COMPANY OVERVIEW 

Primal Enterprises Corporation (PEC) was incorporated in 1988 and is one of the largest importers and distributors of automotive aftermarket products in the Philippines, supplying a range of globally-sourced automotive parts, accessories, electronics, and lubricants to key cities nationwide. Some of our popular automotive brands: 

●	VIC automotive filters from Japan
●	MAG 1 lubricants and chemicals from USA
●	Hi-Q brake pads and shoes from Korea
●	MA-FRA car care products from Italy
●	Deflector car accessories and many more

Beyond automotive aftermarket products, PEC is rapidly expanding into energy-saving devices and materials for architectural and industrial use, such as but not limited to:

●	Sunbloc architectural-grade ceramic window films from Korea
●	United Oil industrial lubricants from Singapore

WHY JOIN US? 

To support our expansion, we need highly motivated, self-driven individuals who go above and beyond what is expected and possess high initiative and integrity to grow with us. If you have what it takes, we look forward to having you on our team!

By being part of our team, you will have the opportunity to experience the following:

●	Development of critical work and interpersonal skills through working with a wide range of people in multiple departments within the company
●	Commitment to achievement of goals, quality products, and concern for all stakeholders
●	Ample benefits commensurate with level of work, including bonuses and health allowance (details to be discussed in job offers)


CHECK US OUT 

To understand more about what we do, check out our Facebook pages:

	Sunbloc Performance Window Films: www.facebook.com/SunblocWindowFilms 
	MAG 1 Philippines: : www.facebook.com/MAG1Philippines 
	MA-FRA Philippines: www.facebook.com/MaFraPhilippines 
	VIC Filter Philippines: www.facebook.com/VICPhilippines

Primal Enterprises Corporation

Position Overview:

We are seeking a dynamic and detail-oriented Supply Chain Associate / Import Buyer to join our growing team. The Supply Chain Associate handles communication with global suppliers and assists in the product development cycle. This role is essential in managing the end-to-end supply chain processes, particularly focused on international purchasing, vendor management, and ensuring timely and cost-effective importation of goods. The ideal candidate will have a solid understanding of global supply chains, procurement practices, and import regulations.

 

Key responsibilities include:

<ul>
	<li>Vendor Management: Identify and establish relationships with international suppliers and negotiate pricing, terms, and contracts.</li>
	<li>Purchasing &amp; Procurement: Manage the procurement of goods from international markets, ensuring the best quality, price, and delivery terms.</li>
	<li>Order Management: Place and track purchase orders, manage order confirmations, and resolve discrepancies with suppliers.</li>
	<li>Logistics Coordination: Coordinate shipments with freight forwarders, customs brokers, and suppliers to ensure timely delivery of imported goods.</li>
	<li>Import Documentation: Ensure all required documents (commercial invoices, bills of lading, certificates of origin, etc.) are accurate and compliant with international and local regulations.</li>
	<li>Inventory Management: Monitor stock levels and work with internal teams to ensure optimal inventory levels are maintained.</li>
	<li>Customs Compliance: Ensure adherence to all customs laws, regulations, and import/export guidelines, including tariff classifications and duty calculations.</li>
	<li>Cost Control: Analyze and manage procurement costs to align with budgetary goals and maximize savings.</li>
	<li>Vendor Performance Evaluation: Track supplier performance, delivery times, and quality, and work with vendors to improve service.</li>
	<li>Supply Chain Optimization: Continuously evaluate the supply chain processes and suggest improvements to enhance efficiency and reduce costs.</li>
	<li>Risk Management: Identify potential risks in the supply chain (delays, disruptions, etc.) and implement strategies to mitigate them.</li>
	<li>Cross-Functional Collaboration: Work closely with internal teams, such as sales, logistics, and finance, to ensure smooth operations and communication across the supply chain.</li>
	<li>Reporting: Prepare and present reports on procurement activities, supplier performance, and supply chain metrics.</li>
</ul>

Inventory Control

Persuasion and Negotiation

MS Office

Analyzing Data

Mathematics

Information Ordering

Import Department Buyer

Webcast Technologies, Inc. (WTI) is an Information and Technology company known for innovation and integrated positioning solutions with the use of Global Positioning System (GPS), Geographic Information System (GIS), and Telemetry System. Our services include GPS Tracking System, Software Development, Mobile Application Development, among others.

