LeapFroggr Inc. is a technology company that operates SeriousMD & NowServing. Together, SeriousMD & NowServing is a healthcare platform, whose sole mission is to "improve healthcare through technology."

Our company culture revolves around excellence, family and community, cooperation and sharing.

LeapFroggr Inc.

Overview:

Expanding healthcare blog is seeking a driven, well-written, personable SEO Outreach Specialist to drive SEO results. The ideal candidate is passionate about digital marketing, has 2+ years of experience, is a strong writer and communicator, and is eager to learn about SEO and content marketing. 

Responsibilities:

<ol>
	<li>Create, and execute outreach via email, LinkedIN, and Facebook to generate link building and guest post opportunities</li>
	<li>Work with writing team, create outlines, edit drafts and build relationships with website publishers to get articles approved and published</li>
	<li>Format online content and posts to maximize SEO traffic</li>
	<li>Update and record link activity and interact with clients</li>
</ol>

Proofreading

Blog Writing

Copywriting

Creative Writing

SEO Outreach Specialist

Thumbtack is the one app you need to take care of and improve your home — from personalized guidance to AI tools and a best-in-class hiring experience. Every day in every county of the U.S., people turn to Thumbtack to complete urgent repairs, seasonal maintenance, and bigger improvements. We help homeowners know projects to do, when to do them, and who to hire from our growing community of 300,000 local service businesses. If making an impact inspires you, join us. Imagine what we’ll build together.

Thumbtack Philippines

A home is the biggest investment most people make, and yet, it doesn’t come with a manual. That's why we’re building the only app homeowners need to effortlessly manage their homes — knowing what to do, when to do it, and who to hire. With Thumbtack, millions of people care for what matters most, and pros earn billions of dollars through our platform. And as one of the fastest-growing companies in a $600B+ industry — we must be doing something right. 

We are driven by a common goal and the deep satisfaction that comes from knowing our work supports local economies, helps small businesses grow, and brings homeowners peace of mind. We’re seeking people who continually put our purpose first: advocating for pros and customers, embracing change, and choosing teamwork every day.

At Thumbtack, we're creating a new era of home care. If making an impact and the chance to do good inspires you, join us. Imagine what we’ll build together. 

Thumbtack by the Numbers

<ul>
	<li>Available nationwide in every U.S. county</li>
	<li>Over 85 million projects started on Thumbtack</li>
	<li>More than 11 million 5-star reviews and counting</li>
	<li>Pros earn billions on our platform</li>
	<li>1000+ employees </li>
	<li>$3.2 billion valuation (June, 2021) </li>
</ul>

About the Sales Team

We are a rapidly growing sales organization looking for highly motivated individuals to join us in scaling our sales organization. Our culture prides itself on diversity and inclusion. 

About the Role

Account Executives will directly impact the company's overall growth by finding new pros, surfacing learnings from sales conversations, testing new data sources and sales processes, improving the quality and quantity of pros on Thumbtack, and driving revenue for the company.

Responsibilities

<ul>
	<li>Responsible for driving revenue by obtaining quota by creating and managing your pipeline.</li>
	<li>Maintain accurate and current notes and records for all accounts in Salesforce.</li>
	<li>Achieving 100% of your assigned monthly quota while creating and cultivating a future sales pipeline.</li>
	<li>Help key stakeholders gain insight into their market, customers, and competitors which will allow them to make quicker and better data-driven decisions.</li>
	<li>Become an expert in the Thumbtack product a</li>
</ul>

Account Management

Account Executive [Remote WFH]

Gingersnaps | Where Creativity, Craftsmanship, & Passion Come Together

At Gingersnaps, we believe in the magic of everyday dress-up—where fashion becomes a form of play, self-expression, and discovery. Inspired by childhood wonder, we create timeless yet contemporary children’s wear that blends nostalgia with modern style. From everyday essentials to elegant occasion wear, our designs encourage confidence, creativity, and joy in every child’s journey.

As we grow globally, expanding across Asia, Europe, and the US, we remain deeply committed to quality, sustainability, and craftsmanship. We take pride in designing high-quality, thoughtfully crafted pieces that stand the test of time.

