August 99 is a company of startups with 25 years experience and expertise in the world of tech and digital. We help other businesses succeed through the use of cutting-edge technology and innovative strategy. We also offer a suite of web-based digital products for clients world-wide: full web design, internet marketing, content creation, and app development.

Going beyond startups, we also believe in empowering individuals to excel in their chosen careers. August 99 fosters an exciting collaborative working environment that encourages our people to go beyond their job descriptions and achieve more. It’s all a part of our core values: dare something worthy, find your awesome, and earn your beef!

August 99 is part of Venture Studio 12 (VS12). Learn more about VS12 and its global companies and brands at vs12.com.

August 99, Inc

Company Description

Agent Image is a premier, privately held Web Design and Internet Marketing solutions company focusing on products and services for real estate professionals throughout the world.

Agent Image’s organizational culture is considered one of its keys to success and can be described as open, fast paced, casual and accountable (we expect all team members to perform at a high level). 

 
Job Description: 
 
Agent Image’s VIP Web Consultant is responsible for providing support to any Agent Image VIP clients and/or potential VIP clients through various channels such as phone call, email and/or slack. A VIP Web Consultant is also responsible for handling VIP clients that purchase AgentPro, Semi-Custom, ImagineStudio and True Custom website products.

 
A VIP Web Consultant should be able to handle customer inquiries and requests in a timely manner, identify the problems and offer solutions and recommendations that will improve clients’ websites. Additionally, a VIP Web Consultant must possess great interpersonal communication skills to better convey client requests to Agent Image’s production team. 
 
 
Job Responsibilities:

<ul>
	<li>Assist our clients through the website production process until their website is launched.</li>
	<li>Act as the bridge between our clients and the production team.</li>
	<li>Ensure the project remains within scope.</li>
	<li>Report the progress of projects to clients on a regular basis.</li>
	<li>Try to keep the project timeline within the approved schedule.</li>
	<li>Proactively make suggestions to clients on how to improve their online presence through industry best practices.</li>
	<li>Design the Homepage, Inner Pages, and Custom Requests in collaboration with the client</li>
	<li>Come up with not just aesthetically pleasing designs, but also designs that are functional and user friendly</li>
	<li>Must maintain excellent customer relationships.</li>
	<li>Assist in tracking web project issues and drive their resolution.</li>
	<li>Create project status reports and deliver status updates to clients and managers.</li>
	<li>Coordinate with our Los Angeles office by phone &amp; email.</li>
	<li>Anticipate errors in the projects prior to clients calling customer support or sales.</li>
	<li>Successful launch of projects with little to no tweaks from Quality Assurance.</li>
	<li>Be proactive in reviewing the websites for possible issues and revisions.</li>
	<li>Constantly answer phone calls to support Agent Image VIP clients and provide quality customer service and web consultations.</li>
	<li>Properly document customer’s request and issue related to any company product and services through different channels such as phone call, email and chat.</li>
	<li>Can identify issues, needs and requirements of customers and record it via case on company’s internal management system and handle it in a timely manner.</li>
	<li>Ability to utilize any internal and external resources to provide resolution and/or suggestions to enhance a client's website.</li>
	<li>Setting client’s expectations for turnaround time of services provided.</li>
	<li>Report or escalate issues to the production team and efficiently follow up on tasks to meet deadlines ensuring completion of due dates and cases.</li>
	<li>Establishes and maintains rapport with existing and potential clients to effectively promote product solutions based on client needs and budget.</li>
	<li>Must be well-organized, self-directed and able to multitask, understanding the importance of detailed professional-quality work.</li>
	<li>Meet the team metrics set by the Management</li>
	<li>Can adapt to sudden changes implemented by management.</li>
	<li>Share any information on how to handle unfamiliar or difficult customer concerns for the team’s efficient performance.</li>
	<li>Customer service driven.</li>
	<li>Understands and follows company processes and policies. 
	 </li>
</ul>

VIP Web Consultant | Customer Service | Remote

We are a telehealth platform that lets patients get prescribed generic medication via telemedicine online. We connect patients to licensed healthcare professionals, enabling people to access high-quality medical care—from wherever is most convenient. Our platform offers products and services available across 47 states in the USA. Our mission is to make it easier for all Americans to access affordable care and treatment for conditions that impact their daily lives.



