LeapFroggr Inc. is a technology company that operates SeriousMD & NowServing. Together, SeriousMD & NowServing is a healthcare platform, whose sole mission is to "improve healthcare through technology."

Our company culture revolves around excellence, family and community, cooperation and sharing.

LeapFroggr Inc.

As a Medical Coordinator, you will be the vital link between our company and its clientele, ensuring that all interactions are handled with the highest level of professionalism and care. Your role will include:

<ol>
	<li>Engaging with customers to provide detailed information and answer questions regarding our medical products and services.</li>
	<li>Addressing and resolving customer inquiries in a timely and empathetic manner, ensuring their satisfaction and loyalty.</li>
	<li>Taking immediate and effective action to resolve any customer concerns or complaints, demonstrating exceptional problem-solving skills.</li>
	<li>Preparing and maintaining accurate reports on customer interactions, feedback, and resolutions to inform company strategies and improve service quality.</li>
	<li>Collaborating with healthcare professionals and team members to streamline communication and enhance the customer experience.</li>
	<li>Staying informed about the latest healthcare industry trends and company offerings to provide knowledgeable support.</li>
</ol>

As the first point of contact, you will play a crucial role in upholding the company's reputation and contributing to its success by providing outstanding service and support to our valued customers.

Medical Coordinator

We are fast growing US based healthcare BPO supporting medical groups, dental groups, diagnostic laboratories, urgent care centers and other ancillary health care providers. Join us now and become one of our leaders as we continue to grow.

Vision:
To improve healthcare delivery by placing the needs of both providers and patients at the forefront and delivering exceptional customer service

Mission:
To provide world class customer service, that drives efficiency and progress within the healthcare system, by working together in a culture of continuous improvement and innovation

Values:
Transparency
Honesty
Accountability
Trust
Responsibility
Efficiency
Adaptability
Innovation
Respect

Vector Outsourcing Solutions Phils., Inc.

<ul>
	<li>Organize workflow and ensure that team members understand their duties or delegated tasks.</li>
	<li>Monitor employee productivity and provide constructive feedback and coaching.</li>
	<li>Receive complaints and resolve problems from clients.</li>
	<li>Ensure adherence to legal company policies and coordinate with HR if proper disciplinary actions are needed.</li>
	<li>Organizes and oversees the schedules and work of the team/s.</li>
	<li>Conducts performance evaluations that are timely and constructive, monitor trackers and quota reports.</li>
	<li>Assure timely submission of claims.</li>
	<li>Formulate and execute strategies to mitigate claim denials.</li>
	<li>Learn and implement specialty, state, carrier specific billing requirements. 
	 </li>
</ul>

Medical Billing Supervisor | Pooling

Secure your future with My Mountain Mover! 🚀 Be part of a company that puts YOU first—where work-life balance, fulfillment, and growth thrive. 💙🧡 500+ client 5⭐ reviews, 1.5k+ Movers strong. Apply now: careers.mymountainmover.com

My Mountain Mover Inc.

Content &amp; Curriculum Support (30%)

Support development of micro-modules covering payer updates, claim denials, secondary insurance workflows, and code-specific pitfalls

Recommend updates based on industry trends, learner performance, and clinic needs

Evaluation &amp; Performance Assessment (20%)

Conduct Skills Evaluation Interviews (SEIs) to assess accuracy, billing judgment, and system familiarity

Track learner progress via Salesforce, TalentLMS, and billing-specific checklists

Lead recovery training sessions for cancelled VAs re-entering the system, based on gaps in skills or billing quality

Deliver structured feedback and escalate retraining needs as required

Instruction &amp; Training Delivery (20%)

Teach core medical billing workflows including insurance eligibility verification, CPT/ICD code usage, claim submission, EOB/ERA review, and denial management.

Lead live and recorded training sessions focused on payer logic, billing sequencing, documentation (e.g., medical necessity), and audit-readiness.

