Our Cyberbacker team will work round the clock providing 24/7 services to small, mid, and large sized businesses and busy professionals and entrepreneurs, helping to complete time-intensive tasks such as appointment setter, marketing sales staff, researcher and document creation which in turn helps you to concentrate on the important part of your business.

Cyberbacker

As a Social Media Backer: 
Responsibilities:

<ul>
	<li>Set-up social media Business Pages (Facebook, Instagram, Twitter, Youtube, TikTok, LinkedIn, etc).</li>
	<li>Community Management.</li>
	<li>Scheduling posts.</li>
	<li>Responding to messages and comments.</li>
	<li>Content planning.</li>
	<li>Create content plans or calendar to drive engagement and promote online brand awareness.</li>
	<li>Design and create images or video content using different software (Canva, Photoshop, Illustrator, etc).</li>
	<li>Interpret and create social media reports and analytics.</li>
	<li>Media Planning (Facebook Ads, Instagram Ads, Twitter Ads, Youtube Ads, LinkedIn Ads, TikTok Ads, etc).</li>
</ul>

Social Media Manager

Property Cartel is a UK-based media and property company founded by Yusuf Sheikh. We operate a portfolio of 42 short-term rental units across London and Leeds and are scaling aggressively toward 150+ units. Alongside our property operations, we run a fast-growing education and investor acquisition business that has helped students generate over £35,000 per month in property income.

We have over 130,000 followers across our social media channels and content sits at the centre of everything we do. We are not a traditional property company - we are a media company that operates within property, and we treat our content operation with the same seriousness as our portfolio.
We are a lean, remote-first team that moves fast and holds a high standard. 

Every person on the team owns their function fully. We hire for reliability, initiative, and attention to detail - and we invest in people who take their work seriously.
This is a business that is scaling quickly. The right people will grow with it.

Property Cartel LTD

We are a UK-based media and property business, and we are in the process of building a serious media company. We currently have over 130,000 followers across our social media channels and we are growing aggressively.

The business spans property operations, investor acquisition, and education, and our content sits at the centre of all of it.

We are a fast-moving team that values reliability, initiative, and attention to detail. This is a long-term opportunity for someone who wants to grow with a business that is scaling quickly.

THE ROLE

We are looking for a reliable and detail-oriented Operations and Media Assistant to support the day-to-day running of the business on a part-time basis.

This is a fully remote role starting at 15 to 20 hours per week, with the potential to increase hours and pay significantly for the right person. 
 

What you'll be doing:

Managing and updating our CRM (we use Close) to ensure contact records, lead statuses, and pipeline data are always accurate and up to date

Supporting general social media management across YouTube and Instagram, including scheduling, publishing, and community engagement tasks

Tracking content performance stats across platforms and compiling regular reports so the team has a clear view of what is working

Conducting research and data entry tasks as directed, including sourcing contacts, compiling information, and organising data into structured formats

Supporting general operations and admin tasks across the business, including document management, follow-ups, and ad hoc requests

 
What we're looking for:

Strong written English and clear communication skills

Experience supporting a media brand, content creator, or online business

Familiarity with social media platforms, content scheduling tools, and basic performance tracking and reporting

Familiarity with CRM platforms, ideally Close, or a strong ability to learn new tools quickly

High attention to detail and a proven track record of reliable, accurate work

Able to work independently and manage your own time without constant supervision

Previous experience working with a UK or US-based employer is a strong advantage

Hours: 15 to 20 hours per week

Schedule: Flexible, with availability required during UK business hours for communication

Operations and Media Assistant

LeapFroggr Inc. is a technology company that operates SeriousMD & NowServing. Together, SeriousMD & NowServing is a healthcare platform, whose sole mission is to "improve healthcare through technology."

Our company culture revolves around excellence, family and community, cooperation and sharing.

LeapFroggr Inc.

NowServing is a cutting-edge healthcare technology company dedicated to revolutionizing patient care through innovative solutions. We're passionate about making healthcare more efficient, accessible, and personal. Join us in our mission to transform the healthcare industry!

Are you a creative and enthusiastic individual with a knack for social media? NowServing is looking for an entry-level Social Media Manager to join our dynamic team! You will be the voice of our brand, engaging with our audience, and crafting compelling content. This is a fantastic opportunity to grow your career while making a real impact in the healthcare technology space. If you excel in this role, there’s potential to build and lead your own social media team in the future!

