LeapFroggr Inc. is a technology company that operates SeriousMD & NowServing. Together, SeriousMD & NowServing is a healthcare platform, whose sole mission is to "improve healthcare through technology."

Our company culture revolves around excellence, family and community, cooperation and sharing.

LeapFroggr Inc.

Two designers. 20,000+ doctors. Millions of patients.

That's our current ratio of team to impact. If you've worked on teams where your designs disappeared into endless review cycles, this is the opposite.

SeriousMD and NowServing are healthcare products that people actually use daily.

We need a Senior UI/UX Designer who can own product areas end-to-end, from research to shipped pixels.

 

About Us

Leapfroggr builds SeriousMD (the EMR platform Filipino doctors trust) and NowServing (connecting patients to providers nationwide). Our products handle real medical records, real appointments, real patient care.

We're a small team by design. No layers, no approvals queue, no "let's circle back." You'll work directly with our Design Lead, engineers, and founders. What you design this week can ship next week.

 

What You'll Actually Do

<ul>
	<li>Own UI/UX design for entire product areas across web, iOS, and Android.</li>
	<li>Take features from user research through wireframes through polished UI through shipped product.</li>
	<li>Build and extend our design system — we care about consistency at scale.</li>
	<li>Collaborate daily with engineering to make sure what ships matches what you designed.</li>
	<li>Run usability tests with real doctors and patients, then iterate based on what you learn.</li>
	<li>Present your work, defend your decisions, and stay open when you're wrong.</li>
</ul>

 

What We Offer

<ul>
	<li>Remote-friendly (distributed across the Philippines)</li>
	<li>Health insurance</li>
	<li>Flexible hours</li>
	<li>Paid leave (sick, vacation, maternity/paternity, bereavement)</li>
	<li>Real ownership — your name is on the work, and the work matters</li>
</ul>

 

How to Apply

Send your portfolio showing your process, not just final screens. Tell us which of our products (SeriousMD or NowServing) you'd want to work on first, and why.

Senior UI/UX Designer

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<ul>
	<li>Content &amp; Curriculum Support (30%)</li>
	<li>Support development of micro-modules covering payer updates, claim denials, secondary insurance workflows, and code-specific pitfalls</li>
	<li>Recommend updates based on industry trends, learner performance, and clinic needs</li>
	<li>Evaluation &amp; Performance Assessment (20%)</li>
	<li>Conduct Skills Evaluation Interviews (SEIs) to assess accuracy, billing judgment, and system familiarity</li>
	<li>Track learner progress via Salesforce, TalentLMS, and billing-specific checklists</li>
	<li>Lead recovery training sessions for cancelled VAs re-entering the system, based on gaps in skills or billing quality</li>
	<li>Deliver structured feedback and escalate retraining needs as required</li>
	<li>Instruction &amp; Training Delivery (20%)</li>
	<li>Teach core medical billing workflows including insurance eligibility verification, CPT/ICD code usage, claim submission, EOB/ERA review, and denial management.</li>
	<li>Lead live and recorded training sessions focused on payer logic, billing sequencing, documentation (e.g., medical necessity), and audit-readiness.</li>
	<li>Facilitate mock billing scenarios (case studies) to strengthen learner understanding of payer rules, code matching (CPT/ICD), and effective submission strategies</li>
	<li>Learner Support &amp; Technical Guidance (15%)</li>
	<li>Respond to learner questions on CPT codes, billing sequences, payer protocols, and documentation</li>
	<li>Offer practical advice on tone and accuracy in billing notes and patient-facing communication</li>
	<li>Identify common misunderstandings and coordinate content updates with the SME Lead</li>
	<li>Compliance &amp; Documentation (15%)</li>
	<li>Reinforce HIPAA compliance and billing documentation standards across all content and training simulations</li>
	<li>Teach accurate claim documentation, patient ledger handling, and coordination between billing and front office notes</li>
</ul>

Medical Billing Training Coordinator

You will play a pivotal role in our journey to transform healthcare in the Philippines. Your primary mission will be to ensure unparalleled customer satisfaction and service excellence. This is not just about managing products; it's about leading innovation in a sector that impacts everyone's lives. You will work closely with cross-functional teams to envision, develop, and execute strategies that push the boundaries of what's possible in healthcare technology. 