For over 20 years, WTI has been helping companies from different industries track their valuable assets. Some of our clients include Shell, Petron, Chevron, Unilever, Coca Cola, Maynilad, Cemex, LF Logistics and KFC.

WTI covers the whole Philippines with its main office located at 154 Panay Ave. Diliman, Quezon City and satellite offices in Laguna, Cebu, Cagayan De Oro and Davao.

The software and GPS Tracking System we develop are custom- designed to address our client’s specific business needs. At WTI, we put premium to quality service. Our team of outstanding professionals reflects the company’s standard in providing excellent work.

Webcast Technologies, Inc.

<ul>
	<li>Writes software codes - code new features and enhance existing mobile applications of the company.</li>
	<li>Collaborates with the backend developers and other team members to create efficient and user friendly applications.</li>
	<li>Documents mobile applications development and enhancements.</li>
	<li>Conducts the first level application testing.</li>
	<li>Provides inputs for possible software development coding standards and practices.</li>
	<li>Offers final level technical assistance to Customer Support Group (1st level-Business Analyst, 2nd level-QA)</li>
	<li>Offers technical assistance to non-technical units of the company.</li>
	<li>Performs other duties as may be assigned by SDG Manager and/ or Senior SDG Manager.</li>
</ul>

Mobile Developer

Cast (Buri Technologies) is an e-learning startup that focuses on helping companies transition into e-learning using our content creation service and proprietary learning management system.

Content Creation - Our company assists learning organizations in the creation and design of e-learning content. Once the organization turns over the technical material, we handle both instructional design and the actual production of the e-learning content. We work with the technical expert to create a high quality online course.

Cast LMS - We provide a personalized learning management system that helps companies make easy to use asynchronous e-learning delivery possible on iOS, Android, and Web

Learn more about Cast here: https://castlms.com/


Cast LMS (Buri Technologies Inc.)

Cast LMS (Buri Technologies, Inc.) is an e-learning development startup that focuses on helping companies transition into e-learning using our content creation service and proprietary learning management system.

Our team is one of the few development houses in the country that have won educational technology awards abroad. We are looking for individuals who seek challenges and aspire to change the Philippine e-learning landscape by helping organizations build their training materials for the future and build software products that can help educators all over the country. We are looking for a proactive and detail-oriented Operations Officer to support client success by managing project deliverables, facilitating team-client communications, and continuously improving our service and support workflows.

We are a completely remote company but we have an office in Quezon City.

 

Responsibilities:

1. Manage:

<ul>
	<li>Client support queries and project requirements</li>
	<li>Tasks, project deliverables, and communications between our team and the clients that we have</li>
	<li>Other tasks related to managing the client’s requirements</li>
</ul>

2. Create:

<ul>
	<li>Support documentation and presentations that will help improve the client’s experience</li>
	<li>Project plans and required documentation for the client</li>
	<li>Articles on our support page</li>
</ul>

3. Develop:

<ul>
	<li>Improved methods of implementing and executing project tasks</li>
	<li>Insights and improvements for the company’s core product: Cast.</li>
</ul>

Operations Officer | Work from Home

<ul>
	<li>
	Position Overview:

	We are seeking a versatile and creative Marketing Associate to join our team, with a special focus on digital and online marketing and dealer marketing strategies. The ideal candidate will help manage the company’s online and offline presence and assist in developing and executing multi-channel marketing campaigns, managing digital content, and supporting dealer-focused marketing efforts. This is an excellent opportunity for a driven individual to grow in a fast-paced marketing environment while contributing to both the company’s digital presence and its dealer partnerships.

