Operations Management Associate | Junior to Senior  

We are looking for individuals who can evangelize the idea that productive work can be done from anywhere! Right now businesses are spending billions on larger than necessary workspaces. The pandemic has forced businesses to consider work-from-home arrangements, but businesses are struggling to see this as a sustainable and productive way to move forward.

Squadzip is the Digital Extension of the Office, a platform that serves as a central reporting hub for all types of customer interactions, face-to-face interactions, video calls, voice calls, messaging, and more. We are looking for a few, energetic, driven individuals to help us spread this movement across the world.

Operations Management Associates play a crucial role in overseeing and optimizing the company's daily operations. This is a multi-faceted role that requires a proactive and flexible individual who thrives in a fast-paced startup environment. Day to day tasks will include the following:

• Team Management
  • Work closely with the Chief Operating Officer to help lead, mentor and manage the Finance, Human Resources and Administration teams.
  • Ensure teams are aligned with company goals and operate cohesively to deliver high-quality results.
  • Foster a positive and productive work environment that encourages teamwork, innovation, and professional growth.

• Financial Oversight
  • Help oversee billing, collections, and cash flow management.
  • Monitor financial performance and provide insights to support data-driven decision-making.
  • Work closely with the Leadership team to manage company budgets, cash flow, and financial planning.

• Human Resource
  • Develop and implement HR strategies including talent acquisition, employee engagement and performance management.
  • Ensure HR policies comply with local labor laws and reflect best practices.
  • Drive programs to build a strong organization culture and improve employee retention.

• Sales and Account Management Operations Support
  • Collaborate closely with the sales and account management leadership to ensure alignment between sales strategies and operational support.
  • Develop and implement processes to improve sales productivity, pipeline management, and forecasting accuracy.
  • Support sales teams with tools, resources, and data-driven insights to drive revenue growth.

• Stakeholder Management
  • Serve as key liaison between various departments and the Leadership team.
  • Build and maintain strong relations with internal and external stakeholders including clients, vendors and regulatory bodies.
    Represent the company in meetings, negotiations and public forums as needed.

• Bachelor’s degree in Business Administration, Operations Management, Finance or a related field.
• Minimum 2-3 years work experience in a related field.
• Proven track record of managing multi-functional teams
• Excellent leadership, communication and interpersonal skills
• Articulate in both English and Filipino
• Proficient in Google Slides and Google Sheets
• Detail-oriented and organized
• Research and tech-savvy
• High level of integrity, professionalism, and confidentiality