Team Lead Home Health Medical Coding
Cliniqon CPO Inc.
- Mandaluyong, PhilippinesMandaluyong, Metro Manila, PhilippinesMandaluyongMetro ManilaPhilippinesPhilippines
- Full timeFULL_TIME
Job Description
Key Responsibilities:
Team Management & Leadership:
- Lead, motivate, and supervise a team of medical coders, ensuring consistent performance and adherence to quality standards.
- Communicate priorities, updates, and issues to the team in a timely manner.
- Coach each team member monthly or weekly if performance issues arise (e.g., low QA scores, attendance).
- Conduct monthly one-on-one coaching sessions, and provide feedback, training, and education to coders to address any issues.
- Manage staffing requirements, including attendance, leave, and attrition, ensuring proper communication with management.
- Track and monitor team member allocations and completion progress, ensuring that all priority charts are completed on time.
- Perform spot checks on coding work to maintain high quality and accuracy.
Quality Control & Reporting:
- Ensure that all client folders, materials, and trackers on SharePoint are regularly updated, complete, and compliant with agency standards.
- Ensure timely submission of daily, weekly, and monthly reports, including team KPIs, CREs (Clinician Error Reports), and coding performance.
- Review, validate, and track CREs, providing feedback to individuals and conducting team-wide reinforcement sessions on common issues.
- Identify trends and address performance concerns (e.g., missed deadlines, quality issues) by coaching and implementing corrective actions.
- Ensure all forms are uploaded to Clinix and SharePoint, and track progress using appropriate trackers (e.g., Prod Log, Clinician Error Tracker, Pended Charts).
Minimum Qualifications
Key Requirements:
- Education & Experience:
- Certified Professional Coder (CPC), Certified Coding Specialist (CCS), or similar medical coding certification like HCS-D or HCS-O is required.
- Expertise in ICD-10, OASIS, and CMS guidelines.
- Minimum of 3-5 years of experience in medical coding, with at least 1-2 years in a leadership or supervisory role.
- Proficiency in using medical coding software, EHR systems, and Microsoft Office Suite (Excel, Word, PowerPoint).
- Skills & Competencies:
- Leadership: Strong ability to lead, motivate, and mentor a team, with a focus on improving performance and quality.
- Communication: Excellent written and verbal communication skills, with the ability to engage with both internal teams and external clients.
- Quality Focus: Strong attention to detail and a commitment to maintaining high coding standards.
- Problem-Solving: Ability to troubleshoot and resolve issues related to coding, staffing, or workflow.
- Time Management: Ability to handle multiple tasks, prioritize effectively, and meet deadlines.
- Adaptability: Ability to adapt to new coding guidelines, tools, and changes in client requirements.
Additional Requirements:
- Fluent in English, both written and spoken.
- Strong understanding of HIPAA compliance and confidentiality standards.
- Ability to work under pressure and handle sensitive situations with professionalism.
- Flexibility in working hours, including availability for overtime or weekend work as needed.
Jobs Summary
- Job Level
- Associate / Supervisor
- Job Category
- Health and Medical
- Educational Requirement
- Bachelor's degree graduate
- Office Address
- Mandaluyong, Metro Manila, Philippines
About Cliniqon CPO Inc.
Cliniqon is a rising outsourcing clinical business process management company with an outstanding reputation for delivering unparalleled outcomes to its clients. Our focus is for our partners to have peace of mind knowing that they are assured of guaranteed quality and ensured compliance throughout their journey with us.
Our in-depth healthcare industry expertise empowers us to provide innovative end-to-end solutions to effectively resolve our clients’ CDI, Coding, and billing challenges while helping them enhance their overall business operations.
Cliniqon delivers a framework of highly skilled clinical professionals and AI & RPA-driven workflow technology solutions. By leveraging our people, processes, and technology, we make it possible for our clients to reduce operating and capital costs, improve patient satisfaction, recover revenue, and increase productivity.
We help our clients discover innovative approaches to growth. Our strategic processes help organizations across the industry develop a steadfast commitment to becoming more customer-centric, helping them drive purpose and establish better patient experiences.
At Cliniqon, we strive to stay at the forefront of industry trends, regulatory requirements, and best practices, ensuring our services surpass compliance standards, which is demonstrated by our CHAP Verification for our Home Health Compliance Audit Tool.
We prioritize cultivating a positive and supportive work environment and are proud to have achieved Great Place To Work certification, exemplifying our commitment to employee satisfaction and well-being.
• HOME HEALTH CODING AND QA SERVICES
• HOSPICE CODING AND QA SERVICES
• CLINICAL ADMINISTRATIVE SERVICES
• REVENUE CYCLE MANAGEMENT SERVICES
• CARE MANAGEMENT SERVICES
Website
https://www.cliniqon.com/
Phone
1800-826-2477Phone number is 1800-826-2477
Verified page
November 2, 2024
Industry
Hospitals and Health Care
Company size
501-1,000 employees
197 associated members LinkedIn members who’ve listed Cliniqon as their current workplace on their profile.
Headquarters
Tampa, Florida
Founded
2022
Specialties
Home Health, Hospice, Hospitals, Revenue Cycle Management, Medical Coding, Clinical Utilization Review Services, and CDI Services