	 

	Key Responsibilities include:
	</li>
	<li>Digital Marketing Campaigns: Assist in creating, executing, and optimizing digital marketing campaigns across various platforms (Google Ads, social media, email, etc.) to drive brand awareness, lead generation, and sales.</li>
	<li>Content Management: Develop and maintain content for the company’s website, social media, and customer newsletters, ensuring consistency in tone and alignment with brand guidelines.</li>
	<li>Social Media Management: Create and schedule engaging content across social media platforms, manage online interactions, and grow the company’s social media presence.</li>
	<li>Dealer Marketing Support: Collaborate with dealer partners to develop marketing materials, campaigns, and promotions that enhance their ability to sell and market our products.</li>
	<li>Analytics &amp; Reporting: Monitor and report on the performance of digital marketing initiatives using tools like Google Analytics and social media insights.</li>
	<li>Event Support: Assist with marketing efforts related to dealer events and conferences, trade shows, and promotional activities, including coordination, material preparation, and follow-up.</li>
	<li>Creative Development: Work with the design team to produce marketing materials such as brochures, ads, banners, and presentations that support both digital and dealer marketing efforts.</li>
	<li>Budget Management: Help track and manage the marketing budget for digital and dealer marketing initiatives.</li>
	<li>Brand Consistency: Ensure that all marketing materials and campaigns are aligned with the company’s brand strategy and voice across both digital and dealer channels.</li>
	<li>Competitive Analysis: Conduct regular market and competitor analysis to stay informed of trends and make recommendations for adjustments to marketing strategies.</li>
</ul>

Marketing Associate

Stradcom Corporation is the proponent of the multi-billion peso computerization of the Philippine Land Transportation Office (LTO), the agency that registers motor vehicles, issues drivers' licenses, and enforces laws of land transportation, and is administered under the Department of Transportation (DOTr).

Through a nationwide IT infrastructure consisting of the development of software for formal business processes, the establishment of a huge data powerhouse, the interconnection of LTO's almost 300 offices, the delivery of all hardware and equipment, and the provision of operating and support services throughout the entire concession agreement, which is now in its extension period, STRADCOM provides a service to government consistent with the provisions of the BOT Privatization Law (in particular, a Build-Own-Operate <BOO> contractual scheme), while establishing a solid business model built on the generation and collection of service revenues from the transacting public.

We are thus looking for talented individuals to join us, whether seasoned professionals seeking a change of pace and direction or new graduates wanting to explore frontiers and pursue a fulfilling career.

Stradcom Corporation

The jobholder contributes to the growth and profitability of Stradcom Corporation by ensuring the effective and efficient account management in terms of revenue collection and reporting of assigned connectivity account. The jobholder performs accounting works regularly which involves maintaining, preparing, posting and balancing of financial transactions, statements, records, documents and/or reports relative to connectivity projects of the company.

Duties and Responsibilities

<ul>
	<li>Prepares daily and periodical collection and revenue report of Business Connectivity projects;</li>
	<li>Maintains accurate revenue records for informational and operation use;</li>
	<li>Receives and documents payments and transactions from the Compliance Officer, Revenue Accountant, Accounting Specialist and Web Applications Development Officers;</li>
	<li>Communicates with clients their account balances and payments and initiates disconnection from system due to unsettled accounts;</li>
	<li>Entertains client inquiries regarding accounts-related matters and communicates with clients to establish good working relations;</li>
	<li>Ensures timely transmittal of a statement of accounts, transaction summary reports and corresponding official receipts for the deposit made by clients;</li>
	<li>Analyzes and reconciles revenue collection on a daily and monthly basis with the Accounting Department;</li>
	<li>Generates and prepares other reports required by management; and,</li>
	<li>Performs other job-related tasks that may be assigned by his/her superiors from time to time.</li>
</ul>