Facilitate mock billing scenarios (case studies) to strengthen learner understanding of payer rules, code matching (CPT/ICD), and effective submission strategies

Learner Support &amp; Technical Guidance (15%)

Respond to learner questions on CPT codes, billing sequences, payer protocols, and documentation

Offer practical advice on tone and accuracy in billing notes and patient-facing communication

Identify common misunderstandings and coordinate content updates with the SME Lead

Compliance &amp; Documentation (15%)

Reinforce HIPAA compliance and billing documentation standards across all content and training simulations

Teach accurate claim documentation, patient ledger handling, and coordination between billing and front office notes

Medical Billing Training Coordinator

<ul>
	<li>Apply accurate ICD-10, CPT, and HCPCS codes based on documentation and services rendered</li>
	<li>Ensure proper code sequencing, modifiers, and compliance with payer and regulatory guidelines</li>
	<li>Clarify missing or unclear documentation with healthcare providers when needed</li>
	<li>Review and correct coding-related errors, denials, or rejected claims</li>
	<li>Stay updated with coding rules, payer policies, and healthcare regulations</li>
	<li>Maintain confidentiality of patient information</li>
</ul>

Medical Coder | Work From Home | Urgent

Since 2009, MCS Philippines has been providing support for website and business operations. Our office is conveniently located in the Makati Central Business District. 
 
Teamwork is a virtue that we strongly instill, and we consider each employee an integral part of the company. Our teams work and communicate harmoniously in a dynamic environment. 
 
We strive to exercise social awareness through various people-oriented activities like providing scholarships, volunteering in social work, and donating to charities. We are also focused in giving our employees a competitive salary and flexible healthcare benefits, which undeniably help improve their well-being and lifestyle. 
 
Be part of MCS Philippines, and join our roster of highly skilled and competent employees.

MCS Philippines

We are seeking an experienced Scentific and Technical Designer / AI Graphic Designer to join our Creative Department, specializing in the creation of medical, scientific, and technical graphics for books and publications. This role is ideal for designers with a strong professional background who can translate complex information into clear, accurate, and publication-ready visuals.

 

<h3>Job Purpose</h3>

The AI Graphic Designer is responsible for producing high-quality visual graphics, figures, and illustrations for patent applications, scientific publications, medical materials, and technical documentation.

The role requires strong expertise in AI-assisted image generation, prompting techniques, and advanced graphic design tools to efficiently create accurate and publication-ready visuals.

The designer will transform complex written content into clear, precise, and visually structured diagrams, patent figures, medical illustrations, and technical graphics while ensuring compliance with patent office standards, scientific accuracy, and brand guidelines.

 

<h3>Key Responsibilities</h3>

<h3>Technical, Medical &amp; Scientific Illustration</h3>

Create patent figures, technical diagrams, device schematics, exploded views, and process flows based on invention disclosures and written descriptions. Develop medical illustrations, biological diagrams, and scientific visuals for research publications and technical documentation, translating complex concepts into clear and structured visual graphics.

<h3>AI-Assisted Graphic Design &amp; Production</h3>

Utilize AI tools such as Midjourney, ChatGPT, Claude, and other emerging platforms to generate visual concepts and base imagery. Apply advanced prompting techniques and refine AI-generated visuals using Adobe Illustrator, Photoshop, and other design tools, converting them into clean vector graphics, patent-compliant line art, infographics, and technical diagrams for print and digital publications while maintaining branding and publication standards.

<h3>Collaboration &amp; Continuous Improvement</h3>

Work closely with writers, editors, and subject matter experts to ensure the accuracy and clarity of illustrations. Communicate effectively regarding project requirements, revisions, and deadlines while continuously exploring new AI tools and workflow improvements to enhance productivity, visual quality, and innovation.

Scientific & Technical Designer | AI Graphic Designer

Overview:

Expanding healthcare blog is seeking a driven, well-written, personable SEO Outreach Specialist to drive SEO results. The ideal candidate is passionate about digital marketing, has 2+ years of experience, is a strong writer and communicator, and is eager to learn about SEO and content marketing. 

Responsibilities:

<ol>
	<li>Create, and execute outreach via email, LinkedIN, and Facebook to generate link building and guest post opportunities</li>
	<li>Work with writing team, create outlines, edit drafts and build relationships with website publishers to get articles approved and published</li>
	<li>Format online content and posts to maximize SEO traffic</li>
	<li>Update and record link activity and interact with clients</li>
</ol>

SEO Outreach Specialist

This is a full-time hybrid role for a Provider Relations Supervisor based in Mandaluyong. The Provider Relations Head will be responsible for managing and overseeing the daily activities of the Provider Relations team, developing relationships with healthcare providers, resolving provider issues, and ensuring compliance with company's policies and procedures. Work from home is acceptable.

