Hadley Designs is a vibrant, creative female-owned business dedicated to enriching everyday life and special moments through beautifully crafted stationery. Founded by Becca Hadley, who expertly balances design work with raising four children, the company has flourished for over a decade. With a heartfelt focus on education and organization, Hadley Designs offers a wide range of lovely educational posters, school supplies, homework trackers, and behavioral tools designed to support children’s learning and development in engaging ways.

Serving more than 2,000,000 happy customers and boasting over 100,000 five-star reviews, Hadley Designs combines creativity and practicality across a diverse portfolio of over 1,500 meticulously designed products. Their bestsellers include calendars, planners, educational posters, chore charts, and certificates of achievement - all crafted to bring joy, motivation, and organization to families and educators alike.


Hadley Designs

Ready to help build a team that changes how children learn?

At Hadley Designs, we believe learning should be fun, engaging, and full of heart. Our products help families trade screen time for connection and creativity, and that mission starts with the people we hire. We’re looking for a driven Hiring Operations Lead who can help us find, attract, and hire exceptional talent that shares our purpose.

About Hadley Designs

Hadley Designs is a family-founded brand that’s redefining early education through creativity, beauty, and connection. We design screen-free learning tools that spark curiosity and confidence in children while giving parents peace of mind. Every product we make helps families rediscover the joy of learning together. That same passion drives our internal culture, we believe great companies are built by people who care deeply about their craft, their team, and the families we serve.

About the Role

As our Hiring Operations Lead, you’ll own the entire recruiting engine, from sourcing and screening to onboarding and employer branding. You’ll create a clean, efficient hiring system that delivers top-tier candidates quickly and keeps the experience positive at every step.

Your Core Focus

<ul>
	<li>Build, optimize, and run our full-stack hiring system, including scorecards, test projects, and interview flows</li>
	<li>Own every stage of the recruiting process across all departments</li>
	<li>Deliver weekly hiring pipeline reports that highlight performance and bottlenecks</li>
	<li>Protect and strengthen Hadley’s employer brand on platforms like Glassdoor and LinkedIn</li>
</ul>

What You’ll Do

<ul>
	<li>Write, post, and manage compelling job listings that attract A-players</li>
	<li>Proactively source candidates through LinkedIn, job boards, freelancer platforms, and referrals</li>
	<li>Filter applicants for capability, culture fit, and scorecard alignment</li>
	<li>Run test projects, review submissions, and conduct first-round interviews</li>
	<li>Manage the candidate experience from first touch through offer</li>
	<li>Keep hiring systems (ClickUp, ATS) organized and up-to-date</li>
	<li>Coordinate interviews with hiring managers and team members</li>
	<li>Maintain onboarding checklists and ensure every new hire has a smooth start</li>
	<li>Track and report weekly funnel metrics across all open roles</li>
	<li>Manage and respond to Glassdoor reviews, maintaining a 4.5+ rating</li>
	<li>Continuously refine sourcing strategies and test project frameworks</li>
</ul>

How Success Is Measured

<ul>
	<li>Average time to fill roles under 45 days</li>
	<li>Weekly applicant volume of at least 250 per active role</li>
	<li>100% completion rate on weekly hiring pipeline reports</li>
	<li>Consistent 4.5+ Glassdoor rating</li>
	<li>Minimum of 15 completed test projects reviewed per week</li>
</ul>

 

Why You’ll Love Working Here

At Hadley Designs, you’ll do meaningful work that helps families everywhere rediscover the joy of real learning. We’re a remote-first team built on trust, creativity, and autonomy. You’ll have the freedom to own your schedule and the space to grow your skills. Expect:

<ul>
	<li>A remote-first environment built on accountability and flexibility</li>
	<li>Paid time off and holidays</li>
	<li>Access to ongoing learning and professional development</li>
	<li>Free Hadley Designs products for your family</li>
	<li>Regular collaboration with leadership, including the founders</li>
	<li>A supportive, mission-driven culture that values excellence and integrity</li>
	<li>Hadley Designs is a small but mighty team that believes in balancing high standards with heart. We care deeply about what we do and who we do it with.</li>
</ul>

Apply today and help us make learning fun, engaging, and screen-free for families everywhere.

