FranklinCovey is the world leader in helping organizations achieve results that require lasting changes in human behavior, often the most difficult challenge any organization faces. When accomplished, it is also the most durable competitive advantage.

At FranklinCovey Philippines, we transform organizations by building exceptional leaders, teams, and cultures that get results. When organizations partner with us, their people change behavior—both individually and collectively—in ways that have a dramatic impact. Our content, based on timeless principles of human effectiveness, is designed to help people change both their mindsets and their behavior. It is combined with a team of experts, a dynamic behavior change platform, and key metrics that deliver exceptional results again and again.

Center for Leadership and Change, Inc. (FranklinCovey Philippines)

The Center for Leadership and Change, Inc. (FranklinCovey Philippines) is looking for a Client Development Associate for Public. He / She is responsible for maintaining and developing CLCI accounts through telemarketing.

 

Responsibilities:

<ul>
	<li>Build a robust sales pipeline through phone calls / email messages to generate sales for FranklinCovey public programs</li>
	<li>Close sales and exceed his/her specific individual annual/monthly sales targets</li>
	<li>Can clearly explain the benefits of FranklinCovey programs, processes, products, and services</li>
	<li>Build a strong client relationship to ensure that the account is maintained and actively sending participants in FranklinCovey’s public programs</li>
	<li>Provide general administrative support (when needed) to the Public Workshop Team to ensure smooth delivery of programs</li>
	<li>Ensure an updated CRM (Salesforce) database</li>
</ul>

Client Development Associate | Public Programs

We are a telehealth platform that lets patients get prescribed generic medication via telemedicine online. We connect patients to licensed healthcare professionals, enabling people to access high-quality medical care—from wherever is most convenient. Our platform offers products and services available across 47 states in the USA. Our mission is to make it easier for all Americans to access affordable care and treatment for conditions that impact their daily lives.



Quantified Commerce

Remote position

Virtual training and work from home (remote)!

Competitive Incentives

How will this role have an impact?

<ul>
	<li>As part of the Quantified Commerce healthcare customer success team, you will interact with patients and resolve any billing and customer service related issues that they might have.</li>
	<li>This role will report to a customer success manager.</li>
</ul>

What will you do?

<ul>
	<li>Receive inbound customer calls &amp; chat requests from patients with questions and concerns that they might have regarding the service.</li>
	<li>Present a positive and professional face to clients, health plan members, and workforce</li>
	<li>Adhere to assigned shift times and maintain daily productivity requirements.</li>
	<li>Seek to support requested overtime to meet unexpected high-volume requirements.</li>
	<li>Escalate member complaints immediately if any to the customer success manager.</li>
	<li>Follow departmental procedures when communicating with patients.</li>
	<li>Respond well to coaching and supervision.</li>
	<li>Act as a subject matter expert for peer side-by-side coaching. Assist with training fellow employees, as needed.</li>
	<li>Be responsible for the security and privacy of any and all protected health information that may be accessed during normal work activities.</li>
</ul>

Copy of Copy of Customer Service Representative | Work From Home

B4B Solutions Inc. is operating under the Clear Admin People brand, an outsourcing company based in Makati City. We offer remote admin services to business owners (dentists, labour hire operators, accounting firm, etc) in any states/territories in Australia. 

We call ourselves admin people because we put people first. We are invested in having a positive impact on everyone’s lives. 

Our management team is dedicated to empowering you to grow personally and professionally to be the very best you can be for years to come in an environment where the best idea wins, no matter where it comes from.

We also place great emphasis on characteristics rather than qualifications. We have established a recruitment framework called 6-Tool players to ensure we work with excellent people.

A 6-tool player possesses these six characteristics: Adult, Professional, Smart, Empathetic, Competitive, and has an insatiable Thirst for Learning.

B4B Solutions Inc.

The Afterhours Consultant is responsible for assisting the Recruitment Consultants in the branch through active call handling, simultaneous record/database updating, and email management that requires effective multi-tasking skills to ensure all job orders are filled in quickly.

