UTAK POS is a proudly Filipino fintech startup and one of the leading cloud-based POS systems in the Philippines.

Built in Manila, we support over 8,000 MSMEs nationwide, helping cafés, restaurants, retailers, service businesses, franchises, and neighborhood stores run their daily operations more efficiently. Our system enables business owners to manage sales, inventory, staff attendance, and online orders through simple, reliable software that continues to evolve with their needs.

We build and continuously improve our system with a clear purpose: to help local businesses grow and operate better. Everything we do focuses on solving real problems and making merchants’ work easier.

LIFE AT UTAK
UTAK is a place for people who want to build meaningful software and see the real-world impact of their work.

Our culture is friendly, collaborative, and entrepreneurial. We value people who take ownership, think critically, and care about what they’re building. You’ll work with passionate teammates who are committed to doing good work and continuously improving.

We work mostly remote, with clear goals and strong collaboration. Team members are trusted with real responsibility early and supported through hands-on experience, learning opportunities, and a fast-moving team environment.

If you’re looking for a role where your work matters, your growth is supported, and your contributions are visible, UTAK is the right place for you!

UTAK POS

<ul>
	<li>Take on a leadership role by formulating and executing strategic plans in line with company objectives</li>
	<li>Set and ensure the reach of relevant team KPIs to help maintain excellent performance</li>
	<li>Guide and assist clients in submitting necessary documents for BIR permit processing</li>
	<li>Act as the liaison between clients and BIR, facilitating smooth communication and timely processing</li>
	<li>Manage follow-ups with BIR and clients, ensuring swift and accurate processing</li>
	<li>Address client inquiries and concerns related to permit processing</li>
	<li>Update and maintain trackers for accurate record-keeping</li>
	<li>Provide suggestions for process improvements to enhance efficiency</li>
	<li>Serve as the main point of contact for clients' BIR-related concerns</li>
</ul>

Compliance Lead

SUpost is the trusted online marketplace for university students. We launched over a decade ago and have grown into the largest used marketplace within the universities we serve. We believe trust is the heart of great e-commerce — and that students deserve a safer, friendlier place to buy, sell, and connect than the general internet. From textbooks to bikes to apartment listings to new friendships, SUpost is where the campus community comes together. Now we're ready to bring that magic to more campuses around the world — and we'd love to do it with you.

SUpost

Hi! I'm the founder of SUpost, the trusted online marketplace for the Stanford University community. We're the go-to spot where Stanford students buy and sell stuff, find roommates, score concert tickets, hire tutors, and connect with each other. Think of us as the friendly, university-only version of Facebook Marketplace, OLX or Craigslist — except people actually trust us.

We serve 131,000 users every year, we're profitable, and we've been around for over a decade. Now we're ready for our next adventure: expanding to more elite universities around the world — and we want you on the team to help make it happen.

This isn't a role where you'll be stuck in spreadsheets all day (though we do love a good spreadsheet). You'll be working directly with me, the founder, on the actual fun stuff that makes a startup grow.

What You'll Actually Do (the fun part)

<ul>
	<li>Business development — help us figure out which universities to launch in next and how to win them over</li>
	<li>Customer discovery — talk to real students, learn what they love (and hate), and bring those insights back to shape the product</li>
	<li>Product design input — share ideas on how the website should look, feel, and work for students</li>
	<li>Campus outreach — help us reach students at new universities and grow our community</li>
	<li>Founder collaboration — brainstorm, strategize, and execute together on growth experiments</li>
	<li>You'll learn what it actually takes to scale an online marketplace — not in theory, but by doing it.</li>
</ul>

Tools We Use

<ul>
	<li>Google Sheets &amp; Docs</li>
	<li>Dropbox Paper</li>
	<li>Telegram</li>
	<li>Zoom / Google Meet for video calls</li>
</ul>