Gingersnaps is more than a brand—it’s a community of passionate designers, innovators, and storytellers shaping the future of children’s wear. If you’re looking for a workplace that values creativity, collaboration, and purpose, we’d love to have you on board.

Join us as we bring beautiful, high-quality fashion to the next generation!



GINGERSNAPS Philippines

The Store Supervisor is responsible for overseeing the daily operations of the store to ensure the achievement of sales targets, efficient personnel management, proper inventory and cash control, excellent customer service, and compliance with company policies and procedures. The role involves leading the store team, maintaining operational excellence, and ensuring a positive shopping experience for customers.

Location: SM Sta. Rosa – Just G Boutique

Key Responsibilities

1. Sales Management and Business Performance

<ul>
	<li>Achieve monthly sales targets and store quotas for assigned brands.</li>
	<li>Collaborate with the Area Sales Supervisor/Manager in developing and implementing sales strategies and promotional activities.</li>
	<li>Analyze sales performance and identify opportunities to improve revenue and profitability.</li>
	<li>Address and resolve issues affecting store sales and overall business performance.</li>
	<li>Coordinate with the Merchandise Planning and Control Department regarding merchandise requests, stock movement, and inventory requirements.</li>
	<li>Prepare and submit required sales reports, including:</li>
	<li>Weekly Sales Report</li>
	<li>Month-End Summary Report</li>
	<li>Categorical Sales Report</li>
	<li>Monthly Work Schedule</li>
	<li>Ensure the delivery of excellent customer service and effectively handle customer concerns, complaints, and inquiries.</li>
</ul>

2. Personnel Management

<ul>
	<li>Supervise, motivate, and evaluate the performance of store personnel, including Customer Assistants (CA) and Customer Sales Associates (CSA).</li>
	<li>Prepare, monitor, and manage employee work schedules, including opening and closing shifts, day-offs, holidays, sale events, and schedule adjustments.</li>
	<li>Conduct store-level training and retraining programs to enhance employee skills and performance.</li>
	<li>Communicate company policies, operational updates, and instructions to staff through regular meetings and briefings.</li>
	<li>Ensure compliance with company rules, policies, and procedures.</li>
	<li>Address employee concerns, resolve workplace issues, and recommend disciplinary actions when necessary.</li>
</ul>

3. Inventory, Cash, and Asset Management

<ul>
	<li>Implement and enforce inventory control systems and audit procedures.</li>
	<li>Monitor stock levels and report overstock and understock situations to maintain optimal inventory levels.</li>
	<li>Minimize merchandise damages and prepare monthly Merchandise Damage Reports.</li>
	<li>Oversee cashier operations and monitor cash handling procedures.</li>
	<li>Report cash shortages, overages, and deviations from established cashiering policies and procedures.</li>
	<li>Ensure proper utilization, maintenance, and safeguarding of store assets, supplies, and equipment.</li>
	<li>Promote cost-effective management of store resources.</li>
</ul>

4. Store Image and Visual Merchandising

<ul>
	<li>Ensure consistent implementation of company visual merchandising standards and store image guidelines.</li>
	<li>Identify and report visual merchandising concerns and recommend improvements.</li>
	<li>Participate in the planning and execution of sales promotions and marketing campaigns.</li>
	<li>Maintain cleanliness, organization, and overall housekeeping standards within the store.</li>
</ul>

5. Administrative and Operational Support

<ul>
	<li>Coordinate with mall administration, leasing officers, suppliers, contractors, banks, and other external stakeholders regarding operational requirements and concerns.</li>
	<li>Facilitate compliance with operational, safety, and regulatory requirements.</li>
	<li>Perform administrative and operational tasks as assigned by the Area Sales Supervisor/Manager.</li>
	<li>Support company initiatives and special projects as required.</li>
	<li> </li>
</ul>

Store Supervisor

WAGMI Solutions is a technology and business process outsourcing company with operations in the Philippines, servicing clients in the United States.

Our mission at WAGMI is to help find solutions for our clients so that we are all gonna make it.

Our vision is to build the premier technology and customer focused customer operation in the Philippines.

WAGMI Solutions

Cloud Security Project Engineer (Client-Facing Professional Services)

 

About the Role

We are looking for a Cloud Security Project Engineer to join our team and support cloud security implementations for enterprise customers in the Australia and New Zealand (ANZ) region.

