Be a part of a "not so corporate" organization that is continuing to embark on an exciting journey.

Squadzip, our SaaS platform, has been launched to our enterprise clients and has received praise for its fresh and unique approach to addressing real felt pains of sales, operations, and service organizations, as well as its simplicity in adoption and implementation. 

Squadzip is the first co-investment of Kickstart Ventures and Plug and Play Tech Center in the Philippines. In only a few years since we opened office, Squadzip has found itself as an invaluable tool for businesses in multiple industries and locations. Today, Squadzip has positioned itself to be the "Digital Extension of the Office",  where teams can stay on top of their work and be productive from anywhere.

This is a place where you will be challenged to be creative and innovative on a daily basis. The future of digitalization is bright and sunny and we are looking for the bold few to help us shape it.

Squadzip (Digital Space Explorer, Inc.)

We are looking for individuals who can evangelize the idea that productive work can be done from anywhere! Right now businesses are spending billions on larger than necessary workspaces. The pandemic has forced businesses to consider work-from-home arrangements, but businesses are struggling to see this as a sustainable and productive way to move forward.

Squadzip is the Digital Extension of the Office, a platform that serves as a central reporting hub for all types of customer interactions, face-to-face interactions, video calls, voice calls, messaging, and more. We are looking for a few, energetic, driven individuals to help us spread this movement across the world.

Squadzip's Product Management team are considered the keepers of our product. Product Management Associates play a critical role in the organization. Among these responsibilities are the following:

<ul>
	<li>Ownership of customer support and product quality testing functions.</li>
	<li>Ideating new product ideas and strategies.</li>
	<li>Researching new technologies, market trends</li>
	<li>Provide customer support to Squadzip customers and enterprises on trial.</li>
	<li>Provide support to Customer Success, Business Development and Marketing as a product expert both in the office and in the field.</li>
	<li>Gather data from customers and existing prospective customers to validate product roadmap, ideas, and assumptions.</li>
	<li>Working with development team to manage development timelines</li>
	<li>Building content to support external customers</li>
</ul>

Product Management Associate

UTAK POS (www.utak.ph) is one of Asia's leading Cloud POS + Inventory Management Fintech Start-ups, helping business owners manage their real-time sales, inventory, employee attendance, and much more, and all you need is a tablet and subscription! We even provide a FREE e-commerce platform, so they can take your business online and get your own website to start accepting orders and payments!

We're also an award-winning, proudly Filipino Fintech Start-up built from scratch in Manila to support MSMEs (Micro, Small, and Medium Enterprises) with affordable technology solutions like cloud-based POS (point of- ale) inventory, time attendance, and e-commerce software on an iPad/Tablet or phone. Our social mission and advocacy is to help local businesses grow, so they can create more jobs, which reduces poverty and supports the local economy.

We serve thousands of clients across the Philippines in industries as diverse as cafes, restaurants, food kiosks, franchises, milk tea stores, retail, services, pharmacies, spas, groceries, and sari-sari stores.

Our work culture is friendly, fun, entrepreneurial, and humble. We believe in continually training, rewarding, encouraging, and supporting every member of our team to realize their full potential and become the best version of themselves. If that sounds like a company you would be interested in working at, do come and join us!

UTAK POS

<ul>
	<li>Develop and execute data-driven marketing strategies for high-quality lead generation</li>
	<li>Understand business owner perspectives to craft compelling messages</li>
	<li>Ideate and create engaging monthly social media content, videos, and persuasive copies to maintain a strong online presence across platforms</li>
	<li>Implement SEO best practices to enhance online visibility</li>
	<li>Identify and target relevant audiences to optimize lead generation</li>
	<li>Build and expand page audiences and followers</li>
	<li>Optimize marketing budgets for cost-effective lead acquisition</li>
	<li>Plan and organize initiatives to boost brand awareness and conversions</li>
	<li>Track, analyze, and manage advertising campaigns and their results across various platforms</li>
	<li>Utilize metrics and data to monitor and adjust marketing strategies for maximum lead generation</li>
	<li>Conduct market research and stay informed about competitor positioning</li>
	<li>Oversee booth design and event-related tasks for expos and events</li>
	<li>Create and design various company materials such as decks, banners, infographics, brochures, flyers, etc.</li>
	<li>Assist in documenting team events and expos</li>
</ul>

Multimedia Marketing Associate

August 99 is a company of startups with 25 years experience and expertise in the world of tech and digital. We help other businesses succeed through the use of cutting-edge technology and innovative strategy. We also offer a suite of web-based digital products for clients world-wide: full web design, internet marketing, content creation, and app development.