Why This Role Is Awesome

<ul>
	<li>Direct mentorship from a Stanford grad (PhD, MS, BS — yes, all three!)</li>
	<li>Real ownership — you'll work on the things that move the needle, not coffee runs or busy work</li>
	<li>Fully remote — work from home, in your favorite hoodie</li>
	<li>Flexible hours — we care about results, not clock-watching</li>
	<li>Clear path to grow into Senior Operations, Team Lead, or Business/Strategy roles</li>
	<li>International team — you'll be working with people who genuinely care about building something meaningful</li>
	<li>Learn how startups really work — the messy, exciting, "we're figuring it out together" version</li>
</ul>

Who This Role Is Perfect For

<ul>
	<li>A curious, motivated early-career professional</li>
	<li>Someone who wants to build, not just check boxes</li>
	<li>A future leader who wants to grow alongside a startup</li>
	<li>Anyone interested in marketplaces, tech, business development, or product</li>
	<li>Ateneo and top-university graduates who want global exposure and real responsibility</li>
</ul>

Location

<ul>
	<li>Philippines (or wherever you call home)</li>
	<li>Fully remote (work from home)</li>
	<li>Open to future relocation opportunities</li>
</ul>

Salary

<ul>
	<li>Discussed during interview</li>
	<li>Base pay + performance-based incentives (because when we grow, you grow)</li>
</ul>

Perks &amp; Benefits

<ul>
	<li>Flexitime</li>
	<li>Work from home</li>
	<li>Mentorship &amp; career development</li>
	<li>Real startup experience (not the buzzword kind)</li>
</ul>

Virtual Teammate — Help Grow a Marketplace for Stanford — Fully Remote, Training Provided

B4B Solutions Inc. is operating under the Clear Admin People brand, an outsourcing company based in Makati City. We offer remote admin services to business owners (dentists, labour hire operators, accounting firm, etc) in any states/territories in Australia. 

We call ourselves admin people because we put people first. We are invested in having a positive impact on everyone’s lives. 

Our management team is dedicated to empowering you to grow personally and professionally to be the very best you can be for years to come in an environment where the best idea wins, no matter where it comes from.

We also place great emphasis on characteristics rather than qualifications. We have established a recruitment framework called 6-Tool players to ensure we work with excellent people.

A 6-tool player possesses these six characteristics: Adult, Professional, Smart, Empathetic, Competitive, and has an insatiable Thirst for Learning.

B4B Solutions Inc.

Clear is looking for a Data Processor to work with our client, a UK-based start-up building a data-driven platform.

Role and Opportunity 

Your new role is to support the capture, processing, and structuring of reputation-related data across the client’s platform. While elements of the platform will be automated over time, the early stages require human-led data collection, validation, tagging, and preparation.

As part of the client’s “Data Collective,” you will focus on executing defined workflows to ensure data entering the platform is accurate, complete, and consistently structured. This role plays an important part in supporting the quality of downstream advisory and intelligence outputs.

Purpose

As a Data Processing Associate, you will:

<ul>
	<li>Support the accurate capture and processing of platform data</li>
	<li>Ensure data is complete, consistent, and correctly formatted</li>
	<li>Follow established workflows and quality standards to maintain data integrity</li>
</ul>

Your daily tasks may include:

<ul>
	<li>Pull data from designated sources such as news articles, reports, social media, and public information</li>
	<li>Extract relevant data points based on predefined criteria</li>
	<li>Clean, validate, and organise raw data into required formats</li>
	<li>Apply standard tagging and classification rules (e.g. sentiment, issue type, stakeholder group)</li>
	<li>Perform basic quality checks and flag inconsistencies or gaps</li>
	<li>Upload processed data into the client’s platform</li>
	<li>Track daily and weekly processing targets and follow process checklists</li>
	<li>Collaborate with team members during calibration and review cycles</li>
	<li>Contribute to team efforts and perform other data related tasks as requested by the client or assigned by management</li>
</ul>

This test unit measures the ability to identify patterns and inconsistencies in visual representations of data

With the vast information employees need to process and retain every day, attention to detail becomes a critical skill to have because of the efficiency it gives. Also, because thorough employees have more initiative to understand the cause and not just the effect, they do less of the unnecessary rework and produce more complete output. This test measures ability to identify patterns and inconsistencies in visual representations of data.

