LeapFroggr Inc. is a technology company that operates SeriousMD & NowServing. Together, SeriousMD & NowServing is a healthcare platform, whose sole mission is to "improve healthcare through technology."

Our company culture revolves around excellence, family and community, cooperation and sharing.

LeapFroggr Inc.

20,000 doctors. Millions of patients. A lean design team — soon to be more.

SeriousMD is the EMR platform Filipino doctors trust most. NowServing connects patients to providers across the country. Together, we're reshaping how healthcare works in the Philippines and design is at the center of it.

Our design team is intentionally small and senior. No bureaucracy, no design-by-committee. Your decisions ship and get tested by real users almost immediately.

We need a Design Lead to own design strategy and build this team intentionally.

 

About Us

Leapfroggr builds SeriousMD and NowServing — healthcare products used daily by 20,000+ doctors and millions of patients. Our design decisions directly impact how physicians manage patient records, how clinics run their schedules, and how patients find and book care.

This isn't abstract "healthcare technology." It's real workflows, real people, real consequences.

 

What You'll Actually Do

<ul>
	<li>Lead and grow the design team. Today that's one designer who knows our products deeply. Tomorrow it's the team you build.</li>
	<li>Own design strategy across SeriousMD (B2B EMR) and NowServing (patient marketplace).</li>
	<li>Stay hands-on — you'll still design, not just manage.</li>
	<li>Work directly with product and engineering to ship features weekly, not quarterly.</li>
	<li>Run user research with actual doctors and patients — not personas, real people.</li>
	<li>Build and maintain design systems that scale across web, iOS, and Android.</li>
</ul>

 

What We Offer

<ul>
	<li>Remote-friendly (distributed across the Philippines)</li>
	<li>Health insurance</li>
	<li>Flexible hours</li>
	<li>Paid leave (sick, vacation, maternity/paternity, bereavement)</li>
	<li>A team that values craft and impact over process and theater</li>
</ul>

 

How to Apply

Send your portfolio and a short note about why healthcare design interests you. Bonus points if you include one thing you'd change about SeriousMD or NowServing after looking at them.

Design Lead

7th Media Digital is a leading full-service web development company located in the heart of Makati Central Business District. As a digital studio with outstanding expertise in multimedia arts, web design, web development and systems development, 7th Media has carved a reputation as a premier web development agency in the Philippines. 

Having been in the business for over 10 years, we have a strong track record of delivering innovative and best-in-class digital solutions to our clients. Our creative flair in designs and innovative IT solutions have led us to work with the biggest brands in the Philippines and boutique digital agencies in the US, Australia and Singapore.

We are proud to be ranked as part of the Top 10 Web Agencies in the Philippines by Hubstaff.

Join us and be part of our growing team!

7th Media Digital Studios Inc.

We are looking for a highly agile and proactive Assistant Team Leader for our Multimedia Artist team. The ideal candidate is both a strong individual contributor and an emerging leader who can mentor and manage Multimedia Artists, manage workloads, and help ensure high-quality and timely multimedia delivery.

This role is ideal for someone with at least 3 years solid experience in 2D animation and/or graphic design (Multimedia Arts) who is ready to take on leadership responsibilities involving people management, team development, operational coordination, and issue resolution.

The successful candidate should be comfortable balancing creative production work with leadership and coordination responsibilities.

<ul>
	<li>Lead and support a team of Multimedia Artists.</li>
	<li>Provide formal people management, mentoring, and performance guidance to team members.</li>
	<li>Help grow the technical and soft skills of Multimedia Artists through feedback, training, and structured guidance.</li>
	<li>Provide creative direction to design and animation tasks, as needed.</li>
	<li>Perform design and animation quality control checks.</li>
	<li>Assist in workload planning, traffic management, and balancing of resources across accounts.</li>
	<li>Own and help resolve internal and external escalations in a professional and solutions-oriented manner.</li>
	<li>Contribute to process improvement initiatives to improve workflow efficiency, communication, and output quality.</li>
	<li>Participate in creative production work such as but not limited to:
	<ul>
		<li>Digital design</li>
		<li>Print design</li>
		<li>2D animation and explainer videos</li>
		<li>Design review</li>
		<li>Other Multimedia-related creative work</li>
	</ul>
	</li>
	<li>Provide work estimates and regular progress updates.</li>
	<li>Coordinate with clients, internal stakeholders, and team members as needed.</li>
	<li>While the role is mostly work from home, the successful candidate should have the ability to travel to Metro Manila for occasional face-to-face client meetings or team meetings around 1 to 3 times per quarter.</li>
</ul>

