UX Researcher
Billease
- Makati, Philippines5, Makati, Metro Manila, PhilippinesMakatiMetro ManilaPhilippinesPhilippines
- Full timeFULL_TIME
Posted 2 days ago and deadline of application is on 30 Aug
Recruiter was hiring 8 hours ago
2024-07-02T02:56:52.716124+00:002024-08-30T16:00:00+00:00Job Description
UX Researcher will bridge users and the product team. They will study and understand how users interact with a product, their needs, and expectations. Collect, analyze, and present findings with the product team that will help inform the product design process. Will employ both qualitative and quantitative research, along with behavioral and attitudinal research.
Your responsibilities will include:
- Have an awareness of costs, budgets, and time management.
- Source and recruit participants for UX research studies.
- Plan, manage, gather, and analyze, insights about users through new studies and review of existing data. (ie: usability sessions, user interviews, etc)
- Compile finished, well-documented research findings to deliver meaningful and actionable insights for internal consumption, and present findings to product team and other stakeholders.
- Take full ownership of all UX research and run multiple streams of work at one time.
- Be the voice of the user on your team, alongside the Product Managers and Product designers, ensuring that the products we deliver solve the customers’ problems while meeting commercial goals.
- Be able to influence product and design decisions with excellent interpersonal skills.
- Create a UX research roadmap for continuous improvement across the product.
- Advise on the most appropriate research methods.
- Conduct competitor and exemplar analysis
Skills
- Data Analysis: Be proficient in analyzing qualitative and quantitative data.
- Empathy & Curiosity: Empathize with users to understand their needs and experiences—curiosity to discover their behaviors and motivations.
- UX research methods & software tools: Familiar with various UX research methods is essential and proficiency in select UX research software tools.
- Interpersonal Communication skills: Communicate findings effectively.
- Critical thinking: Be able to identify problems based on findings and potentially provide possible solutions.
Minimum Qualifications
Ideal Profile
- 3+ years working as a UX researcher in a fast-paced environment.
- Ability to share findings quickly and effectively.
- Experience in all research-related tasks including, research, planning, executing, evaluating, analyzing, and iteration of research.
- Proven competency in data analytics and qualitative aspects of UX research.
- Experience in remote testing tools.
- Strong commercial acumen with a positive, pragmatic attitude, and strong desire for creative problem solving.
Perks and Benefits
Paid Vacation Leave
Performance Bonus
Medical / Health Insurance
Paid Holidays
Required Skills
- User Research
- Critical Thinking
- Data Analysis
- Empathy
Jobs Summary
- Job Level
- Entry Level / Junior, Apprentice
- Job Category
- Media and Creatives
- Educational Requirement
- Bachelor's degree graduate
- Recruiter response to application
- Sometimes
- Office Address
- Salustiana D. Ty Tower, 104 Paseo de Roxas, Legazpi Village
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About Billease
Who is BillEase?
BillEase is the easiest way to afford what you want and need today. Our brand is all about ease of shopping and paying. We’re creating a culture of responsible spending with emphasis on transparency and affordability for younger generations. Our customers have a unique lifestyle and they all want to optimize their shopping experience both online and offline. It’s imperative that our messaging is consistent with the origin of our brand name — BillEase, a portmanteau of bill and ease, pronounced ‘bilis’ which means speed or swiftness in Filipino.
Our Mission
To democratize financial services in the Philippines, making them accessible, understandable, and beneficial for every Filipino.
By leveraging technology, we aim to provide innovative financial solutions that empower individuals to make informed decisions, manage their finances effectively, and achieve their financial goals. To be at the forefront of financial inclusion in the Philippines,
where every Filipino has the confidence to take control of their financial future. We envision a future where financial inclusion and responsible spending are ingrained in our culture, contributing to a healthier economy and a better quality of life for every Filipino.