People Ops Officer  

About Moongig

Moongig is a rapidly growing digital healthcare talent platform transforming the way healthcare professionals and employers connect in the Philippines and abroad. By leveraging technology, we provide healthcare workers with a broad range of job opportunities, while enabling hospitals, clinics, and care providers to access the skilled talent they need to deliver exceptional care.

Our leadership team combines deep healthcare technology operating experience with proven startup scaling capability. You will work directly with Christian Besler, a health-tech veteran with 20+ years experience and degree from Columbia University, and Nathaniel Ricca, a Harvard Business School graduate who previously built and scaled a Y Combinator-backed startup.

We expand access, enhance workforce mobility, and support professional growth across the healthcare ecosystem.

Role Overview

We are seeking a proactive and detail-oriented People Operations Officer with 3–5 years of experience in end-to-end HR functions. This role is responsible for managing recruitment, employee onboarding, HR administration, policy implementation, compliance, and employee engagement initiatives.

The ideal candidate is highly organized, people-oriented, and capable of building and improving HR processes in a fast-paced startup environment. This role requires someone who can balance operational execution with employee support while helping leadership strengthen company culture and organizational structure.

Key Responsibilities

Talent Acquisition & Lifecycle

• End-to-end recruitment: sourcing, screening, interviews, offers
• Run onboarding, orientation, and offboarding (including exit interviews and clearances)
• Prepare contracts and employee documentation
• Support employer branding and hiring channels

HR Operations & Compliance

• Maintain employee records and HR systems in line with the Data Privacy Act
• Oversee timekeeping, leaves, and payroll coordination
• Administer HMO, insurance, and government-mandated benefits
• Manage HR vendors and HR budget
• Lead compensation reviews and salary benchmarking

Policy, Employee Relations & Labor Compliance

• Draft and implement HR policies aligned with Philippine labor law
• Handle disciplinary cases, investigations, and DOLE concerns
• Coordinate with legal counsel on labor matters
• Advise managers and employees on workplace policies

Performance & Development

• Run performance review and regularization cycles
• Track training and development plans
• Partner with leadership on workforce planning and retention

Culture & Communications

• Lead engagement, culture, and internal communications initiatives
• Gather employee feedback and recommend improvements to enhance employee satisfaction and retention
• Act as a trusted point of contact for employee support and workplace concerns

• Bachelor’s degree in Human Resources, Psychology, Business Administration, or a related field
• At least 3–5 years of experience in HR, People Operations, or related roles
• Strong knowledge of Philippine labor laws and HR best practices
• Experience handling recruitment, onboarding, employee relations, and HR administration
• Excellent communication, organizational, and problem-solving skills
• Ability to manage multiple priorities in a fast-paced startup environment
• Proficient in Google Workspace, Microsoft Office, and HR systems/tools
• Startup or high-growth company experience is an advantage