Job closed.
Job Description
- Guide and assist clients in submitting necessary documents for BIR permit processing
- Act as the liaison between clients and BIR, facilitating smooth communication and timely processing
- Manage follow-ups with BIR and clients, ensuring swift and accurate processing
- Address client inquiries and concerns related to permit processing
- Update and maintain trackers for accurate record-keeping
- Provide suggestions for process improvements to enhance efficiency
- Serve as the main point of contact for clients' BIR-related concerns
- Cultivate relationships with various mall point persons for strategic expansion
- Collaborate with key contacts for mall hook-ups, including IT and mall teams
- Process incoming mall hook-ups and accreditations efficiently
- Support clients in their usage of the POS system within mall premises, addressing concerns as needed
- Ensure compliance with mall regulations and requirements
- Foster effective communication between UTAK POS and mall stakeholders
- Contribute to the growth of UTAK's accreditation in multiple malls
Minimum Qualifications
- Experience in business, communication, compliance, processing, or a related field
- Strong interpersonal skills and ability to communicate effectively with clients and stakeholders
- Detail-oriented with excellent organizational skills
- Problem-solving abilities and a proactive approach to resolving concerns
- Comfortable handling calls and corresponding through text, email, and chats
- Previous experience in customer service, compliance, or a related role is preferred
- Proficient in maintaining accurate records and trackers
- Ability to manage multiple tasks and client interactions simultaneously
- Enthusiasm for working in a dynamic and fast-paced startup environment
- Familiarity with BIR processes and mall accreditation is advantageous
Perks and Benefits
Work from Home
Medical / Health Insurance
Paid Sick Leave
Stock Options
Performance Bonus
Paid Bereavement/Family Leave
Paid Holidays
Paid Vacation Leave
Maternity & Paternity Leave
Jobs Summary
- Job Level
- Entry Level / Junior, Apprentice
- Job Category
- Administration and Coordination
- Educational Requirement
- Bachelor's degree graduate
- Recruiter response to application
- Always
- Office Address
- LaunchGarage, Quezon City, Eastwood, Metro Manila, Philippines
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About UTAK POS
UTAK POS (www.utak.ph) is one of Asia's leading Cloud POS + Inventory Management Fintech Start-ups, helping business owners manage their real-time sales, inventory, employee attendance, and much more, and all you need is a tablet and subscription! We even provide a FREE e-commerce platform, so they can take your business online and get your own website to start accepting orders and payments!
We're also an award-winning, proudly Filipino Fintech Start-up built from scratch in Manila to support MSMEs (Micro, Small, and Medium Enterprises) with affordable technology solutions like cloud-based POS (point of- ale) inventory, time attendance, and e-commerce software on an iPad/Tablet or phone. Our social mission and advocacy is to help local businesses grow, so they can create more jobs, which reduces poverty and supports the local economy.
We serve thousands of clients across the Philippines in industries as diverse as cafes, restaurants, food kiosks, franchises, milk tea stores, retail, services, pharmacies, spas, groceries, and sari-sari stores.
Our work culture is friendly, fun, entrepreneurial, and humble. We believe in continually training, rewarding, encouraging, and supporting every member of our team to realize their full potential and become the best version of themselves. If that sounds like a company you would be interested in working at, do come and join us!