This is a hands-on technical and client-facing role. You will work with customers, partners, and internal teams to implement, troubleshoot, and support cloud security solutions.

You don't need to be a pure Project Manager. We are looking for someone with a strong background in networking, cloud security, firewalls, proxies, or security technologies who is also comfortable communicating with customers and managing multiple projects.

Experience with Netskope is a strong advantage, but candidates with experience in similar technologies such as Zscaler, Palo Alto, Fortinet, Cisco, or other SASE/SSE platforms are welcome to apply.

What You'll Do

Manage multiple customer implementation projects from kickoff to completion.

Work with customers and partners to understand their technical requirements and deployment needs.

Lead or support technical meetings, workshops, and implementation sessions.

Configure, implement, and troubleshoot cloud security solutions.

Work with technologies such as SASE, SSE, SWG, CASB, ZTNA, and DLP.

Support traffic steering, proxy, PAC file, VPN, IPsec/GRE tunnel, and SSL/TLS configurations.

Troubleshoot connectivity, latency, traffic steering, PAC file, SSL inspection, and security policy issues.

Coordinate with Sales, Support, Engineering, Professional Services, and Partners to keep projects moving.

Track project activities, timelines, milestones, and technical deliverables.

Handle customer questions and technical issues and escalate when needed.

Support customers during implementation and hyper-care after deployment.

Coordinate with global teams when additional technical support is required.

Help identify improvements to technical implementation and customer delivery processes.

Maintain a professional and customer-focused approach when representing the company.

Follow established security, implementation, and project delivery processes.

Cloud Security Project Engineer

EDGE Tutor is Asia’s fastest-growing tutoring outsourcing provider, offering experienced educators next-level online careers with global impact. We select only the top 3% of online education talents and connect them with education companies in 30+ countries, ensuring competitive pay, reliable bookings, and world-class professional development.

EDGE Tutor International

Premium Business English Tutor (WFH | Up to ₱40K Monthly + Bonuses)

For BPO trainers, corporate communicators, VAs, and teachers with strong spoken English and a bachelor's degree in any 4-year course. EDGE Tutor is looking for online educators ready to teach adult professionals and executives in our Premium Business English program. You'll have structured materials, guided programs, and coaching support behind you so every session is focused and effective.

Schedule 
• Minimum 25 hours/week, 2 rest days 
• Peak hours daily: 
 5:00 AM – 2:00 PM 
 3:00 PM – 6:00 PM 
 7:00 PM – 12:00 AM 
 12:00 AM – 4:00 AM 
• At least 1 weekend day preferred

Compensation &amp; Bonuses 
• ₱180–₱220/hour (per booking) 
• ~90% booking rate 
• Up to ₱40,000/month 
• Paid training + performance incentives

Bonus Stack (This Month): 
• ₱5,000 Sign-Up Bonus 
• ₱500 for completing the TEFL certification within 5 hours 
• ₱1,500 for completing and passing the client demo

Benefits 
• Stable bookings 
• Coaching and lesson support 
• Health coverage up to ₱100,000 
• Work from home 
• Launch in as early as 6 days*

WFH Online English Tutor for Adults | Dayshift and Nightshift

Two designers. 20,000+ doctors. Millions of patients.

That's our current ratio of team to impact. If you've worked on teams where your designs disappeared into endless review cycles, this is the opposite.

SeriousMD and NowServing are healthcare products that people actually use daily.

We need a Senior UI/UX Designer who can own product areas end-to-end, from research to shipped pixels.

 

About Us

Leapfroggr builds SeriousMD (the EMR platform Filipino doctors trust) and NowServing (connecting patients to providers nationwide). Our products handle real medical records, real appointments, real patient care.

We're a small team by design. No layers, no approvals queue, no "let's circle back." You'll work directly with our Design Lead, engineers, and founders. What you design this week can ship next week.