Purpose

As an Afterhours Consultant, you will:

<ul>
	<li>Manage virtual reception for our client, which includes but is not limited to, handling inbound and outbound calls, responding to emails to immediately address the concern</li>
	<li>Address all associated admin tasks like updating the record (roster) and the system diligently</li>
	<li>Contribute to team efficiencies by accomplishing the related task, as required</li>
</ul>

Your daily tasks will include:

<ul>
	<li>Assist clients in their job requests such as Job Orders or Shift Queries</li>
	<li>Coordinate with clients and Branch Consultants with regards to job orders, absences, tardiness, and replacement of candidates</li>
	<li>As requested by Branch Consultants or clients, contact and place preferred candidates</li>
	<li>Update clients on a candidate who confirmed and who needs a replacement</li>
	<li>Cancel candidates as requested by Branch Consultants</li>
	<li>Fill in the vacant orders by contacting available candidates</li>
	<li>Create placements, update client card and candidate card using the client’s existing system</li>
	<li>Initiate calls to complete candidate’s confirmations/attendance for client rosters</li>
	<li>Ensure the database is always updated</li>
	<li>Complete candidates’ availability checks in preparation for consultants to do the roster</li>
	<li>Screen resumes and book interviews as required</li>
	<li>Conduct Reference Checks of the candidates</li>
	<li>Screen candidates to check suitability on the job orders</li>
	<li>Run virtual reception for offices as required</li>
	<li>Deal with candidate’s pay queries</li>
	<li>Liaise with Branch Consultants in a professional and timely manner</li>
	<li>Complete tasks and email requirements in a timely manner</li>
	<li>Collaborate well with the team by assisting in completing all other tasks as needed</li>
	<li>Perform other duties as assigned by the client and/or management.</li>
</ul>

Weekend Afterhours Consultant | Work from Home

Are you ready to elevate your sales career? At Clear, we connect world-class Filipino talent with leading Lead Generation Agencies across New Zealand and Australia, delivering outstanding results.

If you’re driven and ready to make an impact, keep reading.

Role and Opportunity 

As an Appointment Setter-Lead Activator, you will:

<ul>
	<li>Provide fast response - Ensure leads are contacted within 5 minutes of acquisition, keeping momentum and engagement high.</li>
	<li>Qualify leads - Efficiently filter leads to pass only high-quality prospects to the sales team, improving conversion rates.</li>
	<li>Set appointments - Focus on booking appointments with qualified leads, allowing the sales team to concentrate on closing deals.</li>
	<li>Manage the pipeline - Ensure the diary is full, promptly rescheduling any cancelled appointments to maximise conversion opportunities.</li>
</ul>

Purpose 

In this role, you will:

<ul>
	<li>Thrive in a results-driven environment, with opportunities for recognition, advancement, and higher earnings.</li>
	<li>Make a direct contribution to client sales growth, playing a crucial role in the agency's success.</li>
	<li>Develop communication and negotiation skills by engaging with key decision-makers.</li>
	<li>Gain expertise in sales techniques, CRM systems, and lead management, advancing your career in sales or marketing.</li>
	<li>Collaborate with leading companies and experience high-level business operations.</li>
</ul>

Your daily tasks will include: 

<ul>
	<li>Contacting leads within 5 minutes of acquisition to ensure fast follow-up and keeping prospects engaged.</li>
	<li>Qualifying leads and ensuring high-quality prospects are passed to the sales team.</li>
	<li>Booking appointments for the sales team with qualified leads and promptly rescheduling any cancellations.</li>
	<li>Managing the sales pipeline, ensuring every opportunity is maximised, and cancellations are rescheduled immediately.</li>
	<li>Conducting proactive follow-up with warm leads, ensuring no opportunities slip through the cracks.</li>
	<li>Working directly within client CRMs or GHL accounts to seamlessly integrate lead management processes.</li>
	<li>Reviewing daily performance metrics and identifying areas for improvement, ensuring a focus on results-driven success.</li>
</ul>

Appointment Setters | Sales Expert | Work from Home

Qualis Consulting, Inc. is a growing company in the IT consulting sector with US based clients.  We are composed of dynamic, experienced and trained technical consultants.  We are committed to customer satisfaction by delivering solutions that meet requirements and expectations as we build relationships and celebrate on milestones.

