LeapFroggr Inc. is a technology company that operates SeriousMD & NowServing. Together, SeriousMD & NowServing is a healthcare platform, whose sole mission is to "improve healthcare through technology."

Our company culture revolves around excellence, family and community, cooperation and sharing.

LeapFroggr Inc.

You will play a pivotal role in our journey to transform healthcare in the Philippines. Your primary mission will be to ensure unparalleled customer satisfaction and service excellence. This is not just about managing products; it's about leading innovation in a sector that impacts everyone's lives. You will work closely with cross-functional teams to envision, develop, and execute strategies that push the boundaries of what's possible in healthcare technology. 

 

Product Vision and Strategy

<ul>
	<li>Contribute to and help articulate a compelling product vision and strategy that aligns seamlessly with the company's overarching goals.</li>
	<li>Identify market opportunities and consumer needs to guide product development.</li>
	<li>Assist in driving the product roadmap, ensuring it aligns with business objectives and market demands.</li>
</ul>

Cross-Functional Collaboration

<ul>
	<li>Work closely with cross-functional teams, including engineering, design, marketing, and sales, to ensure smooth product development and launch.</li>
	<li>Facilitate effective communication and collaboration among team members to achieve product goals.</li>
</ul>

Product Development and Lifecycle Management

<ul>
	<li>Oversee aspects of the product lifecycle from ideation to launch and post-launch optimization.</li>
	<li>Implement best practices for product development, including agile methodologies, user-centered design, and data-driven decision-making.</li>
	<li>Ensure the timely delivery of high-quality products that meet user expectations and business objectives.</li>
</ul>

User Experience and Design

<ul>
	<li>Champion the user experience, ensuring our products are intuitive, engaging, and delightful to use.</li>
	<li>Collaborate with design and UX teams to create user-centered designs that solve real problems and drive engagement.</li>
</ul>

Data-Driven Decision Making

<ul>
	<li>Utilize analytics and user feedback to inform product decisions and prioritize features.</li>
	<li>Establish and track key performance indicators (KPIs) to measure product success and identify areas for improvement.</li>
</ul>

Market and Competitive Analysis

<ul>
	<li>Conduct thorough market and competitive analysis to stay ahead of industry trends and competitor offerings.</li>
	<li>Identify and act on opportunities to differentiate our products and capture market share.</li>
</ul>

Stakeholder Communication

<ul>
	<li>Effectively communicate product vision, strategy, and progress to internal and external stakeholders.</li>
	<li>Serve as a point of contact for product-related inquiries from senior leadership, investors, and key partners.</li>
</ul>

Associate Product Manager

We are fast growing US based healthcare BPO supporting medical groups, dental groups, diagnostic laboratories, urgent care centers and other ancillary health care providers. Join us now and become one of our leaders as we continue to grow.

Vision:
To improve healthcare delivery by placing the needs of both providers and patients at the forefront and delivering exceptional customer service

Mission:
To provide world class customer service, that drives efficiency and progress within the healthcare system, by working together in a culture of continuous improvement and innovation

Values:
Transparency
Honesty
Accountability
Trust
Responsibility
Efficiency
Adaptability
Innovation
Respect

Vector Outsourcing Solutions Phils., Inc.

The Dental Insurance Eligibility Verifier will be part of the Dental Insurance Billing/Collections Team, that provides services such as billing, collections, and payments posting for Dental clinics/service providers in the United States.

<ul>
	<li>Confirm dental insurance eligibility via web portal, fax back, phone call.</li>
	<li>Gather patient eligibility for specific Dental procedures, including coverage percentages, history, frequency limitations, billing guidelines</li>
	<li>Enter eligibility information in the Dental clinic's Practice Management System.</li>
	<li>Work with the Dental clinic real time to verify eligibility of walk-in patients and specific diagnosed procedure(s).</li>
</ul>

Dental Insurance Eligibility Verifier

The Medical Biller will join the Dental Insurance Billing/Collections Team, which is responsible for handling services like billing, collections, and payment posting for dental clinics and service providers in the United States.

<ul>
	<li>Create accurate claims for quick and maximum reimbursement</li>
	<li>Track insurance claim status; appeal, correct rejected/denied insurance claims</li>
	<li>Work with dental clinics to gather supporting claim information</li>
	<li>Identify denial/rejection patterns and implement corrective policy for future prevention</li>
</ul>

Medical Dental Biller

NowServing is a cutting-edge healthcare technology company dedicated to revolutionizing patient care through innovative solutions. We're passionate about making healthcare more efficient, accessible, and personal. Join us in our mission to transform the healthcare industry!

Are you a creative and enthusiastic individual with a knack for social media? NowServing is looking for an entry-level Social Media Manager to join our dynamic team! You will be the voice of our brand, engaging with our audience, and crafting compelling content. This is a fantastic opportunity to grow your career while making a real impact in the healthcare technology space. If you excel in this role, there’s potential to build and lead your own social media team in the future!