Attention to Detail

Everyday business communication and other important transactions are completed efficiently with office computer applications, email, and the internet. Computers in the workplace have reduced cost and time in processing tasks. Hiring employees with working knowledge of computers is the current standard. This test assesses basic knowledge of computer operations, hardware and web proxies.

Everyday communication and other important business transactions are done more efficiently with office applications, email, and the internet. Undeniably, computers in the workplace have reduced cost and time in the completion of tasks. Hiring employees with a working knowledge of computers now has become a standard. This test helps gauge knowledge in computer operations, hardware and web proxies. 

Target Candiates: IT Staff, Technical Support Staff, BPO agents

Target Industries: BPO, all industries that have IT unit

General Computer Knowledge

This test unit measures the ability to understand and follow a set of detailed written instructions and then select and implement the correct course of action

Hiring employees that can accurately follow written steps and processes ensures two things--consistent output and employee safety. Variations due to not following instructions can cost a business a lot of money.This test unit measures the ability to understand and follow a set of detailed written instructions and then select and implement the correct course of action.

Following Instructions (Written)

Evaluating and identifying important and relevant information in different formats such as charts, tables, survey results, narratives and other reports are higher order skills that are critical in making decisions and developing solutions.

Data Interpretation

This measures ability to grasp and comprehend fully and completely explicit and implicit information of written communication.

Reading Comprehension

Data Processor

Achieve Integrative Health is the largest acupuncture clinic in Austin, TX. For 15 years we have helped thousands of people reduce their pain, increase their energy & vitality, get back on the dance floor, have babies, and make their Life Great Again. We were able to achieve these phenomenal results by integrating Acupuncture with modern technology and therapies.
Founded and led by CEO, Jimmy Yen, author, international speaker, mentor to acupuncturists all over the world, as well as physician, physician assistants, and nurse practitioners, social media influencer, teacher and innovator of Quick Relief Acupuncture Technique and Functional Pulse Diagnosis.
Achieve Integrative Health takes a cutting-edge and disruptive approach to healthcare to give our patients the best results in the shortest amount of time with five star service.


Achieve Wealth Technologies

Application Process:

<ol>
	<li>Email us your resume in Pdf format only. Include all of the jobs you've worked at and the month + year. Include your compensation for all jobs. Do not leave anything off. There should be no gaps in your resume with no explanations. Include your compensation for all jobs (not hourly, your total compensation)</li>
	<li>Email us a 60-second video of yourself answering the following question:</li>
	<li>What are the 3 most important things that the company you work for must do to show you that they care about you? For example, if they don’t give me these 3 things then that means they don’t care about me. The video Cannot exceed 60 seconds, or you will automatically be disqualified.</li>
	<li>Important: Private message us to request our Email for you to submit the above requirements. Failure to follow the above instructions will result in automatic disqualifications</li>
</ol>

About Our Company:

Achieve Integrative Health is the #1 rated Acupuncture &amp; Wellness Clinic in the United States. Our Mission is to help people restore their body’s God given ability to heal itself so that they can do what they love.

Why Join Us?

<ul>
	<li>You’ll Achieve your Goals = we provide all of the resources (information, training, opportunities) you’ll need to achieve all of your Professional, Financial and Personal Goals.</li>
	<li>Become Inspirational = you will have the opportunity to achieve success greater than you thought possible, and become a blessing to your family and your community.</li>
	<li>Peace and Joy Team = we have a phenomenal culture of care for our patients and our team members. We are very strict with our rules, policies and core values in order to protect our culture of peace and joy. We make sure team members who are not aligned with our core values exit our team so that they do not disrupt our peace and joy. Imagine being on a team where you don’t have to deal with people who talk behind your back and end up back stabbing you.</li>
	<li>Be Highly Rewarded as a Side Benefit = If your passion is to help people improve their health, then on our team you will be highly rewarded if you can produce results. Our full-time Virtual Assistants earn an average of P69,000 (~20 million Rupiah) per month.</li>
</ul>