Qualis Consulting, Inc.

<ul>
	<li>Attend daily call meetings with US clients to discuss new work assignments, issues and resolutions identified with current task.</li>
	<li>Willing to work mid/night shift.</li>
	<li>Able to adapt and learn new technologies with minimal supervision.</li>
</ul>

Oracle PL | SQL Developer

Do you have a talent for turning leads into appointments, minutes after they’re acquired by leading Australian &amp; New Zealand agencies? 
 
We’re looking for Virtual Sales Closers (Appointment Setters-Lead Activators) who can provide high-conversion rates, connect, engage, and make things happen fast. If you thrive on meaningful interactions and enjoy the challenge of converting fresh leads into booked sales meetings, this is your opportunity to grow and make an impact. Ready to take the leap? 
 
 
Role and Opportunity

As a Virtual Sales Closer, (also referred to as an Appointment Setter-Lead Activator), you will:

<ul>
	<li>Provide fast response – Ensure leads are contacted within 5 minutes of acquisition, keeping momentum and engagement high.</li>
</ul>

<ul>
	<li>Qualify leads- Efficiently filter leads to pass only high-quality prospects to the sales team, improving conversion rates.</li>
	<li>Set appointments – Focus on booking appointments with qualified leads, allowing the sales team to concentrate on closing deals.</li>
	<li>Manage the pipeline – Ensure the diary is full, promptly rescheduling any canceled appointments to maximise conversion opportunities.</li>
</ul>

 
Purpose

In this role, you will:

<ul>
	<li>Thrive in a results-driven environment, with opportunities for recognition, advancement, and higher earnings.</li>
	<li>Make a direct contribution to client sales growth, playing a crucial role in the agency’s success.</li>
	<li>Develop communication and negotiation skills by engaging with key decision-makers.</li>
	<li>Gain expertise in sales techniques, CRM systems, and lead management, advancing your career in sales or marketing.</li>
	<li>Collaborate with leading companies and experience high-level business operations.</li>
</ul>

 
Your daily tasks will include: 

<ul>
	<li>Contact leads within 5 minutes of acquisition to ensure fast follow-up and keep prospects engaged.</li>
	<li>Qualify leads and ensure high-quality prospects are passed to the sales team.</li>
	<li>Book appointments for the sales team with qualified leads and promptly rescheduling any cancellations.</li>
	<li>Manage the sales pipeline, ensure every opportunity is maximized, and cancellations are rescheduled immediately.</li>
	<li>Conduct proactive follow-up with warm leads, ensuring no opportunities slip through the cracks.</li>
	<li>Work directly within client CRMS or GHL accounts to seamlessly integrate lead management processes.</li>
	<li>Review daily performance metrics and identify areas for improvement, ensuring a focus on results-driven success.</li>
</ul>

Virtual Sales Closer | Lead Activator | Work from Home

UTAK POS (www.utak.ph) is one of Asia's leading Cloud POS + Inventory Management Fintech Start-ups, helping business owners manage their real-time sales, inventory, employee attendance, and much more, and all you need is a tablet and subscription! We even provide a FREE e-commerce platform, so they can take your business online and get your own website to start accepting orders and payments!

We're also an award-winning, proudly Filipino Fintech Start-up built from scratch in Manila to support MSMEs (Micro, Small, and Medium Enterprises) with affordable technology solutions like cloud-based POS (point of- ale) inventory, time attendance, and e-commerce software on an iPad/Tablet or phone. Our social mission and advocacy is to help local businesses grow, so they can create more jobs, which reduces poverty and supports the local economy.

We serve thousands of clients across the Philippines in industries as diverse as cafes, restaurants, food kiosks, franchises, milk tea stores, retail, services, pharmacies, spas, groceries, and sari-sari stores.