Quantified Commerce

Remote position

Virtual training and work from home (remote)!

Competitive Incentives

How will this role have an impact?

<ul>
	<li>As part of the Quantified Commerce healthcare customer success team, you will interact with patients and resolve any billing and customer service related issues that they might have.</li>
	<li>This role will report to a customer success manager.</li>
</ul>

What will you do?

<ul>
	<li>Receive inbound customer calls &amp; chat requests from patients with questions and concerns that they might have regarding the service.</li>
	<li>Present a positive and professional face to clients, health plan members, and workforce</li>
	<li>Adhere to assigned shift times and maintain daily productivity requirements.</li>
	<li>Seek to support requested overtime to meet unexpected high-volume requirements.</li>
	<li>Escalate member complaints immediately if any to the customer success manager.</li>
	<li>Follow departmental procedures when communicating with patients.</li>
	<li>Respond well to coaching and supervision.</li>
	<li>Act as a subject matter expert for peer side-by-side coaching. Assist with training fellow employees, as needed.</li>
	<li>Be responsible for the security and privacy of any and all protected health information that may be accessed during normal work activities.</li>
</ul>

Copy of Copy of Customer Service Representative | Work From Home

LeapFroggr Inc. is a technology company that operates SeriousMD & NowServing. Together, SeriousMD & NowServing is a healthcare platform, whose sole mission is to "improve healthcare through technology."

Our company culture revolves around excellence, family and community, cooperation and sharing.

LeapFroggr Inc.

The job responsibilities include everything related to customer service and happiness.

<ul>
	<li>Provide superior customer service by understanding customers' needs.</li>
	<li>Answer queries and provide complete and accurate information to help users perform tasks.</li>
	<li>Meeting with clients face to face to do product demos.</li>
	<li>Handling of online product demos to demonstrate the app and holding webinars.</li>
	<li>Updating of internal help articles and documentation.</li>
	<li>Perform other administrative tasks that may be assigned by management.</li>
</ul>

Why Join Us?

<ul>
	<li>Experience on-the-job skill development and mentoring program.</li>
	<li>Learn from our in-house and external trainings.</li>
	<li>Grow and challenge yourself to join our leadership development program.</li>
	<li>Work in a Company that values an entrepreneurial mindset on the job.</li>
	<li>Feel secure in our above industry compensation package.</li>
	<li>Join an organization that has a high retention rate, where people love where they work.</li>
</ul>

Customer Success Officer

The job responsibilities include everything related to customer service and happiness.

<ul>
	<li>Provide superior customer service by understanding customers' needs.</li>
	<li>Answer queries and provide complete and accurate information to help users perform tasks.</li>
	<li>Meeting with clients face to face to do product demos.</li>
	<li>Handling of online product demos to demonstrate the app and holding webinars.</li>
	<li>Updating of internal help articles and documentation.</li>
	<li>Perform other administrative tasks that may be assigned by management.</li>
</ul>

Why Join Us?

<ul>
	<li>Experience on-the-job skill development and mentoring program.</li>
	<li>Grow and challenge yourself to join our leadership development program.</li>
	<li>Work in a Company that values an entrepreneurial mindset on the job.</li>
	<li>Feel secure in our above industry compensation package.</li>
	<li>Join an organization that has a high retention rate, where people love where they work.</li>
</ul>

Key duties involve all aspects of ensuring customer satisfaction and service excellence:

<ul>
	<li>Delivering outstanding customer support by understanding and addressing customer needs.</li>
	<li>Responding to inquiries with comprehensive and precise information to assist users.</li>
	<li>Conducting in-person and online product demonstrations, as well as hosting webinars.</li>
	<li>Maintaining and updating help documentation and other internal resources.</li>
	<li>Executing various administrative tasks as directed by management.</li>
</ul>

Why Consider Joining Our Team?