Responsibilities:

<ul>
	<li>Develop, implement, and manage our social media strategy.</li>
	<li>Create engaging content for all social media platforms including Facebook, Twitter, Instagram, LinkedIn, and more.</li>
	<li>Produce and edit short-form videos to tell stories and to highlight our innovations, team, and impact.</li>
	<li>Monitor and respond to customer comments and messages in a timely manner.</li>
	<li>Analyze and report on social media performance using analytics tools.</li>
	<li>Stay up-to-date with the latest social media trends and best practices.</li>
	<li>Planning and executing social media campaigns.</li>
</ul>

How to Apply: If you’re ready to show off your social media skills and make a positive impact in healthcare, we’d love to hear from you! Please send your resume, a brief cover letter explaining why you’re the perfect fit for NowServing, and examples of your previous work, including short-form videos.

Junior Social Media Manager

NowServing is scaling our social media presence through engaging healthcare content. 

The Opportunity

You'll create and produce social media content that helps Filipinos discover healthcare services. This isn't just an on-screen role - you'll handle everything from ideation and filming to editing and performance tracking. You'll work alongside our social media lead to scale content production across multiple platforms.

What You'll Own

<ul>
	<li>Content creation: Produce videos and posts across TikTok, Facebook, Instagram, and YouTube Shorts</li>
	<li>On-camera presence: Host and present healthcare content in an engaging, relatable way</li>
	<li>Production: Plan shoots, film content, edit videos, and manage the full content pipeline</li>
	<li>Performance optimization: Track what content performs well, iterate quickly, and scale winning formats</li>
	<li>Collaboration: Work with healthcare influencers, patient advocates, and healthcare providers for content</li>
</ul>

You'll Thrive Here If You

<ul>
	<li>You're comfortable on camera and can make health topics engaging and accessible</li>
	<li>You naturally understand what makes people stop scrolling and engage with content</li>
	<li>You can move fast - create, test, learn, and improve quickly based on performance</li>
	<li>You're equally comfortable brainstorming ideas and executing the technical production work</li>
	<li>You want creative freedom but also care about data and results</li>
	<li>You're passionate about using content to help people access better healthcare</li>
</ul>

Social Media Content Creator

At 11LUX, we are driven by a shared belief that creativity, talent, and innovation should never be limited. Our vision is to empower people and brands to push boundaries, create meaningful solutions, and thrive in both work and life. Guided by a mission to deliver lasting impact, we combine innovation, adaptability, and true collaboration to turn every project into something greater than it began.
Our core values shape everything we do—from embracing growth and bold thinking to fostering ownership, partnership, and well-being. These principles define not just what we stand for, but how we show up every day.

We operate with a results-first mindset, where flexibility and trust enable our team to work from anywhere while delivering exceptional outcomes. This culture of accountability, speed, and continuous improvement allows us to stay agile and create real impact for the brands and communities we serve.

Careers at 11LUX are built for those who want more than just a job. We offer an environment where you can grow without limits, think creatively, and collaborate with a global team—all while maintaining the freedom to work in a way that suits your life. Our culture is designed for individuals who pursue excellence, take ownership, and continuously evolve.

At 11LUX, you don’t just work—you create, grow, and make an impact.

11Lux, Inc

We're hiring a Social Media Content Producer to own the daily execution, publishing, and production operations behind our short-form content engine across Instagram Reels, TikTok, and YouTube Shorts. This is the hands-on execution role on the social team. You take creative direction and turn it into finished, polished, published content - fast, clean, and on-brand, every single day. 
 
You will be working directly with a creator who has over 4 million followers across platforms, with Instagram as the primary channel. Our content operation is structured like a studio with batch production, performance metrics, and AI-native systems. You report to the Content Strategist who sets the creative direction and generates the ideas. Your job is to bring those ideas to life - editing, designing, scheduling, publishing, tracking performance, and keeping the entire production machine running smoothly. 
 
This is a full-time remote position. We are looking for a fast, detail-oriented executor who can produce high-quality short-form content at volume, manage publishing workflows across multiple platforms, and actively use AI tools to increase speed and output. A genuine interest in health, beauty, and strong visual aesthetics is essential - this is the world we operate in, and you need to live and breathe it. 
 