Our work culture is friendly, fun, entrepreneurial, and humble. We believe in continually training, rewarding, encouraging, and supporting every member of our team to realize their full potential and become the best version of themselves. If that sounds like a company you would be interested in working at, do come and join us!

UTAK POS

<ul>
	<li>Take on a leadership role by formulating and executing strategic plans in line with company objectives</li>
	<li>Set and ensure the reach of relevant team KPIs to help maintain excellent performance</li>
	<li>Develop and execute data-driven strategies for high-quality lead generation and qualification</li>
	<li>Provide live chat support for leads inquiring about the product</li>
	<li>Engage with leads to gather necessary information and qualify them as sales prospects</li>
	<li>Persuade qualified leads to book and schedule demo sessions with the sales team</li>
	<li>Efficiently manage and coordinate internal team schedules, meetings, and demo sessions</li>
	<li>Conduct follow-ups through calls, chats, and text messages to nurture leads and ensure they attend scheduled demos</li>
	<li>Act as a liaison between leads and the sales team, ensuring seamless communication</li>
	<li>Maintain accurate records of lead information, schedules, chat and call progress, and other relevant data using trackers and databases</li>
</ul>

Lead Development Specialist

We are fast growing US based healthcare BPO supporting medical groups, dental groups, diagnostic laboratories, urgent care centers and other ancillary health care providers. Join us now and become one of our leaders as we continue to grow.

Vision:
To improve healthcare delivery by placing the needs of both providers and patients at the forefront and delivering exceptional customer service

Mission:
To provide world class customer service, that drives efficiency and progress within the healthcare system, by working together in a culture of continuous improvement and innovation

Values:
Transparency
Honesty
Accountability
Trust
Responsibility
Efficiency
Adaptability
Innovation
Respect

Vector Outsourcing Solutions Phils., Inc.

The Dental Insurance Eligibility Verifier will be part of the Dental Insurance Billing/Collections Team, that provides services such as billing, collections, and payments posting for Dental clinics/service providers in the United States.

<ul>
	<li>Confirm dental insurance eligibility via web portal, fax back, phone call.</li>
	<li>Gather patient eligibility for specific Dental procedures, including coverage percentages, history, frequency limitations, billing guidelines</li>
	<li>Enter eligibility information in the Dental clinic's Practice Management System.</li>
	<li>Work with the Dental clinic real time to verify eligibility of walk-in patients and specific diagnosed procedure(s).</li>
</ul>

Dental Insurance Eligibility Verifier

We offer offshoring services to Australian businesses, using only the best talent in the Philippines that will allow companies to achieve short & long term goals by taking away daily tasks that will in turn allow them to focus on their core competencies.

Womasol Inc.

<ul>
	<li>Support our medical team and patient support staff to deliver timely and accurate information to both patient and referring medical professionals</li>
	<li>Liaise with various pathology laboratories and pharmacies </li>
	<li>Coordinate and manage a wide range of documentation needs including receipts, prescriptions, test results, referrals, letters, and other administrative forms with internal staff, pathology labs, and pharmacies </li>
	<li>Calendar Management </li>
</ul>

Administration & Customer Service Support

August 99 is a company of startups with 25 years experience and expertise in the world of tech and digital. We help other businesses succeed through the use of cutting-edge technology and innovative strategy. We also offer a suite of web-based digital products for clients world-wide: full web design, internet marketing, content creation, and app development.

Going beyond startups, we also believe in empowering individuals to excel in their chosen careers. August 99 fosters an exciting collaborative working environment that encourages our people to go beyond their job descriptions and achieve more. It’s all a part of our core values: dare something worthy, find your awesome, and earn your beef!

August 99 is part of Venture Studio 12 (VS12). Learn more about VS12 and its global companies and brands at vs12.com.

August 99, Inc

Company Description

Agent Image is a premier, privately held Web Design and Internet Marketing solutions company focusing on products and services for real estate professionals throughout the world.

Agent Image’s organizational culture is considered one of its keys to success and can be described as open, fast paced, casual and accountable (we expect all team members to perform at a high level). 