<ul>
	<li>Benefit from hands-on experience and mentoring in your role.</li>
	<li>Seize opportunities for personal growth and leadership development.</li>
	<li>Thrive in an environment that encourages entrepreneurial thinking.</li>
	<li>Enjoy competitive compensation and a workplace with high employee satisfaction and retention.</li>
</ul>

Customer Experience Specialist

UTAK POS (www.utak.ph) is one of Asia's leading Cloud POS + Inventory Management Fintech Start-ups, helping business owners manage their real-time sales, inventory, employee attendance, and much more, and all you need is a tablet and subscription! We even provide a FREE e-commerce platform, so they can take your business online and get your own website to start accepting orders and payments!

We're also an award-winning, proudly Filipino Fintech Start-up built from scratch in Manila to support MSMEs (Micro, Small, and Medium Enterprises) with affordable technology solutions like cloud-based POS (point of- ale) inventory, time attendance, and e-commerce software on an iPad/Tablet or phone. Our social mission and advocacy is to help local businesses grow, so they can create more jobs, which reduces poverty and supports the local economy.

We serve thousands of clients across the Philippines in industries as diverse as cafes, restaurants, food kiosks, franchises, milk tea stores, retail, services, pharmacies, spas, groceries, and sari-sari stores.

Our work culture is friendly, fun, entrepreneurial, and humble. We believe in continually training, rewarding, encouraging, and supporting every member of our team to realize their full potential and become the best version of themselves. If that sounds like a company you would be interested in working at, do come and join us!

UTAK POS

<ul>
	<li>Take on a leadership role by formulating and executing strategic plans in line with company objectives</li>
	<li>Set and ensure the reach of relevant team KPIs to help maintain excellent performance </li>
	<li>Develop and execute data-driven strategies for high-quality after sales support</li>
	<li>Provide live chat support and troubleshooting to clients in group chats, SMS, emails, etc.</li>
	<li>Address inquiries, concerns, and tech issues related to the POS system, hardware, and more</li>
	<li>Prioritize both speed and quality of responses while aiming for effective resolutions</li>
	<li>Handle phone calls when necessary to ensure comprehensive client support</li>
	<li>Act as a liaison between clients and our internal teams, effectively conveying client needs</li>
	<li>Collaborate with cross-functional teams to address and resolve client concerns</li>
	<li>Continuously improve template messages for efficiency and consistency</li>
	<li>Help create one-page guides, tutorial videos, and other materials to address common inquiries and enhance client self-service options</li>
	<li>Utilize client feedback to suggest improvements to our products and services</li>
	<li>Update trackers to maintain accurate records of client interactions, resolutions, as well as KPIs</li>
	<li>Disseminate product updates and important information in client group chats</li>
	<li>Assist in onboarding potential new accounts referred by existing clients or related contacts</li>
	<li>Identify upselling opportunities and contribute to customer expansion efforts</li>
</ul>

Head of After Sales and Customer Success

Timesquare Media is an official Creator Network of TikTok that manage live streamers / content creators and provide more benefits and rewards to untapped unsigned creators who are willing to earn while they provide good entertainment at the comfort of their home

Timesquare-Media Online Streaming Service

A Live Stream Creator is responsible for planning, producing, and broadcasting live video content to engage and interact with an online audience. This role involves creating captivating content, managing live streaming equipment and platforms, engaging with viewers in real time, and fostering a community around the live-streamed content.

Live Stream Creator

As a Medical Coordinator, you will be the vital link between our company and its clientele, ensuring that all interactions are handled with the highest level of professionalism and care. Your role will include:

<ol>
	<li>Engaging with customers to provide detailed information and answer questions regarding our medical products and services.</li>
	<li>Addressing and resolving customer inquiries in a timely and empathetic manner, ensuring their satisfaction and loyalty.</li>
	<li>Taking immediate and effective action to resolve any customer concerns or complaints, demonstrating exceptional problem-solving skills.</li>
	<li>Preparing and maintaining accurate reports on customer interactions, feedback, and resolutions to inform company strategies and improve service quality.</li>
	<li>Collaborating with healthcare professionals and team members to streamline communication and enhance the customer experience.</li>
	<li>Staying informed about the latest healthcare industry trends and company offerings to provide knowledgeable support.</li>
</ol>

As the first point of contact, you will play a crucial role in upholding the company's reputation and contributing to its success by providing outstanding service and support to our valued customers.