This test unit measures the ability to identify patterns and inconsistencies in visual representations of data

With the vast information employees need to process and retain every day, attention to detail becomes a critical skill to have because of the efficiency it gives. Also, because thorough employees have more initiative to understand the cause and not just the effect, they do less of the unnecessary rework and produce more complete output. This test measures ability to identify patterns and inconsistencies in visual representations of data.

Attention to Detail

This test unit measures the ability to use inductive and deductive reasoning to draw logical conclusions from a given set of statements

Decisions are made every day from easy to more complex ones. Using a scientific approach to analyzing root-cause and finding results enable employees to work more independently. Logical reasoning also provides a foundation for experimentation which encourages insights and helps in the creation of new business opportunites. This test measures ability to use inductive and deductive reasoning to draw conclusions.

Logical Reasoning

This test measures the ability to relate and respond appropriately to different situations.

Dealing with Irate Customers

This test unit measures the ability to understand and follow a set of detailed written instructions and then select and implement the correct course of action

Hiring employees that can accurately follow written steps and processes ensures two things--consistent output and employee safety. Variations due to not following instructions can cost a business a lot of money.This test unit measures the ability to understand and follow a set of detailed written instructions and then select and implement the correct course of action.

Following Instructions (Written)

This test unit assesses the ability to think in constructs and determine how to combine and categorize ideas and things together in a way that makes logical sense.

Organizing

This measures ability to grasp and comprehend fully and completely explicit and implicit information of written communication.

Reading Comprehension

Graphic Designer Lead

We are looking for highly agile graphic designers / multimedia artists who are strong in layout design or 2D animation and with skill in illustration and storyboarding.

<ul>
	<li>Should be comfortable both in day-to-day production and creative design work.</li>
	<li>Create multimedia related work (digital layout design, print design, storyboard, etc.).</li>
	<li>Create animation for explainer 2D videos using Adobe After Effects and related multimedia work, as needed.</li>
	<li>Provide daily progress of the multimedia design.</li>
	<li>Provide work estimates.</li>
	<li>Timely delivery.</li>
	<li>High-quality delivery.</li>
	<li>While the role is mostly work from home, the successful candidate should have the ability to travel to Metro Manila for occasional face to face client meetings or team meetings 1 to 3x a quarter.</li>
</ul>

Graphic Designer | Work From Home

Leaf is a tech company that provides end-to-end performance marketing services for ambitious eCommerce businesses.
Unlike traditional marketing agencies, Leaf is an eCommerce performance marketing specialist that combines years of data-driven marketing expertise with proprietary marketing technology. This enables us to make smarter decisions in order to deliver profitable sales growth for our clients.


Leaf.fm

Role Overview

At Leaf, the Graphic Designer plays a key role within the Creative team, delivering high-performing ad creatives and supporting internal brand initiatives.

This role is split across two main areas:

Creative Services (Client work) – designing high-converting ad creatives

Internal Projects – supporting marketing, brand, and company initiatives

You will act as a Creative Lead for a portfolio of clients, owning the end-to-end creative process—from research and ideation to execution and client presentation.