Accounts Management Assistant

1. Network Monitoring 

<ol>
	<li style="list-style-type: none;">
	<ol>
		<li>Assure network connectivity at all times (LAN and WAN);</li>
		<li>Perform daily status and network health monitoring of link and network equipment for NCR and Luzon sites;</li>
		<li>Perform maintenance of network monitoring system such as, but not limited to, WhatsUp Gold and Packeteer PacketShaper;</li>
		<li>Determine protocols and nodes that contribute to system slowdown and bottleneck within the network;</li>
		<li>Identify potential problems, evaluate them and implement appropriate actions to resolve the problem;</li>
		<li>Escalate network problems to the Manager – Head, Network Administration after all possible solutions at her level have been exhausted;</li>
		<li>Escalate to other concerned support groups such as DBA, Systems Administration, Information Security and Applications Development if problem found is not within the Department’s control;</li>
		<li>Provide initial coordination and follow-ups with service staff of Telco providers regarding reported troubled link during the first 4 hours of outage or first 8 hours of unstable connection; and,</li>
		<li>Log daily network status and generates reports and submits to Manager – Head, Network Administration for reference and documentation.</li>
	</ol>
	</li>
	<li>
	 Telco &amp; Network Equipment (Assigned Region/s)
	</li>
	<li style="list-style-type: none;">
	<ol>
		<li>Perform onsite setup of network equipment and link activation (IPVPN/VSAT/Wireless);</li>
		<li>Provide support activities;</li>
		<li>Occasional site inspection and/or survey for new sites or transferred sites if required;</li>
		<li>Dispatch to site if replacement of managed equipment or onsite problem isolation is required;</li>
		<li>Implement network equipment configuration and security per region through access-control lists, SSH access, correct login passwords, and AAA configurations; and,</li>
		<li>Perform backup of network equipment configuration on a quarterly basis or as the need arises due to configuration changes.</li>
	</ol>
	</li>
</ol>

3. Cabling/LAN 

<ol>
	<li>Inspect and perform testing of cable installations for new and transferred sites as may be required; and,</li>
	<li>Conduct initial isolation of cabling problems at offices and escalates if problem requires cable re-installation.</li>
</ol>

Other Tasks:

<ol>
	<li>Assist in isolating IPSec/SSL-VPN related concerns/issues and escalates to the Manager – Head, Network Administration in-charge unresolved matters;</li>
	<li>Assist in isolating wireless access related concerns/issues and escalates to the Manager – Head, Network Administration in-charge unresolved matters;</li>
	<li>Research, evaluate, and conduct demo of new technology or equipment that may contribute to the enhancement of the network system;</li>
	<li>Assist in cabling support and maintenance;</li>
	<li>Assist in the maintenance of the telephone system and provides user support if needed;</li>
	<li>Review summary of billing statements and requests for payment for leased lines and telephone lines prepared by Executive Secretary for Systems Operations prior submission to Manager – Head, Network Administration for review and approval;</li>
	<li>Prepare the weekly and monthly network availability reports and submit to both Manager – Head, Network Administration for reference;</li>
	<li>Comply with the required behavioral and grooming standards prescribed by the Company;</li>
	<li>Always demonstrate professionalism in the workplace;</li>
	<li>Always ensure compliance with company policies and procedures; and,</li>
	<li>Perform other related duties that may be assigned from time to time.</li>
</ol>

Network Engineer

MAKE YOUR BEST CAREER MOVE YET!

Join one of the fastest growing tech companies in the Philippines. Get to enjoy a fun-filled work culture that empowers you to do your best work!


ABOUT US

Sprout Solutions is a software-as-a-service (SaaS) company that aims to deliver the best automated HR and payroll solutions for the Philippines. We want to help all types of businesses grow with our suite of cloud-based HR and payroll software to streamline and simplify processes.

Here at Sprout, we want people who are driven to make things better than they were before. We desire individuals who are brave and courageous to bring positive change, no matter how small or big it is. We are committed to revolutionize the Philippine economy by building world-class software with the power of local talent.


SPROUT CULTURE

Sprout’s mission is to transform the way HR works in emerging markets. As a company, we want to help the Philippines move forward through technology, doing what we do best. Despite that, we’re proud to say that Sprout has one of the most fun work cultures in the country!

We love getting things done, while also having some fun in between. Be part of an agile startup that is young, energetic, and committed to helping the Philippines move forward.


FUN THINGS WE DO

Weekly fun things:
Being fit and healthy is a top priority at Sprout! Healthy lunch Mondays, Muay Thai Tuesdays and Thursdays, Wellness Wednesdays – these are the things we do every week! We also have sports programs like basketball and badminton, as well as weekly free massage and Zumba sessions for all employees. We’re also proud to have a CEO who’s also a professional Muay Thai fighter – how cool is that?

Sproutings (Sprout Outings):
Here at Sprout we prioritize our employees’ well-being – that’s why we go on trips outside the city twice a year to unwind, relax, and bond together. All of us work hard for most of the year, which is why we love to explore the outdoors and chill out whenever we can!