 

Product Vision and Strategy

<ul>
	<li>Contribute to and help articulate a compelling product vision and strategy that aligns seamlessly with the company's overarching goals.</li>
	<li>Identify market opportunities and consumer needs to guide product development.</li>
	<li>Assist in driving the product roadmap, ensuring it aligns with business objectives and market demands.</li>
</ul>

Cross-Functional Collaboration

<ul>
	<li>Work closely with cross-functional teams, including engineering, design, marketing, and sales, to ensure smooth product development and launch.</li>
	<li>Facilitate effective communication and collaboration among team members to achieve product goals.</li>
</ul>

Product Development and Lifecycle Management

<ul>
	<li>Oversee aspects of the product lifecycle from ideation to launch and post-launch optimization.</li>
	<li>Implement best practices for product development, including agile methodologies, user-centered design, and data-driven decision-making.</li>
	<li>Ensure the timely delivery of high-quality products that meet user expectations and business objectives.</li>
</ul>

User Experience and Design

<ul>
	<li>Champion the user experience, ensuring our products are intuitive, engaging, and delightful to use.</li>
	<li>Collaborate with design and UX teams to create user-centered designs that solve real problems and drive engagement.</li>
</ul>

Data-Driven Decision Making

<ul>
	<li>Utilize analytics and user feedback to inform product decisions and prioritize features.</li>
	<li>Establish and track key performance indicators (KPIs) to measure product success and identify areas for improvement.</li>
</ul>

Market and Competitive Analysis

<ul>
	<li>Conduct thorough market and competitive analysis to stay ahead of industry trends and competitor offerings.</li>
	<li>Identify and act on opportunities to differentiate our products and capture market share.</li>
</ul>

Stakeholder Communication

<ul>
	<li>Effectively communicate product vision, strategy, and progress to internal and external stakeholders.</li>
	<li>Serve as a point of contact for product-related inquiries from senior leadership, investors, and key partners.</li>
</ul>

Associate Product Manager

20,000 doctors. Millions of patients. A lean design team — soon to be more.

SeriousMD is the EMR platform Filipino doctors trust most. NowServing connects patients to providers across the country. Together, we're reshaping how healthcare works in the Philippines and design is at the center of it.

Our design team is intentionally small and senior. No bureaucracy, no design-by-committee. Your decisions ship and get tested by real users almost immediately.

We need a Design Lead to own design strategy and build this team intentionally.

 

About Us

Leapfroggr builds SeriousMD and NowServing — healthcare products used daily by 20,000+ doctors and millions of patients. Our design decisions directly impact how physicians manage patient records, how clinics run their schedules, and how patients find and book care.

This isn't abstract "healthcare technology." It's real workflows, real people, real consequences.

 

What You'll Actually Do

<ul>
	<li>Lead and grow the design team. Today that's one designer who knows our products deeply. Tomorrow it's the team you build.</li>
	<li>Own design strategy across SeriousMD (B2B EMR) and NowServing (patient marketplace).</li>
	<li>Stay hands-on — you'll still design, not just manage.</li>
	<li>Work directly with product and engineering to ship features weekly, not quarterly.</li>
	<li>Run user research with actual doctors and patients — not personas, real people.</li>
	<li>Build and maintain design systems that scale across web, iOS, and Android.</li>
</ul>

 

What We Offer

<ul>
	<li>Remote-friendly (distributed across the Philippines)</li>
	<li>Health insurance</li>
	<li>Flexible hours</li>
	<li>Paid leave (sick, vacation, maternity/paternity, bereavement)</li>
	<li>A team that values craft and impact over process and theater</li>
</ul>

 

How to Apply

Send your portfolio and a short note about why healthcare design interests you. Bonus points if you include one thing you'd change about SeriousMD or NowServing after looking at them.

Design Lead

We are fast growing US based healthcare BPO supporting medical groups, dental groups, diagnostic laboratories, urgent care centers and other ancillary health care providers. Join us now and become one of our leaders as we continue to grow.

Vision:
To improve healthcare delivery by placing the needs of both providers and patients at the forefront and delivering exceptional customer service

Mission:
To provide world class customer service, that drives efficiency and progress within the healthcare system, by working together in a culture of continuous improvement and innovation

Values:
Transparency
Honesty
Accountability
Trust
Responsibility
Efficiency
Adaptability
Innovation
Respect

Vector Outsourcing Solutions Phils., Inc.