Responsibilities

<ul>
	<li>Produce 2 to 3 short-form videos and supporting graphics per day, including editing, trimming, captioning, and polishing content for Instagram Reels, TikTok, and YouTube Shorts.</li>
	<li>Execute on creative briefs and direction provided by the Content Strategist, turning concepts into finished, platform-ready assets.</li>
	<li>Design on-brand visuals such as carousels, text graphics, thumbnails, and infographics that support the creator's style and messaging.</li>
	<li>Plan, schedule, and publish short-form content across all platforms while maintaining a balanced mix of educational, inspirational, and trend-based formats.</li>
	<li>Follow short-form trends including audio, hooks, captions, and editing styles, and flag relevant opportunities to the Content Strategist.</li>
	<li>Monitor performance metrics weekly and provide insights, recommendations, and data summaries based on watch time, retention, views, and engagement.</li>
	<li>Source and organize trending sounds, audio, and reference content to support the Content Strategist's ideation process.</li>
	<li>Coordinate collaboration posts and identify smart opportunities for creator crossovers and partnership content.</li>
	<li>Keep systems clean in Asana and Google Drive, ensuring clear task ownership, file naming, version control, and a predictable content runway.</li>
	<li>Use AI tools to streamline editing, captioning, clipping, and repurposing workflows to increase daily output and reduce turnaround time.</li>
	<li>Continuously improve and document production workflows to increase the efficiency and scalability of the content system. 
	 </li>
</ul>

Social Media Content Producer *Superstar Only*

We're hiring a Social Media Content Strategist to lead the creative vision, ideation, and strategic direction behind our short-form content engine across Instagram Reels, TikTok, and YouTube Shorts. This is the senior creative role on the social team. You are the person who has the ideas - who watches a long-form episode and immediately knows which fifteen seconds will stop a scroll, who sees a cultural moment and already has three concepts ready before anyone asks. 
 
You will be working directly with a creator who has over 4 million followers across platforms, with Instagram as the primary channel. Our content operation is structured like a studio with batch production, performance metrics, and AI-native systems. You own the creative engine - the ideas, the concepts, the narrative direction, and the quality standard. You manage the Content Producer who handles daily execution, publishing, and platform operations. Together you run a system that produces high-volume, high-quality content every day. 
 
This is a full-time remote position. We are looking for a senior creative operator who generates ideas naturally, understands modern platform dynamics at a deep level, actively integrates AI into workflows, and holds every piece of content to an elite standard. A genuine interest in health, beauty, and strong visual aesthetics is essential - this is the world we operate in, and you need to live and breathe it. 
 
Responsibilities

<ul>
	<li>Generate and develop original content ideas, concepts, and creative angles on a continuous basis. You are the primary source of what we make and why.</li>
	<li>Identify high-retention moments within long-form content and develop them into short-form concepts with clear hooks, narrative arcs, and platform-specific angles.</li>
	<li>Develop creative briefs and direction for each content cycle, giving the Content Producer and editors clear guidance on what to build and how it should feel.</li>
	<li>Lead trend research and cultural awareness across TikTok, Instagram Reels, and YouTube Shorts, spotting opportunities early and translating them into on-brand concepts.</li>
	<li>Translate brand strategy into high-performing content concepts, story structures, and creative playbooks that guide all short-form output.</li>
	<li>Define and evolve the brand's visual and tonal identity across platforms, maintaining a cohesive and premium creative standard.</li>
	<li>Direct and approve content through production and post-production, ensuring quality, creative alignment, and platform-ready formatting before anything publishes.</li>
	<li>Manage the Content Producer by setting priorities, providing creative direction, reviewing output, and ensuring disciplined execution of the publishing calendar.</li>
	<li>Analyze performance data at a strategic level, identifying what is working, why it is working, and how to double down or pivot.</li>
	<li>Build and optimize repeatable creative systems, including AI-driven workflows that streamline ideation, editing, and production.</li>
	<li>Partner with the production team to ensure social-first thinking is embedded in long-form content capture and planning.</li>
</ul>

Social Media Content Strategist *Superstar Only*

7th Media Digital is a leading full-service web development company located in the heart of Makati Central Business District. As a digital studio with outstanding expertise in multimedia arts, web design, web development and systems development, 7th Media has carved a reputation as a premier web development agency in the Philippines. 

Having been in the business for over 10 years, we have a strong track record of delivering innovative and best-in-class digital solutions to our clients. Our creative flair in designs and innovative IT solutions have led us to work with the biggest brands in the Philippines and boutique digital agencies in the US, Australia and Singapore.

