Collections Consultant
Vector Outsourcing Solutions Phils., Inc.
- Mandaluyong, Philippines8th Floor Unit 804, 530, Shaw Blvd, Wack-Wack Greenhills, Mandaluyong, Metro Manila, PhilippinesMandaluyongMetro ManilaPhilippinesPhilippinesTELECOMMUTE
- ₱25,000.00 - ₱35,000.00 / monthPHP250003500025000MONTH
- Full timeFULL_TIME
Posted 2 days ago and deadline of application is on 20 Apr
Recruiter was hiring 2 days ago
2025-02-20T00:20:16.294292+00:002025-04-20T16:00:00+00:00Job Description
- Accounts Receivable Management: Track and manage accounts receivable, ensuring aging amounts remain within targeted levels.
- Claim Status Monitoring: Regularly check the status of submitted claims to ensure timely processing and payment.
- Claim Resubmission: Resubmit claims for appeal as necessary, working to resolve any issues that may delay payment.
- Patient Statements: Prepare and send out patient statements in a timely and accurate manner.
- Patient Collections: Conduct patient collection phone calls, professionally addressing outstanding balances and negotiating payment arrangements.
- Patient Inquiries: Respond to patient phone inquiries regarding their accounts, providing clear and helpful information.
- Phone Payments: Accept phone payments from patients, ensuring accurate processing and record-keeping.
Minimum Qualifications
- Consultancy Basis: This role is offered on a consultancy basis with a minimum 6-month contract, subject to renewal based on performance and business needs.
- BPO/Call Center Experience: Must have at least 1 year of experience in a BPO or Call Center environment.
- Phone Collection Experience: Experience with phone collections, particularly on US accounts, is desirable but not required.
- Medical Billing/Collections Experience: Previous experience in Medical Billing or Medical Collections is a plus but not mandatory.
- Understanding of US Medical Insurance: Knowledge of the US healthcare system, including Medicare, Medicaid, commercial payers, and contracted networks, is highly beneficial.
- Communication Skills: Must possess excellent verbal and written English communication skills.
Perks and Benefits
Work from Home
Jobs Summary
- Job Level
- Entry Level / Junior, Apprentice
- Job Category
- Health and Medical
- Educational Requirement
- Bachelor's degree graduate
- Office Address
- 530, Shaw Blvd, Wack-Wack Greenhills
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About Vector Outsourcing Solutions Phils., Inc.
We are fast growing US based healthcare BPO supporting medical groups, dental groups, diagnostic laboratories, urgent care centers and other ancillary health care providers. Join us now and become one of our leaders as we continue to grow.
Vision:
To improve healthcare delivery by placing the needs of both providers and patients at the forefront and delivering exceptional customer service
Mission:
To provide world class customer service, that drives efficiency and progress within the healthcare system, by working together in a culture of continuous improvement and innovation
Values:
Transparency
Honesty
Accountability
Trust
Responsibility
Efficiency
Adaptability
Innovation
Respect