 

What You'll Actually Do

<ul>
	<li>Own UI/UX design for entire product areas across web, iOS, and Android.</li>
	<li>Take features from user research through wireframes through polished UI through shipped product.</li>
	<li>Build and extend our design system — we care about consistency at scale.</li>
	<li>Collaborate daily with engineering to make sure what ships matches what you designed.</li>
	<li>Run usability tests with real doctors and patients, then iterate based on what you learn.</li>
	<li>Present your work, defend your decisions, and stay open when you're wrong.</li>
</ul>

 

What We Offer

<ul>
	<li>Remote-friendly (distributed across the Philippines)</li>
	<li>Health insurance</li>
	<li>Flexible hours</li>
	<li>Paid leave (sick, vacation, maternity/paternity, bereavement)</li>
	<li>Real ownership — your name is on the work, and the work matters</li>
</ul>

 

How to Apply

Send your portfolio showing your process, not just final screens. Tell us which of our products (SeriousMD or NowServing) you'd want to work on first, and why.

Senior UI/UX Designer

The job responsibilities include everything related to customer service and happiness.

<ul>
	<li>Provide superior customer service by understanding customers' needs.</li>
	<li>Answer queries and provide complete and accurate information to help users perform tasks.</li>
	<li>Meeting with clients face to face to do product demos.</li>
	<li>Handling of online product demos to demonstrate the app and holding webinars.</li>
	<li>Updating of internal help articles and documentation.</li>
	<li>Perform other administrative tasks that may be assigned by management.</li>
</ul>

Why Join Us?

<ul>
	<li>Experience on-the-job skill development and mentoring program.</li>
	<li>Learn from our in-house and external trainings.</li>
	<li>Grow and challenge yourself to join our leadership development program.</li>
	<li>Work in a Company that values an entrepreneurial mindset on the job.</li>
	<li>Feel secure in our above industry compensation package.</li>
	<li>Join an organization that has a high retention rate, where people love where they work.</li>
</ul>

Customer Success Officer

We are fast growing US based healthcare BPO supporting medical groups, dental groups, diagnostic laboratories, urgent care centers and other ancillary health care providers. Join us now and become one of our leaders as we continue to grow.

Vision:
To improve healthcare delivery by placing the needs of both providers and patients at the forefront and delivering exceptional customer service

Mission:
To provide world class customer service, that drives efficiency and progress within the healthcare system, by working together in a culture of continuous improvement and innovation

Values:
Transparency
Honesty
Accountability
Trust
Responsibility
Efficiency
Adaptability
Innovation
Respect

Vector Outsourcing Solutions Phils., Inc.

<ul>
	<li>Track and manage accounts receivable, ensuring aging amounts remain within targeted levels.</li>
	<li>Regularly check the status of submitted claims to ensure timely processing and payment.</li>
	<li>Resubmit claims for appeal as necessary, working to resolve any issues that may delay payment.</li>
	<li>Prepare and send out patient statements in a timely and accurate manner.</li>
	<li>Conduct patient collection phone calls, professionally addressing outstanding balances and negotiating payment arrangements.</li>
	<li>Respond to patient and payer's email and phone inquiries regarding their accounts, providing clear and helpful information.</li>
	<li>Accept phone payments from patients, ensuring accurate processing and record-keeping.</li>
	<li>Monitor Denial Trends and provide timely and accurate resolutions</li>
	<li>Handle complex denials and appeals</li>
	<li>Utilize different collection strategies to achieve optimum reimbursement on delinquent accounts.</li>
	<li>Follow team and/or clients proper procedures, policies, and methodologies as instructed.</li>
	<li>Performs other related duties as necessary or assigned</li>
</ul>

Medical Billing Collections Consultant | Work from Home

B4B Solutions Inc. is operating under the Clear Admin People brand, an outsourcing company based in Makati City. We offer remote admin services to business owners (dentists, labour hire operators, accounting firm, etc) in any states/territories in Australia. 

We call ourselves admin people because we put people first. We are invested in having a positive impact on everyone’s lives. 

Our management team is dedicated to empowering you to grow personally and professionally to be the very best you can be for years to come in an environment where the best idea wins, no matter where it comes from.

We also place great emphasis on characteristics rather than qualifications. We have established a recruitment framework called 6-Tool players to ensure we work with excellent people.

A 6-tool player possesses these six characteristics: Adult, Professional, Smart, Empathetic, Competitive, and has an insatiable Thirst for Learning.