Job Description:

<ul>
	<li>Learn new systems of clients and effectively transfer knowledge to subordinates.</li>
	<li>Lead designated team, ensuring accurate and timely submission of deliverables.</li>
	<li>Coach subordinates and develop their skills.</li>
	<li>Assist Supervisor/Assistant Manager/Manager in directing the team towards the company's goals.</li>
	<li>Ensures compliance with company guidelines and procedures.</li>
	<li>Addressing any conflicts within the team that may arise.</li>
	<li>Create accurate medical insurance claims and ensure timely submission.</li>
	<li>Rectify claim denials with resubmission or appeals.</li>
	<li>Formulate and execute strategies to mitigate claim denials.</li>
	<li>Learn and implement specialty, state, carrier specific billing requirements.</li>
</ul>

Medical Billing Team Leader | Work from Home

<ul>
	<li>Apply accurate ICD-10, CPT, and HCPCS codes based on documentation and services</li>
	<li>Ensure proper code sequencing, modifiers, and compliance with payer and regulatory guidelines</li>
	<li>Review and correct coding-related errors, denials, or rejected claims</li>
	<li>Complete appropriate documentation or system entry regarding claims.</li>
	<li>Abstract additional data elements during the Chart Review process when coding.</li>
	<li>Review patient medical records and clinical documentation</li>
	<li>Identify incomplete or missing documentation and coordinate provider queries</li>
	<li>Apply accurate ICD-10, CPT, and HCPCS codes based on documentation and services</li>
	<li>Stay updated with coding rules, payer policies, and healthcare regulations</li>
	<li>Support clean claim submission and billing accuracy</li>
	<li>Coordinate with Billing, AR, and Authorization teams</li>
	<li>Maintain productivity and accuracy standards</li>
	<li>Support audit and compliance activities</li>
	<li>Participate in internal and client quality audits/reviews</li>
	<li>Train, coach, and provide guidance to billers to ensure accurate coding and billing processes.</li>
	<li>Remains current on medical coding and billing guidelines and auditing protocols.</li>
	<li>Follow team and/or client’s proper procedures, policies, and methodologies as instructed.</li>
</ul>

Medical Coder | Work From Home

We are looking for a talented and experienced Senior UI Designer to join our innovative product team. As a Senior UI Designer, you will play a crucial role in shaping the visual identity of our products across web, iOS, and Android platforms. You will be responsible for creating intuitive and visually appealing interfaces that enhance user experience and engagement. Your role will involve close collaboration with product managers, and developers to ensure that our products are both beautiful and functional.

We are seeking someone who is passionate about design, detail-oriented, and committed to staying current with industry trends and best practices. You should be open to feedback and continuously strive to improve your design skills.

Key Responsibilities:

<ul>
	<li>Design visually compelling and user-friendly interfaces for web, iOS, and Android platforms.</li>
	<li>Develop and maintain design systems and style guides to ensure consistency across all products.</li>
	<li>Create high-fidelity mockups, prototypes, and visual assets for development.</li>
	<li>Work closely with developers to ensure accurate implementation of designs.</li>
	<li>Conduct user research and usability testing to inform design decisions and iterate on designs.</li>
	<li>Stay updated with the latest design trends, tools, and technologies to continually enhance our design processes.</li>
	<li>Present design concepts and solutions to stakeholders and incorporate feedback.</li>
</ul>

Senior UI Designer

NowServing is a cutting-edge healthcare technology company dedicated to revolutionizing patient care through innovative solutions. We're passionate about making healthcare more efficient, accessible, and personal. Join us in our mission to transform the healthcare industry!

Are you a creative and enthusiastic individual with a knack for social media? NowServing is looking for an entry-level Social Media Manager to join our dynamic team! You will be the voice of our brand, engaging with our audience, and crafting compelling content. This is a fantastic opportunity to grow your career while making a real impact in the healthcare technology space. If you excel in this role, there’s potential to build and lead your own social media team in the future!

Responsibilities:

<ul>
	<li>Develop, implement, and manage our social media strategy.</li>
	<li>Create engaging content for all social media platforms including Facebook, Twitter, Instagram, LinkedIn, and more.</li>
	<li>Produce and edit short-form videos to tell stories and to highlight our innovations, team, and impact.</li>
	<li>Monitor and respond to customer comments and messages in a timely manner.</li>
	<li>Analyze and report on social media performance using analytics tools.</li>
	<li>Stay up-to-date with the latest social media trends and best practices.</li>
	<li>Planning and executing social media campaigns.</li>
</ul>

How to Apply: If you’re ready to show off your social media skills and make a positive impact in healthcare, we’d love to hear from you! Please send your resume, a brief cover letter explaining why you’re the perfect fit for NowServing, and examples of your previous work, including short-form videos.

