CRM Lead
Zenius Education
- South Jakarta, IndonesiaJakarta, South Jakarta, Jakarta, IndonesiaSouth JakartaJakartaIndonesiaIndonesia
- Full timeFULL_TIME
Job closed.
Job Description
- Involved in formulating and executing the CLM strategy to drive successful app registration, repeat learning and upgrade by working closely with the Marketing, Pricing, Product, Tech, content and UX teams.
- Leverage data and analytics to understand user behaviour.
- Conceptualise marketing campaigns, craft messaging & build relevant workflows by segmenting the user base appropriately to identify opportunity areas in the user's lifecycle.
- Effectively utilise push notifications, email campaigns to target users with relevant and personalized communication.
- Drive and monitor A/B tests and data driven experiments.
- Stays abreast of and recommends mobile & email marketing best practices.
- Lead the reporting, monitoring, tracking for the different campaigns & also publish appropriate performance dashboards.
Minimum Qualifications
- 3+ Years of Relevant Experience preferably in Online B2C company
- Must have a grasp on numbers and willing to handle large volumes of data and analysis
- Quick learner and highly action oriented with the ability to work in a fast paced and dynamic environment
- Ability to manage/influence multiple stakeholders, good cross functional skill
Jobs Summary
- Job Level
- Mid-Senior Level / Manager
- Job Category
- Customer Service
- Educational Requirement
- Bachelor's degree graduate
- Recruiter response to application
- Always
- Office Address
- Jakarta
About Zenius Education
Zenius Education is the pioneer for Education Technology (EdTech) in Indonesia since 2004, founded by teachers passionate about learning, problem-solving, and establishing strong foundations on scientific thinking.
Zenius believes that Education is more than just receiving good grades or a decent job. Education should be about enabling students to continue to learn and grow.
Why Join Zenius? Our vision is to shape a brighter, more enlightened, cool Indonesia. Our mission is to spark the love of learning in everyone, everywhere, to question everything.
What brings us together is that we believe that Education is the most critical fundamental for everyone and we are here to make an exciting innovation for learning to be fun and addictive. You'll be joining a fun, dynamic, and innovative team with a diverse background here in Zenius.