Benefits &amp; Compensation

<ul>
	<li>Compensation = $520 usd/mo - $1213 usd/mo</li>
	<li>Competitive Total Compensation = the average compensation for Virtual Assistants in southeast asia is $895.66 usd per month. Our full-time Virtual Assistants on average earn $1232 usd per month ($616 usd/mo for part-time), this is a combination of a base salary + performance bonuses.</li>
	<li>Unlimited Opportunities for Growth = as long as you can generate more results for the company we will never limit your ability to grow within our company.</li>
	<li>Work from Home = no more 2-4 hour commutes to work</li>
	<li>Wellness Initiatives = benefit from complimentary virtual health services from our medical providers, ensuring your well-being and your family’s well-being is always a priority.</li>
</ul>

Job Responsibilities

<ul>
	<li>assist the Chief Marketing Officer in reviewing emails, marketing material, uploading videos onto social media</li>
	<li>use Editing Apps that integrate AI (ie. CapCut, Canva, ChatGPT) to generate thumbnails, images, reels, edit long form &amp; short form videos quickly</li>
	<li>respond to social media comments</li>
	<li>create newsletters</li>
	<li>track All marketing stats</li>
	<li>Transcribe videos into emails and blogs</li>
</ul>

Work Schedule:

You have flexibility in regards when to work, what is NOT flexible are:

<ul>
	<li>Team meetings M-F 8:09am - 8:45am cst</li>
	<li>deadline for the completion of your tasks is M-F by 6am cst</li>
	<li>consistent work schedule</li>
</ul>

Admin to the Chief Marketing Officer

KPS Alarms started in 1990 with humble roots, Kirk (President) had a big dream to protect and enhance lives while growing KPS Alarms into one Californias largest Fire, Security, and Technology service providers. Adding on to the growth... In 2011, KPS Fire Sprinklers was launched. Since then, our founder and CEO has helped shape our results-driven culture for both companies, leading KPS Alarm to CEPro 100's #5 by volume on the top 100 list of national integrators.  This dream of protecting and enhancing lives continues with our dedicated team of professionals.  Together, they make it happen for thousands of valued customers. 

T

KPS Alarms, Inc

KPS Alarms is seeking a professional and dependable Remote Customer Service Representative to join our team. The ideal candidate will have excellent phone communication skills, strong de-escalation abilities, accurate typing skills, and the ability to effectively multitask in a fast-paced environment. This position plays a key role in supporting customers, resolving concerns, and maintaining a high level of customer satisfaction.

 

<ul>
	<li>Answer inbound customer calls professionally and efficiently</li>
	<li>Provide exceptional customer service while maintaining a positive attitude</li>
	<li>De-escalate customer concerns and resolve issues calmly and effectively</li>
	<li>Accurately document customer interactions and account activity</li>
	<li>Manage multiple systems and tasks simultaneously while on active calls</li>
	<li>Communicate clearly with customers regarding services, scheduling, and account information</li>
	<li>Maintain confidentiality and professionalism at all times</li>
	<li>Follow company procedures and customer service standards</li>
	<li>Collaborate with team members and management to improve customer experienc</li>
</ul>

Creative Thinking

Customer Service

Time Management

Technical Skills

Typing

Data Encoding / Data Entry

Remote Customer Service Representative

We are RAY, a fast-growing organisation that matches talented Virtual Executive Assistants with high-performing founders and entrepreneurs across the US and Europe. You will work directly with world-class clients, managing the things that matter most — their time, their operations, and their priorities.

RAY AI

We are hiring full-time Remote Assistants that we match with entrepreneurs in the US &amp; Europe. As a RAY, you will support founders by managing various aspects of their professional and personal lives and give them back their time and energy.