Monthly gatherings:
To celebrate our company milestones and career achievements, we gather around every month over food and drinks. There’s a different theme every month which brings out talent and creativity in everyone!

--

JOIN US TODAY!

We’re excited to know you and see how you fit with Sprout!

Send in your application and we’ll get back to you soon. :)

Sprout Solutions

Key Responsibilities

<ul>
	<li>Lead and manage the nationwide after-sales service team (~15 staff)</li>
	<li>Oversee repair and maintenance of all agricultural machinery under service</li>
	<li>Ensure service jobs are completed on time, with accurate reporting</li>
	<li>Monitor and improve customer satisfaction and response times</li>
	<li>Coordinate with suppliers for spare parts and warranty claims</li>
	<li>Train and mentor technicians; develop skill improvement plans</li>
	<li>Manage service scheduling during peak agricultural seasons</li>
	<li>Travel to client sites and service hubs to oversee operations and quality</li>
	<li>Improve existing policies and SOPs for faster, more efficient service</li>
	<li>Use Odoo (or similar systems) to track jobs, parts, and performance metrics</li>
</ul>

Aftersales Assistant Manager

Key responsibilities:

<ul>
	<li>Manage and expand dealer and distributor networks</li>
	<li>Achieve monthly and annual sales quotas</li>
	<li>Conduct on-site demos, price negotiations, and customer training</li>
	<li>Provide accurate sales reports, forecasts, and pipeline updates to HQ</li>
	<li>Support dealers with after-sales service and product support</li>
	<li>Identify new market opportunities and competitive threats</li>
	<li>Lead and mentor a small sales team (4 members)</li>
</ul>

Area Sales Manager

Key Responsibilities

Lead and manage the nationwide after-sales service team (~15 staff)

Oversee repair and maintenance of all agricultural machinery under service

Ensure service jobs are completed on time, with accurate reporting

Monitor and improve customer satisfaction and response times

Coordinate with suppliers for spare parts and warranty claims

Train and mentor technicians; develop skill improvement plans

Manage service scheduling during peak agricultural seasons

Travel to client sites and service hubs to oversee operations and quality

Improve existing policies and SOPs for faster, more efficient service

Use Odoo (or similar systems) to track jobs, parts, and performance metrics

Service Manager

ITVT has been concentrating since 2001, with more than 180 employees, on the implementation of innovative branch solutions for the industrial and energy sectors. With professional advice, reliable project implementation and the subsequent 24/7 support according to ITIL standards, we create sustainable customer satisfaction. As a DIN ISO 9001 , DIN ISO 14001 and DIN ISO 27001 certified company and Microsoft Alpha Partner from the very beginning, we know what is important. In particular, the data security of our customers is very important to us. For this reason, ITVT operates several high-security data centers in Germany for its customers. The Federal Data Protection Act therefore applies.

ITVT Philippines Inc.

Area of Responsibility:

 

Digital Marketing Strategy and Execution

<ul>
	<li>Lead SEO initiatives to improve website rankings, traffic, and lead generation.</li>
	<li>Plan, execute, and optimize paid advertising campaigns across platforms like Google Ads and LinkedIn.</li>
	<li>Develop and oversee content marketing strategies to align with business objectives.</li>
	<li>Manage and execute social media strategies, ensuring consistent brand presence and engagement.</li>
	<li>Plan, execute, and optimize email marketing campaigns, automation workflows, and lead nurturing campaign, ensuring alignment with lead generation goals.</li>
</ul>

 

Lead Management and Reporting

<ul>
	<li>Oversee lead tracking and reporting in CRM systems (e.g., Microsoft Dynamics 365).</li>
	<li>Align with sales teams to optimize lead scoring, qualification, and pipeline performance.</li>
	<li>Generate and analyze lead management reports, offering actionable insights to improve conversions.</li>
</ul>

 

Analytics and Optimization

<ul>
	<li>Monitor and report on KPIs across SEO, paid campaigns, email, and social media.</li>
	<li>Use data insights to refine strategies and enhance campaign performance.</li>
	<li>Present regular updates to leadership on successes, challenges, and recommendations.</li>
</ul>

 