Going beyond startups, we also believe in empowering individuals to excel in their chosen careers. August 99 fosters an exciting collaborative working environment that encourages our people to go beyond their job descriptions and achieve more. It’s all a part of our core values: dare something worthy, find your awesome, and earn your beef!

August 99 is part of Venture Studio 12 (VS12). Learn more about VS12 and its global companies and brands at vs12.com.

August 99, Inc

Company Description

Agent Image is a premier, privately held Web Design and Internet Marketing solutions company focusing on products and services for real estate professionals throughout the world.

Agent Image’s organizational culture is considered one of its keys to success and can be described as open, fast paced, casual and accountable (we expect all team members to perform at a high level). 

 
Job Description: 
 
Agent Image’s VIP Web Consultant is responsible for providing support to any Agent Image VIP clients and/or potential VIP clients through various channels such as phone call, email and/or slack. A VIP Web Consultant is also responsible for handling VIP clients that purchase AgentPro, Semi-Custom, ImagineStudio and True Custom website products.

 
A VIP Web Consultant should be able to handle customer inquiries and requests in a timely manner, identify the problems and offer solutions and recommendations that will improve clients’ websites. Additionally, a VIP Web Consultant must possess great interpersonal communication skills to better convey client requests to Agent Image’s production team. 
 
 
Job Responsibilities:

<ul>
	<li>Assist our clients through the website production process until their website is launched.</li>
	<li>Act as the bridge between our clients and the production team.</li>
	<li>Ensure the project remains within scope.</li>
	<li>Report the progress of projects to clients on a regular basis.</li>
	<li>Try to keep the project timeline within the approved schedule.</li>
	<li>Proactively make suggestions to clients on how to improve their online presence through industry best practices.</li>
	<li>Design the Homepage, Inner Pages, and Custom Requests in collaboration with the client</li>
	<li>Come up with not just aesthetically pleasing designs, but also designs that are functional and user friendly</li>
	<li>Must maintain excellent customer relationships.</li>
	<li>Assist in tracking web project issues and drive their resolution.</li>
	<li>Create project status reports and deliver status updates to clients and managers.</li>
	<li>Coordinate with our Los Angeles office by phone &amp; email.</li>
	<li>Anticipate errors in the projects prior to clients calling customer support or sales.</li>
	<li>Successful launch of projects with little to no tweaks from Quality Assurance.</li>
	<li>Be proactive in reviewing the websites for possible issues and revisions.</li>
	<li>Constantly answer phone calls to support Agent Image VIP clients and provide quality customer service and web consultations.</li>
	<li>Properly document customer’s request and issue related to any company product and services through different channels such as phone call, email and chat.</li>
	<li>Can identify issues, needs and requirements of customers and record it via case on company’s internal management system and handle it in a timely manner.</li>
	<li>Ability to utilize any internal and external resources to provide resolution and/or suggestions to enhance a client's website.</li>
	<li>Setting client’s expectations for turnaround time of services provided.</li>
	<li>Report or escalate issues to the production team and efficiently follow up on tasks to meet deadlines ensuring completion of due dates and cases.</li>
	<li>Establishes and maintains rapport with existing and potential clients to effectively promote product solutions based on client needs and budget.</li>
	<li>Must be well-organized, self-directed and able to multitask, understanding the importance of detailed professional-quality work.</li>
	<li>Meet the team metrics set by the Management</li>
	<li>Can adapt to sudden changes implemented by management.</li>
	<li>Share any information on how to handle unfamiliar or difficult customer concerns for the team’s efficient performance.</li>
	<li>Customer service driven.</li>
	<li>Understands and follows company processes and policies. 
	 </li>
</ul>

VIP Web Consultant | Customer Service | Remote

The Project Manager's primary responsibility is to be the main point of contact for our clients who have purchased our AgentPro, Semi-Custom, ImagineStudio and True Custom website products.