Your Responsibilities:

<ul>
	<li>Manage the basic work function of your client: email, calendar, tasks &amp; to-dos, travel, accounting prep</li>
	<li>Proactively work to protect your client's time and energy</li>
	<li>Work on long horizon projects that improve your client's business and private life</li>
	<li>Build and maintain the (AI) tools and automations that make your client more efficient</li>
	<li>Help your client effectively delegate administrative tasks to you</li>
</ul>

What we look for:

<ul>
	<li>Highly motivated and driven individuals who strive for operational excellence</li>
	<li>Bachelor's degree or equivalent work experience</li>
	<li>High problem solving ability (tested in our assessment center) &amp; High agency (learn more here)</li>
	<li>Some experience and lots of curiosity regarding LLMs and other AI tools</li>
	<li>Excellent written and verbal communication skills in English (C2)</li>
	<li>Strong organisational skills and attention to detail</li>
	<li>Proficiency with modern productivity tools and eagerness to learn new technologies like AI</li>
	<li>Ability to work independently and juggle multiple priorities effectively</li>
</ul>

What we offer:

<ul>
	<li>Level up your career in an international and successful organization and enjoy:</li>
	<li>Monthly salary up to $1,000</li>
	<li>Performance-based bonuses that can add up to 3 months salary</li>
	<li>Modern laptop/hardware provided by us</li>
	<li>Specialized training in AI and LLM tools</li>
	<li>Global exposure and the opportunity to work with top-tier founders</li>
	<li>Endless opportunities for personal and professional growth</li>
</ul>

Virtual Executive Assistant Philippines

We are a BPO located in Baguio City catering to Law Firms and Real Estate Companies in the US who have been our partners since 2007.

We specialize in paralegal services that include drafting legal documents, legal research, client interviews, appointment setting, case monitoring and case management.

We also have administrative assistant roles with tasks that include inbound client maintenance calls, outbound service calls, maintenance ticket monitoring, rent roll maintenance and video surveillance review.

We are looking for people who would like to grow our business with us.

Optimum Transsource Inc.

<ul>
	<li>Manage attorney and office calendars</li>
	<li>Schedule court appearances, meetings, and deadlines</li>
	<li>Track appointments and follow-ups</li>
	<li>Answer incoming phone calls professionally</li>
	<li>Take messages and route calls appropriately</li>
	<li>Send reminder emails and communications</li>
	<li>Maintain spreadsheets and internal tracking systems</li>
	<li>Assist with general administrative and clerical tasks</li>
	<li>Coordinate with team members to ensure deadlines are met</li>
</ul>

Administrative Assistant

Application Process:

<ul>
	<li>Email us your resume in Pdf format only. Include all of the jobs you've worked at and the month + year. Do not leave anything off. There should be no gaps in your resume with no explanations. Include your compensation for all jobs. (not hourly, only total compensation for the period of time you workd or annual compensation)</li>
	<li>Email us a 60-second video of yourself answering the following question:</li>
	<li>What are the 3 most important things that the company you work for must do to show you that they care about you? For example, if they don’t give me these 3 things then that means they don’t care about me. The video Cannot exceed 60 seconds, or you will automatically be disqualified.</li>
	<li>Important: Private message us in Kalibrr to request our Email for you to submit the above requirements. Failure to follow the above instructions will result in automatic disqualifications</li>
</ul>

About Our Company:

Achieve Integrative Health is the #1 rated Acupuncture &amp; Wellness Clinic in the United States. Our Mission is to help people restore their body’s God given ability to heal itself so that they can do what they love.

Why Join Us

We Pursue Excellence — Always. 
At our company, excellence is not optional; it’s our culture. Every team member is expected to give their best in attitude, discipline, and performance. When you join us, you’ll work with colleagues who are serious about growth, responsibility, and achieving world-class results.

Achieve Your Goals with Our Support. 
We provide everything you need to succeed—training, resources, and mentorship—so you can achieve your professional, financial, and personal goals. All we ask is your commitment to achieving your own goals.