Key Responsibilities

1. Creative Services (Client Work)

Lead the creative execution for assigned client accounts

Translate campaign briefs into high-converting ad creatives

Conduct research &amp; analysis:

Review performance data (e.g. Meta Ads Manager, internal reports)

Perform competitor analysis to identify opportunities

Develop creative concepts aligned with campaign objectives

Design assets using:

Figma (primary tool)

Adobe Suite (for asset preparation, motion, and video editing)

Present concepts and final creatives to:

Internal Creative team

Performance Marketing team

Clients (acting as main creative point of contact)

Manage feedback cycles and ensure timely delivery

Deliver final, approved assets ready for campaign launch

Maintain and update:

Client documentation (“Client Cards”)

Creative testing insights and learnings

Track time spent across projects

Collaborate closely with Performance Marketing to analyse results and identify opportunities

2. Internal Creative &amp; Marketing Projects

Support internal teams (Marketing, Operations, etc.) with:

Website design

Social content

Slide decks &amp; presentations

Video and podcast editing

Blog and brand assets

Contribute to:

Company OKRs

Process improvements

Internal branding and visual identity

Collaborate with internal stakeholders and follow defined project workflows

3. Collaboration &amp; Communication

Work as much as possible in UK hours to be aligned with clients and team members

Manage tasks via tools like Notion, Slack, and email

Maintain clear and proactive communication with:

Creative Director

Performance Marketing team

Client

Behaviours &amp; Values

People First

Put yourself in the shoes of clients, colleagues, and stakeholders

Deliver work on time to avoid impacting team performance

Collaborate effectively in a global remote environment

Be mindful of others’ time—keep communication clear and efficient

Tech-Centric

Leverage tools and automation to improve efficiency

Use data and insights to inform creative decisions

Work with marketing platforms (e.g. Meta Ads, Google Analytics) to improve output quality

Ownership &amp; Accountability (Heroic)

Take responsibility for your work and outcomes

Provide constructive feedback and challenge ideas when needed

Be proactive in improving creative performance and results

Invent. Simplify. Be Curious

Maintain a test-and-learn mindset

Continuously explore new tools, trends, and techniques

Suggest improvements to:

Creative processes

Tools and workflows

Team performance and culture

 

🧾 Reporting Line

Reports to: Creative Director

Remote Graphic Designer Creative Services

We are seeking a highly skilled and experienced Senior UX Designer to join our dynamic product team. In this role, you will be instrumental in prototyping, shipping, and iterating the designs for our products. As we expand our product lines, your expertise in designing for web, iOS, and Android platforms will be crucial. You will also collaborate closely with developers, marking up web designs and slicing assets to ensure seamless integration.

While we value your confidence in your skills, we also expect a continuous learning attitude. You should be open to constructive criticism and committed to ongoing improvement in your UX/UI design practices.

Key Responsibilities:

<ul>
	<li>Prototype, ship, and iterate design solutions for web, iOS, and Android platforms.</li>
	<li>Mark up web designs and slice assets for developers.</li>
	<li>Collaborate with cross-functional teams, including product managers and developers, to ensure design feasibility and excellence.</li>
	<li>Conduct user research and apply findings to inform and validate design decisions.</li>
	<li>Create wireframes, sitemaps, and prototypes to effectively communicate design ideas.</li>
	<li>Stay updated with industry trends and best practices to continually enhance our design processes.</li>
	<li>Present design concepts and solutions to stakeholders and incorporate feedback.</li>
</ul>

Senior UX Designer

CUE Group

We’re a global digital company supported by industry leaders and world-class investment institutions

We’re dedicated to boosting digital growth of businesses, industries, and governments through the use of modern technologies like Big Data and AI.

Adhering to the philosophy of "Data Drives Growth, Technology Leads Development," we prioritise R&D and emphasise a pragmatic approach to delivering significant value to clients.

---

Proprietary AI and Big Data Platform: We offer comprehensive digital solutions for Brand, PR, and Creative Strategy with expertise in Big Data Capabilities for advertising and e-commerce operations.

Comprehensive Digital Capabilities: We provide proprietary AI algorithms, visual analytics, and big data analytics. This covers digital infrastructure across businesses, new retail, and smart space solutions.

Extensive Industry Experience: Our vast digital ecosystem covers various categories and business needs. We provide closed-loop digital commercialisation solutions for IP development and management, gaming, and esports.

CUE Digital International Phil. Branch

The Role:

To thrive, a digital marketing agency like ours requires a combination of diverse technical and communication skills and as our new visualizer, you need to come endowed with a healthy dose of both.