B4B Solutions Inc.

Read this before you apply

Most job ads try to appeal to everyone. This one will not. We want one person, a 6-Tool Player who wants to own a set of books properly and be held to it. If that is you, this could be the best role you take.

Clear Admin People helps Australian businesses grow by pairing them with the top 2% of Filipino professionals, the people we call 6-Tool Players. We have been work from home since 2020. We build careers, not seats. And we lead our people properly, which is the part that will decide whether you belong here.

The client and the role

You will work for one Australian client, a managed service provider and ICT consultancy in Perth. You will run their accounts, working alongside their team and their engineers, with Clear behind you. You are not joining a finance team. Payroll stays with the client. Everything else on this page is yours.

What you will own

Recurring managed service billing

<ul>
	<li>Reconcile a month of onboarding and offboarding notices from the engineers against each customer's recurring sales order, adjust the seats and licences, then raise the invoices. Customer seat counts run from five to a hundred.</li>
	<li>Keep the recurring templates accurate month to month, so the next month carries forward correctly. That only happens if the process is followed every time. It will be yours to follow.</li>
</ul>

Professional services billing

<ul>
	<li>Pull the engineers' logged time out of the client's CRM each month, take it into Excel and break it up by customer.</li>
	<li>Find time that has been billed twice, take it out, then go back to the engineer on anything that should be written off or given away.</li>
	<li>Invoice mid month for the month past. This is the part of the job that carries the most judgement.</li>
</ul>

Collections

<ul>
	<li>Work the aged receivables ledger by telephone. You will follow up outstanding accounts by phone and email, establish clear payment commitments, and maintain accurate collection records..</li>
	<li>Get the customer to name a date they will pay by, then be back on the phone the day before that date.</li>
	<li>Report on the ledger every month and escalate on time.</li>
</ul>

Purchase orders and accounts payable

<ul>
	<li>Raise purchase orders for hardware, software licences and office supplies when the engineers need them.</li>
	<li>Process supplier invoices from hardware distributors, software vendors and cloud licence providers, then verify each one against its purchase order.</li>
	<li>Reconcile supplier statements, resolve discrepancies and answer supplier queries.</li>
</ul>

The books

<ul>
	<li>Record and reconcile transactions in MYOB, run the bank and account reconciliations and code expenses.</li>
	<li>Investigate unreconciled transactions rather than park them.</li>
	<li>Close the month cleanly and keep the records straight enough that somebody else could pick them up.</li>
</ul>

Two billing cycles run side by side. The recurring managed service invoices go out at the start of the month for the month ahead, with payment due by the end of it. The professional services invoices go out mid month for the month past, on shorter terms. You will carry both.

Are you a 6-Tool Player

It is all or nothing. There is no five-tool player. Miss one and you miss them all.

<ul>
	<li>Adult. You take absolute responsibility for your outcomes and do not apportion blame.</li>
	<li>Smart. You improve a process.</li>
	<li>Professional. You develop your skills, and assure the quality of your own work.</li>
	<li>Empathetic. You truly understand the impact your attitude and your work have on other people.</li>
	<li>Competitive. You actively compete with yourself to improve your output.</li>
	<li>Thirst for Learning. You build your skills off your own initiative.</li>
</ul>

This test unit measures the ability to identify patterns and inconsistencies in visual representations of data

With the vast information employees need to process and retain every day, attention to detail becomes a critical skill to have because of the efficiency it gives. Also, because thorough employees have more initiative to understand the cause and not just the effect, they do less of the unnecessary rework and produce more complete output. This test measures ability to identify patterns and inconsistencies in visual representations of data.

Attention to Detail

Everyday business communication and other important transactions are completed efficiently with office computer applications, email, and the internet. Computers in the workplace have reduced cost and time in processing tasks. Hiring employees with working knowledge of computers is the current standard. This test assesses basic knowledge of computer operations, hardware and web proxies.

Everyday communication and other important business transactions are done more efficiently with office applications, email, and the internet. Undeniably, computers in the workplace have reduced cost and time in the completion of tasks. Hiring employees with a working knowledge of computers now has become a standard. This test helps gauge knowledge in computer operations, hardware and web proxies. 