Medical Coordinator

The job responsibilities include everything related to quality assurance of the softwares in the ecosystem.

<ul>
	<li>
	Craft comprehensive test plans that ensure rigorous testing of our software products.
	</li>
	<li>
	Identify, document, and replicate reported issues for effective resolution.
	</li>
	<li>
	Collaborate with customer service to swiftly pinpoint bugs and enhance user experience.
	</li>
	<li>
	Update internal documentation consistently, ensuring it reflects the latest updates and changes.
	</li>
	<li>
	Report performance issues and work towards enhancing the overall user experience.
	</li>
	<li>
	Actively participate in company-led improvement programs and initiatives.
	</li>
</ul>

App Quality Assurance (QA) Specialist

We are on a mission to transform healthcare in the Philippines. We believe in innovation and excellence, and we're looking for passionate individuals to join our team. As a Junior Product Support Specialist, you will play a crucial role in ensuring unparalleled customer satisfaction and service excellence.

Key Responsibilities:

Customer Service Immersion

<ul>
	<li>Immerse yourself in the customer service role to better understand the product and customer needs.</li>
	<li>Provide exceptional customer support to gain firsthand insights into user experiences and challenges.</li>
	<li>Use your customer service experience to inform product improvements and innovations.</li>
</ul>

Product Development and Lifecycle Management

<ul>
	<li>Support aspects of the product lifecycle from ideation to launch and post-launch optimization.</li>
	<li>Implement best practices for product development, including agile methodologies, user-centered design, and data-driven decision-making.</li>
	<li>Ensure the timely delivery of high-quality products that meet user expectations and business objectives.</li>
</ul>

User Experience and Design

<ul>
	<li>Champion the user experience, ensuring our products are intuitive, engaging, and delightful to use.</li>
	<li>Collaborate with design and UX teams to create user-centered designs that solve real problems and drive engagement.</li>
</ul>

Data-Driven Decision Making

<ul>
	<li>Utilize analytics and user feedback to inform product decisions and prioritize features.</li>
	<li>Assist in establishing and tracking key performance indicators (KPIs) to measure product success and identify areas for improvement.</li>
</ul>

Market and Competitive Analysis

<ul>
	<li>Conduct market and competitive analysis to stay ahead of industry trends and competitor offerings.</li>
	<li>Identify and act on opportunities to differentiate our products and capture market share.</li>
</ul>

Product Support Specialist

<ul>
	<li>Assist our clients in their project’s production process.</li>
	<li>Act as the bridge between our clients and the production team.</li>
	<li>Ensure the project remains within scope.</li>
	<li>Try to keep the project timelines within the approved schedule.</li>
	<li>Continuously add value to our clients through top tier-customer service and developing “best-in-class” products/services with our product development team .</li>
	<li>Work with team members to develop creative solutions for clients and their website.</li>
	<li>Create an environment cultivating a high-level of customer service, excellence and performance for the team</li>
	<li>Report department performance on a weekly basis: important issues, what went well and what could be improved</li>
	<li>Stay up to date with industry best practices</li>
	<li>Regularly coordinate with the client and production teams regarding any new/updated processes or products</li>
	<li>Give feedback to the management team to improve products, services and customer experience.</li>
	<li>Maintain an objective approach on keeping clients happy and coming back for more work</li>
</ul>

Website Project Coordinator | Remote

<ul>
	<li>Take on a leadership role by formulating and executing strategic plans in line with company objectives</li>
	<li>Develop and execute data-driven strategies for mall expansions and partnerships</li>
	<li>Cultivate relationships with various mall point persons for strategic expansion</li>
	<li>Collaborate with key contacts for mall hook-ups, including IT and mall teams</li>
	<li>Process incoming mall hook-ups and accreditations efficiently</li>
	<li>Support clients in their usage of the POS system within mall premises, addressing concerns as needed</li>
	<li>Ensure compliance with mall regulations and requirements</li>
	<li>Foster effective communication between UTAK POS and mall stakeholders</li>
	<li>Contribute to the growth of UTAK's accreditation in multiple malls</li>
	<li>Update and maintain trackers for accurate record-keeping</li>
	<li>Provide suggestions for process improvements to enhance efficiency</li>
</ul>

Mall Partnerships Specialist

Our Cyberbacker team will work round the clock providing 24/7 services to small, mid, and large sized businesses and busy professionals and entrepreneurs, helping to complete time-intensive tasks such as appointment setter, marketing sales staff, researcher and document creation which in turn helps you to concentrate on the important part of your business.