Provider Relations Head

B4B Solutions Inc. is operating under the Clear Admin People brand, an outsourcing company based in Makati City. We offer remote admin services to business owners (dentists, labour hire operators, accounting firm, etc) in any states/territories in Australia. 

We call ourselves admin people because we put people first. We are invested in having a positive impact on everyone’s lives. 

Our management team is dedicated to empowering you to grow personally and professionally to be the very best you can be for years to come in an environment where the best idea wins, no matter where it comes from.

We also place great emphasis on characteristics rather than qualifications. We have established a recruitment framework called 6-Tool players to ensure we work with excellent people.

A 6-tool player possesses these six characteristics: Adult, Professional, Smart, Empathetic, Competitive, and has an insatiable Thirst for Learning.

B4B Solutions Inc.

Are you ready to play a vital role in supporting Australia’s agricultural workforce? Clear Admin People is on the hunt for smart, newly graduates aiming to become Payroll Officers. The ideal candidate must be highly skilled in using MS Excel &amp; thrives in a dynamic environment that shares a strong passion for precision.

 
Role and Opportunity

As a Payroll Officer, you will "work from home" to support our client’s payroll team by delivering flawless payroll and timesheet processing in a timely manner for their various clients in the agriculture industry. Backed with more than 30 years of experience in the industry, our client is committed to providing the farmers with greater labour certainty and increased efficiency. They demand excellence and so do we.

Purpose

As a "remote" Payroll Officer, you will:

<ul>
	<li>Process timesheets and payments to staff and clients within the business’s temporary workforce with absolute precision.</li>
	<li>Take full responsibility for the timely preparation of salaries and payments – no mistakes, no excuses.</li>
	<li>Proactively show initiative but never lose sight of the overall business objective.</li>
	<li>As a Payroll Officer, your daily tasks may include:</li>
	<li>Prepare weekly payroll with unyielding accuracy, on time, and in strict compliance with the relevant industrial instrument.</li>
	<li>Ensure all timesheets, payroll changes, records, and other essential documents are submitted before the payroll run deadline – no exceptions.</li>
	<li>Enter data with exacting accuracy for the continuous maintenance of payroll data within the system, including processing new starters or updating existing employee records.</li>
	<li>Deliver electronic pay slips promptly to temporary and casual employees without delay.</li>
	<li>Keep electronic filing systems meticulously organized for secure data retention.</li>
	<li>Address payroll inquiries with impeccable customer service, providing accurate and timely responses verbally or in writing as required.</li>
	<li>Reconcile and report on financial data related to payroll with rigorous attention to detail.</li>
	<li>Request and manage payroll for special and late runs without fail.</li>
	<li>Assists with the admin tasks to ensure updated records and requested reports are completed on time.</li>
	<li>Perform other tasks as required by the client or management.</li>
</ul>

This test unit measures the ability to identify patterns and inconsistencies in visual representations of data

With the vast information employees need to process and retain every day, attention to detail becomes a critical skill to have because of the efficiency it gives. Also, because thorough employees have more initiative to understand the cause and not just the effect, they do less of the unnecessary rework and produce more complete output. This test measures ability to identify patterns and inconsistencies in visual representations of data.

Attention to Detail

Everyday business communication and other important transactions are completed efficiently with office computer applications, email, and the internet. Computers in the workplace have reduced cost and time in processing tasks. Hiring employees with working knowledge of computers is the current standard. This test assesses basic knowledge of computer operations, hardware and web proxies.

Everyday communication and other important business transactions are done more efficiently with office applications, email, and the internet. Undeniably, computers in the workplace have reduced cost and time in the completion of tasks. Hiring employees with a working knowledge of computers now has become a standard. This test helps gauge knowledge in computer operations, hardware and web proxies. 