Recruiter Talent Acquisition Lead

LeapFroggr Inc. is a technology company that operates SeriousMD & NowServing. Together, SeriousMD & NowServing is a healthcare platform, whose sole mission is to "improve healthcare through technology."

Our company culture revolves around excellence, family and community, cooperation and sharing.

LeapFroggr Inc.

About NowServing

NowServing connects patients with healthcare providers across the Philippines. We're building new growth channels beyond our current digital marketing to reach more Filipinos who need healthcare.

The Opportunity

You'll build and own entirely new patient acquisition channels that we're not currently working on. Think: partnerships with brands and local businesses, community activations, offline campaigns, and experimental digital channels. This is a high-ownership role for someone who wants to create growth engines from scratch.

What You'll Own

<ul>
	<li>Partnership channel: Build relationships with brands, retailers, community organizations, and local businesses to reach patients where they are</li>
	<li>Campaign execution: Design and launch co-marketing promotions, joint events, and local activations</li>
	<li>New channel testing: Explore and test acquisition channels we haven't tried yet (examples: SMS campaigns, podcast sponsorships, healthcare events, professional associations, radio, print, community programs)</li>
	<li>Performance tracking: Measure what's working, learn fast, and scale winning channel</li>
</ul>

You'll Thrive Here If You

<ul>
	<li>You're a natural relationship builder who can pitch and close partnerships</li>
	<li>You're comfortable creating structure where none exists - you will create the playbook</li>
	<li>You can handle trying things that might not work - learning excites you</li>
	<li>You want to own entire channels, not just execute tasks someone else designed</li>
	<li>You understand Filipino consumer behavior and local market dynamics</li>
	<li>You're equally comfortable planning a community event and analyzing campaign data</li>
</ul>

Creative Thinking

Persuasion and Negotiation

Sales and Marketing Knowledge

Competitor Analysis

Business Development

Market Research

Public Relations (PR)

Growth Marketing Specialist

Game8 Global Inc. is a newly established company, and hiring started in October 2020. The company aims to provide sufficient and trustworthy information to all game enthusiasts worldwide. We offer walkthroughs for various games as a service by disseminating helpful articles, both updated and newly developed games, on one of Japan's top game guides and walkthrough sites, Game8 Inc.

As Game8 Global Inc. is relatively new, we are still looking for avid gamers with content writing and/or video editing experience. We are highly interested in having unique, extremely motivated, and passionate individuals join the team. 

With a regularization rate of 85%, there's a high chance for promotion to higher positions depending on your work performance. 

If you have a fascination with games, are ecstatic about meeting people with a young and fresh vibe, eager to learn, and would like to be a part of our growing team, please send us your CV or apply here, and we'll be more than happy to welcome you!

Game8 Global Inc.

<h1>Before Clicking the apply button, kindly read the company's hiring process indicated below:</h1>

<ol>
	<li>Once you click the apply button, an auto message from our team will be sent to you indicating the hiring process and the link to assessment files which you need to submit in order for your application to proceed.</li>
	<li>Kindly ensure that the answered assessments are submitted within two (2) days after applying.</li>
	<li>HR will do initial review of the assessments including the details on your resume. Please ensure to check your Kalibrr messages daily for faster processing of application.</li>
	<li>HR will will communicate with you for the updates regarding your assessments.</li>
	<li>If you pass the initial assessment, HR will coordinate the available schedules and conduct an initial intervview.</li>
	<li>If you pass the initial interview, your assessments will be forwarded to Game8 Global Inc.'s client for further review.</li>
	<li>If you pass the second review, HR will schedule a final interview with you and the client.</li>
	<li>HR will communicate with you the results. If you passed the final interview, HR team will proceed with our onboarding process.</li>
</ol>

 

Job Description:

<ul>
	<li>The technical writer plays the game and writes a walkthrough guide.</li>
	<li>Edits articles and images required for the articles</li>
	<li>Designs, publishes, and maintains numerous forms of technical documentation for internal and external use.</li>
	<li>External documentation includes player instructions, troubleshooting tips, and open-source developer manuals.</li>
	<li>As systems are modified, the writer also updates documentation to consistently reflect new information.</li>
</ul>

Game Walkthrough Writer.