Responsibilities:

<ul>
	<li>Develop, implement, and manage our social media strategy.</li>
	<li>Create engaging content for all social media platforms including Facebook, Twitter, Instagram, LinkedIn, and more.</li>
	<li>Produce and edit short-form videos to tell stories and to highlight our innovations, team, and impact.</li>
	<li>Monitor and respond to customer comments and messages in a timely manner.</li>
	<li>Analyze and report on social media performance using analytics tools.</li>
	<li>Stay up-to-date with the latest social media trends and best practices.</li>
	<li>Planning and executing social media campaigns.</li>
</ul>

How to Apply: If you’re ready to show off your social media skills and make a positive impact in healthcare, we’d love to hear from you! Please send your resume, a brief cover letter explaining why you’re the perfect fit for NowServing, and examples of your previous work, including short-form videos.

Junior Social Media Manager

We are looking for a talented and experienced Senior UI Designer to join our innovative product team. As a Senior UI Designer, you will play a crucial role in shaping the visual identity of our products across web, iOS, and Android platforms. You will be responsible for creating intuitive and visually appealing interfaces that enhance user experience and engagement. Your role will involve close collaboration with product managers, and developers to ensure that our products are both beautiful and functional.

We are seeking someone who is passionate about design, detail-oriented, and committed to staying current with industry trends and best practices. You should be open to feedback and continuously strive to improve your design skills.

Key Responsibilities:

<ul>
	<li>Design visually compelling and user-friendly interfaces for web, iOS, and Android platforms.</li>
	<li>Develop and maintain design systems and style guides to ensure consistency across all products.</li>
	<li>Create high-fidelity mockups, prototypes, and visual assets for development.</li>
	<li>Work closely with developers to ensure accurate implementation of designs.</li>
	<li>Conduct user research and usability testing to inform design decisions and iterate on designs.</li>
	<li>Stay updated with the latest design trends, tools, and technologies to continually enhance our design processes.</li>
	<li>Present design concepts and solutions to stakeholders and incorporate feedback.</li>
</ul>

Senior UI Designer

We're looking for a visionary Design Lead to spearhead our design team and set the standard for excellence in healthcare technology design. This role is at the heart of our mission, blending art and science to create intuitive, impactful products that improve lives. As a Design Lead, you will guide our design philosophy, strategy, and execution, inspiring your team to push the boundaries of what's possible.

Key Duties:

<ul>
	<li>Lead and mentor a team of talented designers, fostering a collaborative, innovative, and high-performance culture.</li>
	<li>Develop and execute a cohesive design strategy that aligns with our company's mission and product goals.</li>
	<li>Collaborate with cross-functional teams, including product managers, engineers, and healthcare professionals, to ensure design excellence from concept to launch.</li>
	<li>Champion user-centered design principles and practices, ensuring our products deliver exceptional user experiences.</li>
	<li>Conduct and apply user research to inform and validate design decisions, ensuring our solutions are both innovative and grounded in real user needs.</li>
	<li>Oversee the design process, ensuring high-quality deliverables and efficient workflows.</li>
	<li>Stay ahead of industry trends and incorporate best practices in healthcare technology design to keep our products at the forefront of innovation.</li>
</ul>

Design Lead

We offer offshoring services to Australian businesses, using only the best talent in the Philippines that will allow companies to achieve short & long term goals by taking away daily tasks that will in turn allow them to focus on their core competencies.

Womasol Inc.

Key Responsibilities:

<ul>
	<li>Assist physicians in drafting and transcribing medical correspondence letters and patient treatment documentations</li>
	<li>Ensure accuracy and completeness of medical documents by verifying information and cross-referencing with patient records</li>
	<li>Maintain confidentiality of patient information in accordance with HIPAA regulations</li>
	<li>Collaborate with medical staff to ensure efficient documentation of patient encounters</li>
	<li>Translate medical jargon and abbreviations into understandable language for non-medical personnel</li>
	<li>Manage and organize medical records and documentation systems</li>
	<li>Participate in training sessions to stay updated on medical terminology and documentation practices</li>
	<li>Provide administrative support as needed, including scheduling appointments and answering phone calls</li>
	<li>All other tasks as required</li>
</ul>

Medical Scribe

We are seeking a highly skilled and experienced Senior UX Designer to join our dynamic product team. In this role, you will be instrumental in prototyping, shipping, and iterating the designs for our products. As we expand our product lines, your expertise in designing for web, iOS, and Android platforms will be crucial. You will also collaborate closely with developers, marking up web designs and slicing assets to ensure seamless integration.

While we value your confidence in your skills, we also expect a continuous learning attitude. You should be open to constructive criticism and committed to ongoing improvement in your UX/UI design practices.