We are proud to be ranked as part of the Top 10 Web Agencies in the Philippines by Hubstaff.

Join us and be part of our growing team!

7th Media Digital Studios Inc.

We are looking for highly agile Creative Project Coordinators (Associates) who are strongly passionate about accounts management, project management and sales support.

<ul>
	<li>Manage multiple clients and projects related to multimedia design (design and animation), web maintenance, web development, and other service lines.</li>
	<li>Support business development efforts to get new accounts across the company's service lines.</li>
	<li>Respond to inquiries and convert to customer.</li>
	<li>Perform project scoping, estimates and create proposals.</li>
	<li>Participate in pitches to brands and attend to client calls, online or face to face.</li>
	<li>Prepare critical path schedule for projects and ensure deadlines are met.</li>
	<li>Collaborate with various project stakeholders (clients, designers, and developers) to ensure expectations and responsibilities are aligned.</li>
	<li>Perform quality check to ensure all requirements are met before project turnover to the client.</li>
	<li>Write documentation and lead client training related to service deployed.</li>
	<li>Improve and monitor compliance of internal processes related to project management, sales and operations.</li>
	<li>Write content, as needed.</li>
</ul>

While the role is mostly work from home, the successful candidate should have the ability to travel to Metro Manila for occasional face to face client meetings 1 to 2x a month.

Project Management

Business Development

Customer Service

Process Improvement

Writing

Account Management

Creative Project Coordinator | Work From Home

We are looking for highly agile graphic designers / multimedia artists who are strong in layout design or 2D animation and with skill in illustration and storyboarding.

<ul>
	<li>Should be comfortable both in day-to-day production and creative design work.</li>
	<li>Create multimedia related work (digital layout design, print design, storyboard, etc.).</li>
	<li>Create animation for explainer 2D videos using Adobe After Effects and related multimedia work, as needed.</li>
	<li>Provide daily progress of the multimedia design.</li>
	<li>Provide work estimates.</li>
	<li>Timely delivery.</li>
	<li>High-quality delivery.</li>
	<li>While the role is mostly work from home, the successful candidate should have the ability to travel to Metro Manila for occasional face to face client meetings or team meetings 1 to 3x a quarter.</li>
</ul>

This test unit measures the ability to identify patterns and inconsistencies in visual representations of data

With the vast information employees need to process and retain every day, attention to detail becomes a critical skill to have because of the efficiency it gives. Also, because thorough employees have more initiative to understand the cause and not just the effect, they do less of the unnecessary rework and produce more complete output. This test measures ability to identify patterns and inconsistencies in visual representations of data.

Attention to Detail

This test unit measures the ability to use inductive and deductive reasoning to draw logical conclusions from a given set of statements

Decisions are made every day from easy to more complex ones. Using a scientific approach to analyzing root-cause and finding results enable employees to work more independently. Logical reasoning also provides a foundation for experimentation which encourages insights and helps in the creation of new business opportunites. This test measures ability to use inductive and deductive reasoning to draw conclusions.

Logical Reasoning

This test measures the ability to relate and respond appropriately to different situations.

Dealing with Irate Customers

This test unit measures the ability to understand and follow a set of detailed written instructions and then select and implement the correct course of action

Hiring employees that can accurately follow written steps and processes ensures two things--consistent output and employee safety. Variations due to not following instructions can cost a business a lot of money.This test unit measures the ability to understand and follow a set of detailed written instructions and then select and implement the correct course of action.

Following Instructions (Written)

This test unit assesses the ability to think in constructs and determine how to combine and categorize ideas and things together in a way that makes logical sense.

Organizing

This measures ability to grasp and comprehend fully and completely explicit and implicit information of written communication.

Reading Comprehension

Graphic Designer | Work From Home

We’re a full-service agency that specialises in marketing that’s backed by data science. What separates us from other companies is our continuous process of measurement, analysis, and tuning that makes sure our clients' brands not only look awesome, but that the campaigns we do live up to their expectations.

We’re anything but a set-it-and-forget-it agency. From consultation to concept to campaign, our main objective is to make our clients happy and accelerate their online success.