They also:

<ul>
	<li>Assist our clients through the website production process until their website is launched.</li>
	<li>Act as the bridge between our clients and the development team.</li>
	<li>Ensure the project remains within scope.</li>
	<li>Report the progress of projects to clients on a regular basis.</li>
	<li>Try to keep the project timeline within the approved schedule.</li>
	<li>Proactively make suggestions to clients on how to improve their online presence through industry best practices.</li>
</ul>

Responsibilities include:

<ul>
	<li>Manage the website projects in production.</li>
	<li>Must maintain excellent customer relationship.</li>
	<li>Assist in tracking web project issues and drive their resolution.</li>
	<li>Create project status reports and deliver status updates to clients and manager.</li>
	<li>Determine what our clients’ goals are and provide expert advice on how clients can achieve these goals.</li>
	<li>Is responsible in ensuring that our clients are provided the services that they need in order to achieve their business goals.</li>
	<li>Provide support on internal and client projects.</li>
	<li>Coordinate with our Los Angeles office by phone &amp; email.</li>
	<li>Anticipate errors in the projects prior to clients calling customer support or sales.</li>
	<li>Successful launch of projects with little to no tweaks from Quality Assurance.</li>
	<li>Be Proactive in reviewing the websites for possible issues and revisions.</li>
	<li>Establish smooth communication between clients and our development team, enabling different departments to work effectively and meet/surpass clients' expectations.</li>
	<li>Should not have more than 1 Valid escalation or escalation that lead to cancellation for the last trimester.</li>
	<li>Is able to zero out non-contacts every end of the week.</li>
	<li>Undergo and pass Advanced IDX training.</li>
</ul>

Project Manager | Remote

The Digital Strategist is primarily responsible for handling clients that purchase AgentPro, Semi-Custom, ImagineStudio, and True Custom website products. 

Job Responsibilities: 

<ul>
	<li>Assist our clients through the website production process until their website is launched.</li>
	<li>Act as the bridge between our clients and the production team.</li>
	<li>Ensure the project remains within scope.</li>
	<li>Report the progress of projects to clients on a regular basis.</li>
	<li>Keep the project timeline within the approved schedule.</li>
	<li>Assist in tracking web project issues and drive their resolution. </li>
	<li>Create project status reports and deliver status updates to clients and managers. </li>
	<li>Proactively make suggestions to clients on how to improve their online presence through industry best practices.</li>
	<li>Come up with not just aesthetically pleasing designs, but also designs that are functional and user friendly</li>
	<li>Keep up to date with current design trends – primarily in web design, but also in other fields as well </li>
	<li>Must maintain excellent customer relationship.</li>
	<li>Determine what our clients’ goals are and provide expert advice on how clients can achieve these goals.</li>
	<li>Coordinate with our Los Angeles office by phone &amp; email.</li>
	<li>Anticipate errors in the projects prior to clients calling customer support or sales.</li>
	<li>Successful launch of projects with little to no tweaks from Quality Assurance.</li>
	<li>Be Proactive in reviewing the websites for possible issues and revisions.</li>
	<li>Establish smooth communication between clients and our development team, enabling different departments to work effectively and meet/surpass clients' expectations.</li>
	<li>Must undergo and pass Advanced IDX training. </li>
</ul>

Digital Strategist | Remote

<ul>
	<li>Assist our clients in their project’s production process.</li>
	<li>Act as the bridge between our clients and the production team.</li>
	<li>Ensure the project remains within scope.</li>
	<li>Try to keep the project timelines within the approved schedule.</li>
	<li>Continuously add value to our clients through top tier-customer service and developing “best-in-class” products/services with our product development team .</li>
	<li>Work with team members to develop creative solutions for clients and their website.</li>
	<li>Create an environment cultivating a high-level of customer service, excellence and performance for the team</li>
	<li>Report department performance on a weekly basis: important issues, what went well and what could be improved</li>
	<li>Stay up to date with industry best practices</li>
	<li>Regularly coordinate with the client and production teams regarding any new/updated processes or products</li>
	<li>Give feedback to the management team to improve products, services and customer experience.</li>
	<li>Maintain an objective approach on keeping clients happy and coming back for more work</li>
</ul>

Website Project Coordinator | Remote

Remedy is a dermatology technology company focused on treating acne, which is one of the most common skin conditions worldwide. Remedy seeks to be the trusted innovative acne solution.

Founded by tried and tested professionals in dermatology and tech, we are grounded in experience, expertise and continued innovation in the marriage of both fields.

We pride ourselves in developing reasonably priced high quality dermatological solutions, because we believe that everyone deserves long- lasting confidence in themselves.

Remedy Skintech, Inc.

Remedy is looking for a creative, hardworking, and organized individual to join our team! The Strategy Intern will work directly with our Strategy Manager in maintaining and developing solutions for Remedy and its sister company.

You'll be making impactful and valuable decisions when it comes to our business' product and sales strategies, campaign designs, product development, and launches.

This role is completely remote/work-from-home.