Key Responsibilities:

<ul>
	<li>Prototype, ship, and iterate design solutions for web, iOS, and Android platforms.</li>
	<li>Mark up web designs and slice assets for developers.</li>
	<li>Collaborate with cross-functional teams, including product managers and developers, to ensure design feasibility and excellence.</li>
	<li>Conduct user research and apply findings to inform and validate design decisions.</li>
	<li>Create wireframes, sitemaps, and prototypes to effectively communicate design ideas.</li>
	<li>Stay updated with industry trends and best practices to continually enhance our design processes.</li>
	<li>Present design concepts and solutions to stakeholders and incorporate feedback.</li>
</ul>

Senior UX Designer

<ul>
	<li>Responding to chats, inbound calls and outbound calls to patients, providers, and Healthcare Insurance companies regarding inquiries, appointments, and data verification.</li>
	<li>Responding to Emails and Managing Voicemail and providing administrative support that includes data entry, record management, and time-keeping.</li>
	<li>Obtaining medical history by navigating through different Electronic Medical Records Systems.</li>
	<li>Entering Patient Information using EHR</li>
	<li>Maintaining database records</li>
	<li>Collecting payment for cashpay/ copay/ deductibles.</li>
	<li>Strictly adhering and complying with the HIPAA policy</li>
</ul>

Virtual Front Desk | Healthcare

Remedy is a dermatology technology company focused on treating acne, which is one of the most common skin conditions worldwide. Remedy seeks to be the trusted innovative acne solution.

Founded by tried and tested professionals in dermatology and tech, we are grounded in experience, expertise and continued innovation in the marriage of both fields.

We pride ourselves in developing reasonably priced high quality dermatological solutions, because we believe that everyone deserves long- lasting confidence in themselves.

Remedy Skintech, Inc.

<ul>
	<li>Answering: Answering chats and comments from all social media and other online platforms that Remedy has</li>
	<li>Tracking: Maintain daily tracking and monitoring to quantity inbound queries by</li>
	<li>channel, confirmed appointments and other metrics as needed.</li>
	<li>Knowledge Base: Help improve the knowledge base in IG and Notion so we have standard responses for common inquiries</li>
	<li>Inbound Patient Care: Answer patient queries on social media channels during the assigned schedule. You will also help in monitoring and observing the Patient Support team’s answers on different channels.</li>
	<li>Google Reviews: You will oversee and execute the outreach to secure 5-star Google Reviews (with photos) from patients</li>
	<li>Public Relations: Assistance in crisis management, bad reviews and negative communications</li>
	<li>Data Analysis: Monitor and analyze analytics reports to acquire insights on traffic, demographics and effectiveness of social media campaigns and marketing executions</li>
</ul>

Part Time Patient Support Specialist

We are on a mission to transform healthcare in the Philippines. We believe in innovation and excellence, and we're looking for passionate individuals to join our team. As a Junior Product Support Specialist, you will play a crucial role in ensuring unparalleled customer satisfaction and service excellence.

Key Responsibilities:

Customer Service Immersion

<ul>
	<li>Immerse yourself in the customer service role to better understand the product and customer needs.</li>
	<li>Provide exceptional customer support to gain firsthand insights into user experiences and challenges.</li>
	<li>Use your customer service experience to inform product improvements and innovations.</li>
</ul>

Product Development and Lifecycle Management

<ul>
	<li>Support aspects of the product lifecycle from ideation to launch and post-launch optimization.</li>
	<li>Implement best practices for product development, including agile methodologies, user-centered design, and data-driven decision-making.</li>
	<li>Ensure the timely delivery of high-quality products that meet user expectations and business objectives.</li>
</ul>

User Experience and Design

<ul>
	<li>Champion the user experience, ensuring our products are intuitive, engaging, and delightful to use.</li>
	<li>Collaborate with design and UX teams to create user-centered designs that solve real problems and drive engagement.</li>
</ul>

Data-Driven Decision Making

<ul>
	<li>Utilize analytics and user feedback to inform product decisions and prioritize features.</li>
	<li>Assist in establishing and tracking key performance indicators (KPIs) to measure product success and identify areas for improvement.</li>
</ul>

Market and Competitive Analysis

<ul>
	<li>Conduct market and competitive analysis to stay ahead of industry trends and competitor offerings.</li>
	<li>Identify and act on opportunities to differentiate our products and capture market share.</li>
</ul>

Product Support Specialist

As a Medical Coordinator, you will be the vital link between our company and its clientele, ensuring that all interactions are handled with the highest level of professionalism and care. Your role will include:

<ol>
	<li>Engaging with customers to provide detailed information and answer questions regarding our medical products and services.</li>
	<li>Addressing and resolving customer inquiries in a timely and empathetic manner, ensuring their satisfaction and loyalty.</li>
	<li>Taking immediate and effective action to resolve any customer concerns or complaints, demonstrating exceptional problem-solving skills.</li>
	<li>Preparing and maintaining accurate reports on customer interactions, feedback, and resolutions to inform company strategies and improve service quality.</li>
	<li>Collaborating with healthcare professionals and team members to streamline communication and enhance the customer experience.</li>
	<li>Staying informed about the latest healthcare industry trends and company offerings to provide knowledgeable support.</li>
</ol>

As the first point of contact, you will play a crucial role in upholding the company's reputation and contributing to its success by providing outstanding service and support to our valued customers.

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