Target Candiates: IT Staff, Technical Support Staff, BPO agents

Target Industries: BPO, all industries that have IT unit

General Computer Knowledge

This test unit measures the ability to understand and follow a set of detailed written instructions and then select and implement the correct course of action

Hiring employees that can accurately follow written steps and processes ensures two things--consistent output and employee safety. Variations due to not following instructions can cost a business a lot of money.This test unit measures the ability to understand and follow a set of detailed written instructions and then select and implement the correct course of action.

Following Instructions (Written)

Payroll Officers | Remote Work

Most design jobs start with months of onboarding before you touch anything real. This one doesn't.

You'll work directly with our Design Lead on SeriousMD and NowServing — products used by 20,000+ doctors and millions of patients. Small team means steep learning curve, real ownership, and work that actually ships.

If you're a designer who's hungry to grow fast, this is that opportunity.

 

About Us

Leapfroggr builds SeriousMD (EMR for doctors) and NowServing (healthcare marketplace for patients). Our products handle real medical workflows — scheduling, records, patient communication, payments. Design decisions here have consequences.

You'll have mentorship and support, but also real responsibility from week one.

 

What You'll Actually Do

<ul>
	<li>Design UI/UX for web, iOS, and Android. You'll work across platforms.</li>
	<li>Create wireframes, prototypes, and high-fidelity mockups.</li>
	<li>Collaborate closely with our Design Lead to develop your craft.</li>
	<li>Work with engineers to ship your designs and learn what survives implementation.</li>
	<li>Participate in user research. Watch real doctors and patients use your work.</li>
	<li>Contribute to our design system and learn how scalable design works.</li>
</ul>

 

What We Offer

<ul>
	<li>Remote-friendly (distributed across the Philippines)</li>
	<li>Health insurance</li>
	<li>Flexible hours</li>
	<li>Paid leave (sick, vacation, maternity/paternity, bereavement)</li>
	<li>Direct mentorship from our Design Lead</li>
	<li>Accelerated growth — you'll learn more here in one year than three years somewhere else</li>
</ul>

 

How to Apply

Send your portfolio. Tell us what kind of designer you want to become — we'll tell you if we can help you get there.​​​​​​​

UI/UX Designer

Aux is a B2B virtual recruitment platform that pairs support staff with business leaders around the world. We take the best talent from the Philippines and, through our rigorous screening process, match them with our network of CEOs, promising startups, and established brands such as 818 Tequila, Operam, Parrot HQ, K5 Global, etc.


We are seeking a highly organized and motivated Portfolio Coordinator to support our team. This is a junior-level role ideal for someone who is hard-working, eager to learn, and excited to grow in a fast-paced environment. The role will provide day-to-day support across portfolio activities, systems, and special projects.

We’re looking for someone with strong organizational skills, attention to detail, and a proactive mindset who can help keep processes running smoothly and support the broader team.

 

Estimated Salary: The salary for this position has not been finalized yet. Please indicate your expected salary based on your experience in the application form, and we will consider it in our discussions.

 

Key Responsibilities:

<ul>
	<li>Portfolio &amp; Administrative Support: Provide day-to-day support to the investment and operations team, including tracking tasks, updating records, and coordinating requests.</li>
	<li>Systems &amp; Documentation Management: Maintain and update internal tools and databases (e.g., Google Sheet, Airtable, shared drives), ensuring information is accurate and well organized.</li>
	<li>Process Support: Assist in building and improving workflows, templates, and tracking systems to help the team operate more efficiently.</li>
	<li>Cross-Team Coordination: Communicate with internal stakeholders to gather information, follow up on action items, and support collaboration across teams.</li>
	<li>Project &amp; Research Support: Help with special projects, basic research, and data organization as needed.</li>
	<li>Information Management: Act as a reliable source of organized information, ensuring files, trackers, and documentation are up to date.</li>
</ul>

Portfolio Coordinator | Work From Home

Two designers. 20,000+ doctors. Millions of patients.

That's our current ratio of team to impact. If you've worked on teams where your designs disappeared into endless review cycles, this is the opposite.

SeriousMD and NowServing are healthcare products that people actually use daily.

We need a Senior UI/UX Designer who can own product areas end-to-end, from research to shipped pixels.

 

About Us

Leapfroggr builds SeriousMD (the EMR platform Filipino doctors trust) and NowServing (connecting patients to providers nationwide). Our products handle real medical records, real appointments, real patient care.

