About My Amazon Guy:

My Amazon Guy is a growing digital marketing agency with more than 500+ employees and clients! We are engaging, rewarding, and innovative. Our company’s goal is to grow sales while giving our clients the peace of mind that everything on Amazon is taken care of.

My Amazon Guy

<ul>
	<li>Oversee the development of IT strategy and programs for the organization, develop tactical objectives, and set priorities based on key objectives</li>
	<li>Develop a structured, logical, and organized approach to IT initiatives that promote the development, adoption, and effective use of technology</li>
	<li>Ensure appropriate levels of IT infrastructure and systems, including data security and data privacy</li>
	<li>Develop and review operational performance metrics, service level agreements, and IT standards and procedures</li>
	<li>Oversee system implementations, upgrades, migrations, and maintenance</li>
	<li>Provide guidance and direction to IT personnel and ensure compliance with information security policies and procedures</li>
	<li>Support the organization’s growth strategy through the formulation and execution of IT plans that meet organizational and business needs</li>
	<li>Cultivate and foster an innovative, agile, and proactive technology environment</li>
	<li>Facilitate engagement with the IT industry and community resources to ensure informed decisions and best practices</li>
	<li>Engage in continuous learning and development to stay informed of current and emerging technologies</li>
	<li>Oversee the development of in-house software post-launch to support the company’s long-term goals.</li>
	<li>Keep the systems online and constantly upgrading.</li>
	<li>Provide direction and leadership to the IT Department’s team.</li>
</ul>

VP of Information Technology

LeapFroggr Inc. is a technology company that operates SeriousMD & NowServing. Together, SeriousMD & NowServing is a healthcare platform, whose sole mission is to "improve healthcare through technology."

Our company culture revolves around excellence, family and community, cooperation and sharing.

LeapFroggr Inc.

About Us

SeriousMD is a HealthTech startup that operates the largest practice management application in the Philippines accompanied by NowServing, a platform connecting Doctors and Patients as well as providing healthcare services to Filipinos everywhere. Together, SeriousMD &amp; NowServing is an end-to-end healthcare platform and our sole mission is to improve healthcare through technology. Our team culture revolves around excellence, a sense of family, cooperation, and sharing.

About the Role

As a Senior Architect, you will be working as part of our Product Team in designing software solutions for our healthcare products.

<ul>
	<li>Design software solutions to integrate systems from 3rd party vendors and various stakeholders</li>
	<li>Able to effectively communicate design solutions to stakeholders the team</li>
	<li>Work with a cross-functional team to deliver the best consumer experience possible</li>
	<li>Lead a team of developers from backend to frontend systems</li>
	<li>Responsible in leading the team in locating and directing resolutions for critical issues related to hardware and software system</li>
	<li>Experienced in working with monolithic and microservices architectures</li>
	<li>Experienced with working SQL Databases with MSSQL Server as a plus</li>
	<li>Familiarity with NoSQL databases using MongoDB and LevelDB is a plus</li>
	<li>Familiarity with Nodejs, Typescript, C#, ASP.NET and ASP.NET Core is a plus</li>
	<li>Familiarity with VueJS and ReactNative is a plus</li>
</ul>

Software Architect

Security Bank is one of the Philippines’ best-capitalized private domestic universal banks. Established in 1951 and publicly listed with the Philippine Stock Exchange (PSE: SECB) in 1995, our major businesses cover retail, corporate, commercial, and business (MSME) banking. 

 We’re recognized as an Employer of Choice in Philippine banking by various award-giving bodies for our values-based culture, industry-leading engagement and benefits, and commitment to work-life balance. 

 Most recently, we ranked #2 best employer in the Philippines and #54 globally on the prestigious Forbes’ World’s Best Employers 2023 list. 

 At Security Bank, our approach to Human Capital Management (HCM) is embodied by our Employee Value Proposition (EVP): “YOU matter.”
Start your BetterBankingcareer with us today. 