Peaceful and Joyful Team Environment. 
We protect our culture of peace and joy through clear rules, discipline, and shared values. Our team members support each other, speak honestly, and always act with integrity. We do not tolerate gossip, entitlement, laziness, or negativity—only mutual respect, teamwork, and growth.

Be Highly Rewarded for Your Excellence. 
We believe that when you perform with excellence and passion, financial success follows naturally. While typical VAs in Indonesia and the Philippines must accumulate 5 years VA experience to earn around $5–$7 USD/hour, our entry-level virtual assistants start at $5/hour, with clear pathways to higher income as you grow and produce more results.

Benefits

<ul>
	<li>Competitive Pay: $5–$12 USD/hour (graveyard shift only).</li>
	<li>Growth Without Limits: Your growth depends only on your performance and results. Top performers can even become business partners.</li>
	<li>Employee Benefits: Paid-time off, premium medical insurance, and Employee Savings Matching Program for qualified team members.</li>
	<li>Work from Home: Eliminate long commutes and enjoy more time for family and personal life.</li>
	<li>Wellness Support: Complimentary virtual health services for you and your family—because your well-being matters.</li>
</ul>

Job Responsibilities

<ul>
	<li>Contact and qualify leads through calls, emails, and other communication channels.</li>
	<li>Receive and handle incoming calls from potential patients, answer questions, and convert them into new patients.</li>
	<li>Ensure every patient receives five-star service and feels valued.</li>
	<li>Follow up with patients using our Care System to maintain satisfaction and loyalty.</li>
	<li>Collect and share patient success stories during daily company meetings.</li>
	<li>Manage patient check-in and check-out procedures accurately.</li>
	<li>Verify insurance benefits and maintain detailed records.</li>
	<li>Take on additional responsibilities based on your professional strengths.</li>
</ul>

Healthcare Virtual Assistant that practices Excellence

Hempo Solutions Ltd is a European wellness products company operating across e-commerce, B2B manufacturing, and digital marketing. We work with both retail and business clients, managing online stores, content platforms, and product-related operations across multiple brands.

Our products are part of the daily routines of thousands of people around the world, helping them manage their wellbeing and improve their quality of life - and our goal is to expand that impact by reaching even more people who can benefit.

Hempo Solutions Ltd

Hempo Solutions Ltd is a European wellness company operating across e-commerce, B2B manufacturing, and digital marketing. We work with both retail and business clients, managing online stores, content platforms, and product-related operations across multiple brands.

Hempo Solutions

We are looking for a full-time remote Administrative Assistant to support daily operations, CRM, and marketing tasks. This is a long-term position with opportunities for career progression over time.

You don’t need to know everything in advance, but a good foundation is a plus. We will provide guidance and standard operating procedures. What matters is that you can learn quickly, adapt, and complete tasks with attention to detail.

What You’ll Do:

<ul>
	<li>Support daily operations across different parts of the business</li>
	<li>Communicate with customers and partners using digital tools and AI</li>
	<li>Update content and assist with website management</li>
	<li>Help manage e-commerce tasks, including orders and basic coordination</li>
	<li>Assist with marketing activities, including social media and email</li>
	<li>Handle general administrative and organizational tasks</li>
</ul>

What You Get:

<ul>
	<li>Good salary with increases depending on performance over time</li>
	<li>Stable, long-term position</li>
	<li>Structured tasks with clear processes, along with more independent work over time</li>
	<li>Practical experience across e-commerce, marketing, and real business workflows</li>
	<li>Opportunity to take on more responsibility as you improve</li>
</ul>

Apply by sending:

<ul>
	<li>Your CV</li>
	<li>A short introduction about yourself and any relevant experience</li>
</ul>

Administrative Assistant, CRM, Marketing, SEO

LeapFroggr Inc. is a technology company that operates SeriousMD & NowServing. Together, SeriousMD & NowServing is a healthcare platform, whose sole mission is to "improve healthcare through technology."

Our company culture revolves around excellence, family and community, cooperation and sharing.

