Client Support Staff
Webcast Technologies, Inc.
- Quezon City, Philippines154, Panay Ave, South Triangle, Quezon City, Metro Manila, PhilippinesQuezon CityMetro ManilaPhilippinesPhilippines
- ₱18,000.00 - ₱20,000.00 / monthPHP180002000018000MONTH
- ContractualCONTRACTOR
Posted 8 days ago and deadline of application is on 22 Dec
Recruiter was hiring 2 days ago
2025-09-24T07:19:06.178117+00:002025-12-22T16:00:00+00:00Job Description
- Efficiently resolve client issues and support tickets with accuracy and professionalism
- Provide timely, detailed data and reports to support client and hauler inquiries or disputes
- Collaborate with team members to support daily operations, especially during peak periods or absences
- Maintain high service standards and contribute to overall team performance
- Perform additional tasks as assigned by the Team Leader or Assistant Manager
Minimum Qualifications
- Bachelor’s degree in Business Administration or any related field
- 1–2 years of customer service experience, preferably in B2B environments
- Strong problem-solving skills with customer empathy and professionalism
- Detail-oriented with good time management and teamwork abilities
- Intermediate written and verbal communication skills
- Proficient in Google Workspace
- Comfortable using AI tools responsibly to improve productivity
- Must be willing to report onsite in Quezon City 6 days a week
Jobs Summary
- Job Level
- Entry Level / Junior, Apprentice
- Job Category
- Customer Service
- Educational Requirement
- Bachelor's degree graduate
- Office Address
- 154 Panay Ave., Brgy. South Triangle, Diliman
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About Webcast Technologies, Inc.
Webcast Technologies, Inc. (WTI) is an Information and Technology company known for innovation and integrated positioning solutions with the use of Global Positioning System (GPS), Geographic Information System (GIS), and Telemetry System. Our services include GPS Tracking System, Software Development, Mobile Application Development, among others.
For over 20 years, WTI has been helping companies from different industries track their valuable assets. Some of our clients include Shell, Petron, Chevron, Unilever, Coca Cola, Maynilad, Cemex, LF Logistics and KFC.
WTI covers the whole Philippines with its main office located at 154 Panay Ave. Diliman, Quezon City and satellite offices in Laguna, Cebu, Cagayan De Oro and Davao.
The software and GPS Tracking System we develop are custom- designed to address our client’s specific business needs. At WTI, we put premium to quality service. Our team of outstanding professionals reflects the company’s standard in providing excellent work.