Each member of our growing team exudes initiative, passion, ambition, and drive, and in the midst of it all, you are helping steer a brand’s story, working with the entire CUE PH team to achieve remarkable results for every client and campaign.

You are hungry to learn, fast to execute, and eager to work on projects ranging from social media content, digital and print collaterals, email newsletters, mobile app projects, and responsive websites.

But above all, you share the agency’s firm vision that anyone can put a dent in the universe, and come to work every day prepared to dent it a little more than you did yesterday.

 

Key Responsibilities:

In order to excel in this role, you will need to possess a diverse set of skills and qualities, which include:

<ul>
	<li>Design and create visual materials and deliverables to support client campaigns and new businesses to meet the strategic and business goals.</li>
	<li>Follow and cascade design guidelines, refresh brand key visuals, and support the brand’s graphic designers and copywriters under the CUE Digital International Phil. Branch company.</li>
	<li>Work on a broad range of digital projects while taking art direction and guidance from your partner designer and creative group head.</li>
	<li>Research, review, and recommend suitable illustrations, photography, and innovative design solutions to support all incoming and ongoing client projects.</li>
	<li>Ensure flawless visual cascades of existing key visuals into multiple digital materials within a short quick turnaround time.</li>
	<li>Keep the supervising designer, senior creatives, and management in the loop and effectively escalate roadblocks should it arise in any of your projects.</li>
</ul>

Digital Designer

We are looking for a talented and experienced Senior UI Designer to join our innovative product team. As a Senior UI Designer, you will play a crucial role in shaping the visual identity of our products across web, iOS, and Android platforms. You will be responsible for creating intuitive and visually appealing interfaces that enhance user experience and engagement. Your role will involve close collaboration with product managers, and developers to ensure that our products are both beautiful and functional.

We are seeking someone who is passionate about design, detail-oriented, and committed to staying current with industry trends and best practices. You should be open to feedback and continuously strive to improve your design skills.

Key Responsibilities:

<ul>
	<li>Design visually compelling and user-friendly interfaces for web, iOS, and Android platforms.</li>
	<li>Develop and maintain design systems and style guides to ensure consistency across all products.</li>
	<li>Create high-fidelity mockups, prototypes, and visual assets for development.</li>
	<li>Work closely with developers to ensure accurate implementation of designs.</li>
	<li>Conduct user research and usability testing to inform design decisions and iterate on designs.</li>
	<li>Stay updated with the latest design trends, tools, and technologies to continually enhance our design processes.</li>
	<li>Present design concepts and solutions to stakeholders and incorporate feedback.</li>
</ul>

Senior UI Designer

Most design jobs start with months of onboarding before you touch anything real. This one doesn't.

You'll work directly with our Design Lead on SeriousMD and NowServing — products used by 20,000+ doctors and millions of patients. Small team means steep learning curve, real ownership, and work that actually ships.

If you're a designer who's hungry to grow fast, this is that opportunity.

 

About Us

Leapfroggr builds SeriousMD (EMR for doctors) and NowServing (healthcare marketplace for patients). Our products handle real medical workflows — scheduling, records, patient communication, payments. Design decisions here have consequences.

You'll have mentorship and support, but also real responsibility from week one.

 

What You'll Actually Do

<ul>
	<li>Design UI/UX for web, iOS, and Android. You'll work across platforms.</li>
	<li>Create wireframes, prototypes, and high-fidelity mockups.</li>
	<li>Collaborate closely with our Design Lead to develop your craft.</li>
	<li>Work with engineers to ship your designs and learn what survives implementation.</li>
	<li>Participate in user research. Watch real doctors and patients use your work.</li>
	<li>Contribute to our design system and learn how scalable design works.</li>
</ul>

 

What We Offer

<ul>
	<li>Remote-friendly (distributed across the Philippines)</li>
	<li>Health insurance</li>
	<li>Flexible hours</li>
	<li>Paid leave (sick, vacation, maternity/paternity, bereavement)</li>
	<li>Direct mentorship from our Design Lead</li>
	<li>Accelerated growth — you'll learn more here in one year than three years somewhere else</li>
</ul>

 

How to Apply

Send your portfolio. Tell us what kind of designer you want to become — we'll tell you if we can help you get there.​​​​​​​

UI/UX Designer

Hashtag Interactive is an award-winning marketing collaborator for companies looking to stand out amid the digital noise. 