Leadership and Collaboration

<ul>
	<li>Support the Marketing Team Lead in overseeing team operations and decision-making.</li>
	<li>Mentor junior team members to foster growth and skill development.</li>
	<li>Coordinate cross-functional marketing efforts to ensure alignment with company goals.</li>
</ul>

Google Analytics

CRM Software

Digital Marketing

Search Engine Optimization (SEO)

Senior Digital Marketing Specialist

Key Responsibilities

<ul>
	<li>Lead and manage the warehouse and delivery team (4 direct reports in Balintawak)</li>
	<li>Ensure timely, accurate, and cost-efficient deliveries using company-owned trucks</li>
	<li>Oversee warehouse layout and storage optimization for 12,000+ SKUs</li>
	<li>Monitor inventory accuracy and address stock discrepancies</li>
	<li>Coordinate with delivery providers, suppliers, and internal teams (sales, procurement, customer service)</li>
	<li>Lead the implementation and optimization of Odoo ERP for warehouse operations</li>
	<li>Establish KPIs and use data to improve warehouse performance</li>
	<li>Manage import-related logistics processes</li>
	<li>Identify and resolve operational issues (e.g., delays, stockouts) quickly</li>
	<li>Maintain compliance with safety, quality, and regulatory requirements</li>
</ul>

Warehouse Assistant Manager

Get Hooked 360 is a Philippines-based digital marketing agency committed to drive businesses forward by making smart and creative campaign ideas come to life.

Our mission is to empower brands to succeed through practical, flexible, and efficient use of digital that transforms brand awareness to brand advocacy.

We offer end-to-end digital marketing tools and solutions to suit business needs. Strategy, creatives, media, community management and technology are developed in-house allowing us to offer our services with better flexibility, competitiveness and customization.

Why Work With Us?

Our strength lies in years of experience in corporate marketing, creative servicing and information technology honing our skills to understand your brand and business objectives and choose the right messaging, digital tools, and channel to strengthen your digital presence and get to your target market.

Be Part Of Our Team

Get Hooked 360 strives to nurture a healthy and supportive work environment where everyone can thrive, enjoy rewarding personal relationships and work according to their abilities.

Redefining the working environment of an agency, we believe that the role of both the management and its employees working together results in not only productive business outcomes but also relationships where the overall wellbeing of everyone is valued and encouraged.

We value malasakit and we have a heart for our customers and our people.

We believe that when we take care of our people, our people naturally takes care of our organization.

We love life within and beyond work.

Get Hooked 360, Inc.

The position assumes the functions of Management Accounting, performing cost accounting (recording, analyzing, and reporting business data for internal use) to support business risk assessment, budgeting, and service cost planning. This helps guide strategic decision making. He/she will conduct analyses to forecast, budget, and assess performance plans, presenting them to Departmental and Division Heads to assist in operational decisions.

Additionally, he/she will assist the Finance Head by handling delegated tasks such as preparing financial and performance reports, providing departments with budget updates, and reviewing internal controls to help maintain stability in departmental operations when the Finance Head is unavailable.

The primary role of revenue management is to maximize the business’s opportunities for revenue and profit. The Accounting Officer is responsible for compiling and analyzing data to inform pricing and profitability decisions. He/she also gathers data on the business and its competitors.

Summary

<ul>
	<li>Assist in planning and directing the activities of the finance and accounting department</li>
	<li>Oversee the preparation of financial performance reports required by the Execom and Department Heads</li>
	<li>Assist in overseeing day-to-day revenue management operations, including client costing, CE creation and uploading, and other transactions</li>
	<li>Provide insightful information to executives to support both long-term and short-term decision-making</li>
	<li>Prepare financial data and generate weekly, monthly, and annual reports</li>
	<li>Coordinate with internal clients to complete assigned tasks within the deadline</li>
	<li>Analyze discrepancies in financial reports and implement appropriate resolutions</li>
	<li>Assist Department Heads and DBMs in budget preparation and expense management activities, as necessary</li>
	<li>Perform other duties as assigned by the Admin and Finance team.</li>
</ul>

Accounting Officer

We are seeking a strategic, data-driven, and digitally-savvy Head of CRM to lead the end-to-end management of our customer lifecycle from acquisition to retention, through high-performing digital campaigns. This role will be pivotal in shaping how we connect with customers at every touchpoint by leveraging CRM technologies and tools, ensuring a seamless and personalized experience. 
 