Key Responsibilities:

<ul>
	<li>Conduct market and product research and analyze competitors</li>
	<li>Support our Strategy Manager in creating business and pricing strategies as well as evaluate the company’s developing products</li>
	<li>Providing regular progress reports and updates on key insights</li>
	<li>Collaborate with the sales and marketing teams</li>
	<li>Analyze and report significant data and trends</li>
</ul>

Strategy Intern

The VIP Digital Strategist is primarily responsible for handling VIP clients that purchase Agentimage X, AgentPro, Semi-Custom, ImagineStudio and True Custom website products.

<ul>
	<li>Assist our clients through the website production process until their website is launched.</li>
	<li>Act as the bridge between our clients and the production team.</li>
	<li>Ensure the project remains within scope.</li>
	<li>Report the progress of projects to clients on a regular basis.</li>
	<li>Try to keep the project timeline within the approved schedule.</li>
	<li>Proactively make suggestions to clients on how to improve their online presence through industry best practices.</li>
</ul>

Responsibilities include:

<ul>
	<li>Design the Homepage, Inner Pages, and Custom Requests in collaboration with the client</li>
	<li>Come up with not just aesthetically pleasing designs, but also designs that are functional and user friendly</li>
	<li>Keep up to date with current design trends – primarily in web design, but also in other fields as well</li>
	<li>Manage the website projects in production.</li>
	<li>Assist in tracking web project issues and drive their resolution.</li>
	<li>Create project status reports and deliver status updates to clients and managers.</li>
	<li>Determine what our clients’ goals are and provide expert advice on how clients can achieve these goals.</li>
	<li>Is responsible for ensuring that our clients are provided the services that they need in order to achieve their business goals.</li>
	<li>Provide support on internal and client projects.</li>
	<li>Coordinate with our Los Angeles office by phone &amp; email.</li>
	<li>Anticipate errors in the projects prior to clients calling customer support or sales.</li>
	<li>Successful launch of projects with little to no tweaks from Quality Assurance.</li>
	<li>Be Proactive in reviewing the websites for possible issues and revisions.</li>
	<li>Establish smooth communication between clients and our development team, enabling different departments to work effectively and meet/surpass clients' expectations.</li>
	<li>Able to accomplish a Minimum of 2 website launches per month.</li>
	<li>Able to accomplish a minimum of 2 website design completions per month.</li>
	<li>Is able to obtain at least 3 5-star reviews per month.</li>
	<li>Is able to zero out non contacts every end of the week.</li>
	<li>Must undergo and pass Advanced IDX training.</li>
</ul>

VIP Digital Strategist | Remote

CODE CLAN is a leading software development team providing innovative solutions for talent development and acquisition. By leveraging advanced analytics and machine learning technology, we enhance recruitment processes, identify top talent, and boost employee engagement. With a proven track record in delivering software services and specialized consulting, CODE CLAN helps businesses build strong, diverse teams and stay ahead in competitive markets.

CODE CLAN

We are currently recruiting for a leading international company based in Australia, looking for a Technical Business Analyst to join their team. This company operates in the digital education and development sector and manages large-scale global projects. This position offers a fantastic opportunity for experienced professionals seeking new challenges and career growth.

Job Description:

In this role, you will be responsible for gathering and documenting detailed requirements from stakeholders. You will assist in translating business needs into technical specifications for development teams, and also play a key role in defining acceptance criteria and conducting User Acceptance Testing (UAT).

Key Responsibilities:

<ul>
	<li>Gather and document detailed requirements from various stakeholders.</li>
	<li>Translate business needs into technical specifications for development teams.</li>
	<li>Collaborate with technical teams to define and establish acceptance criteria.</li>
	<li>Conduct User Acceptance Testing (UAT) to ensure the product meets business requirements.</li>
	<li>Work closely with cross-functional teams (developers, project managers, and QA teams) to ensure requirements are implemented correctly.</li>
	<li>Analyze business processes and identify opportunities for process improvement.</li>
	<li>Create accurate reports and project documentation to facilitate communication between teams and stakeholders.</li>
	<li>Assist in setting project priorities and timelines.</li>
</ul>

Working Conditions:

This position is fully remote, and you can work from anywhere. However, working hours must align with Australian working hours.

If you believe your skills and experience align with this position, we eagerly await your resume!