 For the complete list of Security Bank's awards, you may visit: https://www.securitybank.com/about-us/awards/

Security Bank

About the Role

 

The Engineering Lead is responsible for overseeing a team of engineers and will help to implement the department’s IT engineering strategy. She/He will provide technical leadership and guide the development of best-in-class software solutions for their dedicated SBC business units. She/He is responsible for ensuring the team’s service delivery within time, budget and quality and serves as the contact point for all engineering activities for her/his dedicated BUs that require the services of her/his team. She/He will ensure their IT applications/systems are reliable and resolve frequent incidents permantly to reduce downtime for the business. She/He shall coach, develop, mentor, and lead the team to enhance their capabilities and fulfill these

About Security Bank

Security Bank is one of the Philippines’ best capitalized private domestic universal banks. Established in 1951 and publicly listed with the Philippine Stock Exchange (PSE:SECB) in 1995, our major businesses cover retail, corporate, commercial, and business (MSME) banking.

We’re recognized as an Employer of Choice in Philippine banking by various award-giving bodies for our values-based culture, industry-leading engagement and benefits, and commitment to work-life balance.

Most recently, we ranked as the #2 best employer in the Philippines and #54 globally on the prestigious Forbes’ World’s Best Employers 2023 list.

At Security Bank, our approach to Human Capital Management (HCM) is embodied by our Employee Value Proposition (EVP): “YOU matter.” 

Start your BetterBanking career with us today.

Java Engineering Lead Microservices

About Ylopo

Ylopo, LLC is a rapidly growing marketing and technology company providing internet marketing services and proprietary lead generation and engagement software to successful real estate agents across the country. We are seeking an outgoing, tech savvy individual to join our growing team.

Why work for Ylopo?

At Ylopo we offer team members:

A full time, permanent work from home set up

A commitment to personal development
guidance and support at a high level through interfacing with our Executive Team to prioritize goals as a company,

Excellent leadership and mentoring for our entry-level to senior staff, and recognition of outstanding efforts,

Team building events, team lunches/ happy hours, and other company wide events

A supportive, caring environment dedicated to continuous learning and growth.
With over a decade of experience in the real estate industry Howard is now back alongside Juefeng Ge, former head of digital marketing for TigerLead and now co-founder and Chief Marketing Officer of Ylopo, to leverage the latest and most effective technological advancements in the field to help Ylopo’s clients generate more business and better promote their team, brand, and listings.

Ylopo LLC

Ylopo LLC is an exciting, rapidly growing, and well funded technology startup headquartered in Santa Monica, CA with a growing team based in and around Manila. We are looking for a talented Data Architect to work alongside our CTO. The right candidate will have extensive experience with ETL process.

This is a full-time, work from home position with working hours of 8:00 AM - 4:00 PM PST. Occasional weekend work or overtime may arise when deadlines need to be met.

Responsibilities:

<ul>
	<li>Design, develop, test, implement, document, and operate large-scale volume, high-performance data structures for the business</li>
	<li>Implement data structures using best practices in data modeling and ETL processes</li>
	<li>Gather business and functional requirements and translate these into robust, scalable operable solutions</li>
	<li>Participate in the full end-to-end development life cycle, from design, implementation, and testing, to documentation, delivery, support, and maintenance</li>
	<li>Responsible for the SIT execution with a focus on strategic testing processes and procedures to ensure that business standards and specifications are met</li>
	<li>Support various business functions by collaborating with multiple stakeholders, work with cross-functional teams to source data and make it available for business use</li>
	<li>Identifies, investigates, and resolves users' problems with computer software and hardware</li>
</ul>

Data Engineer & Systems Support

ThinkBIT is an award-winning software development outsourcing company based in the Philippines operating since 2014 servicing local and multinational clients in both the public and private sectors.

We service a wide variety of industries and clients, from food manufacturing and processing, telecommunications, marketing, and health and medical care in varied regional markets such as Europe, the Americas, and the Asia-Pacific.

We adhere to global standards and have been certified ISO 27001:2013 compliant. We have also helped our clientele get HIPAA and SOC2 compliance.

ThinkBIT offers fully end-to-end custom software development services geared towards corporate entities.