Edusuite is a smart School Management System and ERP provider for K-12 schools, Colleges, Universities, Post-Graduate, Vocational Courses, and other Higher Educational levels. Supporting 31 campuses and with over 47,000 students, Edusuite helps schools, faculty, and students optimize their resources and make smart decisions. 

Our mission is to disrupt the EduTech industry by developing best-in-class software, becoming the market leader, and providing an awesome place to work for emerging talent.

Being part of our team means access to:

✓ Working from home or a hybrid work arrangement

✓ Flexible working schedule

✓ Unlimited vacation leaves

✓ Health and wellness

✓ Training and continuing education

✓ Exciting and fun team activities and so much more!

Edusuite Inc.

Job description

We are seeking a highly motivated and experienced People and Culture Generalist o join our dynamic Human Resources team. The People and Culture Generalist responsible for driving end-to-end HR operations aligned with business needs. The role covers talent acquisition, onboarding/offboarding, performance management, employee engagement, and benefits administration, while serving as a strategic advisor to management and employees.

Being part of our team means access to unlimited vacation leaves, hybrid work arrangement (with occasional meetings held in our main office in Alabang), flexible working schedule, extracurricular and gaming activities, health and wellness, training and continuing education, and other exciting opportunities! 
 
Training &amp; Development:

<ul>
	<li>Responsible for planning, organizing, and implementing learning initiatives that support employee growth and organizational goals. This role focuses on identifying skill gaps, designing effective training programs, and ensuring employees receive the tools and knowledge they need to perform at their best.</li>
	<li>Support the performance management cycle, including setting up performance review schedules, tracking progress, and ensuring timely completion of appraisals.</li>
	<li>Help coordinate training and development programs by liaising with external vendors or internal trainers and tracking attendance.</li>
	<li>Assist with the creation and distribution of learning materials and resources for employee development.</li>
	<li>Coordinates with the Technical Team with regards to technical training/ seminars.</li>
	<li>Developing rewards and remuneration strategy.</li>
	<li>Analyzes trends and metrics in partnership with People &amp; Culture Lead to develop sound HR solutions and policies.</li>
</ul>

Employee Relations and Engagement:

<ul>
	<li>Organize and oversee employee engagement initiatives and company-wide events to enhance workplace morale.</li>
	<li>Plan and execute engagement programs, surveys, and initiatives that foster employee satisfaction, motivation, retention, and company-wide events to enhance workplace morale (company outing, team building, company anniversary, etc.)</li>
	<li>Coordinate employee wellbeing initiatives and ensure employees have access to resources that promote their health and work-life balance.</li>
	<li>Help maintain and promote internal communication channels to keep employees informed of company news, events, and initiatives.</li>
	<li>Evaluate engagement results and recommend actions to boost morale and workplace experience</li>
	<li>Handle employee discipline issues and provide guidance and support as needed.</li>
	<li>Support organizational change by creating effective internal communication strategies and ensuring best practices are managed.</li>
	<li>Assist with the processing of employee leave requests, absences, and other administrative tasks related to employee relations.</li>
</ul>

Benefits:

<ul>
	<li>Oversees benefits management: Government-mandated benefits, salary package and benefits benchmarking.</li>
	<li>Ensure that compensation practices are up-to-date and in compliance with current Labor Law.</li>
	<li>HMO Addition and Deletion</li>
	<li>Flexibenefit Monitoring and Tracking</li>
	<li>HR activities</li>
</ul>

Administrative Oversight:

<ul>
	<li>Manage day-to-day administrative functions such as handling office supplies, creation of company ID, Tshirt, additional clerical support to ensure smooth HR operations.</li>
	<li>Oversee administrative tasks including permit and license renewals, and inventory management.</li>
	<li>Maintain and update employee 201 files, HR records, and ensure confidentiality and compliance.</li>
	<li>Keep all employee information, HR trackers, and internal databases consistently updated and accurate..</li>
</ul>