The Head of CRM will not only drive strategy and execution but will also lead a growing team composed of managers and associates. Strong leadership and team development skills are critical, as this role will be responsible for coaching, performance management, and alignment of CRM efforts with broader business objectives.

Summary: 
 
CRM Strategy &amp; Lifecycle Management

<ul>
	<li>Own the full customer lifecycle journey: acquisition, onboarding, engagement, retention, and reactivation</li>
	<li>Develop and execute a comprehensive CRM strategy to drive customer growth, increase engagement, and maximize lifetime value</li>
	<li>Map and optimize the digital customer journey using data-driven insights</li>
	<li>Lead the development of data-driven customer segmentation models to support personalized communication, lifecycle marketing, and customer journey design</li>
	<li>Align segmentation with business objectives, including cross-sell/upsell, retention, and reactivation</li>
</ul>

Digital Campaigns &amp; Execution

<ul>
	<li>Plan, launch, and manage multi-channel CRM campaigns</li>
	<li>Oversee strategies for campaign segmentation, personalization, automation, and testing, ensuring tactical alignment with CRM goals and customer behavior insights</li>
	<li>Collaborate with relevant departments to ensure campaigns are brand-aligned and user-centric</li>
</ul>

Data Analysis &amp; Reporting

<ul>
	<li>Analyze customer sentiments, behavior, campaign performance, and funnel metrics to uncover insights and identify opportunities</li>
	<li>Build and present performance reports and dashboards to stakeholders</li>
	<li>Use A/B testing and other analytics techniques to optimize campaign outcomes</li>
	<li>Collaborate with other teams to interpret survey data, NPS, and qualitative feedback.</li>
</ul>

Tool &amp; Platform Ownership

<ul>
	<li>Manage and optimize CRM platforms including Zendesk and Sprout; oversee integration with other marketing and support tools</li>
	<li>Ensure proper tagging, tracking, and segmentation structures are in place</li>
	<li>Ensure CRM data practices comply with applicable data privacy laws and internal policies on consent, retention, and access.</li>
	<li>Collaborate with IT and Legal to safeguard customer data and manage permissions across channels and platforms</li>
</ul>

Revenue and Gross Profit Accountability

<ul>
	<li>Set, track, and deliver departmental revenue and gross profit targets</li>
	<li>Collaborate with relevant departments to ensure CRM efforts align with broader profitability goals</li>
	<li>Continuously optimize campaigns to improve cost efficiency, conversion rates, and customer value</li>
</ul>

Cross-Functional Leadership

<ul>
	<li>Serve as the internal CRM expert, collaborating closely with Marketing, PR, IT, Finance, and other teams to ensure alignment across customer initiatives.</li>
	<li>Lead and manage a CRM team composed of managers and associates, providing clear direction, performance management, and development plans.</li>
	<li>Drive a high-performance culture through effective delegation, mentorship, and cross-functional coordination.</li>
	<li>Champion CRM best practices across departments and build CRM capability within the organization.</li>
	<li>Train cross-functional teams on CRM best practices, platform use, and how to interpret lifecycle performance metrics 
	 
	Other related duties as required or assigned</li>
</ul>

CRM Head

Position Overview:

We are looking for a proactive and detail-oriented Credit and Collections Associate to join our team. The ideal candidate will be responsible for managing the credit evaluation process, monitoring outstanding balances, and ensuring timely collections from clients. This position plays a critical role in maintaining the company's cash flow and minimizing bad debt. The candidate will own the whole receivables process, such as posting, receiving and checking payments, issuing receipts, preparing statements, etc.