1. DevOps Services (AWS, GCP, Azure)
2. Mobile Application Development
3. Web Application Development
4. Project Management
5. Game / Gamification Development
6. Quality Assurance

ThinkBIT Solutions

Job Summary:

We are seeking an experienced senior IT sales executive to join our team. The successful candidate will be responsible for generating new business and managing existing client relationships by providing effective IT-sourcing solutions to our clients. The role requires a strong understanding of the IT industry, along with excellent communication and negotiation skills.

Key Responsibilities:

<ul>
	<li>Identify and generate new business leads</li>
	<li>Develop and accomplish a lead generation plan that meets or exceeds quota targets.</li>
	<li>Research and prospect to make outbound cold calls or emails to prospective customers.</li>
	<li>Appropriately qualify all leads and establish an action plan.</li>
	<li>Maintain and expand the database of prospects for the organization.</li>
	<li>Pitch products and services to possible leads, customers, and partners</li>
	<li>Attend conferences, meetings, and industry events.</li>
	<li>Prepare marketing presentations, proposals, and collaterals if necessary</li>
	<li>Collaborate with cross-functional teams to develop proposals, negotiate deals, and close sales</li>
	<li>Conduct market research and analyze industry trends to identify new sales opportunities</li>
	<li>Develop and deliver sales presentations to potential clients, showcasing our products and services and demonstrating how they can meet the client's IT sourcing needs</li>
	<li>Provide input into the development of pricing strategies and ensure pricing is competitive</li>
	<li>Keep up-to-date with industry news, technologies, and competitors to stay ahead of the curve</li>
</ul>

IT Senior Sales Executive

<ul>
	<li>Delivers defined project outcomes on time, within budget and with a high level of quality</li>
	<li>Aligns project with overall program policies, roadmap, constraints and plans. Prioritizes tasks and resolves issues/conflicts</li>
	<li>Governs and resolves risks and issues that impact project delivery across different content disciplines (SW development, SW Testing, Infrastructure)</li>
	<li>Responsible for the overall project communication plan and manages relationships with project stakeholders</li>
	<li>Maintain &amp; improve the standard approach for Agile Projects </li>
	<li>Coordinate and manage expectations of the client</li>
	<li>Manage resources and team to be able to deliver to client expectations</li>
	<li>Attend client meetings and briefs.</li>
</ul>

Project Manager

Ylopo is looking for a Product Support Representative to join our Manila team to work alongside our US operations group. 

Goal: The primary goals of a product support specialist are to master the product and services of the company, to provide technical assistance by addressing inquiries and resolving complaints, to provide a higher level of customer support and to ensure customer satisfaction.

The primary responsibility of this role is to provide client support, troubleshooting help and guidance/training to clients and address questions and concerns on the use of our tools and systems. The Product Support Specialist will communicate with clients via phone, email and chat.

 

Responsibilities:

<ul>
	<li>Identify, investigate, and resolve client problems and handle technical support cases through phone, chat and email submissions.</li>
	<li>Respond (via phone/email/chat) to all clients in a timely manner to provide a high level of customer support.</li>
	<li>Maintain client confidence by keeping their information confidential.</li>
	<li>Field support calls, chat, email, and/or other communication from clients with inquiries about our systems and products.</li>
	<li>Consult with users to determine steps and procedures taken to identify and resolve the problem.</li>
	<li>Apply knowledge of computer software, hardware, and procedures to solve problems.</li>
	<li>Collaborate with other teams/departments (Client Success, Billing, Implementations, Branded Sites, Marketing, Tech Teams) to research and resolve problems.</li>
	<li>Maintain knowledge of technology innovations and trends.</li>
	<li>Performs other related duties as assigned.</li>
	<li>Develop great client relationships to keep clients excited about joining Ylopo</li>
	<li>Speak confidently and professionally with clients.</li>
	<li>Serve as subject matter expert for the Ylopo process.</li>
	<li>Learn the ins and outs of Ylopo products.</li>
</ul>

Tier1 Product Support Specialist

UTAK POS (www.utak.ph) is one of Asia's leading Cloud POS + Inventory Management Fintech Start-ups, helping business owners manage their real-time sales, inventory, employee attendance, and much more, and all you need is a tablet and subscription! We even provide a FREE e-commerce platform, so they can take your business online and get your own website to start accepting orders and payments!