Document management system software

Business Analysis

JIRA

Business Development

Scrum

Process Improvement

Technical Skills

Technical Business Analyst

<ul>
	<li>Deliver persuasive product pitches to leads during Zoom meetings</li>
	<li>Tailor pitches to address client needs and handle objections effectively</li>
	<li>Conduct regular follow-ups with leads to aim for conversions</li>
	<li>Provide additional information and support as needed to nurture leads</li>
	<li>Foster strong client relationships to enhance satisfaction and retention</li>
	<li>Ensure successful onboarding of clients onto the UTAK POS platform</li>
	<li>Assist clients with questions, concerns, and product usage throughout their journey</li>
	<li>Track lead interactions and update lead information accurately</li>
	<li>Effectively communicate the value and benefits of UTAK POS to potential clients</li>
	<li>Provide timely and effective solutions to client inquiries and issues</li>
	<li>Collaborate with the team to develop strategies for achieving sales goals</li>
	<li>Consistently meet or exceed assigned sales quotas and targets (acquire 35 new clients monthly)</li>
	<li>Support the team in maintaining clean and organized records</li>
</ul>

Sales Representative

WAGMI Solutions is a technology and business process outsourcing company with operations in the Philippines, servicing clients in the United States.

Our mission at WAGMI is to help find solutions for our clients so that we are all gonna make it.

Our vision is to build the premier technology and customer focused customer operation in the Philippines.

WAGMI Solutions

<ul>
	<li>Customer Interaction: Handle inbound and outbound calls to assist customers with inquiries, product information, and order placement.</li>
	<li>After-Sales Support: Provide ongoing support to customers post-purchase, addressing any issues or concerns related to products or services, including warranty claims and technical support.</li>
	<li>Sales Generation: Identify potential sales opportunities during customer interactions and work to convert inquiries into sales, focusing on both individual and B2B clients.</li>
	<li>Order Management: Process orders efficiently, ensuring accuracy in order entry and timely delivery of products.</li>
	<li>Problem Resolution: Resolve customer complaints effectively by assessing the situation and providing appropriate solutions to enhance customer satisfaction.</li>
	<li>Relationship Building: Develop and maintain strong relationships with customers to encourage repeat business and referrals, particularly in B2B transactions.</li>
	<li>Documentation: Maintain accurate records of customer interactions, transactions, and feedback to improve service quality and operational efficiency.</li>
	<li>Collaboration: Work closely with sales teams and other departments to ensure a seamless customer experience.</li>
</ul>

Client Success Manager (CSM)

Webcast Technologies, Inc. (WTI) is an Information and Technology company known for innovation and integrated positioning solutions with the use of Global Positioning System (GPS), Geographic Information System (GIS), and Telemetry System. Our services include GPS Tracking System, Software Development, Mobile Application Development, among others.

For over 20 years, WTI has been helping companies from different industries track their valuable assets. Some of our clients include Shell, Petron, Chevron, Unilever, Coca Cola, Maynilad, Cemex, LF Logistics and KFC.

WTI covers the whole Philippines with its main office located at 154 Panay Ave. Diliman, Quezon City and satellite offices in Laguna, Cebu, Cagayan De Oro and Davao.

The software and GPS Tracking System we develop are custom- designed to address our client’s specific business needs. At WTI, we put premium to quality service. Our team of outstanding professionals reflects the company’s standard in providing excellent work.

Webcast Technologies, Inc.

Webcast Technologies, Inc. is urgently looking for Business Development Officers. We offer hyrid work arrangements. 

<ul>
	<li>Generate new leads and prospects</li>
	<li>Conduct product presentations to prospective clients</li>
	<li>Close sales based on the group and individual targets</li>
	<li>Build and maintain good working relationships with clients</li>
	<li>Assist Accounts Receivable team in collections from clients</li>
</ul>

Business Development Officer

<ul>
	<li>Provide live chat support and troubleshooting to clients in group chats, SMS, emails, etc.</li>
	<li>Address inquiries, concerns, and tech issues related to the POS system, hardware, and more</li>
	<li>Prioritize both speed and quality of responses while aiming for effective resolutions</li>
	<li>Handle phone calls when necessary to ensure comprehensive client support</li>
	<li>Act as a liaison between clients and our internal teams, effectively conveying client needs</li>
	<li>Collaborate with cross-functional teams to address and resolve client concerns</li>
	<li>Continuously improve template messages for efficiency and consistency</li>
	<li>Help create one-page guides, tutorial videos, and other materials to address common inquiries and enhance client self-service options</li>
	<li>Utilize client feedback to suggest improvements to our products and services</li>
	<li>Update trackers to maintain accurate records of client interactions, resolutions, as well as KPIs</li>
	<li>Disseminate product updates and important information in client group chats</li>
	<li>Assist in onboarding potential new accounts referred by existing clients or related contacts</li>
	<li>Identify upselling opportunities and contribute to customer expansion efforts</li>
</ul>

Live Chat Support

ALLCARE is the country’s first and only digital membership platform for worker benefits. Through ALLCARE, SMEs, freelancers, gig workers and other groups can get worker benefits as if they were part of a large enterprise. ALLCARE is a fast-growing startup with a lot of exciting opportunities. 