Spiralytics, Inc

Key Responsibilities

<ul>
	<li>Develop and execute link building (off-page SEO) and digital PR campaigns aligned with brand and marketing objectives</li>
	<li>Research, outreach, and maintain databases of media contacts, bloggers, and online publications</li>
	<li>Prepare and distribute link building materials such as but not limited to press releases, media pitches, and press kits</li>
	<li>Coordinate with link building and media partners for placements, interviews, and online features</li>
	<li>Monitor online visibility, brand mentions, publicity results, and digital campaign performance</li>
	<li>Assist in managing link building and influencer partnerships, collaborations, and sponsored content</li>
	<li>Work closely with SEO and marketing teams to maximize link-building and coverage outcomes</li>
	<li>Track performance metrics such as backlinks gained, domain rating, AI/LLM visibility, reach, impressions, and sentiment</li>
</ul>

Persuasion and Negotiation

Search Engine Optimization (SEO)

Communication Skills

Empathy

Market Research

SEO Outreach Specialist

Podcast Network Asia is a media and tech platform that offers on-demand audio content (e.g. podcasts, audiobooks, radio dramas, etc.).

It aims to drive growth for on-demand audio content by creating high quality podcasts. This adds value to listeners and brands who want to connect with people.

Podcast Network Asia

Podcast Network Asia is seeking an Account Manager to be the strategic bridge between our brand partners and our production team. This is a high-visibility, "high-touch" role focused on client retention, campaign success, and account growth.

Account Manager

Leaf is a tech company that provides end-to-end performance marketing services for ambitious eCommerce businesses.
Unlike traditional marketing agencies, Leaf is an eCommerce performance marketing specialist that combines years of data-driven marketing expertise with proprietary marketing technology. This enables us to make smarter decisions in order to deliver profitable sales growth for our clients.


Leaf.fm

Role Overview

At Leaf, the Graphic Designer plays a key role within the Creative team, delivering high-performing ad creatives and supporting internal brand initiatives.

This role is split across two main areas:

Creative Services (Client work) – designing high-converting ad creatives

Internal Projects – supporting marketing, brand, and company initiatives

You will act as a Creative Lead for a portfolio of clients, owning the end-to-end creative process—from research and ideation to execution and client presentation.

Key Responsibilities

1. Creative Services (Client Work)

Lead the creative execution for assigned client accounts

Translate campaign briefs into high-converting ad creatives

Conduct research &amp; analysis:

Review performance data (e.g. Meta Ads Manager, internal reports)

Perform competitor analysis to identify opportunities

Develop creative concepts aligned with campaign objectives

Design assets using:

Figma (primary tool)

Adobe Suite (for asset preparation, motion, and video editing)

Present concepts and final creatives to:

Internal Creative team

Performance Marketing team

Clients (acting as main creative point of contact)

Manage feedback cycles and ensure timely delivery

Deliver final, approved assets ready for campaign launch

Maintain and update:

Client documentation (“Client Cards”)

Creative testing insights and learnings

Track time spent across projects

Collaborate closely with Performance Marketing to analyse results and identify opportunities

2. Internal Creative &amp; Marketing Projects

Support internal teams (Marketing, Operations, etc.) with:

Website design

Social content

Slide decks &amp; presentations

Video and podcast editing

Blog and brand assets

Contribute to:

Company OKRs

Process improvements

Internal branding and visual identity

Collaborate with internal stakeholders and follow defined project workflows

3. Collaboration &amp; Communication

Work as much as possible in UK hours to be aligned with clients and team members

Manage tasks via tools like Notion, Slack, and email

Maintain clear and proactive communication with:

Creative Director

Performance Marketing team

Client

Behaviours &amp; Values

People First

Put yourself in the shoes of clients, colleagues, and stakeholders

Deliver work on time to avoid impacting team performance

Collaborate effectively in a global remote environment

Be mindful of others’ time—keep communication clear and efficient

Tech-Centric

Leverage tools and automation to improve efficiency

Use data and insights to inform creative decisions

Work with marketing platforms (e.g. Meta Ads, Google Analytics) to improve output quality

Ownership &amp; Accountability (Heroic)

Take responsibility for your work and outcomes

Provide constructive feedback and challenge ideas when needed

Be proactive in improving creative performance and results

Invent. Simplify. Be Curious

Maintain a test-and-learn mindset

Continuously explore new tools, trends, and techniques

Suggest improvements to:

Creative processes

Tools and workflows

Team performance and culture

 

🧾 Reporting Line

Reports to: Creative Director

Wireframing

Photo Editing

Web Design

Remote Graphic Designer Creative Services

Yanolja Cloud Solution Pvt. Ltd. is a global end-to-end hospitality technology provider specializing in solutions for small and medium-sized accommodation businesses. With more than 500+ Team members and 20+ years of experience, YCS currently has 40,000+ customers in over 170 countries, with 50+ supported languages in our software, and a 24/7 support network to match.  We have a Local team in 15+ countries, including India, Thailand, Indonesia, the Philippines, Sri Lanka, South Africa, Tanzania, Uganda, the USA, Mexico, and counting.