Target Candiates: IT Staff, Technical Support Staff, BPO agents

Target Industries: BPO, all industries that have IT unit

General Computer Knowledge

This is a test unit that measures the ability to use math to solve problems encountered in the real world, covering simple word problems on arithmetic, interests, and conversion

Performing business transactions requiring mathematical calculations such as payroll, retail sales, invoicing, purchasing, and staff forecasting contribute to running business operations successfully. Any delay or miscalculation can affect employee and customer relations. Companies should hire employees showing strong ability in numeracy so employees can interpret results better, process information faster, and make sound decisions. While technology has assisted in carrying out these tasks, skills are required for employee and business performance. This test identifies ability to apply basic math calculations in various problem-solving scenarios.

Practical Math

This test unit measures the ability to understand and follow a set of detailed written instructions and then select and implement the correct course of action

Hiring employees that can accurately follow written steps and processes ensures two things--consistent output and employee safety. Variations due to not following instructions can cost a business a lot of money.This test unit measures the ability to understand and follow a set of detailed written instructions and then select and implement the correct course of action.

Following Instructions (Written)

This test unit measures the ability to listen, understand, and follow a set of spoken instructions and remember the important details for implementation

Hiring employees that can accurately follow steps and processes dictated verbally ensures two things--same output and employee safety. Variations due to not following instructions can cost a business a lot of money.This test unit measures the ability to understand and follow a set of detailed written instructions and then select and implement the correct course of action.

Following Instructions (Verbal)

Bookkeeper │ Australian Client

Cast (Buri Technologies) is an e-learning startup that focuses on helping companies transition into e-learning using our content creation service and proprietary learning management system.

Content Creation - Our company assists learning organizations in the creation and design of e-learning content. Once the organization turns over the technical material, we handle both instructional design and the actual production of the e-learning content. We work with the technical expert to create a high quality online course.

Cast LMS - We provide a personalized learning management system that helps companies make easy to use asynchronous e-learning delivery possible on iOS, Android, and Web

Learn more about Cast here: https://castlms.com/


Cast LMS (Buri Technologies Inc.)

Cast LMS (Buri Technologies, Inc.) is an e-learning development startup that focuses on helping companies transition into e-learning using our content creation service and proprietary learning management system.

Our team is one of the few development houses in the country that have won educational technology awards abroad. We are looking for individuals who seek challenge and aspire to change the Philippine e-learning landscape by helping organizations build their training materials for the future.

We are a completely remote company but we have an office in Quezon City.

Purpose:

<ul>
	<li>To help the company fulfill its animation and content production requirements.</li>
</ul>

Areas of Responsibility:

1. Create:

Produce graphic design output and various vector / illustrated assets needed to fulfill the e-learning content creation requirements of the company:

<ul>
	<li>Storyboards</li>
	<li>Vector assets for animated videos</li>
	<li>e-Books and Infographics for online courses</li>
	<li>Other graphic design tasks</li>
</ul>

2. Develop:

<ul>
	<li>Brainstorm art styles and animation pegs for the company’s various e-learning courses. Take part in the art direction and quality assurance of the team’s creative output.</li>
</ul>

3. Learn:

<ul>
	<li>Work alongside a team of experienced artists and animators. Expand your skillset and become more familiar with the animation production pipeline, from storyboard to video.</li>
</ul>

Graphic Artist | Work from Home

UTAK POS is a proudly Filipino fintech startup and one of the leading cloud-based POS systems in the Philippines.

Built in Manila, we support over 8,000 MSMEs nationwide, helping cafés, restaurants, retailers, service businesses, franchises, and neighborhood stores run their daily operations more efficiently. Our system enables business owners to manage sales, inventory, staff attendance, and online orders through simple, reliable software that continues to evolve with their needs.

We build and continuously improve our system with a clear purpose: to help local businesses grow and operate better. Everything we do focuses on solving real problems and making merchants’ work easier.

LIFE AT UTAK
UTAK is a place for people who want to build meaningful software and see the real-world impact of their work.

Our culture is friendly, collaborative, and entrepreneurial. We value people who take ownership, think critically, and care about what they’re building. You’ll work with passionate teammates who are committed to doing good work and continuously improving.

