IT Associate | Cebu  

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About Accenture
Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 733,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. We are uniquely able to deliver tangible outcomes because of our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song. These capabilities, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.

What you’ll do:

A. Application Development

• Program, design and maintain software applications
• Support analysis, implementation of technology solutions based on client requirements
• Identify and solve system issues

B. Functional Development

• Develop new features or products for a particular area of our platform, working alongside the Development Team
• Maintain and enhance current features and functionalities, and monitor and control the system
• Configure business processes based on defined business requirements

C. Analytics

• Turn information into action through Analytics-based solutions
• Develop quantitative and qualitative business insights using analytical tools and techniques
• Integrate systems and data quickly and effectively

D. Software Tester

• Construct and execute test scripts
• Document and report system errors and gaps identified during testing phase
• Drive recommendations that contribute to the improvement of the program

E. Application / Modern Support

• Support end-users through calls
• Provide end-to-end support for incidents and client requests from problem diagnosis up to resolution
• Document and report gaps or issues identified during the operation
• Drive recommendations that contribute to the improvement of the program
• Build relationships to create, reinforce, motivate and guide customers and partners

F. IT Operations Associate

• Administer and maintain clients’ IT systems infrastructure, deal with servers, databases, network, and Cloud
• Develop and maintain knowledge of tools and service management procedures necessary to run IT operations
• Support incident identification, prioritization, and resolution activities
• Participate in automation and other continuous improvement initiatives

Here’s what you’ll need:

Amenable to work in CEBU Office locations.

You must already possess the appropriate visas and/or work permits required to live and work in the country the job is based. Do not apply until you have confirmed these authorizations are in place, or the job description states that international applicants will be considered.

A. Application Development

• Graduate of Computer Science, Software Development or any programming-related course
• Likes programming or developing software applications
• Knowledgeable about any of the following programming languages: Java, C, C++, C#,.Net, UNIX Shell Scripting, Oracle, Peoplesoft, SAP and Salesforce

B. Functional Development

• Graduate of Computer Science, Engineering or Mathematics is an advantage
• Willing to be trained in any programming language / skill
• Likes configuring, maintaining and enhancing current features and functionalities of the system

C. Analytics

• Graduate of Mathematics, Statistics or any related course
• Interested in Data Science, infographics and reports

D. Software Tester

• Graduate of Industrial Engineering or related course
• Interest in software testing, debugging and quality assurance

E. Application / Modern Support

• Graduate of Communications, Business, Hospitality or any related course is an advantage
• Experience in technical support and customer service is an advantage

F. IT Operations Associate

• Graduate of Electronics & Communications Engineering, Computer Engineering, Computer Science or other IT-related course
• Interest and knowledge in IT systems, servers, network, Cloud and database support and administration work