LeapFroggr Inc.

This is a full-time hybrid role for a Provider Relations Supervisor based in Mandaluyong. The Provider Relations Head will be responsible for managing and overseeing the daily activities of the Provider Relations team, developing relationships with healthcare providers, resolving provider issues, and ensuring compliance with company's policies and procedures. Work from home is acceptable.

Provider Relations Head

Hadley Designs is a vibrant, creative female-owned business dedicated to enriching everyday life and special moments through beautifully crafted stationery. Founded by Becca Hadley, who expertly balances design work with raising four children, the company has flourished for over a decade. With a heartfelt focus on education and organization, Hadley Designs offers a wide range of lovely educational posters, school supplies, homework trackers, and behavioral tools designed to support children’s learning and development in engaging ways.

Serving more than 2,000,000 happy customers and boasting over 100,000 five-star reviews, Hadley Designs combines creativity and practicality across a diverse portfolio of over 1,500 meticulously designed products. Their bestsellers include calendars, planners, educational posters, chore charts, and certificates of achievement - all crafted to bring joy, motivation, and organization to families and educators alike.


Hadley Designs

Also known as: Shopify Operations Manager | Ecommerce Operations Lead | Customer Experience Operations Manager

This role is the backbone of our direct-to-consumer experience. You will own the performance, accuracy, and clarity of our Shopify store from end to end.

Your mission is simple and powerful. Ensure every customer fully understands what they are buying and when they will receive it before they complete their purchase.

Your Core Focus

<ul>
	<li>Take full ownership of Shopify store operations and customer experience</li>
	<li>Eliminate inconsistencies across the site, including broken links, outdated promotions, and conflicting messaging</li>
	<li>Standardize shipping, split shipment, and pre-order communication across all touchpoints</li>
	<li>Build and document SOPs for all operational workflows</li>
	<li>Implement systems and automations that reduce manual work and customer confusion</li>
</ul>

What You’ll Do

Customer Experience Management (Daily)

<ul>
	<li>Respond to customer inquiries via Shopify inbox and social channels</li>
	<li>Process refunds, reships, cancellations, and order updates</li>
	<li>Triage and resolve support tickets based on urgency</li>
	<li>Identify patterns in customer feedback and recommend improvements</li>
	<li>Ensure all communication is clear, accurate, and aligned with current messaging</li>
</ul>

Order Operations and Fulfillment (Daily)

<ul>
	<li>Monitor order flow across Shopify, Base, and Amazon MCF</li>
	<li>Resolve failed orders, inventory issues, and discrepancies</li>
	<li>Coordinate with fulfillment teams to ensure timely delivery</li>
	<li>Manage split shipments, pre-orders, and out-of-stock scenarios</li>
	<li>Track and resolve missing or delayed packages</li>
</ul>

Store Integrity and Accuracy (Weekly)

<ul>
	<li>Audit the website for broken links, incorrect pricing, and outdated promotions</li>
	<li>Ensure consistency across product pages, landing pages, and collections</li>
	<li>Validate all messaging related to shipping and pre-orders</li>
	<li>Support promotion setup and ensure backend accuracy</li>
</ul>

Systems, SOPs, and Automation (Weekly)

<ul>
	<li>Build and maintain SOPs for recurring workflows</li>
	<li>Identify inefficiencies and implement automation using tools like Shopify Flow</li>
	<li>Optimize customer service platforms such as Gorgias</li>
	<li>Improve post-purchase experience and operational workflows</li>
	<li>Support system cleanup and tool evaluation</li>
</ul>

Growth Operations and Reporting (Weekly)

<ul>
	<li>Deliver weekly Shopify performance reports</li>
	<li>Track key metrics such as CAC, LTV, and funnel performance</li>
	<li>Identify trends, anomalies, and risks early</li>
	<li>Ensure data accuracy for decision-making</li>
</ul>

Compliance and Risk Management (Weekly)

