CRM Senior Associate
Astro Technologies Indonesia
- West Jakarta, Indonesia27, Jalan Tomang Raya, Tomang Kel., Grogol Petamburan, West Jakarta, DKI Jakarta, IndonesiaWest JakartaDKI JakartaIndonesiaIndonesia
- Full timeFULL_TIME
Posted a day ago and deadline of application is on 31 May
Recruiter was hiring 4 days ago
2026-04-02T02:28:31.007113+00:002026-05-31T17:00:00+00:00Job Description
- Bachelor’s degree in Marketing, Business, Communications, or a related field
- 3–5 years of experience in CRM, lifecycle marketing, or digital marketing
- Strong understanding of customer lifecycle, retention strategies, and personalization
- Hands-on experience with CRM platforms (e.g., Salesforce, HubSpot, Braze, MoEngage, etc.)
- Strong analytical mindset with the ability to interpret data and generate insights (Excel/SQL is a plus)
- Excellent communication skills with the ability to work cross-functionally
- Proactive, detail-oriented, and results-driven
- Comfortable working in a fast-paced, dynamic environment
Minimum Qualifications
- Own and execute end-to-end CRM strategies to drive customer retention, engagement, and lifetime value
- Design and optimize targeted campaigns across email, WhatsApp, push notifications, and other CRM channels
- Develop customer segmentation and lifecycle strategies based on behavioral and transactional data
- Analyze campaign performance and translate insights into actionable improvements
- Collaborate closely with Marketing, Product, and Data teams to align CRM initiatives with overall business goals
- Continuously enhance the customer journey to deliver seamless and personalized experiences
- Manage and optimize CRM tools/platforms to ensure efficient campaign execution
- Provide regular reporting and strategic recommendations to stakeholders
Jobs Summary
- Job Level
- Associate / Supervisor
- Job Category
- Media and Creatives
- Educational Requirement
- Bachelor's degree graduate
- Office Address
- Graha Antero, Lt. 5-6, Jl. Tomang Raya No. 27, Kel. Tomang, Kec. Grogol Petamburan, Jakarta Barat
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About Astro Technologies Indonesia
ASTRO is Indonesia's quick commerce company that delivers groceries and essentials to your door within minutes. Founded in 2021 by a group of seasoned e-commerce executives and backed by both trusted International and local investors, it is our mission to make people's lives simpler and easier by saving them time, energy, and money.
Just like real Astronauts that take off into outer space, Astro embodies the values of being fast, bold, adventurous, and technologically advanced.
Interested in working for a company that pushes the boundaries and strives to be the best? Join us now to be a part of this ground-breaking mission!