 
Job Description: 
 
Agent Image’s VIP Web Consultant is responsible for providing support to any Agent Image VIP clients and/or potential VIP clients through various channels such as phone call, email and/or slack. A VIP Web Consultant is also responsible for handling VIP clients that purchase AgentPro, Semi-Custom, ImagineStudio and True Custom website products.

 
A VIP Web Consultant should be able to handle customer inquiries and requests in a timely manner, identify the problems and offer solutions and recommendations that will improve clients’ websites. Additionally, a VIP Web Consultant must possess great interpersonal communication skills to better convey client requests to Agent Image’s production team. 
 
 
Job Responsibilities:

<ul>
	<li>Assist our clients through the website production process until their website is launched.</li>
	<li>Act as the bridge between our clients and the production team.</li>
	<li>Ensure the project remains within scope.</li>
	<li>Report the progress of projects to clients on a regular basis.</li>
	<li>Try to keep the project timeline within the approved schedule.</li>
	<li>Proactively make suggestions to clients on how to improve their online presence through industry best practices.</li>
	<li>Design the Homepage, Inner Pages, and Custom Requests in collaboration with the client</li>
	<li>Come up with not just aesthetically pleasing designs, but also designs that are functional and user friendly</li>
	<li>Must maintain excellent customer relationships.</li>
	<li>Assist in tracking web project issues and drive their resolution.</li>
	<li>Create project status reports and deliver status updates to clients and managers.</li>
	<li>Coordinate with our Los Angeles office by phone &amp; email.</li>
	<li>Anticipate errors in the projects prior to clients calling customer support or sales.</li>
	<li>Successful launch of projects with little to no tweaks from Quality Assurance.</li>
	<li>Be proactive in reviewing the websites for possible issues and revisions.</li>
	<li>Constantly answer phone calls to support Agent Image VIP clients and provide quality customer service and web consultations.</li>
	<li>Properly document customer’s request and issue related to any company product and services through different channels such as phone call, email and chat.</li>
	<li>Can identify issues, needs and requirements of customers and record it via case on company’s internal management system and handle it in a timely manner.</li>
	<li>Ability to utilize any internal and external resources to provide resolution and/or suggestions to enhance a client's website.</li>
	<li>Setting client’s expectations for turnaround time of services provided.</li>
	<li>Report or escalate issues to the production team and efficiently follow up on tasks to meet deadlines ensuring completion of due dates and cases.</li>
	<li>Establishes and maintains rapport with existing and potential clients to effectively promote product solutions based on client needs and budget.</li>
	<li>Must be well-organized, self-directed and able to multitask, understanding the importance of detailed professional-quality work.</li>
	<li>Meet the team metrics set by the Management</li>
	<li>Can adapt to sudden changes implemented by management.</li>
	<li>Share any information on how to handle unfamiliar or difficult customer concerns for the team’s efficient performance.</li>
	<li>Customer service driven.</li>
	<li>Understands and follows company processes and policies. 
	 </li>
</ul>

VIP Web Consultant | Customer Service | Remote

LeapFroggr Inc. is a technology company that operates SeriousMD & NowServing. Together, SeriousMD & NowServing is a healthcare platform, whose sole mission is to "improve healthcare through technology."

Our company culture revolves around excellence, family and community, cooperation and sharing.

LeapFroggr Inc.

We are on a mission to transform healthcare in the Philippines. We believe in innovation and excellence, and we're looking for passionate individuals to join our team. As a Junior Product Support Specialist, you will play a crucial role in ensuring unparalleled customer satisfaction and service excellence.