We're also an award-winning, proudly Filipino Fintech Start-up built from scratch in Manila to support MSMEs (Micro, Small, and Medium Enterprises) with affordable technology solutions like cloud-based POS (point of- ale) inventory, time attendance, and e-commerce software on an iPad/Tablet or phone. Our social mission and advocacy is to help local businesses grow, so they can create more jobs, which reduces poverty and supports the local economy.

We serve thousands of clients across the Philippines in industries as diverse as cafes, restaurants, food kiosks, franchises, milk tea stores, retail, services, pharmacies, spas, groceries, and sari-sari stores.

Our work culture is friendly, fun, entrepreneurial, and humble. We believe in continually training, rewarding, encouraging, and supporting every member of our team to realize their full potential and become the best version of themselves. If that sounds like a company you would be interested in working at, do come and join us!

UTAK POS

<ul>
	<li>Provide live chat support and troubleshooting to clients in group chats, SMS, emails, etc.</li>
	<li>Address inquiries, concerns, and tech issues related to the POS system, hardware, and more</li>
	<li>Prioritize both speed and quality of responses while aiming for effective resolutions</li>
	<li>Handle phone calls when necessary to ensure comprehensive client support</li>
	<li>Act as a liaison between clients and our internal teams, effectively conveying client needs</li>
	<li>Collaborate with cross-functional teams to address and resolve client concerns</li>
	<li>Continuously improve template messages for efficiency and consistency</li>
	<li>Help create one-page guides, tutorial videos, and other materials to address common inquiries and enhance client self-service options</li>
	<li>Utilize client feedback to suggest improvements to our products and services</li>
	<li>Update trackers to maintain accurate records of client interactions, resolutions, as well as KPIs</li>
	<li>Disseminate product updates and important information in client group chats</li>
	<li>Assist in onboarding potential new accounts referred by existing clients or related contacts</li>
	<li>Identify upselling opportunities and contribute to customer expansion efforts</li>
</ul>

Live Chat Support

<ul>
	<li>Take on a leadership role by formulating and executing strategic plans in line with company objectives</li>
	<li>Set and ensure the reach of relevant team KPIs to help maintain excellent performance </li>
	<li>Develop and execute data-driven strategies for high-quality after sales support</li>
	<li>Provide live chat support and troubleshooting to clients in group chats, SMS, emails, etc.</li>
	<li>Address inquiries, concerns, and tech issues related to the POS system, hardware, and more</li>
	<li>Prioritize both speed and quality of responses while aiming for effective resolutions</li>
	<li>Handle phone calls when necessary to ensure comprehensive client support</li>
	<li>Act as a liaison between clients and our internal teams, effectively conveying client needs</li>
	<li>Collaborate with cross-functional teams to address and resolve client concerns</li>
	<li>Continuously improve template messages for efficiency and consistency</li>
	<li>Help create one-page guides, tutorial videos, and other materials to address common inquiries and enhance client self-service options</li>
	<li>Utilize client feedback to suggest improvements to our products and services</li>
	<li>Update trackers to maintain accurate records of client interactions, resolutions, as well as KPIs</li>
	<li>Disseminate product updates and important information in client group chats</li>
	<li>Assist in onboarding potential new accounts referred by existing clients or related contacts</li>
	<li>Identify upselling opportunities and contribute to customer expansion efforts</li>
</ul>

Head of After Sales and Customer Success

ITVT has been concentrating since 2001, with more than 180 employees, on the implementation of innovative branch solutions for the industrial and energy sectors. With professional advice, reliable project implementation and the subsequent 24/7 support according to ITIL standards, we create sustainable customer satisfaction. As a DIN ISO 9001 , DIN ISO 14001 and DIN ISO 27001 certified company and Microsoft Alpha Partner from the very beginning, we know what is important. In particular, the data security of our customers is very important to us. For this reason, ITVT operates several high-security data centers in Germany for its customers. The Federal Data Protection Act therefore applies.