Junior Social Media Manager

We are seeking a highly skilled and experienced Senior UX Designer to join our dynamic product team. In this role, you will be instrumental in prototyping, shipping, and iterating the designs for our products. As we expand our product lines, your expertise in designing for web, iOS, and Android platforms will be crucial. You will also collaborate closely with developers, marking up web designs and slicing assets to ensure seamless integration.

While we value your confidence in your skills, we also expect a continuous learning attitude. You should be open to constructive criticism and committed to ongoing improvement in your UX/UI design practices.

Key Responsibilities:

<ul>
	<li>Prototype, ship, and iterate design solutions for web, iOS, and Android platforms.</li>
	<li>Mark up web designs and slice assets for developers.</li>
	<li>Collaborate with cross-functional teams, including product managers and developers, to ensure design feasibility and excellence.</li>
	<li>Conduct user research and apply findings to inform and validate design decisions.</li>
	<li>Create wireframes, sitemaps, and prototypes to effectively communicate design ideas.</li>
	<li>Stay updated with industry trends and best practices to continually enhance our design processes.</li>
	<li>Present design concepts and solutions to stakeholders and incorporate feedback.</li>
</ul>

Senior UX Designer

Job Description:

<ul>
	<li>Prepare and organize medical billing documentation to ensure accurate and timely claim submission</li>
	<li>Review patient records for completeness and accuracy prior to billing</li>
	<li>Accurately enter and update billing data in the system and internal tracking tools</li>
	<li>Support billers and coders by ensuring all required documentation is complete and readily available</li>
	<li>Verify insurance information and identify discrepancies for escalation to the billing team</li>
	<li>Monitor claim status and maintain updated records in internal systems</li>
	<li>Assist in resolving minor claim issues and escalate complex concerns to billers or coders as needed</li>
	<li>Generate detailed reports on pending, in-progress, and completed tasks</li>
	<li>Perform other duties as assigned by the immediate supervisor</li>
</ul>

Assistant Medical Biller | Work from Home

We are on a mission to transform healthcare in the Philippines. We believe in innovation and excellence, and we're looking for passionate individuals to join our team. As a Junior Product Support Specialist, you will play a crucial role in ensuring unparalleled customer satisfaction and service excellence.

Key Responsibilities:

Customer Service Immersion

<ul>
	<li>Immerse yourself in the customer service role to better understand the product and customer needs.</li>
	<li>Provide exceptional customer support to gain firsthand insights into user experiences and challenges.</li>
	<li>Use your customer service experience to inform product improvements and innovations.</li>
</ul>

Product Development and Lifecycle Management

<ul>
	<li>Support aspects of the product lifecycle from ideation to launch and post-launch optimization.</li>
	<li>Implement best practices for product development, including agile methodologies, user-centered design, and data-driven decision-making.</li>
	<li>Ensure the timely delivery of high-quality products that meet user expectations and business objectives.</li>
</ul>

User Experience and Design

<ul>
	<li>Champion the user experience, ensuring our products are intuitive, engaging, and delightful to use.</li>
	<li>Collaborate with design and UX teams to create user-centered designs that solve real problems and drive engagement.</li>
</ul>

Data-Driven Decision Making

<ul>
	<li>Utilize analytics and user feedback to inform product decisions and prioritize features.</li>
	<li>Assist in establishing and tracking key performance indicators (KPIs) to measure product success and identify areas for improvement.</li>
</ul>

Market and Competitive Analysis

<ul>
	<li>Conduct market and competitive analysis to stay ahead of industry trends and competitor offerings.</li>
	<li>Identify and act on opportunities to differentiate our products and capture market share.</li>
</ul>

Product Support Specialist

As a Medical Coordinator, you will be the vital link between our company and its clientele, ensuring that all interactions are handled with the highest level of professionalism and care. Your role will include:

<ol>
	<li>Engaging with customers to provide detailed information and answer questions regarding our medical products and services.</li>
	<li>Addressing and resolving customer inquiries in a timely and empathetic manner, ensuring their satisfaction and loyalty.</li>
	<li>Taking immediate and effective action to resolve any customer concerns or complaints, demonstrating exceptional problem-solving skills.</li>
	<li>Preparing and maintaining accurate reports on customer interactions, feedback, and resolutions to inform company strategies and improve service quality.</li>
	<li>Collaborating with healthcare professionals and team members to streamline communication and enhance the customer experience.</li>
	<li>Staying informed about the latest healthcare industry trends and company offerings to provide knowledgeable support.</li>
</ol>

As the first point of contact, you will play a crucial role in upholding the company's reputation and contributing to its success by providing outstanding service and support to our valued customers.

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