Key Responsibilities:

Customer Service Immersion

<ul>
	<li>Immerse yourself in the customer service role to better understand the product and customer needs.</li>
	<li>Provide exceptional customer support to gain firsthand insights into user experiences and challenges.</li>
	<li>Use your customer service experience to inform product improvements and innovations.</li>
</ul>

Product Development and Lifecycle Management

<ul>
	<li>Support aspects of the product lifecycle from ideation to launch and post-launch optimization.</li>
	<li>Implement best practices for product development, including agile methodologies, user-centered design, and data-driven decision-making.</li>
	<li>Ensure the timely delivery of high-quality products that meet user expectations and business objectives.</li>
</ul>

User Experience and Design

<ul>
	<li>Champion the user experience, ensuring our products are intuitive, engaging, and delightful to use.</li>
	<li>Collaborate with design and UX teams to create user-centered designs that solve real problems and drive engagement.</li>
</ul>

Data-Driven Decision Making

<ul>
	<li>Utilize analytics and user feedback to inform product decisions and prioritize features.</li>
	<li>Assist in establishing and tracking key performance indicators (KPIs) to measure product success and identify areas for improvement.</li>
</ul>

Market and Competitive Analysis

<ul>
	<li>Conduct market and competitive analysis to stay ahead of industry trends and competitor offerings.</li>
	<li>Identify and act on opportunities to differentiate our products and capture market share.</li>
</ul>

Product Support Specialist

You will play a pivotal role in our journey to transform healthcare in the Philippines. Your primary mission will be to ensure unparalleled customer satisfaction and service excellence. This is not just about managing products; it's about leading innovation in a sector that impacts everyone's lives. You will work closely with cross-functional teams to envision, develop, and execute strategies that push the boundaries of what's possible in healthcare technology. 

 

Product Vision and Strategy

<ul>
	<li>Contribute to and help articulate a compelling product vision and strategy that aligns seamlessly with the company's overarching goals.</li>
	<li>Identify market opportunities and consumer needs to guide product development.</li>
	<li>Assist in driving the product roadmap, ensuring it aligns with business objectives and market demands.</li>
</ul>

Cross-Functional Collaboration

<ul>
	<li>Work closely with cross-functional teams, including engineering, design, marketing, and sales, to ensure smooth product development and launch.</li>
	<li>Facilitate effective communication and collaboration among team members to achieve product goals.</li>
</ul>

Product Development and Lifecycle Management

<ul>
	<li>Oversee aspects of the product lifecycle from ideation to launch and post-launch optimization.</li>
	<li>Implement best practices for product development, including agile methodologies, user-centered design, and data-driven decision-making.</li>
	<li>Ensure the timely delivery of high-quality products that meet user expectations and business objectives.</li>
</ul>

User Experience and Design

<ul>
	<li>Champion the user experience, ensuring our products are intuitive, engaging, and delightful to use.</li>
	<li>Collaborate with design and UX teams to create user-centered designs that solve real problems and drive engagement.</li>
</ul>

Data-Driven Decision Making

<ul>
	<li>Utilize analytics and user feedback to inform product decisions and prioritize features.</li>
	<li>Establish and track key performance indicators (KPIs) to measure product success and identify areas for improvement.</li>
</ul>

Market and Competitive Analysis

<ul>
	<li>Conduct thorough market and competitive analysis to stay ahead of industry trends and competitor offerings.</li>
	<li>Identify and act on opportunities to differentiate our products and capture market share.</li>
</ul>

Stakeholder Communication

<ul>
	<li>Effectively communicate product vision, strategy, and progress to internal and external stakeholders.</li>
	<li>Serve as a point of contact for product-related inquiries from senior leadership, investors, and key partners.</li>
</ul>

Associate Product Manager

We're looking for a visionary Design Lead to spearhead our design team and set the standard for excellence in healthcare technology design. This role is at the heart of our mission, blending art and science to create intuitive, impactful products that improve lives. As a Design Lead, you will guide our design philosophy, strategy, and execution, inspiring your team to push the boundaries of what's possible.