Together, we curate and create campaigns and strategies that speak to your audiences and meet your targets on the other side of the screen.

Hashtag Interactive: A digital marketing agency optimised for a digital-centric world. Your digital marketing, social media, and content strategy partner in Singapore and Southeast Asia.

Hashtag Interactive

You translate strategy and briefs into clear, effective visuals across social and digital channels. You work closely with copywriters, accounts, and other creatives to deliver on-brand assets that are easy for clients to approve and easy for teams to execute. 
 
Outcomes:

First 90 Days (New Hires)

<ul>
	<li>
	Master our workflow

	<ul>
		<li>
		Learn how briefs come in, how tasks move through Productive, and how approvals work.
		</li>
		<li>
		Build working rhythm with Accounts, Copy, and Animation (handoffs, timelines, feedback loops).
		</li>
		<li>
		Understand what “done” looks like here: quality bar, file hygiene, naming, versioning, and delivery standards.
		</li>
	</ul>
	</li>
	<li>
	Understand the accounts you support

	<ul>
		<li>
		Review key brand guidelines, past work, and client feedback patterns.
		</li>
		<li>
		Learn each account’s audience, tone, and practical approval preferences (what flies vs what stalls).
		</li>
		<li>
		Clarify platform requirements and production constraints early (formats, ratios, safe zones, specs).
		</li>
	</ul>
	</li>
	<li>
	Deliver value early

	<ul>
		<li>
		Start shipping on-brand assets by Week 2–3 with minimal revision cycles.
		</li>
		<li>
		Contribute ideas in brainstorms (visual hooks, formats, references, executions).
		</li>
		<li>
		Identify 1–2 quick process or template improvements that remove friction for the squad. 
		 
		</li>
	</ul>
	</li>
</ul>

Typical Expectations:

<ul>
	<li>Design and execution

	<ul>
		<li>Produce high-quality visuals across social and digital formats (always-on, campaigns, simple animations where relevant).</li>
		<li>Translate briefs into platform-appropriate layouts that are clear, on-brand, and purposeful.</li>
		<li>Deliver work that meets objectives and timelines with minimal avoidable back-and-forth.</li>
	</ul>
	</li>
	<li>Collaboration
	<ul>
		<li>Work tightly with Copy and Accounts to ensure message and visuals land together.</li>
		<li>Communicate early when a brief is unclear, timelines are tight, or scope has changed.</li>
		<li>Present your work with rationale (what problem it solves, why this approach fits the brand/platform).</li>
	</ul>
	</li>
	<li>Quality and standards
	<ul>
		<li>Maintain consistency in typography, layout, composition, and brand application.</li>
		<li>Keep files organised and production-ready (clean layers, correct exports, tidy handover).</li>
		<li>Stay current on platform trends and formats, then apply them with judgement, not copy-paste.</li>
	</ul>
	</li>
	<li>Ownership
	<ul>
		<li>Manage your own workload and deadlines; flag risks before they become emergencies.</li>
		<li>Make execution easier for the team by using templates, checklists, and repeatable systems where it helps.</li>
		<li>Treat feedback as part of the work and iterate quickly without losing the point of the idea. 
		 </li>
	</ul>
	</li>
</ul>

Two designers. 20,000+ doctors. Millions of patients.

That's our current ratio of team to impact. If you've worked on teams where your designs disappeared into endless review cycles, this is the opposite.

SeriousMD and NowServing are healthcare products that people actually use daily.

We need a Senior UI/UX Designer who can own product areas end-to-end, from research to shipped pixels.

 

About Us

Leapfroggr builds SeriousMD (the EMR platform Filipino doctors trust) and NowServing (connecting patients to providers nationwide). Our products handle real medical records, real appointments, real patient care.

We're a small team by design. No layers, no approvals queue, no "let's circle back." You'll work directly with our Design Lead, engineers, and founders. What you design this week can ship next week.