ITVT Philippines Inc.

Area of Responsibility:

<ul>
	<li>Responsible for the design and development of Python based applications.</li>
	<li>Responsible for coding, unit testing and creating supporting documentation for Python based development.</li>
	<li>May be tasked with additional development tasks such as: developing data migration procedures to create data load structures with PostgreSQL or Azure Data Lake.</li>
	<li>Provides support and expertise on development technologies and environments.</li>
	<li>Tests modifications for validity of results, accuracy, reliability, and conformance to established standards.</li>
	<li>Participates in system and acceptance testing.</li>
	<li>Provides work estimates that permit prioritization and assignments to be made.</li>
	<li>Has awareness of the prescribed methodologies and standards. Understands how the development and related testing activities fit into the overall application lifecycle management.</li>
</ul>

Typical Activities

<ul>
	<li>Enhancements of the product to meet the needs of the customer based on the specifications from the Application Consultants.</li>
	<li>Document code in accordance to documentation standards and best practices.</li>
	<li>Functional and unit testing</li>
	<li>Data migration development and testing.</li>
	<li>Clear pending issues.</li>
	<li>Review/validate high-level estimates given within the Solution Backlog.</li>
	<li>Attend the Sprint &amp; SCRUM Meetings.</li>
	<li>Lead development efforts within the Sprint cycle across Custom Coding, Integration and Interfaces, and Data migration streams</li>
</ul>

Senior Python Developer

We're looking for a visionary Design Lead to spearhead our design team and set the standard for excellence in healthcare technology design. This role is at the heart of our mission, blending art and science to create intuitive, impactful products that improve lives. As a Design Lead, you will guide our design philosophy, strategy, and execution, inspiring your team to push the boundaries of what's possible.

Key Duties:

<ul>
	<li>Lead and mentor a team of talented designers, fostering a collaborative, innovative, and high-performance culture.</li>
	<li>Develop and execute a cohesive design strategy that aligns with our company's mission and product goals.</li>
	<li>Collaborate with cross-functional teams, including product managers, engineers, and healthcare professionals, to ensure design excellence from concept to launch.</li>
	<li>Champion user-centered design principles and practices, ensuring our products deliver exceptional user experiences.</li>
	<li>Conduct and apply user research to inform and validate design decisions, ensuring our solutions are both innovative and grounded in real user needs.</li>
	<li>Oversee the design process, ensuring high-quality deliverables and efficient workflows.</li>
	<li>Stay ahead of industry trends and incorporate best practices in healthcare technology design to keep our products at the forefront of innovation.</li>
</ul>

Design Lead

The job responsibilities include everything related to quality assurance of the softwares in the ecosystem.

<ul>
	<li>
	Craft comprehensive test plans that ensure rigorous testing of our software products.
	</li>
	<li>
	Identify, document, and replicate reported issues for effective resolution.
	</li>
	<li>
	Collaborate with customer service to swiftly pinpoint bugs and enhance user experience.
	</li>
	<li>
	Update internal documentation consistently, ensuring it reflects the latest updates and changes.
	</li>
	<li>
	Report performance issues and work towards enhancing the overall user experience.
	</li>
	<li>
	Actively participate in company-led improvement programs and initiatives.
	</li>
</ul>

App Quality Assurance (QA) Specialist

HireArchi was established in January 2021 in Las Vegas Nevada, USA. “HireArchi” came from the words “Hire” & “Archipelago”, these represent our dedication to hiring Filipino professionals and finding the best of the best in any part of the Philippine Archipelago.

Our logo symbolizes how genuine we are in our commitment to our clients by providing topnotch Filipino professionals and reassuring them that they will experience high-value services from our team.

The shape represents our dedication to protect the interest and safety of our Filipino professionals from any unsafe labor practices and reassure them that they will be handed over to a good employer.