 

Key responsibilities include:

<ul>
	<li>Credit Evaluation: Assist in assessing creditworthiness of new and existing customers by reviewing financial statements, credit reports, and payment histories. 
	 </li>
	<li>Collections: Contact clients to collect outstanding payments in a timely and professional manner, ensuring compliance with company policies. 
	 </li>
	<li>Payment Processing: Track incoming payments, accurately apply them to customer accounts, and resolve any discrepancies. 
	 </li>
	<li>Account Reconciliation: Regularly reconcile customer accounts to ensure balances are accurate and up to date. 
	 </li>
	<li>Aging Report Management: Maintain and monitor accounts receivable aging reports, following up on overdue accounts and escalating problematic cases as needed. 
	 </li>
	<li>Customer Communication: Build and maintain relationships with customers to resolve billing and payment issues, and negotiate payment plans when necessary. 
	 </li>
	<li>Credit Limits &amp; Terms: Recommend credit limits and payment terms based on company guidelines and credit risk assessment. 
	 </li>
	<li>Dispute Resolution: Work with internal departments (sales, customer service, etc.) to resolve billing disputes and ensure smooth resolution. 
	 </li>
	<li>Reporting: Prepare regular reports on collection efforts, credit issues, and overall account status for management review. 
	 </li>
	<li>Compliance: Ensure that all credit and collection activities comply with company policies and legal regulations. 
	 </li>
	<li>Documentation: Maintain detailed records of all collection activities, communications, and payment arrangements. 
	 </li>
</ul>

Credit And Collection Staff

M2.0 Communications specializes in business, technology and lifestyle communication, with emphasis on public relations, stakeholder management and digital communication. We focus on public relations, social media marketing and media analytics, and pride ourselves as experts in earned media communication.

Starting with one employee in 2003, M2.0 now has a total of around 50 full-time staﬀers composed of a dozen manager/director level employees and more than 40 specialists. During this time, the company came to work with dozens of national and international brands including Intel, Dell, Carrier, Bank of the Philippine Islands. Currently, we work with brands including UNICEF, Philips, OPPO, Del Monte, Bayo and the Government of the Philippines.

M2.0's diﬀerentiation lies in the robust support oﬀered by its diﬀerent service units, as well as its knowledge and experience in stakeholder management, technology and business PR. The agency also oﬀers a unique media monitoring service that is currently one of the most responsive and comprehensive in the Philippines today.

M2.0 Communications Inc.

At Talisik Labs, our focus lies on crafting tools powered by generative AI. In the past year alone, we've developed a suite of groundbreaking AI applications, exemplified by the Unified Salina App. This suite encompasses a chat-with-video app, a chat-with PDF app, and an AI assistant with memory capabilities. You'll be a key player in building and refining web applications like the V4 application . The V4 application, comprising Media Watch, Shared View, and Ad Watch, operates in harmony to deliver comprehensive media monitoring and analytics solutions, making a global impact. 

As we expand into the global market, we're seeking a passionate individual with a strong background in UI/UX , a knack for problem-solving, and the ability to thrive in a collaborative environment. 

As a UI/UX Designer , you will be at the intersection of design and development, ensuring that our websites not only look exceptional but also provide an optimal user experience. You will be responsible for designing and implementing attractive and effective UI for our websites, maintaining a user-centric approach in all design processes, and staying updated with the latest industry trends and technologies.

What are your responsibilities?

Design and Development:

<ul>
	<li>Create and implement visually appealing and functional UI designs for WordPress websites.</li>
	<li>Ensure the technical feasibility of UI/UX designs.</li>
	<li>Optimize website performance and ensure responsiveness.</li>
</ul>

Collaboration and Communication:

<ul>
	<li>Work closely with developers to communicate design ideas and prototypes.</li>
	<li>Collaborate with the product team to enhance user experience.</li>
	<li>Document final designs and specifications for developer handoff.</li>
</ul>

User-Centric Design:

<ul>
	<li>Conduct user research to understand user needs and preferences.</li>
	<li>Create user personas and journey maps based on research data.</li>
	<li>Develop wireframes, prototypes, and high-fidelity mockups around customer needs.</li>
	<li>Conduct usability testing and gather feedback to refine designs.</li>
</ul>

Industry Knowledge:

<ul>
	<li>Stay updated with the latest industry products, trends, and best practices.</li>
	<li>Integrate new design trends and technologies into WordPress development projects.</li>
</ul>

Problem-Solving:

<ul>
	<li>Identify and resolve UX issues related to usability and accessibility.</li>
	<li>Develop creative solutions to enhance user findability and overall experience.</li>
</ul>

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