Yanolja Cloud Solution Private Limited

Organizational Overview:

Yanolja Cloud Solution Pvt. Ltd. (YCS); formerly eZee Technosys, is a global end-to-end hospitality technology provider specializing in solutions for small and medium-sized accommodation businesses.

With more than 500+ Team members and 17+ years of experience, YCS currently has 33,000+ customers in over 170 countries, with 50+ supported languages in our software, and a 24/7 support network to match. 

We have a Local team in 15+ countries including India, Thailand, Indonesia, Philippines, Sri Lanka, South Africa, Tanzania, Uganda, USA, and counting.

Profile Overview:

This role involves managing regional customer relationships, addressing queries, and driving business growth through proactive lead generation and conversion. The candidate will focus on upselling to existing customers, handling escalations, and recommending product improvements. 

Regular regional travel is required to align business operations with local needs and strengthen customer engagement. Collaborating with the marketing team, they will develop campaigns, expand the prospect database, and generate new business opportunities to exceed sales targets. 

Additionally, the role demands timely reporting to the Line Manager and a strategic approach to business development, ensuring consistent growth and customer satisfaction in the region.

Responsibilities:

Follow up on inbound marketing leads and identify qualified opportunities providing appropriate levels of information at the right time for interested prospects.

Cold calls into prospects are generated by a variety of outside sources.

Profile strategic accounts identify key individuals, research and obtain business requirements, and present solutions to start the sales cycle.

Schedule appointments and demos of eZee Products/Services.

Occasionally visit local properties to demonstrate our SAAS.

Ensure successful follow-through of the sales cycle by maintaining accurate activity and lead qualification information in the CRM application.

Prepare reports by collecting sales information and statistics.

 

Key Competencies for the Role:

Sales Expertise: Proven track record with 2+ years of experience, particularly in hospitality tech or SaaS sales, with a passion for driving revenue growth.

Customer Relationship Management: Strong ability to build and maintain relationships with clients, addressing their needs and ensuring long-term satisfaction.

Lead Generation &amp; Conversion: Skilled in identifying qualified leads, cold calling, and converting opportunities into business growth.

Communication Skills: Professional verbal and written communication in English and regional languages, with the ability to engage and persuade prospects effectively.

CRM Proficiency: Familiarity with CRM tools to ensure accurate activity tracking and reporting.

Time Management &amp; Multitasking: Adept at managing multiple priorities, meeting deadlines, and achieving sales targets efficiently.

Sales Manager

Since 2009, MCS Philippines has been providing support for website and business operations. Our office is conveniently located in the Makati Central Business District. 
 
Teamwork is a virtue that we strongly instill, and we consider each employee an integral part of the company. Our teams work and communicate harmoniously in a dynamic environment. 
 
We strive to exercise social awareness through various people-oriented activities like providing scholarships, volunteering in social work, and donating to charities. We are also focused in giving our employees a competitive salary and flexible healthcare benefits, which undeniably help improve their well-being and lifestyle. 
 
Be part of MCS Philippines, and join our roster of highly skilled and competent employees.

MCS Philippines

The HR Associate is responsible for supporting recruitment activities and related processes within the HR office

Key Responsibilities:

Recruitment:

<ul>
	<li>Manage timely posting of job ads through external media and company website.</li>
	<li>Screen job applications and conduct entrance examinations.</li>
	<li>Schedule job interviews and conduct reference checks on candidates.</li>
	<li>Conduct HR orientations and facilitate office tours for new hires.</li>
	<li>Prepare initial job offers, subject to Management approval.</li>
</ul>

HR Associate

Aux is a B2B virtual recruitment platform that pairs support staff with business leaders around the world. We take the best talent from the Philippines and, through our rigorous screening process, match them with our network of CEOs, promising startups, and established brands such as 818 Tequila, Operam, Parrot HQ, K5 Global, etc.