Our colors represent equality and opportunity. HireArchi believes that all Filipinos regardless of ethnicity, color, culture and religion have their own unique skills and talents to offer that needs to be known even beyond the Philippine archipelago.




HireArchi

Key Functions 
• Monitor ticket queue and phone calls. 
• Gather and research information. 
• Take ownership of seeing the issue to closure. 
• Produce and maintain client documentation, organize customer information. 
• Remote assistance and visits with customers as required. 
• Assist with monthly patching and maintenance as well as documentation standardizing. 
• Being able to maintain systems is assumed, being able to troubleshoot software and hardware issues will put you in the front of the line. 
• Provide technical assistance with computer hardware and software 
• Recommend and or advise hardware and software improvements 
• Resolve high-level help desk support requests as needed 
• Maintain safe and clean working environment by enforcing procedures, rules, and regulations 
 
IT Skills 
• Customer-focused - Seeks to understand customers and businesses. Focused on getting client productive again 
• IT minded not necessarily IT knowledgeable - Detail-oriented, logical thinker, good problem solver 
• Works well with people - Basic customer service and communication etiquette - in person, phone, email, text. 
• Persistent - Stays until the job is done, doesn't give up on an issue, thinks of creative solutions 
• Communicates - Quickly responds to tickets, texts, and emails with clear information 
• Trainable - Loves to learn. Doesn’t stop learning when off the clock 
• Team player - It's a requirement that you be able to teach and learn from other staff 
• Must have three years of direct user support

Level 2 Technical Support

NowServing is a cutting-edge healthcare technology company dedicated to revolutionizing patient care through innovative solutions. We're passionate about making healthcare more efficient, accessible, and personal. Join us in our mission to transform the healthcare industry!

Are you a creative and enthusiastic individual with a knack for social media? NowServing is looking for an entry-level Social Media Manager to join our dynamic team! You will be the voice of our brand, engaging with our audience, and crafting compelling content. This is a fantastic opportunity to grow your career while making a real impact in the healthcare technology space. If you excel in this role, there’s potential to build and lead your own social media team in the future!

Responsibilities:

<ul>
	<li>Develop, implement, and manage our social media strategy.</li>
	<li>Create engaging content for all social media platforms including Facebook, Twitter, Instagram, LinkedIn, and more.</li>
	<li>Produce and edit short-form videos to tell stories and to highlight our innovations, team, and impact.</li>
	<li>Monitor and respond to customer comments and messages in a timely manner.</li>
	<li>Analyze and report on social media performance using analytics tools.</li>
	<li>Stay up-to-date with the latest social media trends and best practices.</li>
	<li>Planning and executing social media campaigns.</li>
</ul>

How to Apply: If you’re ready to show off your social media skills and make a positive impact in healthcare, we’d love to hear from you! Please send your resume, a brief cover letter explaining why you’re the perfect fit for NowServing, and examples of your previous work, including short-form videos.

Junior Social Media Manager

You will participate in multiple sales efforts focused on business development. In this role, you and other specialized roles will work together to secure and fulfill projects ranging from simple features to complex requirements that demand further growth in deeper sales methodologies. You will be responsible for identifying new business opportunities, building and maintaining client relationships, and driving revenue growth. 

You will perform sales functions which include but may not be limited to the following:

<ul>
	<li>Focus on securing projects in adherence to industry best practices and ThinkBIT’s project life cycle;</li>
	<li>Work closely with clients and the development team to translate client needs into clear, actionable user stories.</li>
	<li>Collaborate with teams in completing project requirements; an</li>
	<li>Expand your knowledge in sales methodologies.</li>
	<li>Prepare proposals and/or contracts.</li>
	<li>Research and prospect to make outbound cold calls or emails to prospective customers.</li>
	<li>Appropriately qualify all leads and establish an action plan.</li>
	<li>Maintain and expand the database of prospects for the organization.</li>
	<li>Pitch products and services to possible leads, customers, and partners</li>
	<li>Prepares weekly / monthly reports on tasks performed</li>
</ul>

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