People & Culture Generalist

<ul>
	<li>Playing through games and writing reviews.</li>
	<li>Designs, publishes, and maintains numerous forms of technical documentation for internal and external use.</li>
	<li>Edits articles and images required for the articles</li>
	<li>Cover news and features related to games.</li>
	<li>Responsible for maintaining the current and breaking news in the video game industry and assisting with news coverage on our site.</li>
	<li>Data analysis and extensive research for new and popular games</li>
	<li>As systems are modified, the writer also updates documentation to consistently reflect new information.</li>
	<li>Most important to this task is constant communication with in-house engineers and programmers, as well as judicious research.</li>
</ul>

Technical Writing

Content Writing

Feature Writing

Research

Creative Writing

Communication Skills

Computer Literacy / Basic Computer Skills

Game Review Writer..

Zeno Business Solutions is a talent management partner specializing in Employer of Record (EOR) services for US-based clients. We handle HR, payroll, training, and tech challenges, enabling our clients to focus on their core operations. As an Assigned Employee (AE) with Zeno, you'll gain invaluable experience working on diverse projects in a global landscape, directly managing day-to-day operations for clients. We are committed to professional excellence, unwavering reliability, a client-first focus, integrity, and empowering both our clients and employees. We offer competitive compensation, comprehensive benefits, and opportunities for professional growth and development within a supportive and professional remote work environment. 

Zeno Business Solutions Corp

<h3>Company introduction: 
Zeno Business Solutions is a talent management partner specializing in Employer of Record (EOR) services for US-based clients. We handle HR, payroll, training, and tech challenges, enabling our clients to focus on their core operations. We are committed to professional excellence, unwavering reliability, a client-first focus, integrity, and empowering both our clients and employees. We offer competitive compensation and opportunities for professional growth and development within a supportive and professional remote work environment.</h3>

<h3>Job Summary</h3>

WorkWhile requires vendor support to maintain 24/7 coverage on the IndeedFlex VMS. Contractors will manage job allocations, book workers within strict SLA windows, ensure timesheet accuracy, and maintain worker profiles. This role is critical to preventing slot loss, meeting SLA deadlines, and ensuring a positive client experience.

<h2> 
 
Key Responsibilities</h2>

<h3>Dashboard Monitoring &amp; SLA Compliance</h3>

● Monitor IndeedFlex VMS for new job allocations

● Click “Respond” immediately and complete booking actions

● Maintain 4-hour SLA for all job requisitions

● Remove unfilled allocations when needed

<h3>Worker Booking &amp; Data Entry</h3>

● Add and update worker profiles (legal name, DOB, email, SSN last 4)

● Bulk upload workers during surge windows

● Select &amp; confirm all shift dates before booking

● Manage replacements, swaps, and cancellations

<h3>Attendance &amp; Timekeeping</h3>

● Confirm worker clock-ins &amp; clock-outs

● Record first/second shift punches and meal breaks

● Escalate clock-in issues to IndeedFlex support

● Mark no-shows and assign replacements

<h3>Timesheet Accuracy</h3>

● Adjust and submit timesheets daily

● Complete all weekly timesheet submissions before Monday 11:59 PM CST

● Remove workers from future shifts when absent

<h3>Worker Support</h3>

● Contact workers who cancel or fail to confirm shifts

● Provide shift details, access instructions, and expectations

 

<h3>Work Schedules:</h3>

● Night coverage: 5 PM–12 AM PST

● Weekend coverage: 8 AM–8 PM PST

● Surge coverage: support during 300–500-slot releases with 48-hour fill deadlines

● Must respond to alerts &amp; allocations in real time (notifications enabled)