The Customer Operations Specialist (Mass) is responsible for end-to-end execution of customer order management for key national accounts, including Target and Walmart.

This role ensures accurate and timely processing of purchase orders, proactive communication on order risks (cuts, delays, push-outs), and best-in-class service levels across all retail partners.

This role sits at the center of Operations, Supply Chain, and Sales, ensuring our client delivers against retailer expectations while protecting fill rate, compliance, and customer relationships.

 

Estimated Salary: The salary for this position has not been finalized yet. Please indicate your expected salary based on your experience in the application form, and we will consider it in our discussions.

 

Key Responsibilities:

Purchase Order Management

<ul>
	<li>Own the full lifecycle of retail purchase orders from receipt through fulfillment</li>
	<li>Review, validate, and enter POs into internal systems (EDI/manual)</li>
	<li>Confirm order quantities, pricing, ship windows, and routing requirements</li>
	<li>Ensure alignment with inventory availability and production schedules</li>
</ul>

Order Risk &amp; Exception Management

<ul>
	<li>Proactively identify risks to fill rate, including inventory shortages or production delays</li>
	<li>Communicate cuts, delays, and push-outs to customers in a timely and professional manner</li>
	<li>Partner with Supply Chain and Planning to mitigate risks and improve outcomes</li>
	<li>Track and manage all open order issues through resolution</li>
</ul>

Customer Communication

<ul>
	<li>Serve as primary point of contact for assigned Mass accounts (Target, Walmart)</li>
	<li>Respond to all customer inquiries within defined SLA (same-day response expected)</li>
	<li>Maintain clear, concise, and professional communication at all times</li>
	<li>Provide proactive updates on order status, delays, and issue resolution</li>
</ul>

Execution &amp; Compliance

<ul>
	<li>Ensure all orders meet retailer compliance requirements (routing, labeling, ASN accuracy)</li>
	<li>Monitor and reduce chargebacks tied to execution errors</li>
	<li>Maintain accurate records of order status, changes, and communications</li>
	<li>Support continuous improvement of customer service processes and reporting</li>
</ul>

Customer Operations Specialist: Mass | Work From Home

The Customer Operations Specialist (Specialty &amp; Alternative Channels) is responsible for end-to-end execution of customer order management for specialty, convenience, and foodservice accounts (e.g., Coremark, Nassau, Starbucks, and other convenience channels).

This role ensures accurate and timely processing of purchase orders, proactive communication on order risks (cuts, delays, push-outs), and best-in-class service levels across all retail partners.

This role sits at the center of Operations, Supply Chain, and Sales, ensuring our client delivers against retailer expectations while protecting fill rate, compliance, and customer relationships.

 

Estimated Salary: The salary for this position has not been finalized yet. Please indicate your expected salary based on your experience in the application form, and we will consider it in our discussions.

 

Key Responsibilities:

Purchase Order Management

<ul>
	<li>Own the full lifecycle of retail purchase orders from receipt through fulfillment</li>
	<li>Review, validate, and enter POs into internal systems (EDI/manual)</li>
	<li>Confirm order quantities, pricing, ship windows, and routing requirements</li>
	<li>Ensure alignment with inventory availability and production schedules</li>
</ul>

Order Risk &amp; Exception Management

<ul>
	<li>Proactively identify risks to fill rate, including inventory shortages or production delays</li>
	<li>Communicate cuts, delays, and push-outs to customers in a timely and professional manner</li>
	<li>Partner with Supply Chain and Planning to mitigate risks and improve outcomes</li>
	<li>Track and manage all open order issues through resolution</li>
</ul>

Customer Communication

<ul>
	<li>Serve as primary point of contact for assigned Mass accounts (Target, Walmart)</li>
	<li>Respond to all customer inquiries within defined SLA (same-day response expected)</li>
	<li>Maintain clear, concise, and professional communication at all times</li>
	<li>Provide proactive updates on order status, delays, and issue resolution</li>
</ul>

Execution &amp; Compliance

<ul>
	<li>Ensure all orders meet retailer compliance requirements (routing, labeling, ASN accuracy)</li>
	<li>Monitor and reduce chargebacks tied to execution errors</li>
	<li>Maintain accurate records of order status, changes, and communications</li>
	<li>Support continuous improvement of customer service processes and reporting</li>
</ul>

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