Key Duties:

<ul>
	<li>Lead and mentor a team of talented designers, fostering a collaborative, innovative, and high-performance culture.</li>
	<li>Develop and execute a cohesive design strategy that aligns with our company's mission and product goals.</li>
	<li>Collaborate with cross-functional teams, including product managers, engineers, and healthcare professionals, to ensure design excellence from concept to launch.</li>
	<li>Champion user-centered design principles and practices, ensuring our products deliver exceptional user experiences.</li>
	<li>Conduct and apply user research to inform and validate design decisions, ensuring our solutions are both innovative and grounded in real user needs.</li>
	<li>Oversee the design process, ensuring high-quality deliverables and efficient workflows.</li>
	<li>Stay ahead of industry trends and incorporate best practices in healthcare technology design to keep our products at the forefront of innovation.</li>
</ul>

Design Lead

We are seeking a passionate and experienced Community Manager to join our team. This role is pivotal in building and nurturing communities centered around specific chronic diseases such as diabetes, asthma, etc. The ideal candidate will have a deep understanding of patient needs, the ability to create engaging content, and the strategic foresight to grow the community through partnerships and influencer outreach.

Responsibilities:

1. Build and manage online and offline communities of patients suffering from specific chronic diseases. 
2. Develop and implement community-building strategies that enhance engagement, knowledge sharing, and mutual support among community members. 
3. Craft compelling and relevant content for the community to stimulate conversation and engagement within the communities. 
4. Identify, reach out to, and build relationships with potential partners and influencers who can help grow the community. 
5. Monitor, track, and report on feedback and online reviews, leveraging this information to improve community experiences. 
6. Organize and participate in events to build community and boost the community's brand visibility. 
7. Coordinate with the marketing team to ensure brand consistency and to leverage marketing initiatives for community growth. 
8. Stay updated with digital technology trends to ensure the community remains a user-friendly environment and to leverage new tools for community growth.

 

Qualifications:

1. Proven experience as a community manager or similar role. 
2. Experience in building and growing online communities, preferably in the healthcare sector. 
3. Excellent verbal and written communication skills. 
4. Ability to identify and track relevant community metrics. 
5. Knowledge of online marketing and marketing channels. 
6. Attention to detail, critical-thinker, and problem-solving skills. 
7. Ability to work with diverse groups and build strong relationships. 
8. Familiarity with chronic diseases and patient needs is a plus.

We are looking for a Community Manager who is passionate about making a difference in the lives of patients. If you are a team player, enthusiastic, and a self-starter with a passion for community building, we would like to meet you.

Community Manager

The digital marketing landscape is now evolving at lightning speed, requiring adaptability and forward-thinking approach. At VS12, we're all about collaboration, creativity, and achieving goals that make a noticeable difference. We're a team of passionate people who love what we do. Here, you'll get to learn from the best, grow your skills, and make a real impact. We've been delivering amazing customer experiences for 26 years, and we're always looking for like-minded professionals who want to hone their expertise. 
 
We’re currently seeking a highly motivated and results-oriented Social Media Strategist who can develop and execute comprehensive social media strategies for the leading real estate website development company in North America and its related brands. It will be the SMS’ top drivers to steadily build brand awareness, drive client engagement, and open avenues for lead generation across multiple social platforms.

 

Responsibilities:

<ol>
	<li>Develop and execute social media strategies</li>
</ol>

Create and implement engaging content calendars, campaigns, and strategies across key platforms (e.g., Facebook, Instagram, LinkedIn, YouTube, Pinterest, TikTok) aligned with brand voice and marketing objectives. 
 

2. Content creation, direction and curation 
Develop high-quality, original social media content in collaboration with the marketing team for copy and creative. Curate relevant industry content to share with target audiences.

3. Community management 
Monitor follower activity and engage directly with followers, responding to comments and messages, and working on proactive strategies to grow the online community. 
 

4. Social media analytics &amp; reporting 
Track key social media metrics, and generate regular reports on social media activity and lead generation. Ability to present data in a visual format and articulate reports to brand stakeholders in cross-department meetings. 
 

5. Collaboration 
Collaborate with internal teams (marketing, sales, design) to ensure consistent brand messaging across all channels. Work alongside paid marketing teams to study campaign performance and identify opportunities to boost organic posting efforts. Flexibility to coordinate across timezones when needed for event-centered content. 
 

6. Stay up-to-date 
Stay abreast of the latest social media trends, best practices, and platform updates. Monitor competitor activity, serve as the team’s first responder to emerging viral posts, and be a listener to insights gathered from the social media community and the broader industry sphere.

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