VMS Data Entry & Dashboard Monitoring Specialist

<h3>Company introduction: 
Zeno Business Solutions is a talent management partner specializing in Employer of Record (EOR) services for US-based clients. We handle HR, payroll, training, and tech challenges, enabling our clients to focus on their core operations. We are committed to professional excellence, unwavering reliability, a client-first focus, integrity, and empowering both our clients and employees. We offer competitive compensation and opportunities for professional growth and development within a supportive and professional remote work environment.</h3>

Job Summary

<h2>WorkWhile requires vendor support to maintain 24/7 coverage on the IndeedFlex VMS. Contractors will manage job allocations, book workers within strict SLA windows, ensure timesheet accuracy, and maintain worker profiles. This role is critical to preventing slot loss, meeting SLA deadlines, and ensuring a positive client experience. 
 
 
Key Responsibilities</h2>

<h2>Dashboard Monitoring &amp; SLA Compliance</h2>

● Monitor IndeedFlex VMS for new job allocations

● Click “Respond” immediately and complete booking actions

● Maintain 4-hour SLA for all job requisitions

● Remove unfilled allocations when needed

<h3>Worker Booking &amp; Data Entry</h3>

● Add and update worker profiles (legal name, DOB, email, SSN last 4)

● Bulk upload workers during surge windows

● Select &amp; confirm all shift dates before booking

● Manage replacements, swaps, and cancellations

<h3>Attendance &amp; Timekeeping</h3>

● Confirm worker clock-ins &amp; clock-outs

● Record first/second shift punches and meal breaks

● Escalate clock-in issues to IndeedFlex support

● Mark no-shows and assign replacements

<h3>Timesheet Accuracy</h3>

● Adjust and submit timesheets daily

● Complete all weekly timesheet submissions before Monday 11:59 PM CST

● Remove workers from future shifts when absent

<h3>Worker Support</h3>

● Contact workers who cancel or fail to confirm shifts

● Provide shift details, access instructions, and expectations

 

<h3>Work Schedules:</h3>

● Night coverage: 5 PM–12 AM PST

● Weekend coverage: 8 AM–8 PM PST

● Surge coverage: support during 300–500-slot releases with 48-hour fill deadlines

● Must respond to alerts &amp; allocations in real time (notifications enabled)

IndeedFlex Data Entry & Dashboard Monitoring Specialists

About Ylopo

Ylopo, LLC is a rapidly growing marketing and technology company providing internet marketing services and proprietary lead generation and engagement software to successful real estate agents across the country. We are seeking an outgoing, tech savvy individual to join our growing team.

Why work for Ylopo?

At Ylopo we offer team members:

A full time, permanent work from home set up

A commitment to personal development
guidance and support at a high level through interfacing with our Executive Team to prioritize goals as a company,

Excellent leadership and mentoring for our entry-level to senior staff, and recognition of outstanding efforts,

Team building events, team lunches/ happy hours, and other company wide events

A supportive, caring environment dedicated to continuous learning and growth.
With over a decade of experience in the real estate industry Howard is now back alongside Juefeng Ge, former head of digital marketing for TigerLead and now co-founder and Chief Marketing Officer of Ylopo, to leverage the latest and most effective technological advancements in the field to help Ylopo’s clients generate more business and better promote their team, brand, and listings.

Ylopo LLC

What you'll do: Manage a team of analysts communicate with clients by email to create, optimize, and manage the development of paid media accounts delivering against performance, return on investment, and revenue targets. You will manage a team of 7-8 direct reports and be able to coach and develop their talents, while holding them accountable for their assigned work and schedule requirements. You will be tested so please only submit your application if you're confident in all the different elements.

PPC Team Lead

Kalibrr Remote is Kalibrr Technology Ventures Inc tech-based service that provides Small and Medium Enterprise businesses based outside the Philippines with access to the best offshore Filipino talent at the quickest possible time.

Backed by almost 10 years of matching the right talents with the right companies, Kalibrr provides both jobseeker and recruiter with the security, tools and expertise to be successful through a Remote work engagement.   

As a country, we have solidified our image as the “BPO capital of the world,” Now, Kalibrr Remote will make the Philippines the “Remote Workforce Capital of the World.”