Cyberbacker

Cyberbacker allows you to work from home, free from traffic and spend more time with your family. No dress code required! Cyberbacker aims to provide premium and world-class services to its partners.

Responsibilities:

<ul>
	<li>Create quality measurements to track improvement in efficiency and accuracy</li>
	<li>Develop quality assurance standards and company processes</li>
	<li>Adhere to company quality and process standards</li>
	<li>Ensure Cyberbackers meet expectations and demand</li>
	<li>Create reports documenting errors and issues for fixing</li>
	<li>Ensure that all cashflow are tracked and counter-checked before payout</li>
	<li>Respond to inquiries during and after payout</li>
	<li>Help the team in addressing disputes</li>
	<li>Create a process that will possibly minimize or eliminate discrepancies</li>
</ul>

Requirements:

<ul>
	<li>Sharp attention to detail</li>
	<li>Strong analytical and problem-solving skills</li>
	<li>Meticulous and diligent attributes</li>
	<li>Great team player with the ability to work with minimal supervision</li>
	<li>Must have audit experience</li>
	<li>Knowledge on Bookkeeping and Accounting</li>
</ul>

Bookkeeper Backer

Achieve Integrative Health is the largest acupuncture clinic in Austin, TX. For 15 years we have helped thousands of people reduce their pain, increase their energy & vitality, get back on the dance floor, have babies, and make their Life Great Again. We were able to achieve these phenomenal results by integrating Acupuncture with modern technology and therapies.
Founded and led by CEO, Jimmy Yen, author, international speaker, mentor to acupuncturists all over the world, as well as physician, physician assistants, and nurse practitioners, social media influencer, teacher and innovator of Quick Relief Acupuncture Technique and Functional Pulse Diagnosis.
Achieve Integrative Health takes a cutting-edge and disruptive approach to healthcare to give our patients the best results in the shortest amount of time with five star service.


Achieve Wealth Technologies

<ul>
</ul>

Qualification:

<ul>
	<li>Thrives in a fast-paced environment</li>
	<li>Desire to help others</li>
	<li>Competent Problem Solver</li>
	<li>Detail Oriented, and Organized</li>
	<li>Adapt to changes in the fast-pace work environment and determines best solutions to the change</li>
	<li>Inspire the trust of others; work with integrity and ethically; uphold organizational values</li>
	<li>Displays willingness to make decisions; exhibits sound and accurate judgment; support and explain reasoning for decision</li>
	<li>Demonstrates persistence and overcome obstacles; measures self against standard of excellence</li>
	<li>Medical terminology background is preferred</li>
	<li>Customer Service &amp; Sale experience preferred</li>
	<li>Technical aptitude with the ability to learn software programs quickly</li>
	<li>You value Results Over effort.</li>
</ul>

Computer and Internet Requirements:

<ul>
	<li>Fast and reliable wired internet connection of not less than 100 Mbps</li>
	<li>Secondary and Tertiary Back up Internet of not less than 10 Mbps</li>
	<li>At least one Power Station Backup</li>
	<li>Dual Monitor</li>
	<li>Intel Core i3 or higher Operating System with at least 8gb RAM</li>
	<li>Excellent quality headset with microphone, and a working webcam</li>
	<li>A quiet and private area suitable for work without distraction and background noise</li>
</ul>

Work Schedules:

<ul>
	<li>U.S. Central Standard Time (Graveyard Shifts in the Philippines)</li>
	<li>Full-time = Monday through Fridays (Weekend Off)</li>
</ul>

Job Purpose 

The Patient Concierge (Nutrition) Healthcare Virtual Assistant’s primary responsibilities are to increase patient satisfaction and provide 5-star concierge service by providing exemplary customer service to promote growth, retention and loyalty among patients. You will work with patients by phone, email, and text to support patients in various aspects. If you want more out of life and have always wanted to be a part of something really big that would change lives for the better, this is your opportunity.