 

What You'll Actually Do

<ul>
	<li>Own UI/UX design for entire product areas across web, iOS, and Android.</li>
	<li>Take features from user research through wireframes through polished UI through shipped product.</li>
	<li>Build and extend our design system — we care about consistency at scale.</li>
	<li>Collaborate daily with engineering to make sure what ships matches what you designed.</li>
	<li>Run usability tests with real doctors and patients, then iterate based on what you learn.</li>
	<li>Present your work, defend your decisions, and stay open when you're wrong.</li>
</ul>

 

What We Offer

<ul>
	<li>Remote-friendly (distributed across the Philippines)</li>
	<li>Health insurance</li>
	<li>Flexible hours</li>
	<li>Paid leave (sick, vacation, maternity/paternity, bereavement)</li>
	<li>Real ownership — your name is on the work, and the work matters</li>
</ul>

 

How to Apply

Send your portfolio showing your process, not just final screens. Tell us which of our products (SeriousMD or NowServing) you'd want to work on first, and why.

Senior UI/UX Designer

Hadley Designs is a vibrant, creative female-owned business dedicated to enriching everyday life and special moments through beautifully crafted stationery. Founded by Becca Hadley, who expertly balances design work with raising four children, the company has flourished for over a decade. With a heartfelt focus on education and organization, Hadley Designs offers a wide range of lovely educational posters, school supplies, homework trackers, and behavioral tools designed to support children’s learning and development in engaging ways.

Serving more than 2,000,000 happy customers and boasting over 100,000 five-star reviews, Hadley Designs combines creativity and practicality across a diverse portfolio of over 1,500 meticulously designed products. Their bestsellers include calendars, planners, educational posters, chore charts, and certificates of achievement - all crafted to bring joy, motivation, and organization to families and educators alike.


Hadley Designs

Ready to Empower a Growing Team and Shape Our Future?

At Hadley Designs, we believe that learning should be enjoyable, engaging, and screen-free. Millions of parents and teachers trust our beautifully designed, developmentally aligned educational tools to help children grow and thrive. As a fast-growing and family-founded brand we are on a mission to make learning meaningful for families around the world.

We are seeking a Director of People Operations to join our team and build the systems that will drive our next phase of growth. If you are passionate about creating scalable people systems, empowering teams, and cultivating a culture that supports both personal and professional growth, this role offers a unique opportunity to make a significant impact.

Role Overview

As the Director of People Operations, you will be responsible for leading the development of people systems and strategies that enable Hadley Designs to scale and grow. In this role, you will partner with leadership to create the talent systems required to attract, develop, and retain a high-performing workforce. Your focus will be on building scalable, high-performance systems that align with the company’s growth objectives and help foster a positive organizational culture.

This position offers a unique opportunity to shape how we build and nurture our team, enabling both the company and our people to succeed. You will play an integral role in supporting our mission by ensuring that Hadley Designs has the right talent and organizational structure to achieve long-term success.

Key Responsibilities

<ul>
	<li>People Systems Leadership: Design and implement systems for attracting, engaging, onboarding, and retaining talent, aligned with the company’s growth objectives.</li>
	<li>Organizational Design and Capacity Planning: Collaborate with leadership to ensure that the organizational structure and workforce planning meet the evolving needs of the business.</li>
	<li>Performance and Development Frameworks: Establish performance expectations, evaluation frameworks, and development pathways that drive accountability and growth across the organization.</li>
	<li>Talent Experience and Retention: Build a consistent and professional experience for talent that reinforces employee engagement, satisfaction, and retention.</li>
	<li>Workforce Insights and Reporting: Provide insights and data-driven recommendations to leadership to guide decision-making and improve workforce effectiveness.</li>
	<li>External Partnerships: Partner with external service providers to enhance and support people operations as necessary</li>
</ul>

How Success Is Measured

<ul>
	<li>Successful implementation of people systems that directly support the business’s ability to scale.</li>
	<li>Strong employee retention rates, with high performance and engagement.</li>
	<li>Improved leadership confidence in people systems, talent readiness, and organizational alignment.</li>
	<li>Predictable, scalable people operations that contribute to the company’s growth and success.</li>
</ul>