We're a small team by design. No layers, no approvals queue, no "let's circle back." You'll work directly with our Design Lead, engineers, and founders. What you design this week can ship next week.

 

What You'll Actually Do

<ul>
	<li>Own UI/UX design for entire product areas across web, iOS, and Android.</li>
	<li>Take features from user research through wireframes through polished UI through shipped product.</li>
	<li>Build and extend our design system — we care about consistency at scale.</li>
	<li>Collaborate daily with engineering to make sure what ships matches what you designed.</li>
	<li>Run usability tests with real doctors and patients, then iterate based on what you learn.</li>
	<li>Present your work, defend your decisions, and stay open when you're wrong.</li>
</ul>

 

What We Offer

<ul>
	<li>Remote-friendly (distributed across the Philippines)</li>
	<li>Health insurance</li>
	<li>Flexible hours</li>
	<li>Paid leave (sick, vacation, maternity/paternity, bereavement)</li>
	<li>Real ownership — your name is on the work, and the work matters</li>
</ul>

 

How to Apply

Send your portfolio showing your process, not just final screens. Tell us which of our products (SeriousMD or NowServing) you'd want to work on first, and why.

Senior UI/UX Designer

Our Cyberbacker team will work round the clock providing 24/7 services to small, mid, and large sized businesses and busy professionals and entrepreneurs, helping to complete time-intensive tasks such as appointment setter, marketing sales staff, researcher and document creation which in turn helps you to concentrate on the important part of your business.

Cyberbacker

As a Cyberbacker, you will:

<ul>
	<li>Transcription: Capturing key points during live or recorded calls.</li>
	<li>Call Preparation: Organizing daily call lists and agendas to ensure seamless client interactions.</li>
	<li>Schedule Coordination: Managing meeting schedules, including adjustments, cancellations, and time zone considerations.</li>
	<li>Report Management: Compiling insightful reports on key metrics and performance indicators.</li>
	<li>Virtual File Management: Keeping virtual files organized and accessible.</li>
	<li>Administrative Support: Managing email correspondence, calendar appointments, and other operational tasks efficiently.</li>
</ul>

Why Join Cyberbacker?

Benefits That Care for You:

<ul>
	<li>Medical Assistance Program: Includes dental, vision, maternity, burial assistance, and dependent coverage for tenured Cyberbackers.</li>
	<li>Gift &amp; Rewards Program: Celebrate milestones like birthdays, work anniversaries, and personal achievements with thoughtful gifts.</li>
	<li>Life Insurance for tenured Cyberbackers</li>
	<li>Career Growth Opportunities:</li>
	<li>Promotions to headbacker or leadership roles with leadership training, domestic and international travel, and speaking opportunities.</li>
	<li>Over 100 exclusive complimentary classes monthly, conducted by experienced team members.</li>
	<li>Counter Work-Life Balance:</li>
	<li>Paid time off (PTO) credits, paid holidays, and permanent work-from-home setup.</li>
	<li>Foodpanda discounts and exciting contests with prizes.</li>
	<li>Financial Security:</li>
	<li>Profit Share Program: lets you earn a share of the company’s success. After five years, it becomes a retirement plan, providing monthly payments even after you leave—a lasting reward for your commitment.</li>
	<li>Cybercapital: Loans for home or car purchases at competitive rates.</li>
	<li>Community Rewards and Recognition:</li>
	<li>Access to a supportive community on multiple channels.</li>
	<li>Exclusive invite to in-person events</li>
	<li>Travel opportunities for top performers, weekly meetings with company leadership, and a virtual year-end party.</li>
	<li>Job Security &amp; Training:</li>
	<li>Assurance of service fees for completed work, even if clients default.</li>
	<li>Paid training and access to the Transition Hub for Cyberbackers needing temporary workspaces.</li>
</ul>

.

Let’s Build Relationships That Last!

Take the first step toward a fulfilling career with Cyberbacker. Join a team that values you and empowers you to thrive. Apply now!

Remote Assistant: Permanent Work from Home Set Up

QueueFortress provides managed IT Pods  specifically designed for growing MSPs. We deploy dedicated, high-performance pods from the Philippines—each led by a veteran Lead Associate—to handle Level 1 support and service desk noise.