Launched in 2019, ALLCARE aims to provide the same benefits experience that traditionally employed individuals have. Despite not having employers to avail it on their behalf, despite not having HR to facilitate it for them, ALLCARE has designed a benefits platform that is not only affordable but also highly valuable and relevant and the process made easy to avail for all freelancers and gig workers.

ALLCARE

Job Title: Sales Representative | Business Development Officer

Reports to: Business Development Lead

Term: Full-time

Salary range: Competitive and negotiable based on experience and qualifications plus an achievable commission based on sales performance.

Work set-up: Remote

Job Overview: 
 
The Sales Representative / Business Development Officer plays a key role in helping the company achieve its revenue and business growth objectives. This role involves actively reaching out to leads, conducting thorough follow-ups, and building a strong understanding of prospects' business needs and challenges to present tailored proposals.

 

The ideal candidate must establish, develop, and maintain positive relationships with clients and partners to drive sales and ensure long-term business opportunities. A proactive and strategic approach to identifying opportunities and fostering partnerships is essential for success in this role.

<ul>
	<li>Proactively prospect and manage a lead database, ensuring consistent outreach, follow-ups, and lead nurturing.</li>
	<li>Identify client challenges, concerns, or business needs and provide customized proposals with relevant solutions.</li>
	<li>Conduct product presentations and effectively communicate the value of company's offerings to potential clients.</li>
	<li>Build and maintain strong relationships with both new and existing clients, representing the company professionally.</li>
	<li>Contribute ideas and strategies for improving prospecting, lead generation, and conversion processes.</li>
	<li>Offer insights for product and process improvements to drive efficiency and client satisfaction.</li>
	<li>Demonstrate a self-starter attitude, motivated for personal and professional growth.</li>
	<li>Approach challenges with an entrepreneurial mindset and resourcefulness to achieve goals.</li>
</ul>

We are looking for individuals who can evangelize the idea that productive work can be done from anywhere! Right now, businesses are spending billions on larger than necessary workspaces. The pandemic has forced businesses to consider work-from-home arrangements, but businesses are struggling to see this as a sustainable and productive way to move forward.

Squadzip is the Digital Extension of the Office, a platform that serves as a central reporting hub for all types of customer interactions, face-to-face interactions, video calls, voice calls, messaging, and more. We are looking for a few, driven and energetic individuals to help us spread this movement across the world.

Squadzip's Customer Support team plays a critical role in the organization. They are the first point of contact for our customers, addressing inquiries, resolving issues, and providing top-notch assistance to the Squadzip platform. This team is not only passionate about delivering exceptional customer service but also possesses excellent communication skills and a proactive attitude to ensure a seamless customer experience. Their bright and sunny personalities uplift the quality of Customer Support, ensuring customers feel valued and cared for. 

Their responsibilities are the following:

<ul>
	<li>Ownership of the whole Customer Support processes to Squadzip customers and enterprises on free trial.</li>
	<li>Proactively “chase” after customers who require support/troubleshooting, demonstrating a commitment to resolving technical issues.</li>
	<li>Actively listening to customers’ concerns and devising creative solutions via various channels (phone, email, and chat) in a timely and professional manner. This also includes proper written and verbal correspondence.</li>
	<li>Maintain a deep understanding of our platform to provide accurate guidance and information about Squadzip’s features and benefits.</li>
	<li>Collaborate and provide internal support to Customer Success, Business Development and Product Management teams as a product expert.</li>
	<li>Building content to guide external customers. 
	 </li>
</ul>

Kalibrr Job Search

Product Management Associate

Multimedia Marketing Associate

VIP Web Consultant | Customer Service | Remote

Project Manager | Remote

Digital Strategist | Remote

Website Project Coordinator | Remote

Strategy Intern

VIP Digital Strategist | Remote

Technical Business Analyst

Sales Representative

Client Success Manager (CSM)

Business Development Officer

Live Chat Support

Business Development Officer

Customer Support Associate