Benefits

Why You’ll Love Working Here

<ul>
	<li>Impact: Your work will directly impact how families experience learning through the Hadley Designs brand.</li>
	<li>Culture: Join a passionate, mission-driven team that values trust, creativity, and collaboration.</li>
	<li>Flexibility: Enjoy the freedom of a remote role with flexible working hours.</li>
</ul>

Benefits:

 

<ul>
	<li>Remote-first work environment</li>
	<li>Paid time off and holidays</li>
	<li>Access to learning resources and professional development</li>
	<li>Regular interaction with leadership, including the CEO and CMO</li>
</ul>

Director of People Operations

Own Category Growth, Optimize Performance, and Expand Market Dominance.

Hadley Designs is seeking an eCommerce Growth Manager to take full ownership of a multi-million dollar product category, with Amazon as the primary growth channel. This is a high-impact role for a results-driven e-commerce operator who thrives on ownership, accountability, and driving measurable growth through disciplined execution and data-backed decision-making.

While this role operates deeply within Amazon, we welcome candidates who have driven growth across e-commerce, DTC, or marketplace environments and are excited to apply that experience within a scaled Amazon ecosystem.

How You’ll Win at Hadley Designs:

We believe performance comes from strong systems executed consistently.

Every eCommerce Growth Manager is expected to progress through three stages:

<ol>
	<li>Learn the Playbook – Understand our category strategy, operating standards, and decision frameworks</li>
	<li>Apply the Playbook – Execute accurately and consistently to deliver predictable, scalable results</li>
	<li>Enhance the Playbook – Improve systems with new ideas and strategies after mastery is demonstrated</li>
</ol>

This order matters. We value innovation, but only when it is grounded in proven execution. Our playbook exists to help high performers win faster, create leverage, and scale impact — not slow them down.

Apply today and help us make learning fun, engaging, and screen-free for families everywhere.

eCommerce Growth Manager

Also known as: Shopify Operations Manager | Ecommerce Operations Lead | Customer Experience Operations Manager

This role is the backbone of our direct-to-consumer experience. You will own the performance, accuracy, and clarity of our Shopify store from end to end.

Your mission is simple and powerful. Ensure every customer fully understands what they are buying and when they will receive it before they complete their purchase.

Your Core Focus

<ul>
	<li>Take full ownership of Shopify store operations and customer experience</li>
	<li>Eliminate inconsistencies across the site, including broken links, outdated promotions, and conflicting messaging</li>
	<li>Standardize shipping, split shipment, and pre-order communication across all touchpoints</li>
	<li>Build and document SOPs for all operational workflows</li>
	<li>Implement systems and automations that reduce manual work and customer confusion</li>
</ul>

What You’ll Do

Customer Experience Management (Daily)

<ul>
	<li>Respond to customer inquiries via Shopify inbox and social channels</li>
	<li>Process refunds, reships, cancellations, and order updates</li>
	<li>Triage and resolve support tickets based on urgency</li>
	<li>Identify patterns in customer feedback and recommend improvements</li>
	<li>Ensure all communication is clear, accurate, and aligned with current messaging</li>
</ul>

Order Operations and Fulfillment (Daily)

<ul>
	<li>Monitor order flow across Shopify, Base, and Amazon MCF</li>
	<li>Resolve failed orders, inventory issues, and discrepancies</li>
	<li>Coordinate with fulfillment teams to ensure timely delivery</li>
	<li>Manage split shipments, pre-orders, and out-of-stock scenarios</li>
	<li>Track and resolve missing or delayed packages</li>
</ul>

Store Integrity and Accuracy (Weekly)

<ul>
	<li>Audit the website for broken links, incorrect pricing, and outdated promotions</li>
	<li>Ensure consistency across product pages, landing pages, and collections</li>
	<li>Validate all messaging related to shipping and pre-orders</li>
	<li>Support promotion setup and ensure backend accuracy</li>
</ul>

Systems, SOPs, and Automation (Weekly)