<ul>
	<li>Maintain compliance across ADA, privacy policies, and tracking regulations</li>
	<li>Review product pages and campaigns for compliance risks</li>
	<li>Ensure all required tools and disclosures are functioning properly</li>
	<li>Stay updated on platform policies and changes</li>
</ul>

AI and Automation Ownership (Ongoing)

<ul>
	<li>Identify repetitive tasks and convert them into automated workflows</li>
	<li>Use AI tools to improve efficiency in customer service and operations</li>
	<li>Build prompt libraries and scalable systems</li>
	<li>Continuously reduce manual workload while maintaining accuracy</li>
</ul>

How Success Is Measured

<ul>
	<li>Reduction in support ticket rate per 1000 orders</li>
	<li>Reduction in reshipment rate per 1000 orders</li>
	<li>Zero compliance issues</li>
	<li>At least one new AI automation implemented per week</li>
	<li>Zero reported issues with broken links, incorrect promotions, or inaccurate information</li>
</ul>

Shopify DTC Operations Manager

Aux is a B2B virtual recruitment platform that pairs support staff with business leaders around the world. We take the best talent from the Philippines and, through our rigorous screening process, match them with our network of CEOs, promising startups, and established brands such as 818 Tequila, Operam, Parrot HQ, K5 Global, etc.


We are seeking a Support Analyst &amp; Executive Assistant to join our dynamic sales and marketing team. The ideal candidate will support both the sales and marketing leaders — providing analytical, administrative, and executive assistance to drive efficiency and performance. This position reports to the Sales Team Lead and works closely with sales and marketing leadership to enable smarter decision-making and operational excellence.

 

Estimated Salary: The salary for this position has not been finalized yet. Please indicate your expected salary based on your experience in the application form, and we will consider it in our discussions.

 

Key Responsibilities:

Analytics &amp; Reporting

<ul>
	<li>Analyze sales data to identify trends, opportunities, and areas for improvement</li>
	<li>Prepare reports and dashboards to provide insights into sales performance</li>
	<li>Support the team by conducting market research and competitor analysis</li>
	<li>Assist in forecasting sales trends and setting sales targets</li>
	<li>Ensure accurate reporting of sales metrics in collaboration with the sales team</li>
</ul>

Executive &amp; Admin Support

<ul>
	<li>Provide executive assistance to sales and marketing leaders, including calendar management, scheduling, and meeting coordination</li>
	<li>Build and maintain strategy decks, presentations, and reports for internal and external stakeholders</li>
	<li>Manage logistics for team meetings, events, offsites, and cross-functional initiatives</li>
	<li>Serve as a point of coordination between sales, marketing, and external vendors</li>
</ul>

Operations &amp; Systems

<ul>
	<li>Maintain and update sales databases and CRM systems through communication with vendors</li>
</ul>

Support Analyst & Admin | Work From Home

Indomobil Hino Group merupakan group bisnis dealership truk merk Hino yang dimiliki atau dikelola oleh Indomobil. Indomobil Hino ditunjuk sebagai dealer resmi PT Hino Motors Sales Indonesia bergerak dalam jasa penyediaan truk, layanan perbaikan, perawatan, dan suku cadang merk Hino. Dengan jaringan yang tersebar di berbagai kota di Indonesia, kami mencari kandidat yang bermotivasi tinggi, proaktif, dan siap menghadapi tantangan untuk bergabung bersama tim kami.



PT INDOMOBIL PRIMA NIAGA

<ul>
	<li>Menyiapkan dan mengelola dokumen penjualan, seperti faktur, kontrak, dan laporan</li>
	<li>Memberikan dukungan administratif kepada tim penjualan, termasuk penjadwalan pertemuan dan penyusunan laporan</li>
	<li>Bekerja sama dengan departemen lain, seperti bagian keuangan untuk memastikan proses penjualan berjalan lancar</li>
	<li>Membuat laporan penjualan dan analisis data untuk pihak manajemen</li>
	<li>Memelihara dan memperbarui database pelanggan dan informasi penjualan</li>
</ul>

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