We work mostly remote, with clear goals and strong collaboration. Team members are trusted with real responsibility early and supported through hands-on experience, learning opportunities, and a fast-moving team environment.

If you’re looking for a role where your work matters, your growth is supported, and your contributions are visible, UTAK is the right place for you!

UTAK POS

<ul>
	<li>Take on a leadership role by formulating and executing strategic plans in line with company objectives</li>
	<li>Set and ensure the reach of relevant team KPIs to help maintain excellent performance</li>
	<li>Guide and assist clients in submitting necessary documents for BIR permit processing</li>
	<li>Act as the liaison between clients and BIR, facilitating smooth communication and timely processing</li>
	<li>Manage follow-ups with BIR and clients, ensuring swift and accurate processing</li>
	<li>Address client inquiries and concerns related to permit processing</li>
	<li>Update and maintain trackers for accurate record-keeping</li>
	<li>Provide suggestions for process improvements to enhance efficiency</li>
	<li>Serve as the main point of contact for clients' BIR-related concerns</li>
</ul>

Compliance Lead

Hashtag Interactive is an award-winning marketing collaborator for companies looking to stand out amid the digital noise. 

Together, we curate and create campaigns and strategies that speak to your audiences and meet your targets on the other side of the screen.

Hashtag Interactive: A digital marketing agency optimised for a digital-centric world. Your digital marketing, social media, and content strategy partner in Singapore and Southeast Asia.

Hashtag Interactive

As a Senior Digital Copywriter at Hashtag Interactive, you are expected to operate beyond execution. In addition to producing strong copy, you play a key role in shaping content quality, strengthening strategic thinking, and supporting the development of junior copywriters within the team. 
 

Expected Outcomes

First 90 Days 
We expect you to hit the ground running by quickly immersing yourself in our team, processes, and clients' brands. Here’s what success looks like in your first three months:

<ul>
	<li>Master Our Workflow:

	<ul>
		<li>Understand Hashtag Interactive’s workflows, approval processes, and ways of working within the Content team and cross-functional squads</li>
		<li>Build working relationships with key stakeholders across Strategy, Accounts, Design, and Animation</li>
		<li>Review existing content playbooks, brand guidelines, and account histories for assigned clients</li>
	</ul>
	</li>
	<li>Understand the Accounts You Support:
	<ul>
		<li>Develop a strong understanding of assigned accounts, including client objectives, audiences, tone of voice, and success metrics</li>
		<li>Begin producing high-quality, on-brand copy across relevant formats and platforms</li>
		<li>Identify and surface opportunities to improve clarity, effectiveness, or strategic alignment in existing content</li>
	</ul>
	</li>
	<li>Team Contribution
	<ul>
		<li>Participate actively in team meetings, brainstorms, and reviews</li>
		<li>Begin providing informal guidance and feedback to junior copywriters</li>
		<li>Observe strengths, gaps, and development opportunities within the content team</li>
	</ul>
	</li>
	<li>Develop a Content Toolkit:
	<ul>
		<li>Create reference materials (e.g., tone guides, content matrices) for your assigned accounts to streamline future content creation.</li>
		<li>Identify opportunities to enhance the creative process and propose improvements.</li>
	</ul>
	</li>
</ul>