Job Responsibilities:

<ul>
	<li>Receive all inbound calls to close Leads wanting to receive treatments at our clinic</li>
	<li>Call, email, and use various communication forms to close the leads</li>
	<li>Receive all inbound calls to answer questions – fact find and qualify lead/route to appropriate team member if needed</li>
	<li>Enthusiastic, persistent, friendly and professional on the phone</li>
	<li>Implement training material throughout calls</li>
	<li>Work with patients to ensure they are satisfied with the services provided</li>
	<li>Provide excellent service to our patients and apply effective troubleshooting techniques under pressure</li>
	<li>Present care plans prescribed by the healthcare providers to our patients</li>
	<li>Encourage happy patients to send us their success stories</li>
	<li>Share patient success stories during daily company meeting</li>
	<li>Implement our Care system to follow-up with our patients to provide 5-star service</li>
</ul>

Full Time Dedicated Healthcare Concierge Associate

B4B Solutions Inc. is operating under the Clear Admin People brand, an outsourcing company based in Makati City. We offer remote admin services to business owners (dentists, labour hire operators, accounting firm, etc) in any states/territories in Australia. 

We call ourselves admin people because we put people first. We are invested in having a positive impact on everyone’s lives. 

Our management team is dedicated to empowering you to grow personally and professionally to be the very best you can be for years to come in an environment where the best idea wins, no matter where it comes from.

We also place great emphasis on characteristics rather than qualifications. We have established a recruitment framework called 6-Tool players to ensure we work with excellent people.

A 6-tool player possesses these six characteristics: Adult, Professional, Smart, Empathetic, Competitive, and has an insatiable Thirst for Learning.

B4B Solutions Inc.

Are you prepared to take charge and drive results in an Australia-based company known as an expert in staffing solutions? Clear is on the hunt for a fixed-term Payroll Officer (3-months contract but with possible extension or converting the role into permanent) to provide remote payroll services to our client.

 

Role and Opportunity 

Your new role is to work with our client’s payroll team to deliver flawless payroll and timesheet processing across 13 branches all over Australia. There’s no room for error – your attention to detail and analytical skills will be tested every single day.

Our client is known for delivering exceptional results in temporary, contract, and permanent recruitment as well as payroll and managed services. They demand excellence and so do we.

 
Purpose

As a Payroll Officer, you will:

<ul>
	<li>Process timesheets and payments to staff and clients within the business’s temporary workforce with absolute precision.</li>
	<li>Take full responsibility for the timely preparation of salaries and payments – no mistakes, no excuses.</li>
	<li>Proactively show initiative but never lose sight of the overall business objective.</li>
</ul>

 
As a Payroll Officer, your daily tasks may include: 

<ul>
	<li>Prepare weekly payroll with unyielding accuracy, on time, and in strict compliance with the relevant industrial instrument.</li>
	<li>Ensure all timesheets, payroll changes, records, and other essential documents are submitted before the payroll run deadline – no exceptions.</li>
	<li>Enter data with exacting accuracy for the continuous maintenance of payroll data within the system, including processing new starters or updating existing employee records.</li>
	<li>Deliver electronic pay slips promptly to temporary and casual employees without delay.</li>
	<li>Keep electronic filing systems meticulously organized for secure data retention.</li>
	<li>Address payroll inquiries with impeccable customer service, providing accurate and timely responses verbally or in writing as required.</li>
	<li>Reconcile and report on financial data related to payroll with rigorous attention to detail.</li>
	<li>Request and manage payroll for special and late runs without fail.</li>
	<li>Perform other tasks as required by the client or management.</li>
</ul>

Kalibrr Job Search

VIP Web Consultant | Customer Service | Remote

Copy of Copy of Customer Service Representative | Work From Home

Customer Success Officer

Customer Success Officer

Customer Experience Specialist

Head of After Sales and Customer Success

Live Stream Creator

Medical Coordinator

App Quality Assurance (QA) Specialist

Product Support Specialist

Website Project Coordinator | Remote

Mall Partnerships Specialist

Bookkeeper Backer

Full Time Dedicated Healthcare Concierge Associate

Payroll Officers | Fixed Term | Work from Home