QueueFortress Inc.

Who We Are

 

QueueFortress Inc. is a US-based Managed IT Services company headquartered in Northern Virginia. We operate fully managed internal helpdesk teams supporting business IT environments across the United States. Our model is built on three things: elite talent, SOC2 security, and a management layer that actually works.

 

We are hiring our first Technical Pod Lead — this is the most important hire we will make. You will be the technical backbone of our US operations team.

 

This Is NOT a Standard Support Role

 

You will not spend your days closing L1 tickets. Your job is to lead a pod of 3–4 associates, own the quality of their work, and be the single point of accountability within QueueFortress operations. You are the reason our service runs flawlessly.

 

What You'll Be Responsible For

 

• Managing a pod of 3–4 L1/L2 associates — daily oversight, coaching, and QA of their tickets

• Monitoring the ticket queue inside our company's PSA platform (ConnectWise Manage or Autotask) and ensuring SLAs are met

• Building and maintaining SOPs and runbooks tailored to each operational environment

• Handling all escalated L2/L3 tickets that your associates cannot resolve independently

• Participating in Quarterly operational reviews — written summaries and KPI reporting

• Managing VDI security protocols and ensuring all associates comply with SOC 2 requirements

• Onboarding new associates and managing their 30/60/90-day development

• Being the first point of contact for Priority 1 incidents — you own the incident response

 

What Sets You Apart (We're Actively Looking For This)

 

• You think in systems, not tasks — when something breaks, you fix the process, not just the ticket

• You coach your team instead of doing everything yourself

• You've built a knowledge base or runbook library from scratch

• You've managed operational relationships, not just a ticket queue

 

Compensation &amp; Benefits

 

• Above-market base salary ($1,800–$2,500/month USD based on experience)

• Quarterly retention bonus for pods maintaining 95%+ CSAT

• "95+ Club" monthly bonus for sustained team satisfaction scores

• Documentation bonus for high-impact SOPs adopted across the network

• After 12 months, all provided equipment becomes your personal property

• Direct relationship with US Founder — you are not a number here

• Clear growth path as QueueFortress scales: Senior Lead → Regional Lead → Operations Manager

IT Technical Pod Lead L3 | Senior IT Operations Manager | US Operations Team

Achieve Integrative Health is the largest acupuncture clinic in Austin, TX. For 15 years we have helped thousands of people reduce their pain, increase their energy & vitality, get back on the dance floor, have babies, and make their Life Great Again. We were able to achieve these phenomenal results by integrating Acupuncture with modern technology and therapies.
Founded and led by CEO, Jimmy Yen, author, international speaker, mentor to acupuncturists all over the world, as well as physician, physician assistants, and nurse practitioners, social media influencer, teacher and innovator of Quick Relief Acupuncture Technique and Functional Pulse Diagnosis.
Achieve Integrative Health takes a cutting-edge and disruptive approach to healthcare to give our patients the best results in the shortest amount of time with five star service.


Achieve Wealth Technologies

Application Process:

<ul>
	<li>Email us your resume in Pdf format only. Include all of the jobs you've worked at and the month + year. Do not leave anything off. There should be no gaps in your resume with no explanations. Include your compensation for all jobs. (not hourly, only total compensation for the period of time you workd or annual compensation)</li>
	<li>Email us a 60-second video of yourself answering the following question:</li>
	<li>What are the 3 most important things that the company you work for must do to show you that they care about you? For example, if they don’t give me these 3 things then that means they don’t care about me. The video Cannot exceed 60 seconds, or you will automatically be disqualified.</li>
	<li>Important: Private message us in Kalibrr to request our Email for you to submit the above requirements. Failure to follow the above instructions will result in automatic disqualifications</li>
</ul>

About Our Company:

Achieve Integrative Health is the #1 rated Acupuncture &amp; Wellness Clinic in the United States. Our Mission is to help people restore their body’s God given ability to heal itself so that they can do what they love.

Why Join Us

We Pursue Excellence — Always. 
At our company, excellence is not optional; it’s our culture. Every team member is expected to give their best in attitude, discipline, and performance. When you join us, you’ll work with colleagues who are serious about growth, responsibility, and achieving world-class results.