Ongoing Responsibilities

<ul>
	<li>Copywriting and Content Strategy

	<ul>
		<li>Write clear, compelling, and effective copy across social, digital, campaign, and other content formats</li>
		<li>Translate briefs into strong ideas, narratives, and platform-appropriate messaging</li>
		<li>Proactively suggest content ideas, angles, and improvements based on insight and experience</li>
	</ul>
	</li>
	<li>Creative Quality and Standards
	<ul>
		<li>Maintain consistently high standards of writing and thinking across all assigned work</li>
		<li>Review copy produced by junior copywriters when required and provide constructive feedback</li>
		<li>Help raise the overall level of craft, clarity, and strategic thinking within the content team</li>
	</ul>
	</li>
	<li>Coaching and Mentorship
	<ul>
		<li>Support the development of junior copywriters (including current and future hires)</li>
		<li>Provide clear, actionable feedback to improve writing quality, confidence, and platform fluency</li>
		<li>Share trends, references, and best practices to keep the team’s work fresh and relevant</li>
	</ul>
	</li>
	<li>Collaboration and Contribution
	<ul>
		<li>Work closely with cross-functional teams to deliver cohesive, effective content solutions</li>
		<li>Contribute to brainstorms, pitches, and campaign ideation as required</li>
		<li>Support the development or refinement of content playbooks, guidelines, and internal standards where appropriate</li>
	</ul>
	</li>
	<li>Professional Standards
	<ul>
		<li>Stay current on cultural, platform, and content trends relevant to client work</li>
		<li>Demonstrate ownership, accountability, and professionalism in all responsibilities</li>
		<li>Continuously seek to improve personal craft and contribute positively to team growth</li>
		<li>Act as a role model in craft, professionalism, and ways of working within the content team 
		 </li>
	</ul>
	</li>
</ul>

Senior Copywriter

We are seeking a passionate and experienced Community Manager to join our team. This role is pivotal in building and nurturing communities centered around specific chronic diseases such as diabetes, asthma, etc. The ideal candidate will have a deep understanding of patient needs, the ability to create engaging content, and the strategic foresight to grow the community through partnerships and influencer outreach.

Responsibilities:

1. Build and manage online and offline communities of patients suffering from specific chronic diseases. 
2. Develop and implement community-building strategies that enhance engagement, knowledge sharing, and mutual support among community members. 
3. Craft compelling and relevant content for the community to stimulate conversation and engagement within the communities. 
4. Identify, reach out to, and build relationships with potential partners and influencers who can help grow the community. 
5. Monitor, track, and report on feedback and online reviews, leveraging this information to improve community experiences. 
6. Organize and participate in events to build community and boost the community's brand visibility. 
7. Coordinate with the marketing team to ensure brand consistency and to leverage marketing initiatives for community growth. 
8. Stay updated with digital technology trends to ensure the community remains a user-friendly environment and to leverage new tools for community growth.

 

Qualifications:

1. Proven experience as a community manager or similar role. 
2. Experience in building and growing online communities, preferably in the healthcare sector. 
3. Excellent verbal and written communication skills. 
4. Ability to identify and track relevant community metrics. 
5. Knowledge of online marketing and marketing channels. 
6. Attention to detail, critical-thinker, and problem-solving skills. 
7. Ability to work with diverse groups and build strong relationships. 
8. Familiarity with chronic diseases and patient needs is a plus.

We are looking for a Community Manager who is passionate about making a difference in the lives of patients. If you are a team player, enthusiastic, and a self-starter with a passion for community building, we would like to meet you.

Community Manager

Key duties involve all aspects of ensuring customer satisfaction and service excellence:

<ul>
	<li>Delivering outstanding customer support by understanding and addressing customer needs.</li>
	<li>Responding to inquiries with comprehensive and precise information to assist users.</li>
	<li>Conducting in-person and online product demonstrations, as well as hosting webinars.</li>
	<li>Maintaining and updating help documentation and other internal resources.</li>
	<li>Executing various administrative tasks as directed by management.</li>
</ul>

Why Consider Joining Our Team?

<ul>
	<li>Benefit from hands-on experience and mentoring in your role.</li>
	<li>Seize opportunities for personal growth and leadership development.</li>
	<li>Thrive in an environment that encourages entrepreneurial thinking.</li>
	<li>Enjoy competitive compensation and a workplace with high employee satisfaction and retention.</li>
</ul>

Customer Experience Specialist

The position is responsible for the front and back end of web applications. The person should be able to develop and maintain functional and stable web applications to meet the user's needs as well as have experience in UI/UX development.

<ul>
	<li>Participate in the entire application lifecycle, focusing on coding and debugging</li>
	<li>Write clean code to develop functional web applications</li>
	<li>Troubleshoot and debug applications</li>
	<li>Perform tests to optimize performance</li>
	<li>Collaborate with Front-end developers to integrate user-facing elements with server side logic</li>
	<li>Gather and address technical and design requirements</li>
	<li>Follow emerging technologies</li>
	<li>Liaise with developers, designers, and system administrators to identify new features</li>
	 
	 
	 
</ul>

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