<ul>
	<li>Build and maintain SOPs for recurring workflows</li>
	<li>Identify inefficiencies and implement automation using tools like Shopify Flow</li>
	<li>Optimize customer service platforms such as Gorgias</li>
	<li>Improve post-purchase experience and operational workflows</li>
	<li>Support system cleanup and tool evaluation</li>
</ul>

Growth Operations and Reporting (Weekly)

<ul>
	<li>Deliver weekly Shopify performance reports</li>
	<li>Track key metrics such as CAC, LTV, and funnel performance</li>
	<li>Identify trends, anomalies, and risks early</li>
	<li>Ensure data accuracy for decision-making</li>
</ul>

Compliance and Risk Management (Weekly)

<ul>
	<li>Maintain compliance across ADA, privacy policies, and tracking regulations</li>
	<li>Review product pages and campaigns for compliance risks</li>
	<li>Ensure all required tools and disclosures are functioning properly</li>
	<li>Stay updated on platform policies and changes</li>
</ul>

AI and Automation Ownership (Ongoing)

<ul>
	<li>Identify repetitive tasks and convert them into automated workflows</li>
	<li>Use AI tools to improve efficiency in customer service and operations</li>
	<li>Build prompt libraries and scalable systems</li>
	<li>Continuously reduce manual workload while maintaining accuracy</li>
</ul>

How Success Is Measured

<ul>
	<li>Reduction in support ticket rate per 1000 orders</li>
	<li>Reduction in reshipment rate per 1000 orders</li>
	<li>Zero compliance issues</li>
	<li>At least one new AI automation implemented per week</li>
	<li>Zero reported issues with broken links, incorrect promotions, or inaccurate information</li>
</ul>

Shopify DTC Operations Manager

The position is responsible for implementing visual and interactive elements that users engage with through their web browser when using a web application.

The Front End Developer is also responsible for building “client-side” of web applications. The person should be able to translate the company’s needs into functional and appealing interactive applications.

Responsibilities

<ul>
	<li>Create, maintain and improve responsive website</li>
	<li>Optimize page for SEO and loading speed</li>
	<li>Design mobile friendly sites</li>
	<li>Collaborate with back-end developers and web designers to improve usability</li>
	<li>Get feedback from, and build solutions for, users and customers</li>
	<li>Create quality mockups and prototypes</li>
	<li>Ensure high-quality graphic standards and brand consistency</li>
	<li>Assure that all user input is validated before submitting to back-end</li>
	<li>Stay up-to-date on emerging technologies</li>
</ul>

Front End Developer 

ThinkBIT is an award-winning software development outsourcing company based in the Philippines operating since 2014 servicing local and multinational clients in both the public and private sectors.

We service a wide variety of industries and clients, from food manufacturing and processing, telecommunications, marketing, and health and medical care in varied regional markets such as Europe, the Americas, and the Asia-Pacific.

We adhere to global standards and have been certified ISO 27001:2022 compliant. We have also helped our clientele get HIPAA and SOC2 compliance.

ThinkBIT offers fully end-to-end custom software development services geared towards corporate entities.

1. DevOps Services (AWS, GCP, Azure)
2. Mobile Application Development
3. Web Application Development
4. Project Management
5. Game / Gamification Development
6. Quality Assurance

ThinkBIT Solutions

Summary

You will be part of multiple projects to work on developing websites via Bootstrap. In this role, you and other specialized roles will work together to fulfill projects ranging from simple features to complex requirements that demand further growth in deeper design principles and technologies.

Roles and Responsibilities

<ul>
	<li>Good understanding of front-end technologies, including HTML5, CSS3, JavaScript, jQuery</li>
	<li>Experience building user interfaces for websites and/or web applications Experience designing and developing responsive design websites</li>
	<li>Experience developing web applications in Bootstrap with PHP and JavaScript</li>
	<li>Experience integrating with REST APIs and third-party plugins Ability to convert comprehensive layout and wireframes into working HTML pages</li>
	<li>Knowledge of how to interact with RESTful APIs and formats (JSON, XML) Proficient understanding of code versioning tools such as Git, SourceTree</li>
	<li>Strong understanding of PHP back-end development</li>
</ul>

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