follow up with MLS board(s) for paperwork approval</li>
	<li>Coordinate with billing team on IDX/MLS fees for various boards</li>
	<li>Manage responses related to IDX/MLS issues in internal slack channels</li>
	<li>Audit monthly/quarterly client lists for MLS compliance</li>
</ul>

Data Feed Coordinator

The VIP Digital Strategist is primarily responsible for handling VIP clients that purchase our services and website products. The successful candidate is expected to:

<ul>
	<li>Assist our clients through the website production process until their website is launched.</li>
	<li>Act as the bridge between our clients and the production team. </li>
	<li>Ensure the project remains within scope. </li>
	<li>Report the progress of projects to clients on a regular basis. </li>
	<li>Try to keep the project timeline within the approved schedule. </li>
	<li>Proactively make suggestions to clients on how to improve their online presence through industry best practices.</li>
</ul>

The VIP Digital Stragetist's responsibilities and metrics include: 

<ul>
	<li>Design the Homepage, Inner Pages, and Custom Requests in collaboration with the client</li>
	<li>Come up with not just aesthetically pleasing designs, but also designs that are functional and user friendly</li>
	<li>Keep up to date with current design trends – primarily in web design, but also in other fields as well</li>
	<li>Manage the website projects in production. </li>
	<li>Must maintain excellent customer relationships.</li>
	<li>Assist in tracking web project issues and drive their resolution. </li>
	<li>Create project status reports and deliver status updates to clients and managers.</li>
	<li>Determine what our clients’ goals are and provide expert advice on how clients can achieve these goals.</li>
	<li>Is responsible in ensuring that our clients are provided the services that they need in order to achieve their business goals.</li>
	<li>Provide support on internal and client projects.</li>
	<li>Coordinate with our Los Angeles office by phone &amp; email.</li>
	<li>Anticipate errors in the projects prior to clients calling customer support or sales. </li>
	<li>Successful launch of projects with little to no tweaks from Quality Assurance.</li>
	<li>Be Proactive in reviewing the websites for possible issues and revisions.</li>
	<li>Establish smooth communication between clients and our development team, enabling different departments to work effectively and meet/surpass clients' expectations. </li>
	<li>Able to accomplish a Minimum of 6 marked completed projects of 25 in progress/Active Projects, (All products including SEO) per month, 24 completions in 4 consecutive months, and/or a total of 36 completions for 6 consecutive months.</li>
	<li>Should not have more than 1 Valid escalation or escalation that lead to a cancellation.</li>
	<li>Is able to zero out non contacts every end of the week. </li>
	<li>Must undergo and pass Advanced IDX training.</li>
</ul>

Job Requirements: 

<ul>
	<li>Experience in project management or handling multiple clients at a given time Background in art and design is a must.</li>
	<li>Excellent written and oral communication skills with at least a neutral North American accent, including the ability to explain and present technical information.</li>
	<li>Background in customer support with at least 1 year experience servicing customers in the U.S. / North America. </li>
	<li>Background in handling internet-related products such as web hosting and web design.</li>
	<li>Ability to handle multiple tasks simultaneously, prioritize workload efficiently and meet strict deadlines. </li>
	<li>Highly adaptable and willing to learn in a fast-paced work environment.</li>
	<li>Goal-driven and detail-oriented. </li>
	<li>Positive attitude and willing to work with a team. </li>
	<li>Salesforce knowledge is a strong plus. </li>
	<li>Wordpress knowledge is a strong plus. </li>
</ul>

This test unit measures the ability to identify patterns and inconsistencies in visual representations of data

With the vast information employees need to process and retain every day, attention to detail becomes a critical skill to have because of the efficiency it gives. Also, because thorough employees have more initiative to understand the cause and not just the effect, they do less of the unnecessary rework and produce more complete output. This test measures ability to identify patterns and inconsistencies in visual representations of data.

Attention to Detail

This test unit measures the ability to listen, understand, and follow a set of spoken instructions and remember the important details for implementation

Hiring employees that can accurately follow steps and processes dictated verbally ensures two things--same output and employee safety. Variations due to not following instructions can cost a business a lot of money.This test unit measures the ability to understand and follow a set of detailed written instructions and then select and implement the correct course of action.

Following Instructions (Verbal)

VIP Digital Strategist

We are looking for a Data Scientist who will support our product, sales, leadership and marketing teams with insights gained from analyzing company data. The ideal candidate is adept at using large data sets to find opportunities for product and process optimization and using models to test the effectiveness of different courses of action. They must have strong experience using a variety of data mining/data analysis methods, using a variety of data tools, building and implementing models, using/creating algorithms and creating/running simulations. They must have a proven ability to drive business results with their data-based insights. The right candidate will have a passion for discovering solutions hidden in large data sets and working with stakeholders to improve business outcomes.

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