Achieve Your Goals with Our Support. 
We provide everything you need to succeed—training, resources, and mentorship—so you can achieve your professional, financial, and personal goals. All we ask is your commitment to achieving your own goals.

Peaceful and Joyful Team Environment. 
We protect our culture of peace and joy through clear rules, discipline, and shared values. Our team members support each other, speak honestly, and always act with integrity. We do not tolerate gossip, entitlement, laziness, or negativity—only mutual respect, teamwork, and growth.

Be Highly Rewarded for Your Excellence. 
We believe that when you perform with excellence and passion, financial success follows naturally. While typical VAs in Indonesia and the Philippines must accumulate 5 years VA experience to earn around $5–$7 USD/hour, our entry-level virtual assistants start at $5/hour, with clear pathways to higher income as you grow and produce more results.

Benefits

<ul>
	<li>Competitive Pay: $5–$12 USD/hour (graveyard shift only).</li>
	<li>Growth Without Limits: Your growth depends only on your performance and results. Top performers can even become business partners.</li>
	<li>Employee Benefits: Paid-time off, premium medical insurance, and Employee Savings Matching Program for qualified team members.</li>
	<li>Work from Home: Eliminate long commutes and enjoy more time for family and personal life.</li>
	<li>Wellness Support: Complimentary virtual health services for you and your family—because your well-being matters.</li>
</ul>

Job Responsibilities

<ul>
	<li>Contact and qualify leads through calls, emails, and other communication channels.</li>
	<li>Receive and handle incoming calls from potential patients, answer questions, and convert them into new patients.</li>
	<li>Ensure every patient receives five-star service and feels valued.</li>
	<li>Follow up with patients using our Care System to maintain satisfaction and loyalty.</li>
	<li>Collect and share patient success stories during daily company meetings.</li>
	<li>Manage patient check-in and check-out procedures accurately.</li>
	<li>Verify insurance benefits and maintain detailed records.</li>
	<li>Take on additional responsibilities based on your professional strengths.</li>
</ul>

Healthcare Virtual Assistant that practices Excellence

QueueFortress Inc. is a US-based Managed IT Services company headquartered in Northern Virginia. We operate elite, fully managed internal helpdesk teams that support business IT environments across the United States. We are not a "body shop" — we are a structured, secure, and professionally managed team environment where your career actually grows.

 

We are building our first internal helpdesk pod launching in April 2026. This is a ground-floor opportunity to join a company that takes talent seriously.

 

What You'll Be Doing

 

• Handling Level 1 and Level 2 helpdesk tickets inside our company's PSA platform (ConnectWise Manage or Autotask)

• Resolving issues including: password resets, MFA lockouts, Microsoft 365 problems, VPN troubleshooting, endpoint issues, user onboarding/offboarding

• Working inside a secure, US-hosted Azure Virtual Desktop (VDI) environment — all tools and access provided

• Following SOPs and runbooks created by your Pod Lead

• Documenting every action clearly in the ticketing system

• Participating in a "follow-the-sun" support model — shifts cover US business hours (EST/CST/PST)

 

What You WON'T Be Doing

 

• Managing other people (that's the Lead's job)

• Figuring things out with no guidance — we provide clear SOPs

• Working in a chaotic "figure it out" environment

 

Why QueueFortress?

 

• Above-market base salary + performance bonuses

• Clear promotion path: L1 → L2 → Lead Associate (L3)

• After 12 months, your workstation equipment becomes yours

• Managed by a US-based Founder who is personally invested in your growth

• Monthly all-hands calls so you always know where the company is headed

• SOC 2-compliant environment — you work in a professional, secure infrastructure (not a chaotic BPO)

 

To Apply — Read this cafefully 

 

We receive many applications. To be considered, your application message MUST include answers to these three questions. Applications without answers will not be reviewed.

 

1. What PSA tools have you used and for how long?

2. What RMM tools have you used and for how long?

3. Describe a ticket where you had to troubleshoot a Microsoft 365 issue. What was the problem, what did you do, and how did you resolve it?

 

Shortlisted candidates will be sent a 45-minute technical assessment. Only candidates who pass the assessment will be invited to a video interview.

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