Kalibrr Remote

Major Medical Solutions Kft., headquartered in Budapest, Hungary, is a global distributor of high-end aesthetic medical devices and premium orthopaedic products.

We specialise in supplying certified aesthetic medicine products such as dermal fillers, mesotherapy solutions, and other cosmetic-medical supplies to clinics and B2B clients.

We carry well-known brands including Juvederm, Restylane, Stylage, and Dermaheal, and take pride in offering wholesale pricing, authentic and traceable products, and global delivery through our Hong Kong affiliate.

Hong Kong branch is located at Room 409, Beverley Commercial Centre, 87–105 Chatham Road South, Tsim Sha Tsui, Kowloon, Hong Kong.

Major Medical Solutions Asia

Key Responsibilities:

<ul>
	<li>Research and identify potential clients in Asia: distributors, wholesalers, and networks of aesthetic clinics.</li>
	<li>Utilize Google, LinkedIn, WeChat, Redbook industry directories, and other platforms to source leads.</li>
	<li>Conduct outreach via email, Messenger, and phone calls.</li>
	<li>Initiate first contact, introduce our company, and qualify potential clients.</li>
	<li>Set up online meetings with our sales manager and ensure the lead attends the scheduled call.</li>
	<li>Maintain accurate records in CRM, ensuring all contact history and lead details are up to date.</li>
</ul>

Sales Development Representative

We are fast growing US based healthcare BPO supporting medical groups, dental groups, diagnostic laboratories, urgent care centers and other ancillary health care providers. Join us now and become one of our leaders as we continue to grow.

Vision:
To improve healthcare delivery by placing the needs of both providers and patients at the forefront and delivering exceptional customer service

Mission:
To provide world class customer service, that drives efficiency and progress within the healthcare system, by working together in a culture of continuous improvement and innovation

Values:
Transparency
Honesty
Accountability
Trust
Responsibility
Efficiency
Adaptability
Innovation
Respect

Vector Outsourcing Solutions Phils., Inc.

<ul>
	<li>Enroll our clients who are US based health care providers, diagnostic laboratories and medical facilities as preferred providers in health care networks.</li>
	<li>Gather required enrollment documents from new clients.</li>
	<li>Assist in completing enrollment forms.</li>
	<li>Maintain accurate and current client information using spreadsheets and/or online databases.</li>
	<li>Respond to general inquires as the in-house knowledge source on clients enrollment particulars.</li>
	<li>Identify and report issues to appropriate departments and management leadership.</li>
	<li>Build and improve working relationships with insurance company enrollment staff.</li>
	<li>Maintain confidentiality of client information by adhering to strict, established regulations.</li>
	<li>Alert client of new regulations, expiring certificates, reapplications and deficiencies in enrollment requirements.</li>
</ul>

Credentialing Specialist | Work From Home

We are in search of a talented and experienced Shopify Developer to collaborate, working closely with our team to create, maintain, and enhance our Shopify e-commerce website.

The responsibilities for this position:

<ol>
	<li>Design and create Shopify Stores</li>
	<li>Product listing</li>
	<li>Management and maintenance</li>
	<li>Upkeep and optimization</li>
	<li>Assist in marketing initiatives</li>
</ol>

Please include your resume / CV in your response. Without your CV, your application will be filtered out.

A portfolio showcasing your past work is also beneficial

Shopify Developer

We are in search of a talented and experienced Shopify Expert to collaborate, working closely with our team to create, maintain, and enhance our Shopify e-commerce website.

The responsibilities for this position:

<ol>
	<li>Design and create Shopify Stores</li>
	<li>Product listing</li>
	<li>Management and maintenance</li>
	<li>Upkeep and optimization</li>
	<li>Assist in marketing initiatives</li>
</ol>

Please include your resume / CV in your response. Without your CV, your application will be filtered out.

A portfolio showcasing your past work is also beneficial

Shopify Expert

Our group of companies range from services, localization, retail and technology. We help companies go global by providing services that enable organizations to widen their reach, explore new ventures and most importantly communicate value to their customers. As a vertically integrated company, our values lie in our ability to innovate and our people.

Elite Worldgroup

<ul>
	<li>Test software to ensure responsiveness and efficiency</li>
	<li>Troubleshoot, debug and upgrade software</li>
	<li>Create security and data protection settings</li>
	<li>Build features and applications with a mobile responsive design</li>
	<li>Write technical documentation</li>
	<li>Work with data scientists and analysts to improve software</li>
	<li> work with development teams and product managers to ideate software solutions</li>
	<li>Design client-side and server-side architecture</li>
	<li>Build the front-end of applications through appealing visual design</li>
	<li>Develop and manage well-functioning databases and applications</li>
	<li>Write effective APIs</li>
</ul>

Full Stack Developer

Hashtag Interactive is an award-winning marketing collaborator for companies looking to stand out amid the digital noise. 

Together, we curate and create campaigns and strategies that speak to your audiences and meet your targets on the other side of the screen.

Hashtag Interactive: A digital marketing agency optimised for a digital-centric world. Your digital marketing, social media, and content strategy partner in Singapore and Southeast Asia.

Hashtag Interactive

This role is primarily focused on transforming social media and digital data into actionable insights that drive client strategies. You will lead the reporting and analysis function for assigned accounts, creating compelling reports and dashboards. While your main focus is on data, you will also apply these insights to manage our clients' online communities, ensuring customers are heard and supported by monitoring interactions and recommending responses.

Expected Outcomes:

First 90 Days (New Hires)

<ul>
	<li>Deliver at least one comprehensive digital marketing or social media report, focusing on competitor benchmarking, audience insights, and/or platform analysis. 
	Support the account team with robust data gathering and validation from multiple sources.</li>
	<li>Independently manage community engagement (monitoring, recommending responses, handling FAQs) for at least one client account.\</li>
	<li>Learn and master Hashtag Interactive’s workflows and tools.</li>
</ul>

 

Typical Expectations:

<ul>
	<li>Build and deliver recurring reports (weekly, monthly, quarterly) across digital and social media platforms.</li>
	<li>Create dashboards that track KPIs and highlight performance trends, risks, and opportunities.</li>
	<li>Conduct competitor and market benchmarking, presenting findings that shape strategy.</li>
	<li>Translate raw data into clear, actionable insights and recommendations for account teams and clients.</li>
	<li>Fully manage social media monitoring and community management support for at least two accounts.</li>
	<li>Update FAQs, escalation paths, and playbooks for assigned accounts.</li>
	<li>Proactively flag sentiment shifts, recurring issues, or reputational risks.</li>
</ul>

Reports & Social Analytics Executive

What is AI Voice? 

AI Voice is an exciting AI product that calls leads for Ylopo clients!

The AI Voice Support Specialist plays a crucial role in managing AI Voice submissions, interacting with clients to gather information, configuring AI Voice setups, and providing live product support. 

The responsibilities include both administrative tasks, such as updating trackers and Salesforce tags, and technical duties, like implementing AI Voice and configuring Strypes and CRM settings for clients. 

Effective communication skills, including Zoom, calls, texts, and email, are essential for client interaction. 

The AI Voice Support Specialist acts as a subject matter expert, guiding clients through the AI Voice implementation process and supporting them throughout their lifecycle. Collaboration with internal departments, including billing, sales, product support, and client success management, is a key aspect of the role.

 

Responsibilities:

<ul>
	<li>Support clients on AI Voice accurately and timely</li>
	<li>Configure AI Voice on client’s behalf</li>
	<li>Communicate with clients via zoom video, text, call, and/or email as needed to ensure a positive experience</li>
	<li>Serve as Subject Matter Expert for AI Voice product</li>
	<li>Meet all KPIs, including setup time and AI Voice accounts sent live</li>
	<li>Maintain satisfactory standards of training and undertake such training and development as reasonably required by the company</li>
	<li>The AI Voice Support Specialist acts as a subject matter expert, guiding clients through the AI Voice implementation process and supporting them throughout their lifecycle, including having retention conversations when needed.</li>
</ul>

Kalibrr Job Search